All reviews

Rating Breakdown

  • 5
    89% (527 ratings)
  • 4
    7% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

Dec. 18, 2022

Smartrmail has absolutely changed the way I do business and has MOST certainly made me money. I started using Smartrmail because it seemed to be the most user friendly for a noob like myself. There happened to be an update at some point when I was not active and it seems as if the functionality exploded! If I were to give Smartrmail one critique, it would be that they add tips and hints like some other CRM platforms do. This is not to detract from a 5 star performance from Smartrmail!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback Rock Solid Scales team 🏔 I passed it on internally to our entire team. We're thrilled to hear that SmartrMail helped you grow your business and we're glad to hear that you find it user-friendly. I'll make sure that our team adds more tips and hints on the different types of automations that aren't used just yet (hopefully live within the next couple of weeks). In the meantime, please feel free to get in touch with us through [email protected] if you'd like one of our team members to look at your setup and advise on the next low-hanging fruit that can take RockSolid Scales to new heights 😊

5 / 5 Share

Dec. 15, 2022

Really enjoy the app, it works very well for our shop. They have pre-made templates that are customizable to your standards too, which are great for quick and easy emails during the busy season. Great customer service too! Definitely recommend them

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Concept Jewelry Design team 💍 We're glad to hear that SmartrMail was quick and easy while the busy season was upon us 😊 Feel free to let us know if there's anything else we can assist you with!

5 / 5 Share

Dec. 14, 2022

Very Easy To Use, there are some littles bugs in newsletter, the coupon was not built in beautiful, should design coupon by yourself to make it better.

Using app

5 months

Total reviews

5

Average rating

4.4

Developer Reply

Hi Furniture team 🪑 Thank you for your feedback! As a matter of fact, improving our coupon block is the current focus of our Design team + Dev team for the month of December, with the aim to create more premade automations and premade templates that already include beautifully designed + unique coupons. Looking forward to showing you these new changes very soon 😊

5 / 5 Share

Dec. 13, 2022

Great app, very intuitive and easy to use. No problems so far. The automation options are straightforward with lots of ready templates. It is a good choice for a small businesses that want all the basic functionality at affordable cost.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback Driftroom team 🌈 We're glad to hear that you found the automation designer easy to use with many different templates 😊 We'll remain available if you have any questions going forward!

5 / 5 Share

Dec. 2, 2022

Highly recommend! Easy to use, they have a free plan, what else can you ask for? One of my favorite apps

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Alabama VTG team! 🐘 We're glad to hear that SmartrMail is one of your favorite apps 😊 We wish you the best with your email campaigns!

5 / 5 Share

Nov. 30, 2022

Highly recommend! it is great for any small business it has everything needed in 1 platform, 10 out of 10

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback Aussie Tans team ☀️ We're glad to hear that you found everything you need in SmartrMail. Looking forward to spreading more Aussie spray tan with you!

5 / 5 Share

Nov. 26, 2022

Perfect app. Easy to use and useful! 5 stars from me because it makes all things so easy to interact with customers.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Art My House team! 🖼 We're happy to hear that SmartrMail is a great way for you to get in touch with your audience. Feel free to let us know if there's anything we can assist you with! Have an amazing day ahead 😊

5 / 5 Share

Nov. 25, 2022

Great little app that works seamlessly with Shopify. Nice free plan up to 1000 subscribers. The automations and pop up all work well.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Andermatt Home & Garden team 🪴 Thank you for your review! We're glad to hear that you like your new pop-up and automations 😊 We wish you the best with your email campaigns!

5 / 5 Share

Nov. 21, 2022

This app is easy to use. I liked the automation capabilities which gives a visual about how and when to send emails, its really helpful.

Store

KGC

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi team KGC ✈️ Thank you for your feedback! We're glad to hear that you enjoy our automation capabilities and we look forward to sending more emails with you 😊

5 / 5 Share

Nov. 11, 2022

Affordable AND great customer service. Checking in on clients but not overdoing it. Response rate to questions is always timely and helpful. Extremely happy with SmartrMail

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lancaster Home & Holiday team 😊 Thank you so much for your feedback, we're happy to hear that the customer support level was "just right", assisting you through your goals without being "too much". Please feel free to let us know if there is anything else we can help you with in the future. Happy sending! 💌

5 / 5 Share

Nov. 11, 2022

J'ai utiliser l'application et elle est vraiment bien faite ! Les mails sont facile à écrire il y a beaucoup de modèles. Le SAV répond rapidement et j'ai déjà fais de l'argent avec dans la période d'essai. Continuez comme ça à toujours simplifier le travail pour les entrepreneur c'est le plus important !

