Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,147
chart
#31
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
8%
-
Less than a month
18%
-
Less than a year
32%
-
More than a year
36%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service provided by the support team. Customers highlighted the helpfulness, responsiveness, and professionalism of team members like Shelby, Erin, Lisa, Joana, and Andrea. The app itself was described as user-friendly, easy to set up, and effective in running loyalty programs. Users appreciated the quick assistance, thorough guidance, and proactive approach of the support team in resolving issues and answering questions. However, there were a few mentions of minor issues or delays in customer support response times.
Highlights
Review RSS Feed
All reviews
March 28, 2026
Thank you so much for the 5 stars! 💛 We truly appreciate your support. - Smile.io Team ✨
March 26, 2026
It has been fasntastic clients - enjoying it - and our business likes the simplicity of being able to identify the rewards for clients.
Thank you so much for your wonderful feedback! 💛 We're thrilled to hear that both you and your customers are enjoying the experience, and that the simplicity of managing rewards has been helpful for your business. We truly appreciate you sharing this! 😊 - Smile.io Team ✨
March 25, 2026
I want to thank Alex for his quick help!
Thank you so much for your kind words! 💛 We're glad to hear that Alex was able to help you quickly, we’ll be sure to share your feedback with him! 😊 - Smile.io Team ✨
March 25, 2026
Vlotte opvolging bij problemen.
Bedankt voor je feedback! 💛 Fijn om te horen dat je onze opvolging bij problemen als vlot hebt ervaren. We waarderen je reactie enorm! 😊 - Smile.io Team ✨
March 24, 2026
Great app. Easy to set up and use!
Thank you so much for your kind words! 💛 We're so glad to hear that you found Smile easy to set up and use. We truly appreciate your support! 😊 - Smile.io Team ✨
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