Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,174
chart
#88
All reviews
Sept. 14, 2023
Very helpful customer service. Jade made all the difference and answered all of my questions and helped me find solutions to my issues. Great Job
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Sept. 14, 2023
I'm new but everything has been great so far. I did my research for about a week before i signed up. Compared to the competition Smile was the better choice. The customer service is great. Fast and helpful.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Sept. 13, 2023
Great rewards program to be apart of & an even better support team! Nicole has helped us understand so much about the app in such a short amount of time! Thank you Nicole & Smile team!
Thanks so much for taking the time to leave a review! We are happy to help you and are so glad you are enjoying Smile so far. Don't hesitate to reach back out if there is anything else we can help you with :) -Nicole
Sept. 13, 2023
Nicole is amazing!!! So easy to work with and super knowledgable!
We appreciate you taking the time to leave a review, and are happy to help you anytime. Don't hesitate to reach back out if there is anything else we can help you with! -Nicole :)
Feb. 18, 2026
Super simple to use, the free plan is so robust! we have a great reorder rate thanks to smile and the rewards program we have used.
Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨
Sept. 13, 2023
Great app, simple to setup and excellent customer service, strongly recommend.
We appreciate you taking the time to leave a review! Thanks so much :) We are so glad that you are enjoying Smile! Let us know if there is anything else we can do for you.
Sept. 12, 2023
The app is great, as of now using the free plan. Whenever I have questions I go to the support. Jade was really helpful and quick to answer my questions.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Sept. 11, 2023
Mackenzie Crary is amazing, she was able to resolve our issue in a few minutes. Thank you so much for your support.
We think Mackenzie is amazing as well! Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨
Sept. 11, 2023
An App to recommend! Go for it! (And also big thanks to Lisa for the amazing Help! (Hero of the Day))
Thank you so much for taking the time to leave a review 🤩 It was a pleasure assisting you! Lisa - Smile Team ✨
Sept. 5, 2023
Great customer service/help
Thanks so much for taking the time to leave this review — we really appreciate it! 😊 Smile Team ✨
Sept. 11, 2024
We asked about a feature over a year ago. Lisa reached out to advise this feature was added to the Smile platform before it was even announced. Great customer service!
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Ezra — we think he's pretty great, too! 😊 Please do not hesitate to reach out again if you have more questions. Cheers! Smile Team✨
Sept. 3, 2023
Andrea was very lovely to work with. She showed me everything I needed promptly and allowed me to get my work done
Thank you so much for your kind review, we really appreciate it! We'd be happy to assist if you have any questions and can't wait to see your business grow! - Smile team.
Sept. 1, 2023
Great way for customer to redeem loyalty points
Thank you so much for your kind review. We really appreciate it! 💖
Aug. 31, 2023
I SUPER recommend Smile's Rewards app! They have THE BEST support staff and the program has totally incentivized my customers to come shop again. LOVE IT!!!
Thanks so much for taking the time to write this review 💛💖 We appreciate it so, so much & look forward to seeing your business grow 🚀🌈 Let us know if there is ever anything else we can help you with 😊 Smile Team✨
Aug. 31, 2023
I love Smile.io. Several customers have already redeemed points. The interface is user friendly and pleasing to the eye. And their customer service is friendly and knowledgeable.
Thank you so much for this review 💛 We are so glad to hear that your loyalty program is off to such a great start 🚀🌈 Can't wait to see where it goes! We'll be here if there is ever anything else we can help you with 😊 Smile Team✨
Jan. 29, 2025
Thank you for your quick assistance!
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with David — we think he's pretty great, too! 😊 Please do not hesitate to reach out again if you have more questions. Cheers! Smile Team✨
Aug. 30, 2023
Extremely happy with the smile program. Tons of features and controls to customize the program to fit our brand. It is very easy to figure out how to setup everything the way we want it. Support is always a chat away and very quick to respond.
Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you! The Smile Team ✨
Feb. 3, 2025
So far every time we contact customer service for questions, the agents have been super helpful. Jade was the most recent agent who helped, she was able to look into a customers account and help us give them their points back. The help is always prompt, and easy to understand. Adding that each time we have reached out to customer service they have been extremely helpful in answering all of our questions. And it has been quick to get in touch with someone which is very helpful. Recently Shelby has been helping us out a bunch.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
July 14, 2024
Very responsive and helpful
Thank you so much for your kind words we really appreciate it. We've reached out via email to see how we can improve our service Best regards The Smile Team
Aug. 29, 2023
They have great support, easy to use. Very helpful. Had a question, answered right away, and once you get it set up you're golden.
Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure chatting with you! Lisa - Smile Team ✨