Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,618
Reviews
Chart
#52
Shopify

All reviews

5 / 5 Share
Dec. 6, 2023

I would recommend this app to those who want to start using the Loyalty Program. The customer service is very attentive and helpful.

Store Using app Total reviews Average rating
More Is More 4 months 1 5.0
Developer Reply

Thanks for the review and the stellar recommendation about our app and our service! We really do appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Dec. 6, 2023

Store Using app Total reviews Average rating
BVV About 5 years 5 5.0
Developer Reply

Thanks so much for taking the time to leave a review- we really appreciate it :) Let us know if there is anything we can help you with!

5 / 5 Share
Dec. 6, 2023

très bonne expérience, problème résolu rapidement

Store Using app Total reviews Average rating
Loïcia About 2 years 5 5.0
Developer Reply

Merci beaucoup d'avoir laissé un avis. Nous sommes heureux que vous viviez une bonne expérience avec Smile. Faites-nous savoir si nous pouvons faire quelque chose pour vous !

5 / 5 Share
Dec. 8, 2023

service is quick and commendable. They hear you when you have a constructive feedback to share and they do act upon your suggestions in favor of your business. Looking forward for a great partnership with smile for better customer experience and in driving more sales.

Store Using app Total reviews Average rating
Swarav Handicraft USA 7 days 3 5.0
Developer Reply

Thanks for taking the time to leave a review. We appreciate your feedback and have reached out to you personally via email so that we can understand your viewpoint.

5 / 5 Share
July 2, 2024

JADE IS THE BESTcustomer service is fantastic - We are absolutely loving this app in every single way!!

Store Using app Total reviews Average rating
Everyday Chic Boutique 12 months 4 5.0
Developer Reply

Thank you so much for your kind words! We appreciate you taking the time to leave a review and are so glad you and your customers are loving Smile! Don't hesitate to reach out if there is anything we can help you with :)

5 / 5 Share
Dec. 6, 2023

David was excellent. Walked me through the process step by step. Very professional and knowledgable.

Store Using app Total reviews Average rating
Golden H2O Jewelry 2 days 1 5.0
Developer Reply

Thank you so much for your review it is really kind. We agree that David is awesome. Please reach out if we can help with anything else Cheers The Smile team

5 / 5 Share
Dec. 6, 2023

Brandon was quick to reply and solved my problem 100 percent. He is outstanding with regard to customer service.

Store Using app Total reviews Average rating
The Avenue Stained Glass Over 7 years 1 5.0
Developer Reply

Thank you for your kind words we really appreciate it. We pride ourselves on our customer service and are delighted you got a great response. Cheers The Smile Team

5 / 5 Share
Dec. 6, 2023

very helpful CS Team, really appreciate!

Store Using app Total reviews Average rating
AUMNIEHK Over 5 years 1 5.0
Developer Reply

Thank you very much for your review we really value your feedback. Best regards David

5 / 5 Share
Feb. 7, 2025

As a long-standing customer of Smile, I can confidently say that their support is top-notch. Any time we've had a question or needed assistance, their team has been incredibly responsive and helpful. The features of the app are excellent, making it easy to set up and manage our loyalty programme seamlessly. It integrates perfectly with our store and has been a great tool for increasing customer engagement and retention. Highly recommend Smile to any business looking for a reliable and effective rewards solution!

Store Using app Total reviews Average rating
SkinShop Over 3 years 11 5.0
Developer Reply

Thank you so much for your review, we really appreciate your kind words. Cheers David

5 / 5 Share
Dec. 5, 2023

Smile Rewards is loved by our customers. We set the amount of points they earn for various things : Birthday Points, redeemable for larger discounts, following us on Social Media, anything we want to inspire our customers to do in order to earn more points. Smile is super easy to use and gives points to customer purchases accurately. I chatted today with Smile and the rep was friendly, fast, and accurate. It was so refreshing to get my questions answered without having to ask the same question multiple times while the rep went through their standard script. This time and EVERY time I have chatted with Smile, the reps have read the question posted, and respond with an answer or a question for more clarity. Smile's customer service is AAA grade.

Store Using app Total reviews Average rating
Cosmic Connections About 3 years 1 5.0
Developer Reply

Thank you for the kind words and for taking the time to leave this review 🥰 It means so much and everyone here at Smile really appreciates it 💛 We are so delighted to hear that your customers are loving Smile and that you have had great experiences with our support team 🤩 Don't hesitate to reach out if you have any questions. We're always here if you need us! - Smile Team ✨

5 / 5 Share
Dec. 5, 2023

Lisa such an angel for helping me with my current program!

Store Using app Total reviews Average rating
INDO LOVE KREATION About 2 years 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Dec. 5, 2023

Smile.io is a game-changer for loyalty programs, effortlessly rewarding customers with points. Its seamless integration and intuitive interface make managing rewards a breeze. The standout, however, is the exceptional support, notably Brandon's. With prompt responses and a deep understanding of the app, Brandon elevates the user experience, earning Smile.io a solid 5-star rating.

Store Using app Total reviews Average rating
VXA 10 months 1 5.0
Developer Reply

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Dec. 4, 2023

The customer service was on point. Lisa was very helpful and quick at answering all my questions and helped me resolve an issue I had promptly. Thank you Lisa for all your help

Store Using app Total reviews Average rating
M. A. G. Unique About 2 years 3 5.0
Developer Reply

Ah, so glad to hear that Lisa was able to help you and that you found her to be on point! This is what we love to see 💖 We'll be here if you need anything else at all 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Dec. 4, 2023

Brandon in their support department was lightning-quick and very helpful.

Store Using app Total reviews Average rating
sageberri.com About 2 months 5 5.0
Developer Reply

So glad to hear that Brandon was able to help you in lightning-quick fashion! Thanks so much for taking the time to leave a review about him 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Dec. 4, 2023

Store Using app Total reviews Average rating
PETLIBRO About 1 month 8 4.5
Developer Reply

Thanks so much for rating us 5/5 stars! We genuinely appreciate you taking the time to do this 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Nov. 9, 2024

The support is outstanding. I had questions about the referral feature which were addressed promptly and clearly. It was my second engagement with Smile support, and both were equally impressive. Nice job(s)!

Store Using app Total reviews Average rating
Gaelle Organic About 4 years 6 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
Dec. 1, 2023

Store Using app Total reviews Average rating
Nae Nae's Naturals Almost 3 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Smile Team ✨

5 / 5 Share
Nov. 30, 2023

David has been absolute amazing, delivering a personal service to a question I had and taking time out to send a video on how to use a feature. Super quick and polite. Signed up straight away!

Store Using app Total reviews Average rating
WazzaVerse 1 day 5 5.0
Developer Reply

Thank you for the kind review we really appreciate it. Please reach out if there is anything else we can help with. Cheers The Smile team

5 / 5 Share
Nov. 30, 2023

Store Using app Total reviews Average rating
Poppy Handcrafted Popcorn Over 2 years 1 5.0
Developer Reply

Thank you for the review we really appreciate it. Cheers The Smile Team

5 / 5 Share
Nov. 30, 2023

Lynn's response was very quick and easy to communicate, which quickly and perfectly solved my problem

Store Using app Total reviews Average rating
Developer Reply

We are delighted Lynn was able to solve your problem. Please reach out if we can help with anything else. Cheers The Smile Team

Previous Page 105 of 197 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.