Smile: Loyalty Program Rewards

Aug. 29, 2023

David and the rest of the Smile team have been awesome in getting us started - thank you for all your help! Looking forward to continuing our journey with you! :)

Aug. 28, 2023

Thank you for making this great app, it save me a lot of time and effort. I will recommend it to anyone who are looking for customer loyalty program.

Aug. 24, 2023

Easy to use for us being the retailer and for our customers too. Great help desk for if you ever need it.

Aug. 24, 2023

visually appealing and easy to navigate back end, and Lisa is a great rep who followed up after I stopped responding so we could touch base the following day.

Aug. 23, 2023

Jade was so kind to work with and helped me get my customer's points fixed. Quick, easy, and knowledgeable!

Aug. 23, 2023

I've been using Smile for a while now and really loved how easy it was to implement. I needed to speak to support today about an issue I was having that I thought was on their end. The error I was getting was not directly related to the app, but support was wonderful in helping me troubleshoot. They were also very quick to respond.

Jan. 30, 2024

I've been super happy with this app. It has all the features you'd expect, and the support is outstanding. They are always quick to respond to my chat inquiries, and have always been 100% helpful in resolving my questions. I highly recommend!

Aug. 18, 2023

Amazing customer service and support! Jade was awesome in giving suggestion and replying to my query very quick and professional. Thanks a million!!! :)

Aug. 17, 2023

Simple to set up and very good customer service! I had several questions about what my customers would see and the customer service rep really helped me out and answered all my questions!

Aug. 17, 2023

good support. still figuring things out. but good help. hopefully they expand to other more social media platforms like Tiktok etc. thanks

Aug. 17, 2023

Jade was extremely helpful with a quick response time! My questions could have been answered probably if I did my own digging but I appreciated her help so much. It makes using the Smile App much easier. Thanks Jade!!

Aug. 16, 2023

Smile.io is a game-changer! This app seamlessly integrates with Shopify and has transformed our customer loyalty strategy. The customization options are fantastic, and the support team is top-notch. Highly recommend for any business looking to boost customer engagement and loyalty.

Aug. 19, 2023

I've only just started using Smile but so far I am LOVING IT. It was so easy to set up and the customer support has been PHENOMENAL. Joana on the support team has been especially helpful. I highly recommend Smile.

Aug. 16, 2023

So far the integration with my website has been smooth, although I am still in the testing stages and haven't gone live but I like what I have seen already, the only draw back will be the point system and cos of this I don't think I might be able to launch with it, the issue is, it is only the point(s) earned that is variable but the currency isn't variable so for example you can only edit ($1 = 1 point, 2 points, 10 points or 50 points etc) but what I really want to set up is ($10 = 1 point) that doesn't seem possible from what I have seen. Update: I was able to sort this out via redemption (10 points will redeem $1), thanks a lot Nicole for reaching out.

Aug. 14, 2023

This app helps us make a closer connection with our customers. After new updates, the Growth plan is the most valuable to choose. Their customer services have quick responses and professional skills, especially Lisa.

Aug. 14, 2023

Lisa provided fast, clear, and meaningful answers to questions, and also used awesome GIFs! Thank you!!

Aug. 13, 2023

This App works so well in my store and processes customer conversion. I really appreciate what it has done for my store, the user experience is very smooth. And the support team also did a great job. Whenever I have a need, they help me as much as possible, and the service attitude and efficiency are great. In general, 5 stars for this App and the people behind it.

Aug. 12, 2023

Fantastic experience! David from smile was very helpful activating additional integrations and support looks to be very responsive. Almost plug and play, mainly use it for reviews on product pages and also refer a friend with klaviyo

Aug. 10, 2023

Incredibly helpful in getting our second business set up with the system and also saved us money on our existing business by shifting us to a more suitable plan. Couldn't have gotten any better customer service from Hannah. Thanks Guys.

Aug. 9, 2023

Who doesn't LOVE a discount?! My customers are always grateful to get their $5 off coupon, and I like the incentives Smile offers for them to earn their rewards. The customer service is GREAT, too. The response time is fast, and their instructions are clear. They really do offer their service with a Smile. Working with the program is easy, and I recommend this app!