Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,268
Reviews
Chart
#37
Shopify

All reviews

5 / 5 Share
Sept. 18, 2023

Hannah was very helpful with a resolution!

Store Using app Total reviews Average rating
barndoorboutiquetn Almost 5 years 3 5.0
Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🀩 We think Hannah is great, too! Smile Team ✨

5 / 5 Share
Sept. 16, 2023

Customer service is always quick to respond and give a very clear answer. Very very helpful!

Store Using app Total reviews Average rating
Sara Patino Jewelry About 1 month 2 5.0
Developer Reply

Thanks so much for leaving a review! Let us know if there is anything else we can do for you! The Smile Team :)

5 / 5 Share
Sept. 15, 2023

The customer service is outstanding, I talked to a woman named Hannah and she fixed all my problems and questions and walked me through everything.

Store Using app Total reviews Average rating
Clean-eez Almost 4 years 5 5.0
Developer Reply

Thanks so much for leaving a review! Don't hesitate to inform us if there is any question and we'd be happy to help! The Smile Team :)

5 / 5 Share
Sept. 15, 2023

We have used Smile for the last few years and have found it an intuitive rewards platform - some of the features are a little basic in comparison to other rewards platforms however overall is great value for money. I had a meeting with Hannah on optimising our program and was happy with her attentiveness and suggestions. Thank you Hannah.

Store Using app Total reviews Average rating
ESTHER & CO. Over 6 years 4 5.0
Developer Reply

Thanks so much for leaving a review! Don't hesitate to inform us if there is any question and we'd be happy to help! The Smile Team :)

5 / 5 Share
July 18, 2024

Very happy with Smile! Hannah was super helpful in upgrading our account and we are looking forward to using the new features on our store Beserk and seeing how it can grow our business. Thankyou! x

Store Using app Total reviews Average rating
Beserk Over 7 years 18 5.0
Developer Reply

Thank you so much for your kind review we really appreciate it. I've reached out via email to provide more info on the invoice feature we appreciate the feedback and will do what we can to action them. Best regards Smile team

5 / 5 Share
Sept. 14, 2023

Very helpful customer service. Jade made all the difference and answered all of my questions and helped me find solutions to my issues. Great Job

Store Using app Total reviews Average rating
Colortrak About 4 years 3 5.0
Developer Reply

Thank you for taking the time to leave your kind review ❀️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
Sept. 14, 2023

I'm new but everything has been great so far. I did my research for about a week before i signed up. Compared to the competition Smile was the better choice. The customer service is great. Fast and helpful.

Store Using app Total reviews Average rating
Developer Reply

Thank you for taking the time to leave your kind review ❀️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
Sept. 13, 2023

Great rewards program to be apart of & an even better support team! Nicole has helped us understand so much about the app in such a short amount of time! Thank you Nicole & Smile team!

Store Using app Total reviews Average rating
Miss Match Group Inc. Over 2 years 4 4.3
Developer Reply

Thanks so much for taking the time to leave a review! We are happy to help you and are so glad you are enjoying Smile so far. Don't hesitate to reach back out if there is anything else we can help you with :) -Nicole

5 / 5 Share
Sept. 13, 2023

Nicole is amazing!!! So easy to work with and super knowledgable!

Store Using app Total reviews Average rating
Harper Greer Over 1 year 6 5.0
Developer Reply

We appreciate you taking the time to leave a review, and are happy to help you anytime. Don't hesitate to reach back out if there is anything else we can help you with! -Nicole :)

5 / 5 Share
Feb. 18, 2026

Super simple to use, the free plan is so robust! we have a great reorder rate thanks to smile and the rewards program we have used.

Store Using app Total reviews Average rating
A Jar of Pickles Almost 6 years 8 4.8
Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🀩 Smile Team ✨

5 / 5 Share
Sept. 13, 2023

Great app, simple to setup and excellent customer service, strongly recommend.

Store Using app Total reviews Average rating
Wellbots 3 months 7 5.0
Developer Reply

We appreciate you taking the time to leave a review! Thanks so much :) We are so glad that you are enjoying Smile! Let us know if there is anything else we can do for you.

5 / 5 Share
Sept. 12, 2023

The app is great, as of now using the free plan. Whenever I have questions I go to the support. Jade was really helpful and quick to answer my questions.

Store Using app Total reviews Average rating
Bechester About 2 months 8 5.0
Developer Reply

Thank you for taking the time to leave your kind review ❀️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
Sept. 11, 2023

Mackenzie Crary is amazing, she was able to resolve our issue in a few minutes. Thank you so much for your support.

Store Using app Total reviews Average rating
COSMEDIX B2B 5 months 1 5.0
Developer Reply

We think Mackenzie is amazing as well! Thanks so much for taking the time to write this review! We really appreciate it 🀩 Smile Team ✨

5 / 5 Share
Sept. 11, 2023

An App to recommend! Go for it! (And also big thanks to Lisa for the amazing Help! (Hero of the Day))

Store Using app Total reviews Average rating
Peppi Gel Over 5 years 2 5.0
Developer Reply

Thank you so much for taking the time to leave a review 🀩 It was a pleasure assisting you! Lisa - Smile Team ✨

5 / 5 Share
Sept. 5, 2023

Great customer service/help

Store Using app Total reviews Average rating
Gilroy Farmers Supply 2 days 1 5.0
Developer Reply

Thanks so much for taking the time to leave this review β€” we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
Sept. 11, 2024

We asked about a feature over a year ago. Lisa reached out to advise this feature was added to the Smile platform before it was even announced. Great customer service!

Store Using app Total reviews Average rating
Cocoon Apothecary About 4 years 7 5.0
Developer Reply

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it πŸ’– And we are so glad that you've had a good support experience with Ezra β€” we think he's pretty great, too! 😊 Please do not hesitate to reach out again if you have more questions. Cheers! Smile Team✨

5 / 5 Share
Sept. 3, 2023

Andrea was very lovely to work with. She showed me everything I needed promptly and allowed me to get my work done

Store Using app Total reviews Average rating
Gentleman's Seoul About 3 hours 13 5.0
Developer Reply

Thank you so much for your kind review, we really appreciate it! We'd be happy to assist if you have any questions and can't wait to see your business grow! - Smile team.

5 / 5 Share
Sept. 1, 2023

Great way for customer to redeem loyalty points

Store Using app Total reviews Average rating
SkincareEssentials Almost 3 years 7 5.0
Developer Reply

Thank you so much for your kind review. We really appreciate it! πŸ’–

5 / 5 Share
Aug. 31, 2023

I SUPER recommend Smile's Rewards app! They have THE BEST support staff and the program has totally incentivized my customers to come shop again. LOVE IT!!!

Store Using app Total reviews Average rating
Funky Birdie Amber 14 days 2 5.0
Developer Reply

Thanks so much for taking the time to write this review πŸ’›πŸ’– We appreciate it so, so much & look forward to seeing your business grow πŸš€πŸŒˆ Let us know if there is ever anything else we can help you with 😊 Smile Team✨

5 / 5 Share
Aug. 31, 2023

I love Smile.io. Several customers have already redeemed points. The interface is user friendly and pleasing to the eye. And their customer service is friendly and knowledgeable.

Store Using app Total reviews Average rating
Dermaly Shop Over 3 years 2 5.0
Developer Reply

Thank you so much for this review πŸ’› We are so glad to hear that your loyalty program is off to such a great start πŸš€πŸŒˆ Can't wait to see where it goes! We'll be here if there is ever anything else we can help you with 😊 Smile Team✨

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