Smile: Loyalty Program Rewards

June 30, 2023

Love the app, and so do our customers! Also kudos to their team for being so great to work with. Im always worried working with apps that I won't get customized support, but these guys are responsive and fast! I'm looking at you David! Thanks for the help!

June 30, 2023

It was very helpful with prompt responses. Solved my issue in less time than I originally planned. Joana was a great help.

Feb. 20, 2024

Lynn was quick to respond and help me fix an issue. Thanks Lynn!

June 29, 2023

Hannah went above and beyond to help me with questions i had concerning upgrading and integrations. Her suggestions and help will allow us to enhance our UX across our website, mobile and mobile app. Thanks Hanna

June 28, 2023

I like this idea and easy yo use that application as a software developer, of course I will suggest everyone I know.

June 28, 2023

Smil.io is on time chat for everywhere , also very Good support.

Oct. 28, 2025

Update 10.28.25: Once again I have received amazing support through Smile. They were able to find a solution to my problem very fast and everything is now working smoothly. Very impressed! Good support, was easily able to answer my question.

June 28, 2023

So far we are really loving this app and its user-friendly interface. Plus it's a huge bonus to have amazing customer support. The staff was super quick and efficient in answering some of our questions when we were first starting to get set up. :)

June 28, 2023

Je n'ai pas encore eu le temps de bien utiliser l'app mais je peux d'ores et déjà dire que le service client est plutôt opérationnel et ça on apprécie beaucoup !

Nov. 10, 2025

Excellente application pour mettre en place un système de fidélité (à la fois en ligne et en boutique physique, via Shopify POS) et excellent support. Merci Complément en juin 2025 : Excellent support de Cole ! Une features très utile m’a été offerte pour le récompenser de la fidélité. Juste génial ! Complément en novembre 2025 : Encore un excellent support par Erin. On va rester clients fidèles de ce programme de fidélité encore longtemps :)

Nov. 6, 2024

Smile has been a great tool for building stronger connections with our customers. Thanks to Lynn for her helpful guidance and support! We look forward to continuing to work together to grow brand loyalty.

Jan. 29, 2024

Smile Loyalty Rewards has wonderful customer service and we love partnering with them. We are very pleased with the app and support we receive. Thank you!

June 21, 2023

I am excited to offer my loyal customers something nice! Setting up the app was easy and Angie from the support team answered all of my questions and concerns! Thank you so much for a seamless experience!

June 20, 2023

We are still on the FREE version and not only is the app itself quality, but the support is fantastic! We are looking forward to joining as paid members as we grow, but even FREE this is great! Strongly recommend this app! A+

June 20, 2023

Rarely met a support so professional, welcoming and helping. A thousand thanks to Joana who showed exemplar professionalism and knowledge of the tools. She helped me resolve my issues, constantly asking about the problem resolution even when I did not answer. Great support. Put Joana head of Technical Support !

June 20, 2023

I can’t believe all of the free features you get with this program! Like I feel like I’m robbing them. My customers love it and I love how prompt their support is. In a world where everyone has and needs a reward program im glad to have found this easy to use one

June 20, 2023

High quality set up. Fast and helpful support. Good resources available and smooth onboarding process.

Sept. 20, 2023

The app itself is intuitive, user-friendly, and has played a pivotal role in enhancing our customer loyalty and engagement strategies. A special mention to Mackenzie, our main point of contact. She has been instrumental in ensuring that our integration went smoothly and our experience has been top-notch. Her knowledge, patience, and dedication have made all the difference. It's evident that she genuinely cares about our success, and her insights have been invaluable to our team.

June 16, 2023

Excellent, and the support is excellent. Everyone should have a review app if you have a shopify store, and I highly recommend this one!

June 15, 2023

Super easy to use and very user-friendly. Was able to import customer data from previous app and setup notification emails within a day of use. Would recommend to all businesses.