Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,351
chart
#40
All reviews
Rating Breakdown
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Aug. 22, 2024
I had to wait a while for an agent but once Brandon was available, I had all my questions answered quickly.
Nov. 19, 2017
So far so good, setup was relatively simple. Can't wait to see the results!
Nov. 10, 2017
Great app and works well. Support is responsive. My only gripe is the new price structure, which was recently communicated to me and is very expensive. If I have to move up to the next plan it will cost too much per month and I will have to find an alternate solution.
Nov. 8, 2017
Very good customer support. We haven't implemented all the functionality yet but so far the app is very good and customers are signing up for the rewards. We will update our review in a few weeks once we have all the functionality set up.
April 22, 2019
The app is definitely working and taking off, it does take marketing on your end and an accumulation of time to pay off - for reference we have a very steady sales rate and a great return customer rate. I still think $59 a month is expensive even though yes, this does result in sales and people being able to earn and collect points is awesome.
Sept. 25, 2017
Could have more ways of earning Points, and the instagram one doesn't work at all for me (it won't recognize my username) but it's a genius app and I love the concept!
Sept. 22, 2017
so far so good, but there should be more selections when it comes to the packages. I only need the reward at check out extra, but i would have to pay $200??? aside from that it seems to be a nice app!
Sept. 21, 2017
Very easy to use with lovely in-app UI. I would recommend fixing the UX however, as some pop-ups seem to not work, like when I am trying to delete a reward, it just goes gray and I can't click on any option. Other than that, lovely app.
Sept. 17, 2017
Very professional software, but it is a little high the pricing in my opinion
Sept. 15, 2017
4/5 - great app, usability, and look. 59.99/month is not affordable though!
Sept. 14, 2017
Integration can be a little difficult, but I LOVE that this is a free service for my shop. THANK YOU!
Sept. 13, 2017
I've used it on 2 of my Shopify stores for almost 1 year now, so far so good
Sept. 5, 2017
Love to have been able to place where I like on my site and selected pages. Other than that it seems to be doing just great.
Aug. 29, 2017
I could only give 5 stars on the easiness of the app because everything was super simple to set up. Everything is up and running so I'm waiting to see how it'll do!
Aug. 21, 2017
Just installed. Not sure about the product since I haven't used it. this is annoying.
Aug. 18, 2017
Better than the other app I tested out and got charged almost $150 for losing money.
July 27, 2017
just wanted to express what a great employee you have..Abby took time to even create a quick video to let me see what she was talking about. She is very knowledged with the ap and a great person to chat with. Shes a keeper