Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,136
chart
#36
All reviews
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Oct. 27, 2023
Quick customer service response time. Very helpful and easy app to use...customization is easy. glad I signed up.
Thank you for your review! We are really happy you found the app easy to customize! We will be happy to assist if you have any other questions & we look forward to seeing where your loyalty program takes your business! -Hannah & The Smile Team :)
Aug. 2, 2023
I have looked at several loyalty programs and have settled on Smile. The free tier provides good features to start out, and the customer service is very responsive.
Thanks so much for taking the time to write this review 💛💖 We appreciate it so, so much & look forward to seeing your business grow 🤩 Let us know if there is anything else we can help you with 😊 Smile Team✨
Aug. 2, 2023
Great value for the entry level system that we use here at Owens Organic Coffee. The system has enabled us to better serve our most loyal customers and to encourage new customers to return (we have a very high returning customer rate). Easy to set up, easy to use, integrates seamlessly with Shopify and Recharge (subscriptions) and the chat support has been top notch (very quick responses too).
Thank you so much for taking the time to leave this lovely review!! 🤩 We're so stoked to hear that you're loving Smile and that it's helping you build loyalty with your customers 💪 Please don't hesitate to let us know if there is anything else we can assist with 😊 ✨ The Smile Team
Aug. 1, 2023
Loving the app! And the support is amazing! I thought I would have to upgrade my subscription to gain some functionality I need, but I reached out to chat support (who responding in less than 1 minute) who pointed me to just what I needed without having to upgrade!
We're so glad to hear you're loving Smile 🤩 Thank you so much for taking the time to leave this review — we appreciate it so, so much! 💛 - Lisa & the Smile Team✨
Aug. 1, 2023
LISA IS AWESOME! THANK Youuuuu! Love the app and they respond quickly, they're professional! Have a good day
YOU'RE AWESOME, TOO!! 🤩 It was great chatting with you and I am so glad to hear you're loving Smile 💛 Thanks so much for taking the time to leave this lovely review! We really appreciate it 😊 Lisa - Smile Team ✨
Aug. 1, 2023
Lisa was super helpful and attentive when finding information about our loyalty and rewards program settings.
It was an absolute pleasure chatting with you! Thank you so so much for taking the time to leave this review and for your kind words 💖💛 Lisa - Smile Team ✨
Aug. 1, 2023
This app has been easy to use. It's all working in the background with no assistance from us and my customers are getting rewarded! I have only had one issue ( and it was not the app's fault) and they sent me instructions to fix it quickly. I am very happy and highly recommend Smile Loyalty and Rewards.
Thank you so much for your review 🤩 We really appreciate your kind words! Please don't hesitate to reach out if there is anything else we can help you with 😁 ✨ The Smile Team
Aug. 1, 2023
I have only just installed it and about to launch. The set up was easy but I had one issue I wanted to check. I used the chat service and Nicole answered and sorted my query out within 5 minutes. Great service. It's good to know that customer service is quick when you have new apps to master. Thank you so much Nicole
Thanks so much for taking the time to leave this review! We are so glad that you found Smile easy to set up and have had a great experience with our support team! Please don't hesitate to let us know if there is anything else we can help you with 😊 ✨ The Smile Team
July 31, 2023
Easy to install and understand. I have tried other apps, but I preferred this one since it is easier to use, and they have a free plan for whose who are starting the business.
Thank you so much for taking the time to leave this lovely review!! We appreciate it so much & we look forward to continuing to impress 🤩 Smile Team✨
July 28, 2023
Extremely helpful and positive interaction. Lisa provided answers to all of my questions in a manner that was both clear and concise while being extremely fun and positive. Highly recommended!
Thank you so much for taking the time to leave this review & for all your kind words! 🤩 It was a pleasure chatting with you 💛 Lisa - Smile Team ✨
July 27, 2023
Just launched Smile for our Shopify store. After reading the reviews, quite keen on exploring the app. We had a few questions before we got started on the plan & it was very patiently handled by Jade. He took the time to carefully evaluate & incorporate all of our questions.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
July 25, 2023
Smile has been a great app for our loyalty program. It's full of features, but not confusing to use like other apps available. Really appreciate how Smile have prioritised the UX for both the end users and also us as a merchant. The new 'Points at Checkout' feature is great! Their customer support is also very responsive and helpful!
Thank you for taking the time to leave such a kind review ❤️ We are so happy to hear that you are enjoying Smile and all the features! Please feel free to reach out if you need anymore assistance - The Smile Team
July 25, 2023
Customer service is great! Super nice, offer ideas and quick response, thank you Jade! The app is easy to use, has lots of features and we're excited to launch our rewards program using Smile! :) Thanks Smile team - from Japandi Supply House, Chicago :)
Thank you for taking the time to leave your kind review ❤️ We are super happy to hear that you are enjoying Smile and can't want for you to launch the loyalty program! Please feel free to reach out if you need anymore assistance - Jade & The Smile Team
July 25, 2023
Jade was very helpful :) Smile is an easy and useful tool for our customers that allows them to incentivised for their purchases.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
July 24, 2023
Amazing customer service from Jade! The app is pretty user friendly and mostly easy to integrate with select POS systems. The customer service has always been prompt and helpful!
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
July 22, 2023
Great app very very easy to install and use. Great customer support (thanx to David). I'm using Smile on 3 websites.
Thank you so much for your review we really appreciate your kind words. Please reach out if there is anything else we can help you with. Cheers The Smile team
July 21, 2023
Patient thank you so much lisa1111111111111111111111111111111111111111111111111111111111111111111111111111111111
Thanks for taking the time to write this review ☺️ It was a pleasure helping you! Lisa - Smile Team✨
July 21, 2023
Lisa was fast and helpful! Even helped with simple math...can't stand math! It's difficult to find kind people to help with your online business, but Lisa was really great. Would love to defer to her for her excellent service from here on out, but I know that would be asking a lot.
Thank you so much for taking the time to leave this review & for all your kind words 🤩 It was a pleasure chatting with you and I'm so glad I was able to bust out my sweet math skills for you 😂 Please don't hesitate to reach out if we can help with anything else! Lisa - Smile Team✨
July 20, 2023
Very easy to set up! I decided on the smallest upgrade so we can use our logo. I had a couple of questions about setting up the customer emails. Nicole was fantastic in getting back to me quickly, only to learn that the program pretty well does all the filling in for you. Great customer service with a smile! (pun intended). We're excited about this Loyalty Program. Thank you!
Thank you so much for your review we really appreciate your kind words We agree Nicole is Fantastic!!! Please reach out if there is anything else we can help you with. Cheers The Smile team
July 20, 2023
Very straight forward instructions. So easy to set up and launch. I had to ask for assistance and the support was great.
Thanks so much for leaving a review! We are glad you've had such any easy time setting up and launching your program. Don't hesitate to reach out if we can help you with anything else :)