Smile: Loyalty Rewards Program for Shopify

Smile: Loyalty Rewards Program

Smile: Loyalty & Rewards - World's Most Trusted Loyalty App

Rating

4.9

feedback

3,944

Reviews

chart

#29

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    9%
  • Less than a month
    19%
  • Less than a year
    31%
  • More than a year
    34%

Reviews Summary

The reviews for the Smile.io app are overwhelmingly positive, with users praising the app's functionality and the exceptional customer service provided by the support team. Many users highlight the ease of setting up loyalty and rewards programs, seamless integration with other apps, and the responsiveness of the customer support team. Positive themes include helpful and quick customer service, easy setup, seamless integration, and effective loyalty program management. However, there are a few negative reviews mentioning issues with the pricing structure and limitations in customization options for loyalty programs.

Highlights

Positive themes include helpful and quick customer service, easy setup, seamless integration, and effective loyalty program management.
Negative themes include issues with the pricing structure and limitations in customization options for loyalty programs.

Rating Breakdown

  • 5
    90% (3,566 ratings)
  • 4
    6% (237 ratings)
  • 3
    1% (55 ratings)
  • 2
    1% (23 ratings)
  • 1
    2% (63 ratings)

Reviews with Text

  • 93% (3,671)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Aug. 13, 2025

Using app

--

Total reviews

6

Average rating

4.5

5 / 5 Share

Aug. 13, 2025

Great support and app!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🀩 - Smile Team ✨

5 / 5 Share

Aug. 13, 2025

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this 5-star rating πŸ’– - Smile Team✨

5 / 5 Share

Aug. 12, 2025

Thanks for answering our questions! Great service :)

Using app

--

Total reviews

8

Average rating

4.0

Developer Reply

Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this πŸ™‚ - Smile Team ✨

5 / 5 Share

Aug. 12, 2025

Customer service is exceptional! The team has been very timely in their responses and always come back with solutions.

Using app

--

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more