Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,132
chart
#36
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
9%
-
Less than a month
18%
-
Less than a year
31%
-
More than a year
35%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the exceptional customer service provided by the support team. Many reviewers mentioned specific support representatives like Lisa, Erin, Shelby, and Andrea who were described as knowledgeable, helpful, and patient. Users appreciated the quick responses and clear instructions given by the support team. The app itself was also commended for being easy to use and for helping businesses grow by enhancing customer loyalty. However, there were a few mentions of high pricing for certain plans and some suggestions for additional customization features.
Highlights
Review RSS Feed
All reviews
Dec. 4, 2025
Dec. 4, 2025
I'll be honest with you, as a small business owner trying to wear a million hats I lost track of just how valuable this program has been for us until recently. And when I opened up the details and saw just how many of our customers are using it, it speaks for itself. To be honest, we almost canceled this service because the rates seem daunting when you first look at them. But when you compare it to the incremental revenue that it drives, it does pay for itself fast and then generates a great ROI. Also the customer service has been terrific!
Dec. 4, 2025
Customer service was excellent. Even though I wasn't able to achieve what I needed to, I was guided through different ways to get the same outcome from an experienced customer service representative. Thanks!
Dec. 3, 2025
Thank you so much for the 5-star review! 💛 We truly appreciate your support and the time you took to rate us — it means a lot to our team! 😊 - Smile.io Team ✨
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more