Smile: Loyalty Rewards Program
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,934
chart
#24
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
14%
-
Less than a year
41%
-
More than a year
36%
Reviews Summary
The reviews for the Smile.io Shopify App are overwhelmingly positive, with users praising the exceptional customer service and support provided by the team. Customers consistently mention the quick response times, helpfulness, and dedication of the support staff, such as Shelby, Ezra, Lynn, and Joana. The app itself is described as easy to use, with features that help businesses enhance customer loyalty and engagement. Users appreciate the simplicity of the platform and the effectiveness of the loyalty rewards program in building strong customer relationships. However, there are a few mentions of the app's pricing being slightly high for certain markets, such as the Brazilian market. Overall, Smile.io is highly recommended for businesses looking to implement a loyalty rewards program with excellent customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 12, 2025
The support from the customer service representative was beyond expectations. Thank you Lynn P.
April 11, 2025
We are using this app and it is very helpful. It helps me a lot in resolving issues with quick feedback and friendly help for inquiries.
April 11, 2025
This app is user friendly and the customer service team was very helpful and promptly addressed any questions or concerns that we had. I would recommend this app.
April 11, 2025
Smile has been a great loyalty program for our customers for the last 3 years! We have enjoyed the customizable features and fantastic support.
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