Smile: Loyalty Program Rewards

June 20, 2023

Rarely met a support so professional, welcoming and helping. A thousand thanks to Joana who showed exemplar professionalism and knowledge of the tools. She helped me resolve my issues, constantly asking about the problem resolution even when I did not answer. Great support. Put Joana head of Technical Support !

June 20, 2023

I can’t believe all of the free features you get with this program! Like I feel like I’m robbing them. My customers love it and I love how prompt their support is. In a world where everyone has and needs a reward program im glad to have found this easy to use one

June 20, 2023

High quality set up. Fast and helpful support. Good resources available and smooth onboarding process.

Sept. 20, 2023

The app itself is intuitive, user-friendly, and has played a pivotal role in enhancing our customer loyalty and engagement strategies. A special mention to Mackenzie, our main point of contact. She has been instrumental in ensuring that our integration went smoothly and our experience has been top-notch. Her knowledge, patience, and dedication have made all the difference. It's evident that she genuinely cares about our success, and her insights have been invaluable to our team.

June 16, 2023

Excellent, and the support is excellent. Everyone should have a review app if you have a shopify store, and I highly recommend this one!

June 15, 2023

Super easy to use and very user-friendly. Was able to import customer data from previous app and setup notification emails within a day of use. Would recommend to all businesses.

June 15, 2023

The customer service is excellent! Nicole and Andrea were super helpful in guiding me through the set up. They patiently answered all my questions!

June 15, 2023

Nice app, quick results, easy to navigate, works, helpful team! Even the no-costs option is enough to start with.

June 15, 2023

I have a problem with transferring plan from Global to Local stores, the service is so smooth and I just need to follow the instruction, she so patient eventhough it's a long and confusing process. Thank you to Hannah the one who assist me :)

June 14, 2023

Intuitive dashboard, easy integration with our Shopify store and fabulous support from the Smile team!

June 14, 2023

Amazing customer support and easy to use admin. Lisa was a big help in guiding me through how to roll-out Referrals prior to Rewards. Panel options are there to do this gracefully!

June 12, 2023

I downloaded Smile some time ago and have found it a very user friendly tool. It also has really helpful customer service.

June 9, 2023

Its user friendly and our customers seem to love it. The support is also really great. Jade helped me today and it was a quick lesson for me, easy to do :)

June 8, 2023

I am still very new to the app, but the service I have received from the entire Smile team (specifically Lisa, David, and Nicole) has been beyond great. They have been very responsive and linked me to very informative docs and resources to help me build a strategy and configure my program. Loyalty program coming soon!

Oct. 8, 2024

www.promoviniles.com - Panama We love Smile. We start using the Free Plan, them the Starter Plan and now the Growth. Now we have the VIP Program included. I love that they have adapted to a more accessible pricing structure. My customer love receive points and I love to have loyal customer. This type of program sets me apart from my competitors.

Dec. 16, 2024

Lisa was awesome! Got back to me so quick with exactly the information I was looking for.

June 7, 2023

This app has been working well for us. Today we discovered an unintended consequence of dealers that already purchase from us online with a discount code being able to accumulate and redeem points. I reached out for guidance on this and was met with an almost instantaneous solution. Great support!

June 7, 2023

Easy setup and very helpful staff. Always quick and accurate responses to any questions that come up.

June 6, 2023

Great and fast support. Helpful with the customization and other technical requests. The only thing that I would like to see is more types of translation options.

April 25, 2024

Smile has been a great asset in offering something a little extra for our customers. And the customer service is great! I had a question recently about combing Smile codes with other Shopify discounts, and Brandon helped me out immediately!