All reviews

Rating Breakdown

  • 5
    90% (267 ratings)
  • 4
    6% (17 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 100% (296)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 23, 2022

This app is SOOO good! It is easy to use and allows me to create eye catching newsletters. The BEST part is the staff. They are extremely quick to help and to also give you tips to help you use the app to grow your business. I do not typically write reviews, but I had to for this. EnJunaya, Zuhuri Beauty

Using app

10 months

Total reviews

3

Average rating

4.0

Developer Reply

Thank you so much for your feedback Zuhuri Beauty 🧴We're always happy to help! Feel free to let us know if there's anything else we can help you with 😊

5 / 5 Share

Aug. 8, 2022

I am testing this app and it seems to me really well done. You can safely get started with the free plan!

Using app

19 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi Universeplanners Team 🗓 Thank you for your feedback! We'll remain available if you have any questions 😊 Happy Sending!

5 / 5 Share

Aug. 2, 2022

We are using SmartrMail for our website pop-up, a few automated messages, and our quarterly newsletter. It has been seamless and easy to use. Everything works great so far!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you KeyMaster Keyboarding team ⌨️ We're glad to hear that you found the app intuitive and user-friendly 😊 Looking forward to sending more emails with you!

5 / 5 Share

July 29, 2022

Great app and very easy to use once you understand how WYSIWYG (what you see is what you get) works. We learn new tricks every day and it certainly is driving additional revenue we otherwise would not have gained. Highly recommend!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review Soup du Jar 🥄 We're glad that SmartrMail is helping you to get more sales from your email marketing campaigns. Feel free to let us know if there's anything we can help you with!

5 / 5 Share

July 17, 2022

Just installed this app, going to try it. I had email marketing apps before which I didn't like. Hopefully, I will have a positive experience with this app.

Using app

3 minutes

Total reviews

40

Average rating

5.0

Developer Reply

Welcome to SmartrMail By Baano team! 👗 We hear this a lot as many email marketing apps can be overly complicated for the exact same features. We built SmartrMail with the aim to make email marketing as easy as possible so you should be able to find everything that you need within a few minutes 😊 If you happen to have any questions, feel free to reach out to our support team ([email protected]) and we'll be happy to assist you as quickly as possible. Happy sending! 💌

5 / 5 Share

July 9, 2022

We use it to send some newsletters and it works very well. It is very easy to use and to observe analytics. It' s recommendable.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kybun team 👞 Thank you for your feedback, we're glad to hear that you like our newsletter composer! Make sure to let us know if you have any questions 😊

5 / 5 Share

July 7, 2022

Fantastic app, really easy to use and integrates well with Shopify. looking forward to testing out it's full potential.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gillytots team 👧👕👦 Thank you so much for this awesome feedback 🎉 Should you need any help, do not hesitate to contact us anytime you need 😊

5 / 5 Share

June 20, 2022

Es una aplicación muy sencilla de utilizar y muy práctica para los emprendedores, la recomiendo mucho.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

¡Hola equipo de Mostropi! 🐼 Nos alegra saber que encuentra nuestra aplicación fácil de usar. ¡Esperamos poder ayudarlo a enviar más correos electrónicos en el futuro! (P.D: ¡Amo amo amo amo tus diseños! )

5 / 5 Share

May 29, 2022

This app is very user-friendly and has been a successful tool in getting customers back to our store or making purchases in our online store. We highly recommend it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review YEG Exotic 🥤 We're thrilled to hear that SmartrMail helped you get customers to come back and purchase again 😊

5 / 5 Share

May 27, 2022

We have just started to use SmartrMail for our cart recovery emails sequence and for maintaining our email list, but so far first impressions are very good. The software is very straightforward to use and easy to set up email sequences, very user-friendly. There are a number of features which for the cost of the service are very welcome and which I don't think you get in other apps which cost more and are not as closely integrated into Shopify as SmartrMail is. For example, the ability to issue personalised discount codes from an email sequence. We did have a few problems getting going, but the support from the team is very responsive, even if you are just starting out with the free plan (which, by the way, gives you excellent access to the feature set and you can feel you can really start using the software to the full from Day 1 without hitting some immediate need to upgrade). All in all, I think this app is going to be the perfect tool for us to meet our needs for mainataining our subscriber email lists and conducting mailings to that list, as well as, as I mentioned, doing things like automated cart recovery emails. Another feature I am sure we will be using is the way the software will let you segment your customer list, and only send out emails to selected segments if you want to. So with this app you won't have to treat everybody on your email list exactly the same way. This opens up some really interesting marketing possibilities. As you can tell, we are quite excited about the possibilities this app is opening up for us, which we have only just begun to explore. In conclusion, based on experience so far, we would recommend this app, based on the features it offers, and the value for money aspect (you are not going to get hammered with massive extra charges once your email list starts growing beyond a certain point, which is a problem we found with most other providers).

