All reviews

Rating Breakdown

  • 5
    88% (5,588 ratings)
  • 4
    8% (503 ratings)
  • 3
    2% (122 ratings)
  • 2
    1% (44 ratings)
  • 1
    1% (90 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 16, 2024

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Very responsive and helpful! I have recently re-vamped my plan and they were very helpful in navigating best practices for best results :)

Using app

--

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Sept. 14, 2024

super easy to use

Store

Sipps

Using app

4 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Sept. 13, 2024

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Sept. 13, 2024

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Sept. 12, 2024

Great app and amazing customer service!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Sept. 12, 2024

I recently installed Smile: Loyalty & Rewards onto my shopify store. The entire process was simple and streamlined. Hannah followed up several times to ensure that my implementation went well. So far, excellent.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you're enjoying using Smile so far! We're excited to watch your loyalty program thrive :) - Hannah

5 / 5 Share

Sept. 11, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Sept. 11, 2024

Been using Smile for awhile. everything works like what I wanted. Satisfied. and would like specifically give a 5 star rating to Hannah who reply me in a fast manner and got my problem solved immediately.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! I'm so happy to hear you're satisfied with Smile and I'm glad I could help with your questions quickly! -Hannah :)

5 / 5 Share

Sept. 11, 2024

Smile does everything we want and integrates with the other apps we use for a holistic approach to managing and encouraging members to join and use the program. The support is fantastic.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this lovely review, we are really glad you found the support fantastic :)

5 / 5 Share

Sept. 11, 2024

Excellent customer service for an issue that I had with a Shopify update that moved things around on me! Got it all worked out quickly! Thank you!

Using app

Over 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write this 5-star review! We really appreciate it. 💖 Shelby - Smile Team ✨

5 / 5 Share

Sept. 10, 2024

Great app with very deep features. Easy to set up with simple rewards, but has the sophistication to customize and offer complex rewards for different scenarios. Support is great and super responsive. Highly recommend!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Sept. 10, 2024

Support réactif et compréhensible qui a su s'adapter aux enjeux de notre boutique en ligne. Je recommande !

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre belle critique!

5 / 5 Share

Sept. 10, 2024

Quick and easy to reach customer service.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for talking the time to leave this review. We are so glad our customer service was easy to speak to!

5 / 5 Share

Sept. 10, 2024

Hannah was very helpful!. Smile is very convenient in helping me to manage loyalty for my customers. easy to use and the customer support team is very prompt and knowledgable!

Store

Vervazi

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We are so glad to hear you found Smile easy to use, we look forward to watching your loyalty program grow :)

5 / 5 Share

Sept. 10, 2024

The definition of you get what you pay for. Slightly more than some of the competitors but the product and service is absolutely amazing, with all the best integrations.

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)

5 / 5 Share

Sept. 9, 2024

Great app, we've been using Smile for a while now and haven't had any issues.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Sept. 8, 2024

Give Karen a raise! Super efficient and helpful service ♥️

Store

& Again

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this wonderful review 💖 It was a pleasure assisting you! Karen - Smile Team✨

5 / 5 Share

Sept. 8, 2024

prompt response and exact info I was after thank you

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Karen - Smile Team✨

5 / 5 Share

Sept. 7, 2024

Application gratuite et très intuitive, facile à mettre en place.

Store

VIP

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for 5 stars! Shelby - Smile Team ✨