Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,618
Reviews
Chart
#52
Shopify

All reviews

5 / 5 Share
Dec. 26, 2023

5 stars

Store Using app Total reviews Average rating
99 Fresh Over 2 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We appreciate it so much 🤩 - Smile Team💛

5 / 5 Share
Dec. 23, 2023

Leah was great! she was so helpful and patient with my questions. I really appreciate her.

Store Using app Total reviews Average rating
Howell's Mercantile 5 months 2 5.0
Developer Reply

Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛 We are so delighted to hear that you had great experience with our support team 🤩 Don't hesitate to reach out if you have any questions. We're always here if you need us! - Smile Team ✨

5 / 5 Share
Dec. 22, 2023

Store Using app Total reviews Average rating
Laurel Burch Studios About 4 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Dec. 22, 2023

We've used this app for a few years, and the customer support has always been great. I especially appreciate Ezra's help in figuring out the app integration with Shopify. He went above and beyond to help us resolve our issues.

Store Using app Total reviews Average rating
Bad Sheep Yarn 2 months 5 5.0
Developer Reply

Thanks so much for taking the time to leave a review with such kind words about Ezra and the rest of our support team! We agree, they rock 😎 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Dec. 22, 2023

We have just started, but the customer service has been fantastic. Andy and Joaana have been a huge help to set up the program for us!

Store Using app Total reviews Average rating
See Love 8 days 2 5.0
Developer Reply

Thank you so much for leaving a review! We agree that Andy & Joana are indeed fantastic 🤩 Don't hesitate to reach out if you have any questions. We're always here if you need us! Smile Team ✨

5 / 5 Share
Dec. 22, 2023

Just signed up today. We had tons of questions and Lynn was very patient and supportive to respond in a very detailed manner to each one. We are up and running and excited to offer rewards to our customer! Thanks Lynn!

Store Using app Total reviews Average rating
Thanks 2 Blanks About 2 hours 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We're so glad to hear that you had such a great experience with Lynn 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨

5 / 5 Share
Dec. 22, 2023

excellent customer service and support!

Store Using app Total reviews Average rating
Blushery Almost 2 years 2 5.0
Developer Reply

Thank you for your kind words, we really appreciate it! We pride ourselves on our customer service and are delighted you got a great response 🤩 Cheers, Smile Team ✨

5 / 5 Share
Dec. 21, 2023

We've been using Smile since 2017 and just wanted to drop a review to say they're great. Having a rewards program that's easy to use and manage is amazing. Lots of good features and helpful customer support.

Store Using app Total reviews Average rating
Frostbeard Studio Almost 8 years 10 5.0
Developer Reply

Thanks so much for taking the time to write this review!! We appreciate it so, so much & look forward to seeing your business continue to grow 🤩🚀🌈 It's wonderful to hear that you find Smile easy to use and our Support Team to be helpful 😊 Don't hesitate to reach out if there is anything we can help you with! 💖 - Smile Team ✨

5 / 5 Share
Dec. 20, 2023

Store Using app Total reviews Average rating
WrldRevamp About 23 hours 1 5.0
Developer Reply

Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Smile Team ✨

5 / 5 Share
Dec. 20, 2023

Store Using app Total reviews Average rating
Lithe Lashes Over 4 years 3 5.0
Developer Reply

Thank you so much for this 5-star rating! We really appreciate it 🥰 - The Smile Team ✨

5 / 5 Share
Dec. 19, 2023

Thank you for helping me with my issues.

Store Using app Total reviews Average rating
Cubelelo® About 4 years 4 4.8
Developer Reply

Thanks so much for taking the time to leave a review- we really appreciate it :) Let us know if there is anything we can help you with!

5 / 5 Share
Sept. 8, 2025

Great App with great functions. Customer support is also topnotch.

Store Using app Total reviews Average rating
Nikkia Joy Cosmetics AU About 3 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 It was a pleasure to assist you. Lynn - Smile Team ✨

5 / 5 Share
Dec. 18, 2023

Customer Service was quick to assist and resolve my issue.

Store Using app Total reviews Average rating
Off The Grid Surplus 9 months 5 4.2
Developer Reply

Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛 We are so delighted to hear that you had great experience with our support team 🤩 Don't hesitate to reach out if you have any questions. We're always here if you need us! - Smile Team ✨

5 / 5 Share
Dec. 18, 2023

Store Using app Total reviews Average rating
The Uptown Boutique Over 3 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Dec. 18, 2023

good

Store Using app Total reviews Average rating
Puddle Fish & Co Clothing About 2 hours 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨

5 / 5 Share
Nov. 19, 2025

Thank you for all your help understanding discounts! We're ready for BFCM now!

Store Using app Total reviews Average rating
The Sassy Olive Over 6 years 16 5.0
Developer Reply

Thanks so much for taking the time to leave a review! So glad to hear that our support team was able to provide you with such great customer service. They absolutely rock 😎 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Dec. 15, 2023

Reached out to support for an issue and received quick and friendly service!

Store Using app Total reviews Average rating
Sweetapolita™ About 8 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
Dec. 15, 2023

First, customer service has been fantastic. They're very responsive on chat and have helped us navigate setup and adjustments. It's been working with no issues and the tool is easy to use. They also helped us with a price break as a nonprofit!

Store Using app Total reviews Average rating
Appleton Habitat ReStore 5 months 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨

5 / 5 Share
Dec. 15, 2023

My experience with Customer Support member Lynn was amazing. She had complete knowledge, was able to zero down my concern and provided me an accurate resolution for the same. Thanks Lynn for your support.

Store Using app Total reviews Average rating
Vhouse Florist 8 days 4 5.0
Developer Reply

Ah, so glad to hear that Lynn was able to help you and that you found her to be on point! This is what we love to see 💖 We'll be here if you need anything else at all 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Dec. 14, 2023

We've been using smile for about 6 months and have recently decided to go for the growth plan. The team at smile have been really helpful and provided prompt assistance along the way.

Store Using app Total reviews Average rating
Jo Downs Handmade Glass Over 5 years 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

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