Smile: Loyalty Rewards Program for Shopify

Smile: Loyalty Rewards Program

Smile: Loyalty & Rewards - World's Most Trusted Loyalty App

Rating

4.8

feedback

6,706

Reviews

chart

#23

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    15%
  • Less than a year
    43%
  • More than a year
    36%

Reviews Summary

The reviews for the Smile.io Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the team, particularly mentioning helpful and responsive support representatives like Lynn, Shelby, Andrea, Jade, and Hannah. Users appreciate the ease of use of the app and its ability to enhance customer loyalty through rewards programs. The app is commended for its features, customization options, and the positive impact it has on customer engagement and sales. However, there are a few mentions of limitations in language options and some users facing challenges with billing and subscription policies.

Highlights

Excellent customer service and support
Ease of use and customization
Enhancement of customer loyalty
Limitations in language options
Challenges with billing and subscription policies

Rating Breakdown

  • 5
    88% (5,916 ratings)
  • 4
    8% (522 ratings)
  • 3
    2% (126 ratings)
  • 2
    1% (45 ratings)
  • 1
    1% (95 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 31, 2025

I needed a bit of extra help getting Smile back up and running after migrating from BigCommerce to Shopify. I received the best service I've ever experienced from an app's team! High quality instruction, prompt attention, and really friendly folks. My thanks to Hannah, Joana, Shelby, and Lynn!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. 

Smile Team ✨

5 / 5 Share

Jan. 31, 2025

Mir wurde super geholfen und sie war mega nett und zuvorkommend

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung zu hinterlassen! Wir wissen das wirklich zu schätzen 💖 Zögern Sie nicht, uns zu kontaktieren, wenn Sie Fragen haben. Smile Team ✨

5 / 5 Share

Jan. 31, 2025

Mise en place facile, support réactif et clair !

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup d'avoir pris le temps de laisser cet avis ! Nous l'apprécions vraiment 💖 N'hésitez pas à nous contacter si vous avez des questions.

5 / 5 Share

Jan. 31, 2025

Love this platform....super functional and love the VIP Tiers. Great Customer service too!

Store

eyeam

Using app

--

Total reviews

5

Average rating

5.0

Developer Reply

We smiled reading this review! Thank you so much :)))

5 / 5 Share

Jan. 31, 2025

Awesome and friendly service. Been a happy customer for over 3 years....

Using app

--

Total reviews

6

Average rating

4.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

All reviews

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