Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,526
chart
#29
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
15%
-
Less than a year
43%
-
More than a year
35%
Reviews Summary
The reviews for the Smile.io Shopify App are overwhelmingly positive, highlighting the excellent customer service provided by the team. Users appreciate the quick responses, helpful guidance, and efficient resolution of any issues they encounter. The app itself is praised for its ease of setup, seamless execution of rewards programs, and user-friendly interface. Customers also mention the competitive pricing compared to other options and the effectiveness of the rewards program in retaining customers. However, there are a few negative reviews mentioning issues with pricing structure, access to customer information, and some specific functionalities like post-purchase upsell points.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 15, 2024
I have been looking for a rewards app and tried a couple of them, but I must say smile.io is the best and the support top notch, especially Joana and Jade. Thanks for your help.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Nov. 15, 2024
Great support!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Nov. 15, 2024
Shelby was incredibly helpful and prompt, immediately knowing the answer! Smile is fortunate to have such an outstanding team member on their staff.
We smiled reading this review! Thank you so much :)))
Nov. 14, 2024
Thank you for taking the time to leave us a 5-star review! 🤩
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