All reviews

Rating Breakdown

  • 5
    90% (267 ratings)
  • 4
    6% (17 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 100% (296)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 22, 2023

We are happy to be using SmartMail to help us increase impressions and help scale our business. Thanks guys!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you Couple Co. Team πŸ’ πŸ’Ž Looking forward to helping your Shopify store scale even more! Have an amazing day ahead β˜€οΈ

5 / 5 Share

April 2, 2023

Simple et efficace, et ils ont toujours rΓ©pondu prΓ©sent lorsque j'avais besoin d'aide. Je recommande

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Merci Γ  toute l'Γ©quipe de la Fabrique A DeDeuh πŸ‘ΆπŸŒΈ N'hΓ©sitez pas Γ  nous contacter via notre tchat si vous avez la moindre question 😊

5 / 5 Share

March 31, 2023

Always quick help and easy to understand :) Went above and beyond to help me create a customer segment! Thank you!

Using app

Over 2 years

Total reviews

11

Average rating

5.0

Developer Reply

Good morning DiamondArt team πŸŽ¨πŸ–Ό Thank you so much for your review, it means a lot when a long-time user such as yourself sends us this type of feedback. We're looking forward to helping your DiamondArt reach new heights in 2023! 😊

5 / 5 Share

March 24, 2023

Great customer support!!! Really friendly and quick answers to my questions! I can really recommend this Mailing App! :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback Aponcho team! πŸπŸ‘• We're thrilled to hear that our team was able to assist you 😊 Feel free to let us know if anything else comes up!

5 / 5 Share

March 13, 2023

Its a great app for creating quick and easy emails, however it would be much better if there were more email templates for all the holidays around the world. Hence the 4Star rating otherwise its great ! As you have taken on board what I have said I am willing to update your star rating to 5*. Thank you

Using app

About 2 months

Total reviews

19

Average rating

4.5

Developer Reply

Hi MTLondon team πŸ‘™β˜€οΈ Thank you for your feedback! I'm glad that we were able to add extra templates celebrating more holidays around the world. Our designer is now working on 20 additional templates which will be made available over the next couple of weeks. If you ever need anything else please, feel free to reach out through our in-app chat and our team will be happy to assist you. Have a great day ahead 😊

5 / 5 Share

March 2, 2023

We love how straight forward and easy to use the SmartrMail app is. They also have great tutorial videos. However, if we need help the customer service team is quick to respond and very helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Maya Perera team πŸŽ— We're happy to hear that our tutorial videos were helpful and that our customer success team was able to help you. Let us know if there's anything else we can help you with!

5 / 5 Share

Feb. 17, 2023

Love THIS app!! We use SmartrMail on a regular basis for a few of our companies and couldn't be happier. User Friendly, straight to the point. The way apps should be. Thanks for making this App.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Inked Circus Tatto Expo πŸ–‹πŸ‰ Thank you so much for your review! We're glad to hear that SmartrMail helps multiple of your companies with their email marketing strategies 😊 We look forward to taking each of them to new heights πŸš€

5 / 5 Share

Feb. 13, 2023

We changed from Shopify's standard email to SmartrMail and couldn't be happier. The customisation ability and speed to create great looking newsletters is fantastic!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you Studio Europe team πŸŒΉπŸ‘™ We're glad to hear that SmartrMail allows you to send beautiful emails more quickly! Looking forward to sending even more emails with you 😊

5 / 5 Share

Feb. 13, 2023

The support team is very helpful in troubleshooting issues with popups, automations, coupons, and so on.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Orchid and-Pine team 🌼🌲 Always a pleasure! Feel free to let us know if there's anything else we can assist you with 😊

5 / 5 Share

Feb. 12, 2023

I've tried umpteen different mailing list providers and this is by far the best, especially as a shopify business. Easy to use and the automations are truly awesome!

Using app

13 days

Total reviews

14

Average rating

5.0

Developer Reply

Hi Simon's Collectibles team 🧸🎎 Thank you for your feedback! We're glad to hear that you find SmartrMail easy to use with deep automation capabilities 😊 We're looking forward to getting Simon's Collectibles even more sales!

