Smile: Loyalty Rewards Program for Shopify

Smile: Loyalty Rewards Program

Smile: Loyalty & Rewards - World's Most Trusted Loyalty App

Rating

4.8

feedback

6,614

Reviews

chart

#27

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    15%
  • Less than a year
    43%
  • More than a year
    35%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the support team. Customers appreciate the quick responses, clear communication, and efficient problem-solving skills of the support staff, particularly mentioning team members like Lynn, Joana, Jade, Shelby, and Hannah. Users find the app easy to set up and use, with many highlighting its effectiveness in driving sales and creating loyalty programs. However, a few users mentioned a desire for more advanced analytics and innovative features within the app. Overall, the app is highly recommended for its user-friendly interface and exceptional customer support.

Highlights

Positive customer service experience and quick problem resolution
User-friendly app with effective sales-driving features
Desire for more advanced analytics and innovative features

Rating Breakdown

  • 5
    88% (5,828 ratings)
  • 4
    8% (522 ratings)
  • 3
    2% (125 ratings)
  • 2
    1% (44 ratings)
  • 1
    1% (93 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.

Store

Daybird

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Store

Lovful

Using app

--

Total reviews

3

Average rating

4.7

Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩

5 / 5 Share

Dec. 16, 2024

Excellent customer service! Easy to use app!

Using app

--

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 / 5 Share

Dec. 16, 2024

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩

5 / 5 Share

Dec. 16, 2024

Very reactive and helpful when contacted.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

All reviews

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