Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,136
chart
#25
All reviews
Review RSS Feed
July 6, 2023
We love Smile. We've been with this app for almost 3 years and love the platform. It's easy to use not just for customers but for us as well on the back end. The customer service is amazing. They are friendly, quick, and really helpful while getting the information across in an easy way.
Thank you so much for your kind words we really appreciate your loyalty. Please feel free to reach out if there is anything we can help with. Cheers David
July 5, 2023
Smile is very comprehensive and very easy to use. Moreover, the technicians responded very quickly and solved my problem in a short time. smile really helped me a lot!
Thanks so much for taking the time to leave a review. We are so glad that you find Smile very easy to use, and enjoyed your experience with our support team! Let us know if there is anything else we can help you with 😊
July 4, 2023
Fast, friendly and even made me laugh all while getting A+ support. Thanks a lot Team Smile for quick service.
Thank you so much for taking the time to leave this lovely review 💛💖 We appreciate it so much & we look forward to continuing to impress 🤩 It was a pleasure chatting with you today — I had a good giggle as well 😂 Lisa - Smile Team✨
Dec. 6, 2023
Fast & informative service as always.
Thanks so much for taking the time to leave a review. We are so glad that you find Smile user friendly, and enjoy our support! Let us know if there is anything else we can help you with :)
July 4, 2023
It's the easiest way to add a fidelity program to your store and pretty user friendly when it comes to configuration and set up.
We appreciate you taking the time to leave a review. We are glad that you were able to easily set up and configure Smile. Thanks for sharing your feedback. Don't hesitate to reach out if there is anything we can do for you!
June 30, 2023
David was very helpful. Quick and concise, gave me the answers I needed and in a timely manner. He even went out of his way to give me information and data I requested so I could decide on the right plan.
We really appreciate you taking the time to leave us a review I'm glad we were able to help you. Best regards The Smile team
June 30, 2023
Love the app, and so do our customers! Also kudos to their team for being so great to work with. Im always worried working with apps that I won't get customized support, but these guys are responsive and fast! I'm looking at you David! Thanks for the help!
Thank you so much for your review we really appreciate your kind words. Please reach out if there is anything else we can help you with Cheers The Smile Team
June 30, 2023
It was very helpful with prompt responses. Solved my issue in less time than I originally planned. Joana was a great help.
I'm so glad we were able to help you and will pass on your kind words to Joana. Best regards The Smile Team
Feb. 20, 2024
Lynn was quick to respond and help me fix an issue. Thanks Lynn!
Thank you so much for your kind review we really appreciate it. Please let us know if there is anything else we can do to help. Cheers The Smile team
June 29, 2023
Hannah went above and beyond to help me with questions i had concerning upgrading and integrations. Her suggestions and help will allow us to enhance our UX across our website, mobile and mobile app. Thanks Hanna
Thank you so much for your kind words! We really appreciate it and look forward to watching your loyalty program thrive with the new features! - Hannah & The Smile Team :)
June 28, 2023
I like this idea and easy yo use that application as a software developer, of course I will suggest everyone I know.
Thank you so much for taking the time to leave this lovely review!! We appreciate it so much & we look forward to continuing to impress 🤩 Smile Team✨
June 28, 2023
Smil.io is on time chat for everywhere , also very Good support.
Thank you so much for taking the time to leave this review! It was a pleasure assisting you yesterday 😊 💛 Lisa
Oct. 28, 2025
Update 10.28.25: Once again I have received amazing support through Smile. They were able to find a solution to my problem very fast and everything is now working smoothly. Very impressed! Good support, was easily able to answer my question.
Thank you so much for taking the time to leave this lovely review!! We appreciate it so much & we look forward to continuing to impress 🤩 Smile Team✨
June 28, 2023
So far we are really loving this app and its user-friendly interface. Plus it's a huge bonus to have amazing customer support. The staff was super quick and efficient in answering some of our questions when we were first starting to get set up. :)
Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team
June 28, 2023
Je n'ai pas encore eu le temps de bien utiliser l'app mais je peux d'ores et déjà dire que le service client est plutôt opérationnel et ça on apprécie beaucoup !
Merci pour votre avis! nous sommes si heureux que vous ayez trouvé le service client favorable! - Hannah and the Smile Team :)
Nov. 10, 2025
Excellente application pour mettre en place un système de fidélité (à la fois en ligne et en boutique physique, via Shopify POS) et excellent support. Merci Complément en juin 2025 : Excellent support de Cole ! Une features très utile m’a été offerte pour le récompenser de la fidélité. Juste génial ! Complément en novembre 2025 : Encore un excellent support par Erin. On va rester clients fidèles de ce programme de fidélité encore longtemps :)
Merci pour vos aimables paroles, nous apprécions vraiment que vous preniez le temps de nous laisser un avis. S'il vous plaît laissez-nous savoir s'il y a autre chose que nous pouvons aider. David et l'équipe Smile
Nov. 6, 2024
Smile has been a great tool for building stronger connections with our customers. Thanks to Lynn for her helpful guidance and support! We look forward to continuing to work together to grow brand loyalty.
Thank so much for taking the time to leave a review and for trusting us with your loyalty program for the last 5 years. We are so glad that you are enjoying our platform and we look forward to helping your business continue to grow for many years to come :)
Jan. 29, 2024
Smile Loyalty Rewards has wonderful customer service and we love partnering with them. We are very pleased with the app and support we receive. Thank you!
We were happy to help! Thanks so much for taking the time to leave a review. Don't hesitate to reach back out if there is anything else we can help you with!
June 21, 2023
I am excited to offer my loyal customers something nice! Setting up the app was easy and Angie from the support team answered all of my questions and concerns! Thank you so much for a seamless experience!
Thanks for taking the time to share! I'm so glad to hear you've had a good experience so far! - Angie and The Smile Team
June 20, 2023
We are still on the FREE version and not only is the app itself quality, but the support is fantastic! We are looking forward to joining as paid members as we grow, but even FREE this is great! Strongly recommend this app! A+
Thank you for taking the time to leave your kind review. I am so happy to hear that you are loving Smile ❤️ - Jade & The Smile Team