SmartrMail Email Marketing SMS
SmartrMail - AI Email Marketing Newsletter, Pop up, SMS
Rating
4.8
feedback
591
chart
#2,432
All reviews
Rating Breakdown
Review RSS Feed
April 12, 2023
I have recently signed up and their site is very user friendly, especially for creating email campaigns. It was not intimidating like other companies. The customer service has been excellent as well. I am happy I did my research and chose them to start my journey into ecommerce.
Hi Free at Lash team ππ Always a pleasure! Always feel free to get in touch if you have any questions, need a second pair of eyes on something, or even help setting up the logic of your series of automated emails π Happy sending!
April 11, 2023
Fast, friendly customer service - and easy-to-manage email templates, pop-ups, and customised flows. Thank you.
Hi Nordic Simply team π Thank you for your feedback! We're glad to hear that our customer success team was able to assist you with your emails. We're looking forward to helping your Shopify store get even more sales through email marketing π Have an amazing day ahead! βοΈ
June 22, 2023
We are happy to be using SmartMail to help us increase impressions and help scale our business. Thanks guys!
Thank you Couple Co. Team π π Looking forward to helping your Shopify store scale even more! Have an amazing day ahead βοΈ
April 5, 2023
Smart mail is very user-friendly and I love how much I can get done from my phone. I appreciate how quickly the app refreshes and how easy it is to understand. I am not technically savvy and this app makes things so much easier for me. I will have it for a while.
Hi Readings By Celeste team ππ Thank you so much for taking the time to send us this amazing review π Feel free to let us know if there's anything that we can assist you with! Happy sending π
April 3, 2023
Very easy to use, affordable, and amazing customer support! This is the best email app email app on Shopify for a small business like mine.
Hi SandyStar Designs team βοΈ π§Ά We're happy to hear that you like the ease of use of SmartrMail as well as the customer support service of our team π Looking forward to assisting you with even more email automations in the future!
April 2, 2023
Simple et efficace, et ils ont toujours rΓ©pondu prΓ©sent lorsque j'avais besoin d'aide. Je recommande
Merci Γ toute l'Γ©quipe de la Fabrique A DeDeuh πΆπΈ N'hΓ©sitez pas Γ nous contacter via notre tchat si vous avez la moindre question π
March 31, 2023
Always quick help and easy to understand :) Went above and beyond to help me create a customer segment! Thank you!
Good morning DiamondArt team π¨πΌ Thank you so much for your review, it means a lot when a long-time user such as yourself sends us this type of feedback. We're looking forward to helping your DiamondArt reach new heights in 2023! π
March 28, 2023
Realy helpfull helpdesk with extreme fast replaying. Fully recommend for those are struggling with setupping automated email campaigns
Hi NejlevnΔjΕ‘Γ team πΆπ³ Our pleasure! We look forward to seeing your store get amazing results with your new email automations π
March 24, 2023
Great customer support!!! Really friendly and quick answers to my questions! I can really recommend this Mailing App! :)
Thank you for your feedback Aponcho team! ππ We're thrilled to hear that our team was able to assist you π Feel free to let us know if anything else comes up!
March 13, 2023
Its a great app for creating quick and easy emails, however it would be much better if there were more email templates for all the holidays around the world. Hence the 4Star rating otherwise its great ! As you have taken on board what I have said I am willing to update your star rating to 5*. Thank you
Hi MTLondon team πβοΈ Thank you for your feedback! I'm glad that we were able to add extra templates celebrating more holidays around the world. Our designer is now working on 20 additional templates which will be made available over the next couple of weeks. If you ever need anything else please, feel free to reach out through our in-app chat and our team will be happy to assist you. Have a great day ahead π
March 7, 2023
i am new in all this and was pretty much lost, but i got it really good explained, she was patient and helpful and helped me solve my issues.
Hi Mb Prestige team! ππ We're glad to hear that our team was able to assist you. Make sure to let us know in the SmartrMail in-app chat if there is anything else we can assist you with π
March 2, 2023
We love how straight forward and easy to use the SmartrMail app is. They also have great tutorial videos. However, if we need help the customer service team is quick to respond and very helpful.
Using app
Over 1 year
Total reviews
1
Average rating
5.0
Hi Maya Perera team π We're happy to hear that our tutorial videos were helpful and that our customer success team was able to help you. Let us know if there's anything else we can help you with!
March 1, 2023
Very kind and easy to talk to. Emailed quickly and was straight to the point. Also extended my free emails. Great team!
HI Day Trip Tahoe team ππΏ We're glad to hear that our team was able to help you quickly and easily! Feel free to let us know in our in-app chat if there is anything else we can assist you with! π
Feb. 23, 2023
one of the best customer services out there, they reply fairly quickly and provide all the assistance you need.
Hi New World Health Brands CBD team πΌπΏ Thank you for your feedback! We're glad to hear that our customer support team was able to assist you in a timely manner π We're looking forward to helping New World Health Brands CBD reach new heights π
Feb. 20, 2023
The customer service is top notch and itβs easy to use when connected to my Shopify account. Definitely the number one recommendation email app :)
Good evening ShesAlwaysAdored team π Always a pleasure! We're glad to hear that SmartrMail was easy to install and setup on your Shopify store. We're looking forward to helping you setting up automations that convert even more subscribers into customers π
Feb. 17, 2023
Love THIS app!! We use SmartrMail on a regular basis for a few of our companies and couldn't be happier. User Friendly, straight to the point. The way apps should be. Thanks for making this App.
Hi Inked Circus Tatto Expo ππ Thank you so much for your review! We're glad to hear that SmartrMail helps multiple of your companies with their email marketing strategies π We look forward to taking each of them to new heights π
Feb. 13, 2023
We changed from Shopify's standard email to SmartrMail and couldn't be happier. The customisation ability and speed to create great looking newsletters is fantastic!
Thank you Studio Europe team πΉπ We're glad to hear that SmartrMail allows you to send beautiful emails more quickly! Looking forward to sending even more emails with you π
Feb. 13, 2023
The support team is very helpful in troubleshooting issues with popups, automations, coupons, and so on.
Hi Orchid and-Pine team πΌπ² Always a pleasure! Feel free to let us know if there's anything else we can assist you with π
Feb. 12, 2023
I've tried umpteen different mailing list providers and this is by far the best, especially as a shopify business. Easy to use and the automations are truly awesome!
Hi Simon's Collectibles team π§Έπ Thank you for your feedback! We're glad to hear that you find SmartrMail easy to use with deep automation capabilities π We're looking forward to getting Simon's Collectibles even more sales!
Feb. 7, 2023
We changed to SmartrMail some time ago (we were using another Email Marketing Integration that frustrated us no end - !) SmartrMail is one of the 1st integrations to offer Automated Product recommendations email, and their Automated Emails are really easy to create and have many features. SmartrMail is a great app offering all the welcome/abandoned cart / thank you emails automation that any online business needs - and MORE!- We hope that they will integrate with other apps for reviews and cart check out features soon - I do look forward to some more design features that would make our emails look even more polished - We highly recommend Smartrmail their Customer Support is EXCELLENT and the Pricing and Marketing Features are on point !!!
Thank you for your detailed feedback Bomd Body team π£π We're thrilled to hear that you like our AI-powered recommendation engine π Integrating with more review apps and cart checkout apps is on our mid-term roadmap, we look forward to sending you updates on this very soon! Thank you for being such an great SmartrMail sender, have an amazing day ahead! βοΈ