Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,268
Reviews
Chart
#37
Shopify

All reviews

5 / 5 Share
Nov. 8, 2023

I received a very quick and friendly reply. Got the answer to my question and the conversation was smooth and simple!

Store Using app Total reviews Average rating
SubK Shop Over 3 years 4 5.0
Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨

5 / 5 Share
Nov. 8, 2023

We've been successfully using smile for a while and since we started focusing on rewarding our customers not only have sales increased but also the upsell

Store Using app Total reviews Average rating
Mitchell Brands Almost 2 years 9 5.0
Developer Reply

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad to hear about how Smile has benefitted your business 😊 Please let us know if there is anything else we can do to support you! Cheers, Smile Team✨

5 / 5 Share
Nov. 8, 2023

Lisa was very helpful with digging into the issue I had and finding viable solutions for it. I am very grateful for her assistance!

Store Using app Total reviews Average rating
Eight Ounce Coffee Over 5 years 10 3.7
Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Nov. 14, 2023

Exceptional customer service!

Store Using app Total reviews Average rating
Spun 4 months 7 4.9
Developer Reply

Thank you for taking the time to leave your review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
Nov. 6, 2023

Fantastic app, great support and easy to use

Store Using app Total reviews Average rating
Matakana Superfoods 2 months 3 4.7
Developer Reply

It's so fantastic to hear that you think we're fantastic! Thanks for the kind words all around 😊 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Nov. 6, 2023

Programme works very nicely, easy to use and administer. Support has been quite good which helps when you have a quick question.

Store Using app Total reviews Average rating
Ateljee 6 months 1 5.0
Developer Reply

Thanks for the review! It's so wonderful to hear that you've found Smile easy to use and our support to be helpful 🙂 We'll be here if you need anything else! ✨ The Smile Support Team ✨

5 / 5 Share
Nov. 5, 2023

Great support!

Store Using app Total reviews Average rating
Japanese Tools Australia About 1 year 6 5.0
Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨

5 / 5 Share
Nov. 4, 2023

I'm thoroughly impressed with Smile's customer service. Their team went out of their way to accommodate our budget and needs. As a startup, this level of support is invaluable, and it's clear Smile genuinely cares about their customers' success. Highly recommended for their flexibility and outstanding service!

Store Using app Total reviews Average rating
War Brick Headquarter 2 days 1 5.0
Developer Reply

Thank you so much for the kind words and for taking the time to leave this review 🤩 We really appreciate it 💖 And we are delighted that you had a great experience with the team 😊 Please let us know if there is anything else we can do to support you! Don't hesitate to reach out if you have any questions. We're always here if you need us! - Smile Team ✨

5 / 5 Share
Nov. 15, 2023

Effective when utilized effectively, excellent support.

Store Using app Total reviews Average rating
Winnipeg Outfitters Over 5 years 5 4.6
Developer Reply

Thank you so much for your kind words we really appreciate it. We've reached out via email to see how we can improve our service Best regards The Smile Team

5 / 5 Share
Nov. 2, 2023

I love the customer support from Smile! It's the second time I've encountered an issue and Lisa helped me once again :)

Store Using app Total reviews Average rating
Power House 3 months 9 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for your kind words 💛 It's always a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Nov. 2, 2023

We have used this app from the beginning. It is very good. The customer service support is excellent. Jade helped me in particular and got several things solved with great patience. I do wish we could customize fonts in the emails and messaging so that it would look completely branded. I hear they are working on that.

Store Using app Total reviews Average rating
Judith Bright Over 5 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review and share your feedback with us! We are always looking for ways to improve and we value your input 🙌 We'll be here if there is ever anything else we can help you with 😊 - Smile Team✨

5 / 5 Share
May 23, 2025

Smile.io has truly transformed our customer experience! The rewards program has seamlessly integrated into our platform, providing our customers with an exceptional incentive to engage with our brand. Not only does it effortlessly boost customer loyalty, but the support from the Smile.io team has been outstanding. We wholeheartedly recommend this program to any business looking to enhance customer satisfaction. 100% satisfaction guarantee.

Store Using app Total reviews Average rating
Brush Salon Almost 6 years 4 5.0
Developer Reply

Thanks so much for taking the time to write this review and for all your kind words 🤩 We're so glad to hear that your customers are loving Smile 🚀🌈 Don't hesitate to let us know if there is ever anything else we can help you with 💖 - Smile Team ✨

5 / 5 Share
Nov. 2, 2023

We have had the pleasure of being partnered with Smile for more than five years now and we can confidently say that they provide exceptional service to their customers. Their rewards program is easy-to-use with a beautiful interface that is constantly innovating, making it a top choice for anyone looking to implement a loyalty program. The team at Smile is always looking for ways to improve their offerings and provide the best possible experience for their clients. We highly recommend Smile to anyone who is looking for a reliable and user-friendly solution for their rewards program needs.

Store Using app Total reviews Average rating
Glitter Planet About 5 years 4 5.0
Developer Reply

Thank you so much for the kind words and for taking the time to leave this review 🤩 We really appreciate it 💖 And we are delighted that you find Smile so reliable and user-friendly 😊 Please let us know if there is anything else we can do to support you! Don't hesitate to reach out if you have any questions. We're always here if you need us! - Smile Team ✨

5 / 5 Share
Nov. 1, 2023

GREAT, thank you!

Store Using app Total reviews Average rating
Kimono Dragon NYC 1 day 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨

5 / 5 Share
Nov. 1, 2023

Jade was incredibly helpful in getting me on the right track when I had some questions. The guidance and support made a world of difference. I'm grateful for Jade's assistance and expertise. Thank youuuuuuu

Store Using app Total reviews Average rating
Blush & Bliss 4 months 4 5.0
Developer Reply

Thanks so much for taking the time to leave this review! We are so glad that you had a great experience with Jade! Please don't hesitate to let us know if there is anything else we can help you with 😊 ✨ The Smile Team

5 / 5 Share
Nov. 1, 2023

Really easy to use, and support is always really helpful. Just had a BFCM Prep call with Mackenzie Crary, and she was absolutely amazing - some fantastic ideas, well done!

Store Using app Total reviews Average rating
Doll Face House of MakeUp Almost 3 years 11 5.0
Developer Reply

Thanks so much for taking the time to leave this review! We agree that Mackenzie is exceptional 🤩🤩🤩 Don't hesitate to reach out if you have any questions. We're always here if you need us! Smile Team ✨

5 / 5 Share
Nov. 1, 2023

I have been loving Smile and found customers have become more incentivized to purchase for reward points. I recently had a call with Mackenzie from the Smile team to go over some BFCM strategies, and it made me love Smile even more! Great program, great people. Highly recommend!

Store Using app Total reviews Average rating
Get Into The Limelight 6 months 7 5.0
Developer Reply

Thanks for leaving a review! We agree that Mack is indeed excellent 💛💛💛 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
April 13, 2026

Excellent client service from Shellby

Store Using app Total reviews Average rating
Kabrita México Almost 5 years 4 5.0
Developer Reply

Thanks so much for taking the time to leave this review! We appreciate it so much and we are so glad that you had a great experience with Jade 🤩 Please don't hesitate to let us know if there is anything else we can help you with 😊 ✨ The Smile Team

5 / 5 Share
Nov. 1, 2023

Helped with my questions super fast and easy! :)

Store Using app Total reviews Average rating
The Love Mich® Collection About 7 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
Nov. 1, 2023

Store Using app Total reviews Average rating
jez.co.il 2 months 2 5.0
Developer Reply

Thanks for leaving a review! Please don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

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