Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,134
chart
#25
All reviews
Review RSS Feed
Feb. 1, 2023
Easy to use, and syncs our online store and POS. It gets the job done. Customer service is always excellent.
We're super glad to know you've had such a well-rounded experience using Smile! Thank you for the kind words 💛
Feb. 7, 2024
Very user-friendly and great customer service with quick response to chat requests! I love this app! Lisa went above and beyond to help me figure out a solution to a problem! Very creative and provided screenshots (I am a visual learner)! Exceptional customer service! Thank you, Lisa!
Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3
Feb. 1, 2023
Its not only about an App's features, but the service the Teams brings when help is needed and Smile's Team checks that box for me. Thank you so Much Lisa, you help me clear my doubts in no time, and super friendly!.
We agree Lisa is awesome, and will make sure she sees this thoughtful feedback! Thank you for your lovely review 💛
Feb. 1, 2023
Customer service was great, Jade was kind and helpful! I am still learning how this program works but I am excited to start using it knowing that their representatives are easy to reach and helpful.
Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3
Jan. 30, 2023
So far this is the best app for rewards i have used. They have great customer service, its not overly complicated and you get great value out of the free version which in my opinion, is what seperates the good apps from the great.
We are so happy you are loving Smile! Thanks so much for taking the time to leave a review. We really appreciate it. Don't hesitate to reach out if there is anything else we can help you with :)
Jan. 30, 2023
Great app, features and support. Very friendly to use and dynamic. I will use this app for my sports club
Thanks so much for taking the time to leave a review. It means a lot. We are so glad that you are enjoying Smile's features! Don't hesitate to reach out if there is anything else we can help you with :)
Jan. 30, 2023
everyone is so helpful and quick chat response which is great so easy to use and set up i am looking forward to sharing with my clients thank you
We are so glad that you are enjoying Smile! Thanks so much for leaving a review. We appreciate it :)
Jan. 30, 2023
This app works quite nice! We're happy to set up our loyalty program so easy. I would love to do more adjustments in the email notifications.
We're happy to hear that it was easy for you to set up. Thanks for the feedback! I'll pass it along to the team, as we are always looking to improve our product 🌟
Jan. 26, 2023
Very prompt replies to questions and problems. My customers really enjoy the reward program and it is very easy to manage with Smile.
Using app
Over 1 year
Total reviews
1
Average rating
5.0
Thank you so much for your lovely review 💖 We're so happy to hear that your customers enjoyed the Rewards program and so excited to see your store continue to grow with Smile! ✨
Jan. 26, 2023
great customer service!
Thanks so much for taking the time to leave a review! It was great chatting with you today. Don't hesitate to reach out if there is anything else we can help you with :) - Nicole
Jan. 26, 2023
We just started using the Smile Loyalty and Rewards program and are about to launch, and loving it so far! Easy to use, and the customer support has been great. We are actually "starting over" and even that is easy, and we appreciate the help and feedback from the team so far. Thanks Smile!
We're grateful for your kind words, and absolutely thrilled to know we've provided consistently great support! 💛
Jan. 24, 2023
excellent customer service. worth recommended. this app really helps to customers for buying more with their credit collection.
We're delighted to know that Smile makes a big difference to you and your customers! Thank you so much for recommending us 💛
March 16, 2023
This app is great! It seamlessly integrates with our Shopify store, mobile app and our POS locations. Plus our customers love the benefit of earning rewards. Their tech support is great as well! They are always available to answer questions and help with any issues.
We are so happy you and your customers are loving Smile for your Shopify store and POS! Thanks for your kind review :)
Jan. 23, 2023
Nicole assisted me today and was a huge help! I appreciate her professionalism and her swift response. I'm looking forward to implementing the information she provided and continuing to serve our customers well. Thank you, Nicole!
Thanks so much for taking the time to leave a review! We really appreciate it. It was great chatting with you. Don't hesitate to reach out if there is anything else we can help you with 💛 Nicole
Jan. 21, 2023
Great app so far. All seems to be working well for my customers and it's very easy to use. Customer support is amazing. I've had to reach out a couple of times and they really do go above and beyond to help as much as they can. Highly recommend!
Thank you so much for your kind review. We really appreciate it! 💖
Jan. 21, 2023
Smile makes me :) David and Hannah at customer success have been amazing and have helped me each step of the way!
Thanks so much for taking the time to leave a review! Glad to assist and don't hesitate to reach out if you need anything else :)
Jan. 19, 2023
Great app - really easy to get my Rewards program live and running. Excited to see some great results.
Thanks so much for taking the time to leave a review! We are so glad it was easy for you to get your program up and running and are excited to see how Smile helps your business grow! Don't hesitate to reach out if you need anything else :)
Jan. 19, 2023
I am using the free plan because we are just getting started in our ecommerce journey. Already the app is super easy to navigate, very intuitive and user friendly. I had some questions about where the nudge feature would show up and Nicole was very kind, and answered all of my questions. When I expressed how I was already interested in upgrading to use all the fun features she offered us a free trial for the upgraded version! Now that is some customer service. Made me smile ;-)
Thanks so much for taking the time to leave a review! We are so glad that you are finding Smile easy to use and enjoying the free trial. Let us know if there is anything else we can do to support you in your ecommerce journey! 💛Nicole
Jan. 18, 2023
I have been very happy with the rewards app, and the customer service is very good too. My customers give me good feedback about it and they enjoy spending their rewards and have started to use the referral scheme too.
Hi! Thank you so much for taking the time to write us a review. We really appreciate it. 🤩 We are delighted your customers are giving you good feedback. Please reach out if there is anything we can do to help.
Jan. 18, 2023
APP很好使用，客服人員也很有耐心幫忙解答，整體使用起來體驗不錯，該有的功能也都有，滿足基本的會員後台設置功能，很推薦給其他有此需要的人!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you so much for your kind review. we are delighted you think the app is easy to use. Please reach out if you need anything, we are always happy to help!