Smile: Loyalty Program Rewards
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We've been using smile for about 6 months and have recently decided to go for the growth plan. The team at smile have been really helpful and provided prompt assistance along the way.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Elle a été très à l'écoute et a su me renseigner correctement !
Merci pour ces mots gentils! Je suis ravie d'apprendre que Joanna a pu vous aider 🙂 Votre fidélité, ✨L'équipe d'assistance Smile ✨
We have had Smile for a few weeks now and are loving it! I've been wanting to get a rewards program for awhile but I was so nervous because I wasn't sure I could get it set-up on my own. I'm not super tech-savvy BUT I'm here to say, if I can do it - you can do it! Special shout-out to Brandon for helping me get set-up and explaining the features to me. He went above and beyond to help me out and I'm so grateful! He even followed up with me to make sure I was good after I left that chat. That meant so much! Thank you, Brandon, for your amazing customer service! And thanks, Smile for a great app — you're helping our small business grow and we're forever grateful.
Ahhh thanks for the stellar review! We're so glad to hear that you are finding Smile easy-to-use and it was a pleasure assisting you recently. We're more than happy to help any time questions come up. Please do not hesitate to reach out 🙂 Yours in Loyalty, Brandon
Wonderful customer service when things don't go so well or there are temporary interruptions.
Thanks for taking the time to leave us a review! We're so glad to hear that we were able to provide good customer service while we quickly worked to resolve your issues 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨
Great service form Lisa...Thank you!
Thanks for taking the time to leave us a review! So glad to hear you were able to experience the great service that Lisa provides our merchants 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
It is the best rewards program for your customers! Also, Lisa is a huge help for any questions about the app! Thank you, Lisa! You Rock!!!!
Thanks so much for taking the time to leave such kind words about both our app and Lisa! We agree, Lisa rocks 😎 Yours in Loyalty, ✨ The Smile Support Team ✨
Lynn was very helpful
Thanks for leaving a review! We agree that Lynn is indeed very helpful 💖 Don't hesitate to reach back out if there is anything else we can do for you! Cheers, - Smile Team ✨
Fast and knowledgeable.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Cheers, - Smile Team ✨
Incredible customer service and support. Had an integration issue and Brandon sorted it out in no time!
Thank you for your kind words — we really appreciate it 🥰 We pride ourselves on our customer service and are delighted you got a great response! Cheers, - Smile Team ✨
Great app and customer service is fast and accurate!
Thank you so much for your review! We are so glad that our customer service was quick to respond to your questions - enjoy using the app :)
Smile is a great rewards app and their customer support is top notch. Shelby is always there to help us with questions when they arise!
Hello, Thank you so much for your feedback. I am delighted you like our app and customer service. I have reached out directly to discuss your pricing concerns and hope we can come to a solution you will be delighted with. Best regards David
Overall Smile has been a great company/app to install and work with, I trialled a few different apps before happily settling on Smile. We've had over 2000 orders influenced by the rewards in the short time we've had the program. Customer service has been amazing, working with Hannah on a few small things and she has been a gem to talk with, she really is 1 in a billion to talk to! So helpful!
Thank you so much for your review - it's awesome to see how Smile is having an impact on your business! We are also so glad Hannah was able to provide you with some great service! We look forward to seeing your loyalty program grow :)
Great customer support! Thanks, Lisa!
Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you! Lisa - Smile Team✨
SAV super rapide rapide ! Chouette appli, configuration facile ! Je recommande vivement, cest une technique marketing qui marche déjà en boutique.
Merci d'avoir pris le temps de nous laisser un avis ! Nous apprécions les gentils mots 🙏 Votre fidélité, ✨L'équipe d'assistance Smile ✨
Thanks so much for taking the time to leave us a review. We appreciate it so very much 🙏 Yours in Loyalty, ✨ The Smile Support Team ✨
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Smile Team ✨
Lisa was extremely helpful. She answered right away. She addressed my issue quickly and sent me directions to help our customers use smile rewards. Thank you!
Thanks for leaving a review! We agree that Lisa is indeed helpful 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
The customer service is very nice and helpful.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
We have been using SMILE since its early free days. It stung a bit when they started charging but with a bit of communication we were able to come to a fair agreement and now very happy to continue using the app.
Thanks so much for taking the time to leave us a review! We appreciate it so very much and are happy to hear we were able to find some common ground on pricing. Thanks again for being our merchant since the early days. Cheers to more days ahead 🥂 Yours in Loyalty, ✨ The Smile Support Team ✨
CS的協助很合力! 很快了解到問題並幫忙解決. 而且SMILE APP 一連上, 只需做簡單的設置已經看起來很專業. CS's assistance is very cooperative! He quickly understood the problem and helped solve it. Moreover, once the SMILE APP was connected, only needed to make simple settings and it already looked very professional.
Thanks so much for leaving a review! So glad to hear that our support team was efficient in solving your problem and that you found our app's UI to look professional out of the box 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨
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