Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program

Rating

4.9

Feedback

4,268

Reviews

Chart

#37

Shopify

All reviews

Rating breakdown

5 91% (3,886 ratings) 4 6% (241 ratings) 3 1% (53 ratings) 2 1% (23 ratings) 1 2% (65 ratings)

Reviews with text

90% (3,862)

Review RSS feed

5 / 5 Share

Oct. 26, 2023

Lisa was amazing! Helped me instantly resolve my issue.

Store Using app Total reviews Average rating

Consignment Cat About 1 year 5 5.0

Developer Reply

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Oct. 26, 2023

Service client exceptionnel. Adorable, serviable, compétent, franchement je ne peux pas demander plus. Application au top et vraiment toute l'équipe est génial, un grand BRAVO !!!

Store Using app Total reviews Average rating

Les Copains Gourmands 4 months 6 4.3

Developer Reply

Thanks for leaving a review! Please don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Oct. 26, 2023

Store Using app Total reviews Average rating

xTool France Store 17 days 2 5.0

Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨

5 / 5 Share

March 24, 2024

I am immensely grateful for the exceptional service provided by the Smile.io team. Their assistance in handling my requests for downloading and sending information from the points transactions on a weekly basis was truly remarkable. The promptness of Eza, Joana, Maggie, Lynn, Andreandana, and others in sending the points and ensuring the accuracy and completeness of the information was highly commendable.

Store Using app Total reviews Average rating

Rider Shop TH Almost 2 years 1 5.0

Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨

5 / 5 Share

April 19, 2025

Great app, easy to use for customers to redeem rewards and responsive customer service from team member Andreandana

Store Using app Total reviews Average rating

Beauty Affairs About 2 years 12 4.8

Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share

Oct. 25, 2023

David was so helpful and gave great recommendations to make my website and rewards program even better!

Store Using app Total reviews Average rating

Moonlight Nuts 11 months 2 5.0

Developer Reply

Thank you so much for your kind review we are delighted David could help you! 💛 Best regards The Smile Team

5 / 5 Share

Oct. 25, 2023

Estamos comenzando a usar esta excelente aplicacion y esperamos ir avanzando en mejorar los planes de pago para tener mas opciones de programa de lealtad y recompensas...el servico de atencion al cliente es excelente

Store Using app Total reviews Average rating

Dilmah Chile 3 months 1 5.0

Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share

Oct. 25, 2023

Store Using app Total reviews Average rating

Nature's Little Secret LLC Over 3 years 3 5.0

Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨

5 / 5 Share

Oct. 31, 2023

The support personnel were helpful and problem free. Thank you!!

Store Using app Total reviews Average rating

Fortero online store 6 days 1 5.0

Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨

5 / 5 Share

Oct. 24, 2023

Tech support is very helpful

Store Using app Total reviews Average rating

Wowparts About 3 hours 1 5.0

Developer Reply

Thanks for leaving a review! Please don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Oct. 24, 2023

I'm still learning about all it has to offer. David was helpful in getting me going in the right direction, when I had some questions.

Store Using app Total reviews Average rating

The Dancer In You Almost 4 years 1 5.0

Developer Reply

Thanks for leaving a review! We agree that David always goes the extra mile 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Oct. 24, 2023

customer service is incredible so helpful and patient for IT eejits like me x

Store Using app Total reviews Average rating

Olive and Joyce 9 months 3 5.0

Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share

Oct. 24, 2023

Store Using app Total reviews Average rating

Neurogan Over 1 year 4 5.0

Developer Reply

Thank you for your review we really appreciate it.

5 / 5 Share

Oct. 24, 2023

I set the entire thing up in 3 hours, and I really do think it's going to add value to my website. The small test group I used was excited by it and I had fun setting it up.

Store Using app Total reviews Average rating

The Mould Story About 1 month 1 5.0

Developer Reply

Thank you for your kind words. We are delighted you found Smile easy to set up and your customers are excited about your program Cheers The Smile Team

5 / 5 Share

Oct. 23, 2023

Excellent customer service and easy implementation! We're just getting started, but the set up has been easy to do and it looks great on our site! Looking forward to launching!

Store Using app Total reviews Average rating

Intentionally Blank 2 months 8 5.0

Developer Reply

Thank you so much for your kind review. We really appreciate it! 💖 Smile Team ✨

5 / 5 Share

Oct. 23, 2023

Had a great experience with Jade! They answered all my questions, were super helpful and I appreciate how they went above and beyond to help me out.

Store Using app Total reviews Average rating

All Y'all Skincare Over 1 year 2 5.0

Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share

June 2, 2026

Lisa delivered exceptional customer service in order to make Smile work for our company! i love it

Store Using app Total reviews Average rating

Dean's Beans Organic Coffee Company About 6 years 2 5.0

Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Oct. 23, 2023

Great so far. The live support has helped a lot.

Store Using app Total reviews Average rating

Scrubbies 8 months 1 5.0

Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share

Oct. 23, 2023

Great explanation from Hannah!

Store Using app Total reviews Average rating

VPA GADGET SDN BHD Over 2 years 2 4.5

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 We think Hannah is awesome too! Let us know if you need anymore help :)

5 / 5 Share

Oct. 21, 2023

After transitioning our store to Shopify, we needed to replace our rewards program. From the very beginning, I knew we chose the right company. David answered all our questions and helped simplify the process. More importantly, our customer retention is at an all time high. Thank you David!

Store Using app Total reviews Average rating

PS Helium About 2 months 2 5.0

Developer Reply

Thanks for leaving a review! We agree that David is indeed excellent 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

Previous Page 103 of 195 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.