Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,118
chart
#63
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
8%
-
Less than a month
18%
-
Less than a year
31%
-
More than a year
36%
Reviews Summary
The reviews for the Smile.io Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the support team. Customers consistently praise the quick response times, efficiency, and helpfulness of the support representatives, such as Erin, Lisa, Lynn, and Shelby. The app itself is described as easy to use, intuitive, and effective in creating loyalty and rewards programs for online stores. Users appreciate the seamless integration with Shopify and the customizable features that allow them to tailor the loyalty program to their specific needs. Additionally, the positive experiences with the support team, including detailed guidance and step-by-step assistance, contribute to a stress-free and enjoyable user experience.
Highlights
Review RSS Feed
All reviews
Jan. 23, 2026
The Smile team is excellent to work with! They accommodated my small businesses needs which I really appreciate. The program is easy to set up and my customers absolutely love it! Works well between my online store and Shopify POS in store. Makes the process seamless and easy for customers to use. I highly recommend Smile!
Jan. 22, 2026
Cole was extremely helpful. Their customer service always is! The best, so responsive and kind.
Thank you so much for your kind words! We’re glad to hear you’re enjoying the loyalty app and that our support team has been helpful. We truly appreciate you taking the time to share your feedback! 😊 — Smile.io Team ✨
Jan. 21, 2026
We are migrating from another platform and so far we're delighted with the change. I think the onboarding process still has room to improve but the assistance and overall features of Smile make the change totally worthy.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more