SmartrMail Email Marketing SMS
SmartrMail - AI Email Marketing Newsletter, Pop up, SMS
Rating
4.8
feedback
599
chart
#2,537
All reviews
Rating Breakdown
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Oct. 20, 2016
Couldn't be happier with Smartrmail for my email marketing. I've used Klaivyo and actually loved their flows and features but unfortunately my sales dropped off compared to mailchimp. While smartermail may not have every single feature, my emails have better open rates and my sales have improved with probably less work. I'd recommend using their product recommendation emails, I've just set them to send every week and I get sales without even trying. EASY! Abandoned cart emails have been getting decent sales too on the 2nd send. Keep up the great work guys!
Sept. 2, 2016
My trial went well, so I signed up for a paid account yesterday. Immediately, the app sent out about 5 duplicate emails to each of my customers, over the course of about 30 minutes. I'm still digging out from all of the complaints from my email list. If you don't want your email list to get spammed, don't use this app until they have the bugs worked out.
May 20, 2016
Smart Mail is a revenue multiplier. It has increased sales drastically on our site https://aussiediscreet.com.au It is a no brainer. Aussie Discreet loves you guys!
Sept. 27, 2016
Cool app so far - I'm actually using the manual emails more than the automatic, but I've only had it a few weeks, so well see. Still waiting for the ability to choose 'only Sale' items in automatic emails, please add it! EDIT: 'On sale' added to automatic emails, very handy.
Feb. 6, 2015
I have been trying to contact the support through e-mail ([email protected]) regarding billing concerns but have not received a reply. It's been about a month. I've sent an e-mail again just now, let's see. To be fair, the app does what it's supposed to do, but I unsubscribed because it's not working for me (in terms of sales). I'm very disappointed with the lack of support, though, and would not be recommending this app for this very reason.
Hi The Style Quater team, this was app was acquired in 2016, and we've made massive changes including adding a dedicated support team. Our response times are on average under 30 minutes. We'd love it if you could consider updating your review.
Oct. 4, 2014
This is a great app! I see sales every time I send out an email. I love it, great help in email marketing and a good accompaniment to MailChimp since it has built in integration.
Oct. 3, 2014
Log in for Shopify not working. I can not access my account. Frustrating.
Hi Orglamix team, thanks for letting us know. This was app was acquired in 2016, and we haven't had any of these issues since as you can see from all the new reviews. You can always contact us via our live chat or at [email protected]. We'd love it if you could consider updating your review.
Aug. 28, 2014
The app has good potential, but there are a several issues with this upfront. It is not FREE after the trial period, a huge misconception initially. There is no functionality to control what emails are being sent. So the system just sends bulk random emails to customers, rather than crafting targeted and intuitive emails that we are after. Some potential, but needs a lot of work to deliver.
Hi WOD Life team, this was app was acquired in 2016, and we've made massive changes since, as you can see from all the new reviews. We added newsletters back in 2016 so you can fully control the products you have in your emails as well as new controls and improved targeting with our product recommendations. We'd love it if you could consider updating your review!
July 27, 2014
We have uses this app from almost the beginning. Developers have continued to make improvements and it is a must have if you want to put your email marketing on autopilot and generate sales. New features included with auto emails is the ability to select the frequency of the emails, date and time. We use the manual email function as well to send out special promotion. Must have app, our time is worth more than $20 per month and it pays for itself. Great customer service and developers are responsive.
June 14, 2014
Fantastic, must have and easy to use app! Plus, a very quick and awesome support from the Sellout team!
April 10, 2014
Great App.... but after the trial period it cost 20.00 for no control over what customers are seeing.
Hi Cerulean Chest team, this was app was acquired in 2016, and we've made massive changes since, as you can see from all the new reviews. We added newsletters back in 2016 so you can fully control the products you have in your emails. We'd love it if you could consider updating your review.
March 18, 2014
It was originally a free app and then they asked for $20 to upgrade their services. The app was great at the free price but the lack of features and customization that mailchimp provides for free doesn't make this app worth $240.00 a year. I decided to remove the app.
Hi My Pleasure Box team, this was app was acquired in 2016, and any price changes we've made since, we've always grandfathered current users. You can see all the love from the new reviews. We'd love it if you could consider updating your review.
March 16, 2014
This is a must have Shopify app. We look at it as another sale person sending out emails to customers reminding them of our awesome products. Get it now!
March 2, 2014
Pays for itself. I get orders every time I send this out. Sometimes it takes people a couple of times after seeing regular emails to purchase. I used to use Mail Chimp but that was not as streamlined as this app is and that was a bit of a lifework to create an email. I am eager for them to come up with product customization but this app is the best app I have in growing my business and the customer service is really great. It is worth the $20 www.layerjewelry.com
Feb. 19, 2014
It was originally a free app and then they asked for $20 to upgrade their services. With an inquiry, they revealed it was actually $20 a month. It isn't a bad app, but the fact it couldn't be customized for me to choose my own products to advertise and with it going from free to $240 a year, I decided to remove the app.
Hi Milestone Films team, this was app was acquired in 2016, and any price changes we've made since, we've always grandfathered current users. We also have a free plan now. You can see all the love from the new reviews. We'd love it if you could consider updating your review.
Feb. 7, 2014
Wanted to give it a try but it lacks a lot of customisation. You just can't blast customers at will with random products especially when we're not given any option as to what products that we do not want included. I have items in my shop that I wouldn't want sent but there's no way to change that. :/ Also definitely not worth $20 a month with the lack of customization. Pretty high for an app that randomly picks products that you have no control over.
Hi Andrea Bonelli team, this was app was acquired in 2016, and we've made massive changes since, as you can see from all the new reviews. We've added tons of new design customization features so your template can perfectly match your brand, along with controls and features where you can choose which products you want in your automations. We'd love it if you could take another look and consider updating your review!
Feb. 7, 2014
Amazing App, but I hate that they did a bait and switch here. They advertised it as a free app and then just today they want $20 a month? Seriously? Don't get me wrong I don't expect to get this for free forever, but at least grandfather in the people already using it, or offer a big discount for current users. What a shame...
Using app
8 months
Total reviews
1
Average rating
1.0
Hi Cable & Case team, thanks for letting us know. This was app was acquired in 2016, and we any price changes we've made since we've always grandfathered current users. You can see all the love from the new reviews. We'd love it if you could consider updating your review.
Jan. 31, 2014
Great application! I didn't expect excelent feedback from our customer. Thanks guys!
Jan. 29, 2014
A wonderful free App, beautifully presented and automatically sends emails out. One less thing to worry about when it comes to marketing! Thumbs up. Thank you :)
Jan. 28, 2014
This app is fantastic! It has all the features needed for a shop like ours after the latest update. Thanks Chad for listing to our needs!