5 / 5 Share

Feb. 7, 2023

We changed to SmartrMail some time ago (we were using another Email Marketing Integration that frustrated us no end - !) SmartrMail is one of the 1st integrations to offer Automated Product recommendations email, and their Automated Emails are really easy to create and have many features. SmartrMail is a great app offering all the welcome/abandoned cart / thank you emails automation that any online business needs - and MORE!- We hope that they will integrate with other apps for reviews and cart check out features soon - I do look forward to some more design features that would make our emails look even more polished - We highly recommend Smartrmail their Customer Support is EXCELLENT and the Pricing and Marketing Features are on point !!!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your detailed feedback Bomd Body team πŸ’£πŸ› We're thrilled to hear that you like our AI-powered recommendation engine 😊 Integrating with more review apps and cart checkout apps is on our mid-term roadmap, we look forward to sending you updates on this very soon! Thank you for being such an great SmartrMail sender, have an amazing day ahead! β˜€οΈ

5 / 5 Share

Feb. 7, 2023

I've found SmartrMail to be much easier to use than Mailchimp and other email marketing providers! Customer service is also excellent!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Good morning Lufi & Friends team! πŸ“š Thank you for your feedback! We're glad to hear that you find SmartrMail easier than you know who πŸ™Š We're looking forward to making Lufi & Friends reach new heights with email marketing! πŸš€

5 / 5 Share

Feb. 2, 2023

We just started with SmartrMail, and so far the experience has been fabulous. I think the customer service is what sets this company apart. I have had several conversations with Moe, one of their great customer service reps. He has been very helpful. If this is the way they treat their customers, they'll have us for ever. If you're thinking about trying them... do it! You'll be glad you did.

Using app

About 22 hours

Total reviews

5

Average rating

4.8

Developer Reply

Hi VMC Chinese Parts team πŸ›΅ We're thrilled to hear that your experience with our email marketing experts has been great! Your success is our success, so always feel free to get in touch with us if there's anything else we can help you with, we're always keen on assisting all our users as much as possible and getting them the most optimized email marketing setup πŸ“§ Happy sending! 😊

5 / 5 Share

Jan. 28, 2023

This email program is the is the best I ever tried. Customer service is awesome. It give you all the stats you would need. They work hard to get your business and it's worth it. Try it you will like.

Using app

9 days

Total reviews

38

Average rating

4.9

Developer Reply

Hi Huckle Bee Farms team 🐝 Thank you for your feedback! We're glad to hear that you like the stats and analytics that SmartrMail provides and that our customer success team has been able to assist you. Feel free to let us know if there's anything else we can help you with! 😊

5 / 5 Share

Jan. 28, 2023

I do struggle with online marketing, I am getting old, but these guys make it much easier and are very helpful and patient with their instructing. Was using it with my previous website, so very looking forward to getting it all going through Shopify, love some of the new features they have added since I last used it. Great that they are updating things all the time. It has been a while since I have done any marketing for one reason or another, so very keen to get going again. Thanks guys. Cambrelles Australia

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Cambrelle's team 🧸 Thank you so much for your feedback, it means a lot when a long-time sender like you takes the time to post a review like this. We're looking forward to helping you get more out of your email marketing strategy. Make sure to let us know if there's anything we can assist you with 😊

5 / 5 Share

Feb. 28, 2023

Highly recommended for small businesses. The app is very intuitive, so far it's been easy to use, the email builder is complete and they have good email templates. Also very good customer service.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2023

Great app. Love the automation set up and how it will pick products for you. Saves tons of time. Customer service is awesome and they are on top of any issues you have.

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you Wild Child & Rebel Soul team πŸ‘’ We're always happy to see great brands succeed with SmartrMail automations. Feel free to let us know if there's anything else we can assist you with 😊 Happy sending!

5 / 5 Share

Jan. 13, 2023

Good app, easy to send emails and low spam block rate. Have had a lot of success with good click and open rates.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Good morning Prairie Diecast team ✈️ We're glad to hear that SmartrMail made it easy to "Take off" (plane pun) and cruise through the email marketing world with a low spam block rate yielding good open and click rates. We're looking forward to flying above the clouds even more in the future πŸ›«

5 / 5 Share

Jan. 13, 2023

Great app with lots of amazing templates for newsletters - makes it really easy to see how many sales come off the back of newsletters - would highly recommend to anyone who runs a business.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi The Yarn Artist 🧢 Thank you for your review! We're glad to hear that SmartrMail makes it easy to get more sales with newsletters. We're looking forward to helping you make even more sales in the future 😊

5 / 5 Share

Jan. 12, 2023

Highly recommended! Absolutely 100% friendly to small stores. The premade automation and segments are really smart for Shopify. Wish there could be a SPIN TO WIN pop-up form.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Samebike team 🚲 Thank you so much for your feedback! We're glad to hear that you like our premade automations and segments 😊 I sent your request for a Spin to Win pop-up form to our product team. The good news is that it is already planned! We're looking forward to launching it in your SmartrMail account.