Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,616
Reviews
Chart
#52
Shopify

All reviews

5 / 5 Share
Sept. 29, 2023

Store Using app Total reviews Average rating
Sorme Cosmetics About 3 years 1 5.0
Developer Reply

Thank you so much for leaving a 5 star review, We are always here if you need us💖

5 / 5 Share
Sept. 29, 2023

Lisa is great in customer service. Was very responsive to all of my questions. Thank you!

Store Using app Total reviews Average rating
FemiClear 10 months 2 5.0
Developer Reply

Thank you so much for your kind review we really appreciate it. 🙏

5 / 5 Share
Sept. 29, 2023

J'ai adoré le service de LISA qui est un rayon de soleil. Ses conseils sont concis et facile à suivre. Vraiment excellent service

Store Using app Total reviews Average rating
TODORE About 1 hour 2 5.0
Developer Reply

Thank you so much for the review and 5 stars! We're so happy to hear that Lisa was able to help out! 😄

5 / 5 Share
June 18, 2025

Shelby fue muy amable y resolvió todas mis dudas. ¡La atención fue excelente, 10/10!

Store Using app Total reviews Average rating
OXOMIO Over 7 years 7 4.4
Developer Reply

Thank you so much for your review 🤩 We are glad that you find the app easy to use. Please don't hesitate to reach out if there's anything else that we can help with to make your experience great!

5 / 5 Share
Oct. 10, 2023

I have used Smile for several years and have been very satisfied. I recently had a billing concern and contacted customer service. I was extremely satisfied with the resolution to my concern, including the professional customer service received.

Store Using app Total reviews Average rating
Del Bello's Designs About 4 years 10 3.5
Developer Reply

Thank you for your feedback. We do appreciate it and take it onboard. I've emailed to see if there is anything we can do to fix this situation and offer some alternative ideas. We look forward to speaking with you. David Merchant Success team lead

5 / 5 Share
Sept. 29, 2023

Lynn has been super helpful, she solved every issue we had with speedy responses, could not be any happier with her amazing service, the app itself is very straightforward and has all the functionalities that we require to give back to our loyal customers!

Store Using app Total reviews Average rating
House Of Pods 4 days 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words 🤩 It was a pleasure chatting with you! 💛 Lynn - Smile Team ✨

5 / 5 Share
Sept. 28, 2023

AH-MAZING app! Great features that my customers love, really easy to customise and super friendly and helpful support! Recommend this to any small (or large) business to help with customer retention

Store Using app Total reviews Average rating
Sunday Ritual Limited Over 1 year 2 5.0
Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨

5 / 5 Share
Sept. 28, 2023

Smile rewards has opened up an added layer of engagement in my shop which has allowed me to grow my businesses in a fiscally more responsible way. The level of customization, even at a low tier level is also pretty unparalleled to other applications I have tried out. Oh, and their customer service is *chef's kiss*

Store Using app Total reviews Average rating
For The Run 7 months 1 5.0
Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
Sept. 28, 2023

Perfect Apps that responds to all cases ! Their Support Team is also very reactive !

Store Using app Total reviews Average rating
rampallatour 27 days 2 5.0
Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
Sept. 28, 2023

Store Using app Total reviews Average rating
Moon + Mellow Limited 14 days 1 5.0
Developer Reply

Thank you so much for your kind review we really appreciate it. 🙏 Cheers, The Smile team 💛

5 / 5 Share
Sept. 28, 2023

Amazing customer service from Jade! Quickly answered and she helped straight away! App is brilliant and has lots of features, highly recommend!

Store Using app Total reviews Average rating
Domino Style 7 days 3 5.0
Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
Sept. 28, 2023

Jade was SUPER fast to respond and got my icon back on my new theme within seconds! She also showed me how to do it myself in the future in case I switch themes again :)

Store Using app Total reviews Average rating
Calico Rose Boutique Almost 4 years 3 5.0
Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
April 29, 2026

We've been with Smile for several years and it's been great, both in terms of function and service from the team. It's straightforward to setup, customise and - most importantly - monitor performance. And whenever we encounter issues, the team are quick to respond and extremely helpful. Highly recommended!

Store Using app Total reviews Average rating
Yorkshire Handmade Pies Almost 6 years 5 5.0
Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
Sept. 27, 2023

great support in no time

Store Using app Total reviews Average rating
Elysian Candle Bar 2 months 1 5.0
Developer Reply

Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛

5 / 5 Share
Sept. 26, 2023

Great loyalty rewards program app and great customer service. David went over adb above :)

Store Using app Total reviews Average rating
SwellNoMore Over 3 years 6 5.0
Developer Reply

Thank you so much for your kind review we really appreciate it. 🙏 We think David is pretty great as well :) Please let us know if there is anything else we can do to help.

5 / 5 Share
June 11, 2025

We have been using this app for years and we love it. It is clean, simple and user friendly for us, and for our customers. Whenever I have questions in implementing something new Smile support is amazing - everyone I have dealt with over the years has been so helpful, friendly and quick to resolve our problems! Thank you for your support, Jade!

Store Using app Total reviews Average rating
ECS Coffee Almost 6 years 10 4.9
Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
Sept. 26, 2023

David was so helpful answering very promptly even during the weekend. Big shoutout for David

Store Using app Total reviews Average rating
With Bling Over 3 years 5 4.2
Developer Reply

Thank you so much for your kind review we really appreciate it. 🙏 We think David is pretty great as well :) Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛

5 / 5 Share
Sept. 26, 2023

I’ve just started using this app and so far everything appears to be functioning well. The customer service is great and there when you need them.

Store Using app Total reviews Average rating
Molten Glass Creations 9 days 7 5.0
Developer Reply

Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛

5 / 5 Share
July 21, 2025

Customer service acts on quick and help with efficiency. Thank you Ezra and team :) Great support

Store Using app Total reviews Average rating
CoffeeSweat Almost 3 years 6 5.0
Developer Reply

Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛

5 / 5 Share
Sept. 25, 2023

Jade was so helpful and even followed up!

Store Using app Total reviews Average rating
Strong Coffee Company Over 4 years 3 5.0
Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

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