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi WorthyDeal team ✨ Thank you so much for your detailed review. I passed it on to our team today. That's correct, we strongly believe that stores of every size should be able to use advanced automation capabilities, which is why we do not limit their use as much as other apps do. Looking forward to seeing you set up even more automations. Have an amazing day ahead! ☀️

5 / 5 Share

May 19, 2022

The app is great once you get the hang of it. The customer service is 2nd to none, they are always there to help you when you need it!! Thanks for everything Moe!

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review Perpetual Ribbons team 🎀 It means so much when a long-time user sends us this type of feedback 😊 Looking forward to helping you with your email marketing campaigns for many more years!

5 / 5 Share

May 9, 2022

this app is awesome for automations. its easy to use and once its set up you dont have to worry about creating content to send weekly. Ive tried other platforms but always come back to this one.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Cozy N Cute Kids Boutique 👧👕👦 We're glad to hear that SmartrMail's automations are making your merchant's life easier 🚀 Feel free to let us know if there's anything else we can do to improve your experience even more!

5 / 5 Share

May 4, 2022

I am happy with this app so far, great automation emails and easy to create campaign with multiple templates to choose from.

Using app

About 1 year

Total reviews

19

Average rating

3.5

Developer Reply

Thank you Portrait My Pet 🐶 We're glad to hear that you like automations and our different premade templates. Make sure to let us know if you have any other questions coming up 😊

5 / 5 Share

April 20, 2022

Excellent customer service! Powerfull automation tools. I was greeted by a representative that asked if I needed any help, I explained the scenario and was pretty much up and running! Amazing.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

G'Day Hunterpaint team 🎨 It was a pleasure! Looking forward to keep on building great series of automated emails with you 😊

5 / 5 Share

March 3, 2022

Recently downloaded this after switching from another platform and already love the app! You get so much for the monthly fee and it's so easy to use!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi City Shoes Team 🏙👟 Thank you for your feedback, it made our day ☀️ Feel free to contact us if there's anything we can do to make your email marketer's life even easier 😊

5 / 5 Share

March 1, 2022

Very user friendly. It is also very intuitive.Very user friendly. It is also very intuitive.Very user friendly. It is also very intuitive.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Firemask team 🔥🤿We're glad to hear that you found the app intuitive and user-friendly 😊 Looking forward to sending more emails with you!

5 / 5 Share

Feb. 17, 2022

This App is easy to work with, I hope that the Flows with triggers will work. I will write more after-sales affected by triggers.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi JAEE Namensschmuck team! When it comes to reaching subscribers at the right time, automated emails are amazing. If you ever need help or if you want to discuss your current strategy, please feel free to drop us a line at [email protected] and we'll be happy to look into your automations 😊

5 / 5 Share

Feb. 14, 2022

This helps manage my campaigns super well. Streamlines everything into one place and makes it easy to analyze. 10/10

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Artisan of Skin LA ✨ We're glad to hear that SmartrMail is helping you manage your email campaigns. Feel free to let us know if there's anything we can do to make your marketing life even better 😊

5 / 5 Share

Feb. 9, 2022

We just switched from Mailchimp to SmartrMail as it is cheaper and more rich on features. Nothing negative to say at this point.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Pops of the Galaxy 🌌 We're glad to hear that SmartrMail is giving you more features for a cheaper price compared to you-know-who! 🙊 Feel free to hit us up at [email protected] if you happen to have any questions in the future 😊 Happy sending!

5 / 5 Share

Feb. 1, 2022

I'm using SmartrMail for my welcome for email subscribers. It has been seamless and easy to use. I'm also starting to use other automations that work great! Most of all, the customer service has been excellent along with lots of tutorials! Thanks SmartrMail!

Using app

17 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much! This made our day 😊. If you need further assistance, feel free to contact our team at any time.