Smile: Loyalty Program Rewards
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Smile rewards has been a great addition for my customers for years now. Customer support was also super helpful! We had an issue where the code was disconnected and not showing the launcher. Angie on the CS team responded and fixed it so quickly. Thanks!
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Angie 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨
Great customer support around the clock.
Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨
Cole was very helpful in providing a quick solution to a problem we recently experienced.!
Thanks for taking the time to leave us a stellar review and the kind words about Nicole and Joana! They really are stars and we're so glad they were able to help you so much 🫶 Yours in Loyalty, ✨ The Smile Support Team ✨
Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨
I had asked too many questions to Brandon and he specifically solved each of them, with patience and he even sent me video demos. Totally recommended.
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Brandon 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨
Our customers love their Smile rewards and we love Smile because it generates return purchases. Customer service is also 10/10!
We're so glad to hear that your customers are enjoying the rewards that your Smile program provides. This is what it's all about! Also thanks so much for the 10/10 rating! Our team is so ecstatic to see this from a happy merchant 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
Really good app and the best loyalty program for Shopify by far. Super intuitive and support is extremely knowledgable. Zero hesitation in recommending this app for any store owner!
Thanks for the kind words and recommendation about our app and our stellar support team! It means so very much 🙏 Yours in Loyalty, ✨ The Smile Support Team ✨
Excellent Customer Service. Was evaluating multiple Loyalty & Rewards apps, and Smile.io put a smile on our face and won us over. Great App and Team
Thanks for leaving us a review and thanks for choosing to be a Smile merchant! We're so very glad to have you as a merchant and that we can put a Smile on your face 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
Customer service, especially Nicole, is a huge help and very responsive. Thank you!
Thanks for taking the time to leave us a stellar review and the kind words about Nicole! She's a rockstar and we're so glad she was able to help you so much 🫶 Yours in Loyalty, ✨ The Smile Support Team ✨
I didn't want to upgrade my plan but needed to change a feature so Joana offered me a free month on the upgraded plan to help with my needs. Great customer service!
Hey there! Thanks so much for taking the time to leave us a review. We were so very happy to hear that Joana was able to get you set up with a trial month of a plan that fit your needs 🙂 We'll be if you need anything while playing around with the new features! Yours in Loyalty, ✨ The Smile Support Team ✨
Lynn who was very attentive with my reboot of Smile.io not working with my Shopify was the best more attentive help. She responded practically in real-time. I would like to deal with her again in the future. She was that helpful and responsive. Thanks, Ray
We appreciate you taking the time to leave us a review and that you found Lynn to be so helpful! She is an absolute rockstar and I know she will be so happy to read this 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
lynn was such a pleasure to work with. super responsive and quick to help fix our issue. 5 stars!!
Thanks so much for your kind words about Lynn and for taking the time to leave a review! We're so glad to hear that she was able to resolve your issue quickly 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
Very helpful customer service and app seems to be working well!
Thanks so much for leaving a review! It means a lot to us. We are here to help if you need anything else :)
Love this app. For a long time, we went without a reward program because, in our search for a rewards partner, all the options were either too expensive or too complicated. Smile is neither, not only is it easy to set up the the user interface is so intuitive that it makes using the app a breeze. The cost is definitely in line with what we would expect to pay for such a great app. Oh and support, phenomenal. I didn't need them for setup and configuration because things just worked. I only had to reach out to them for a workflow question to which they replied super fast. Highly recommend this app.
We appreciate your kind words! Thank you for leaving a review. We are so glad you found Smile easy to set up and that our support was so helpful. don't hesitate to reach back out if there is anything else we can do for you!
Good service, happy with the free plan so far
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Joana - Smile Team ✨
Thank you for taking the time to leave your review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Great customer service. Quick and efficient. Very easy to use app and really engages our customers to get their points.
Thank you for taking the time to leave your review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Smile is a lovely and nice app with lots of nice features and points which are all really good. Tip top lovely help from Jade, she's the best! =D
Thank you for taking the time to leave your review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
I received a very quick and friendly reply. Got the answer to my question and the conversation was smooth and simple!
Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨
We've been successfully using smile for a while and since we started focusing on rewarding our customers not only have sales increased but also the upsell
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad to hear about how Smile has benefitted your business 😊 Please let us know if there is anything else we can do to support you! Cheers, Smile Team✨
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