Smile: Loyalty Program Rewards
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Very useful and quick assistance from Erin
Thank you so much for taking the time to leave this review 💖
Really great technical help. No complaints — absolutely awesome support in every way possible. Highly recommend!!
Thank you for the feedback here! We're always eager to improve and have reached out so our teams can learn more from you. Look forward to connecting! Smile Team
The customer service at Smile is unbelievable. They are there to help and assist. They helped me get our loyalty program up and running, offering suggestions on how to get customers back for the second purchase and on their way to becoming a loyal customer.
Thank you for sharing here with our team! We're always committed to learning where and how we can craft a 5 star experience for everyone we deal with. We've reached directly and hope to hear from you!
Lisa was a huge help. Been a customer for 4 years. Highly recommend this app for rewards!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
All of the chat support are great but in particular Lisa and Erin were able to quickly answer my questions. Our program hasn't been live long enough to judge the efficacy yet but so far so good!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa & Erin - Smile Team✨
Thank you so much for the 5 stars! We truly appreciate your support. — Smile.io Team ✨
Great Service and quick answer
Thank you so much for your review — we really appreciate it 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Amazing customer service, always ready to help. Thank you so much!
Thank you so much for your kind words! We're so glad to hear that our support team has been helpful with your questions. We truly appreciate you taking the time to share your experience! 😊 — Smile.io Team ✨
AMAZING customer service!!! Lisa was so helpful, guided me through all my questions & was able to address every concern.
Thanks so much for the review with kind words, we're always happy to help! - Smile Team 🌟
Thank you so much for the 5 stars! We truly appreciate your support. — Smile.io Team ✨
Thank you so much for the 5 stars! We truly appreciate your support. — Smile.io Team ✨
customer support was very helpful!
Thank you so much for your kind words! We're so glad to hear that our customer support team was helpful. We truly appreciate you taking the time to share your feedback! 😊 — Smile.io Team ✨
This loyalty program is pretty user friendly. If you need any assistance, the support team is very diligent! Constantly working on implementing more features.
Hi there, we are so sorry to hear that your experience wasn't up to our usual standards. I've reached out directly and would love to work together to make sure your experience is as positive as it can be! Alex
Thank you so much for the 5 stars! We truly appreciate your support. — Smile.io Team ✨
The customer service is excellent! They clarified all my questions, and the referral program is working very well. Erin, Lisa, Shelby and Andrea are very professional, thank you very much!
Thank you so much for taking the time to leave this review 💖 It's been a pleasure assisting you! Lisa - Smile Team✨
Great service! The app works great and when we did have an issue the Smile team was extremely helpful in working with us to get a solution.
Thank you so much for your kind words! We're so glad to hear the app has been working well for you and that our team could support you in finding a solution when needed. We truly appreciate you taking the time to share your experience! 😊 — Smile.io Team ✨
The support behind this program is quite good. I had implemented the app at its most basic level and settings without truly understanding how to best leverage it. I reached out to the team and they gave me excellent "best practices" to consider. Using that as a baseline, I was able to construct what I believe to be a very robust and "rewarding" program for my customers. The app is quite powerful and has important integrations with Klaviyo and Loox reviews (which was important for me). I highly recommend Smile!
Thank you so much for this thoughtful review! We’re thrilled to hear that our team could share helpful best practices and support you in building a more robust and rewarding program for your customers. We truly appreciate your recommendation and your trust in Smile! 😊 — Smile.io Team ✨
ótimo atendimento da Joana.
Muito obrigada pelo seu feedback! Ficamos muito felizes em saber que a Joana prestou um ótimo atendimento. Vamos compartilhar suas palavras com ela — isso certamente vai alegrar o dia dela! 😊 — Smile.io Team ✨
Great app - support team is also really helpful with any questions that I have about the app
Thank you so much for your kind words! We're so glad to hear you're enjoying the app and that our support team has been helpful with your questions. We truly appreciate you taking the time to share your experience! 😊 — Smile.io Team ✨
Thank you so much for the 5 stars! We truly appreciate your support. — Smile.io Team ✨
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