Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,616
Reviews
Chart
#52
Shopify

All reviews

5 / 5 Share
Oct. 24, 2023

Tech support is very helpful

Store Using app Total reviews Average rating
Wowparts About 3 hours 1 5.0
Developer Reply

Thanks for leaving a review! Please don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
Oct. 24, 2023

I'm still learning about all it has to offer. David was helpful in getting me going in the right direction, when I had some questions.

Store Using app Total reviews Average rating
The Dancer In You Almost 4 years 1 5.0
Developer Reply

Thanks for leaving a review! We agree that David always goes the extra mile πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
Oct. 24, 2023

customer service is incredible so helpful and patient for IT eejits like me x

Store Using app Total reviews Average rating
Olive and Joyce 9 months 3 5.0
Developer Reply

Thank you for taking the time to leave your kind review ❀️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
Oct. 24, 2023

I set the entire thing up in 3 hours, and I really do think it's going to add value to my website. The small test group I used was excited by it and I had fun setting it up.

Store Using app Total reviews Average rating
The Mould Story About 1 month 1 5.0
Developer Reply

Thank you for your kind words. We are delighted you found Smile easy to set up and your customers are excited about your program Cheers The Smile Team

5 / 5 Share
Oct. 23, 2023

Excellent customer service and easy implementation! We're just getting started, but the set up has been easy to do and it looks great on our site! Looking forward to launching!

Store Using app Total reviews Average rating
Intentionally Blank 2 months 9 5.0
Developer Reply

Thank you so much for your kind review. We really appreciate it! πŸ’– Smile Team ✨

5 / 5 Share
Oct. 23, 2023

Had a great experience with Jade! They answered all my questions, were super helpful and I appreciate how they went above and beyond to help me out.

Store Using app Total reviews Average rating
All Y'all Skincare Over 1 year 2 5.0
Developer Reply

Thank you for taking the time to leave your kind review ❀️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
June 2, 2026

Lisa delivered exceptional customer service in order to make Smile work for our company! i love it

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for taking the time to leave this review πŸ’– It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Oct. 23, 2023

Great so far. The live support has helped a lot.

Store Using app Total reviews Average rating
Scrubbies 8 months 2 5.0
Developer Reply

Thank you for taking the time to leave your kind review ❀️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
Oct. 23, 2023

Great explanation from Hannah!

Store Using app Total reviews Average rating
VPA GADGET SDN BHD Over 2 years 2 4.5
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– We think Hannah is awesome too! Let us know if you need anymore help :)

5 / 5 Share
Oct. 21, 2023

After transitioning our store to Shopify, we needed to replace our rewards program. From the very beginning, I knew we chose the right company. David answered all our questions and helped simplify the process. More importantly, our customer retention is at an all time high. Thank you David!

Store Using app Total reviews Average rating
PS Helium About 2 months 2 5.0
Developer Reply

Thanks for leaving a review! We agree that David is indeed excellent πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
Jan. 30, 2025

The reps are very helpful, especially Shelby!!!!! =D

Store Using app Total reviews Average rating
Blissy Over 4 years 2 5.0
Developer Reply

Thanks for leaving a review! We agree that Jade is indeed excellent πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
Oct. 20, 2023

I have been using Smile: Loyalty & Rewards App for my Shopify store for a few months now and I have been very satisfied. My customers love earning points, and they love redeeming those points even more! Smile was easy to set up and when I needed help, the customer support team was quick to reply and super helpful. Currently, I am using the free app, but I will probably upgrade soon to take advantage of some additional features, such as integrations and customizable email messages.

Store Using app Total reviews Average rating
Costa Rica Meadery 9 months 4 5.0
Developer Reply

Thanks for leaving a review! We are glad that you find Smile easy to set up :) Let us know if there is anything we can do for you! Smile Team ✨

5 / 5 Share
Sept. 9, 2024

Lisa and Jade were super helpful and responsive. We had an issue that we were able to resolve with their help.

Store Using app Total reviews Average rating
Intimate Wellbeing About 2 years 2 5.0
Developer Reply

Thanks for leaving a review! We agree that David is indeed excellent πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
Oct. 20, 2023

Great App. David@ Smile helped to optimize the App with its great features.

Store Using app Total reviews Average rating
CNCShop US Over 2 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
Oct. 20, 2023

Store Using app Total reviews Average rating
Developer Reply

Thank you for the review. We really appreciate it. Cheers The Smile Team

5 / 5 Share
Oct. 20, 2023

Great App and super responsive Help Team that quickly address any question. I have been using this for a few years and find it the best Loyalty Program on the market. Very easy to navigate and set up. Great features for the customers.

Store Using app Total reviews Average rating
Standard Skin & Beauty Almost 3 years 12 4.9
Developer Reply

Thank you for your kind words we really appreciate it. We are delighted you have liked using Smile for so long. Cheers The Smile Team

5 / 5 Share
Oct. 19, 2023

Such a great app and easy to use! Lisa helped us out with our loyalty structure questions and she was amazing! Great customer service and app options.

Store Using app Total reviews Average rating
Kerwell About 4 years 7 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words πŸ’› It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Oct. 19, 2023

We have just started using smile, but so far it has shown to be well designed app with a seamless onboarding flow. Will look forward to seeing how effective it is for our business.

Store Using app Total reviews Average rating
Mode Designs 3 days 2 5.0
Developer Reply

Thanks so much for taking the time to write this review 🀩 We appreciate it so, so much πŸ’– We're so glad to hear you're loving Smile & look forward to seeing your business grow πŸš€πŸŒˆ Let us know if there is ever anything else we can help you with 😊 Smile Team✨

5 / 5 Share
Aug. 12, 2025

Smile support team member (especially Lynn) was super helpful! I was able to get the help I needed immediately! Thanks so much ;)

Store Using app Total reviews Average rating
ohora usa Over 3 years 10 5.0
Developer Reply

Thanks so much for taking the time to leave this review! We are so glad that you had a great experience with David! Please don't hesitate to let us know if there is anything else we can help you with 😊 ✨ The Smile Team

5 / 5 Share
Oct. 19, 2023

Store Using app Total reviews Average rating
BOOM! Studios 8 days 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Smile Team ✨

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