All reviews

Rating Breakdown

  • 5
    89% (529 ratings)
  • 4
    7% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

Nov. 20, 2018

I have gone through the trial plan and just subscribed. The customer support was amazing from SmartnMail any and all questions were answered promptly. And have had a return from my emails already. Excited to see how much this grows

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2018

This is the CEO of Infinite Dreaming Network, and I want to thank you all at Shopify for helping me with SmartrMail and showing me how to properly send email for marketing. It was a smooth process for my first set of emails sent. I will be using your platform to disburse these emails weekly to my customers. Thank You SmartrMail!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2018

Very impressed with the quick customer service. App served the purpose I was looking for. Nicolas is fantastic and I hope he gets a pay rise!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2018

Subscription has already paid for itself with sales from emails. Wish I would have done this sooner. Great support that works with you and answers questions.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2018

Best app and easy to use. Nicolas is extremely helpful. SmartrMail is 100 times better then mailchimp.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 1, 2018

The app definitely drove more sales for my shop. We are happy with the results. The customers receive relevant content in their email which drives the sales.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

I LOVE Smartrmail. I have been using this app for my email, abandon cart and auto emails for over 2 years now and have an ROI of over $70 for every $1 spent! They are super responsive when I have questions and the pricing is fair. They are always coming up with new additions to the software's capability. The BEST part is the auto emails that send new product to customers. I have not found ANY other app that does this and find my ROI to be highest in this area. I used to use Mail Chimp but this is a way better solution since it allows for automated emailing that is no fuss no muss! Tinyfrockshop.com :)

Using app

About 2 years

Total reviews

20

Average rating

5.0

5 / 5 Share

Aug. 13, 2018

Awesome app and an amazing team! Nicolas is extremely helpful and quite speedy in his communication. So happy to know such individuals are behind this app. Thank you all for your service and this wonderful app.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2018

We LOVE SmartrMail for so many reasons! First, it is so easy to use and intuitive. Having used the majority of the leading mail programs out there, I can say this is not always the case. Secondly, the customer service just blows me away - they are so responsive and SO helpful. Part of me does not want to say that because I worry as they get bigger and grow they may get too busy to keep providing such awesome support....but i give credit where credit is due. This is also in sharp contrast to many other mail providers out there. Third, it's easy for designers and developers to work with, even if they've never worked with SmartrMail before. We love love LOVE SmartrMail!!! Feel free to contact me with specific questions if you have them. Happy to answer them!

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

June 21, 2018

I'm not the type to leave reviews, however the only two apps I've ever left reviews for so far are SmartrMail and LeftBrain. I let spin-to-win collect emails, LeftBrain categorizes them, and SmartrMail basically does the rest. I can go on for hours about how good email marketing is, but I have 2 pieces of advice for you. 1, spend the time figuring out which apps work best together, and 2, optimize those apps fully, work on your CTR and offers, you can see below, it takes time and effort to improve your stats, my CTR and numbers aren't great and that's admittedly my fault, but the app really does well to deliver automated emails and offers 06/10/2018 Offers 4,084 6% (264/4,084) 23% (62/264) $ 229.17 06/05/2018 Offers 4,087 6% (256/4,087) 30% (76/256) $ 216.46 05/31/2018 Group 4,079 14% (586/4,079) 14% (80/586) $ 342.09 05/31/2018 Auto-product 717 11% (82/717) 15% (12/82) $ 21.15 05/26/2018 Manual 4,551 7% (335/4,551) 21% (70/335) $ 169.66 www.opsocialmedia.com

Using app

12 months

Total reviews

6

Average rating

4.3

5 / 5 Share

May 30, 2018

I've had a good experience with SmartrMail. It's cheaper than MailChimp, and much easier to send emails. I love that it automatically imports images and product descriptions. That saves me so much time! I wish it were possible to include reviews from Judge.Me, but maybe they will do that in a future update. Every time I have asked for help with something, someone responds within half a day. I'd definitely recommend them.

Using app

Almost 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

March 26, 2018

what a wonderful and intuitive app. made my money back in before the free trial ended

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Works great and has all the features we needed for sending product emails to our customers. Sends automatic product recommendation emails based on customers viewing history. You can also send an email with best sellers, new products or slow moving products. I recommend this highly.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2017

Already seen great sales in the first few days!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2017

A pretty handy tool really. Was using mailchimp but got annoyed with their lack of support and found automations complicated. Good sensible support, explained things properly. They have some sophisticated features to be played around with. The auto product emails and suggestions are quite relevant and takes care of half the work. There's room for improvement but a much needed upgrade from the old emailing tools.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2018

They really go out of there way to teach you how it all works and make it better for you. They explain anything and everything so you end up lot smarter about sending emails. This is very important! Happy with service. We will keep using them in the future for sure. www.dirtysouthvintage.com UPDATE 10/3/2018 These guys are very trustworthy! They don't lie to you, they are honest and helpful! We have had an issue with a lot of apps making false promises and not being transparent and honest however these guys are! There good people and in business, this really matters.

Using app

Over 1 year

Total reviews

8

Average rating

3.5

5 / 5 Share

Sept. 20, 2017

Love SmartrMail! The app is easy to use and the support team behind it are great. Just starting my store and they showed me how to use the app and offered tons of great advice. Pumped to start getting some sales :)

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2017

Easy to use, great chat support. It's a must have Shopify app :)

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2017

So happy I discovered this app! It's way easier and more straightforward than any other email marketing app I've used. Great customer service too! Highly recommend!

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2017

Probably the best investment I made in my shop. The follow-up emails and abandoned cart messages are a brilliant way to gain your customers and get extra sales! Love it!

Store

Econica

Using app

9 months

Total reviews

4

Average rating

5.0