SM: SMS, Popup Email Marketing
SmartrMail: AI Newsletter & Email Marketing for Shopify
Rating
4.7
feedback
297
chart
#346
All reviews
Review RSS Feed
Jan. 23, 2022
Very simple and easy to operate, customer service is patient and responds quickly. It will take me some time to get used to the new version.
Thank you AWOW team! We're happy to you find the app easy to use. Thank you for your feedback on the new version, we will be holding a few webinars to help all existing users move on to the new and improved version over the next few months.
Jan. 12, 2022
It does exactly what it is meant to in a simple way. Customer support has also been very responsive.
Thank you so much for your feedback Properttees team! If you need further assistance, please feel free to contact our team in our in-app chat.
Jan. 7, 2022
A1 customer support. These guys are there to help you whenever you need. They helped me with many times and they always gave us a good support. This app is a must for any online store.
Hi Riobec team π Our pleasure! We'll remain available if anything else comes up :)
Dec. 17, 2021
Perfect application, we have really enjoyed of using it. Thanks to developers. Very useful and well working app.
Hi Hedonist Chicago team π Thank you for your feedback! I passed on your message to our dev team βοΈFeel free to reach out in our chat if you have any questions going forward!
Nov. 30, 2021
We've been using Smartrmail for almost a year and we must say, their service is timely, friendly and efficient. We are impressed with the quality of their customer support every time we reach out for assistance. The interface has only gotten better recently with the revamping of their website which offers way more functions. Thank you Smartrmail team for all you do and we do hope you stay around for years to come, you are an example of the kind of small business we like to work with!
Hi Consciousness on Fire team π₯It means so much when a long-time user sends us this type of feedback. We're glad to hear that you like the new interface and that our team was able to assist you whenever you had a question. Looking forward to keeping emailing together!
Feb. 22, 2023
Yasmine was extremely helpful. Thanks for helping me figure this out! You were patient and persistent in finding a solution.
Hi Jean-Pierre Weill team π Thank you for your feedback! We're really glad to hear that you're finding the app easy to use. I've sent your feedback to our product team so that they can review how we can improve your experience even more on smaller screens. In the meantime, feel free to let us know if you have any questions (via our in-app chat)
Oct. 31, 2021
Smartrmail is a great app, when just starting out I love how easy it is to use, and everything is in one place.
Thank you Nature's Agents team π We're happy to hear that you find the app easy to use! Make sure to let our support team know if you have any questions βοΈ Happy sending!
Oct. 24, 2021
Easy to set up and use. Love the automations! I haven't taken advantage yet of all it can do, but I will. It's a keeper!
Hi Carolina Linens team π Thank you for your feedback, we're glad to hear that your first automations were easy to set up. Make sure to let us know if you have any questions coming up π
Oct. 18, 2021
I used this app to help me start with e-mail marketing. I am at a beginner level and this app is easy to understand and also the team is exceptional. When every I needed help, their response was almost instant. I recommend this app because it is user friendly (especially for someone that is new to this), also it is very helpful that you can use your products and product descriptions in the app.
It was a pleasure Mila Ξoutique Markopoulo team π Make sure to let us know in our in-app chat if there's anything else we can help you with!
Oct. 15, 2021
This app takes the pressure off altogether so you can spend more time on what your selling. Yasmine helped me all the way to set up and its greatly appreciated. Great service and product.
Thank you so much for your feedback! This made our day π. If you need further assistance, feel free to contact our team at in-app chat anytime.
Oct. 13, 2021
I have been using this app since the beginning and I have never felt the need to look for another e-mail marketing app. It's super user-friendly and takes care of all the requirements of a business. The staff is super helpful and they go above and beyond to seek customer satisfaction via their product and services. I definitely recommend this app!!
Hi Original Kawaii Pen team π Thank you so much for this awesome feedback π Should you need any further help, do not hesitate to contact us anytime you need.
Oct. 7, 2021
I love SmartrMail! I moved over from Mailchimp a few months ago and it's been so much better and easier to use. Obviously the integration with Shopify is a huge bonus but also the customer service is amazing. Everyone I have spoken to has been quick to respond and very generous and patient with their time. Thank you so much SmartrMail!
Hi Beach Art Glass team! π Thank you so much for your feedback! Make sure to let us know if there's anything else we can do to make your email marketing strategy even better! π
Aug. 29, 2021
User friendly and saves me time. Important to me since I have and perform multiple roles. Dashboards and reports are handy as well.
Hi My Beenoo team! π§Ό Thank you for your review, this is really appreciated π Looking forward to sending more emails with you!
Aug. 26, 2021
Great app. Simple to change over from Mailchimp, their support made it seamless. Simple to use with good layouts to choose form. The best though is the auto creation of customer groups and then the making of other groups to target the right customers. High conversion rates on specific groups. Ongoing support is amazingly good
π―Thank you Happy Flame Team π―We're thrilled to hear that the segmentation feature is giving you high conversion rates! As you already know, please do not hesitate to get in touch with us if there's anything else we can help you with π
Aug. 26, 2021
I looked at a number of other email marketing solutions and after trying a few different ones, I am happy with SM. The automations are easy to use and easy to setup. The support was extremely helpful. I would highly recommend choosing SM for your email marketing.
Hi Eagle Peak Store team π¦ Thank you for your feedback! We're glad to hear that SmartrMail was the right pick and that you've been able to set up more automations for your Shopify store. Our support team will remain available should you need any help in the future. Have an amazing day ahead!
Aug. 3, 2021
It was easy to learn for me. I have already written some newsletters. It was very easy to add products and texts and fotos. And the feedback of the customers and the purchases are positive.
Thank you for your feedback! We're glad to hear that the app was easy to learn :) Feel free to reach out in our chat if you have any questions going forward!
July 16, 2021
I cannot fault this application. I particularly like how responsive they are to my queries. Thank you SmartrMail
Thanks for your review π We're glad you're finding our team responsive. We wish you the best results with your email campaigns!
June 28, 2021
Beautiful design, lots of automation options, and a super responisve support has kept me a customer for almost 4 yrs. No regrets and highly recommended.
Hi Strikkemani team π Thank you so much for your feedback. It means so much when a long-time sender gives us this type of feedback. We really appreciate it. Make sure to reach out via ou in-app chat if there's anything we can do to make your email marketing campaigns even better going forward π
June 16, 2021
The app is super easy to use. It does everything I need it to do. I'm using the free version and it is still great!
Thanks for your review π We're glad you're finding SmartrMail easy to use and wish you the best results!
June 14, 2021
Very simple to use. If I ran into an issues there was always a real person there to help by email. Not difficult to integrate either.
Thank you Powella team π Make sure to let our support team know if you have any questions on all our other types of automatic emails βοΈ Happy sending!