Store

Gabily

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour à toute l'équipe de Gabily et merci du fond du coeur pour votre avis. Nous sommes ravi de savoir que SmartrMail vous aide grâce aux différents modèles et à la facilité d'utilisation de notre créateur d'emails. Nous restons à votre disposition si vous avez la moindre question. Passez une excellente semaine!

5 / 5 Share

Oct. 21, 2022

I really like this app for email marketing as it has everything we need for our country clothing store. Easy to setup.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hollis Rural Trading team ! 🤠👕 Thank you so much for your review, we're happy to hear that SmartrMail was easy to setup and that it has everything you need for your Shopify store. Feel free to contact us through our in-app chat if there's anything we can assist you with. Happy sending! 💌

5 / 5 Share

Oct. 18, 2022

I used this app on 3 shop, very very intuitive and fast! Easy to use, full automation on cart, welcome mail and other.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Il Grembiulino team 👕 Thank you so much for your feedback! We love to hear that SmartrMail is helping 3 of your stores grow to the next level 😊 We wish you all the best with all your stores!

5 / 5 Share

Oct. 5, 2022

Easy to use and full featured with easy setup and integration with Shopify. I love the pre-made and customizable automations, the easy to setup and customize popup signup form (with a double opt-in confirmation option) and newsletter templates.

Using app

Over 1 year

Total reviews

12

Average rating

5.0

Developer Reply

Thank you for your feedback TulipStuff 🌷🏎 We're glad to hear that you love our premade templates and that they made it easy for you to set up your automations and your pop-up. Looking forward to emailing more with you 😊

5 / 5 Share

Sept. 23, 2022

Only the best app for a small shop to send newsletter. Free plan is great for us and have lot of features ! Highly recommended

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Bonjour aux Frères CBD! 🪴 Merci pour votre avis, nous sommes heureux de savoir que SmartrMail vous plait et que notre plan gratuit vous permet d'envoyer facilement vos emails. N'hésitez pas à nous contacter si vous avez la moindre question 😊

5 / 5 Share

Sept. 7, 2022

J'ai utilisé cette application pour segmenter mes clients en fonction de leurs commandes et effectuer des workflows ! Elle est top ! Je la recommande !

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Bonjour à toute l'équipe de Cloud Vapor 💨 Merci pour votre avis, nous sommes ravi que SmartrMail vous aide a segmenter vos clients. Nous vous souhaitons beaucoup de succès avec vos campagnes d'email!

5 / 5 Share

Sept. 3, 2022

This is my first experience of using an email marketing app. So far, so goo, and lots of helpful tutorials.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review William & Irene 🛋️ We're currently in the process of shooting many more tutorials, and I hope that you'll find them as helpful as the ones we already offer. Have an amazing day ahead ☀️

5 / 5 Share

Aug. 31, 2022

I switched from Mailchimp to Smartr because to save cost. I tried the trial version for a week and found that it had all the options I was used to on Mailchimp. The newsletter builder is not as neat and flexible but it does the job and you can compose fairly attractive emails using it. The automation options are quite thorough with lots of pre-designed templates/themes. The rest of the stuff is a bit simplistic but it covers all the basis for me. Smartr is a great choice for small businesses that want all the basic functionality without breaking the bank.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback Bear Necessities team 👜 We're glad to hear that you have been able to find everything that you were used to with MailChimp without having to break the bank 🏦 We're looking forward to sending more emails with you!

5 / 5 Share

Aug. 31, 2022

I enjoy using this app. It is super easy to learn how to create beautiful newsletters for your customers and customer service is EXCELLENT!!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hello Powell team 👗 We're glad to hear that you like SmartrMail and that our customer support team was able to help you 😊 We'll remain available if you have any questions!

5 / 5 Share

Aug. 29, 2022

Yasmine was a very helpful customer service. Shes helped me with all the questions I got. Will spend some time on this app. I switched from Privy.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Verreal Boards 🛹 Thank you for your feedback! I passed on your feedback to Yasmine today. We wish you all the best with your email campaigns 🏆