Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,268
Reviews
Chart
#29
Shopify

All reviews

5 / 5 Share
June 20, 2023

High quality set up. Fast and helpful support. Good resources available and smooth onboarding process.

Store Using app Total reviews Average rating
Franz Skincare USA 6 months 2 5.0
Developer Reply

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team

5 / 5 Share
Sept. 20, 2023

The app itself is intuitive, user-friendly, and has played a pivotal role in enhancing our customer loyalty and engagement strategies. A special mention to Mackenzie, our main point of contact. She has been instrumental in ensuring that our integration went smoothly and our experience has been top-notch. Her knowledge, patience, and dedication have made all the difference. It's evident that she genuinely cares about our success, and her insights have been invaluable to our team.

Store Using app Total reviews Average rating
Side Kicks 11 months 2 5.0
Developer Reply

We appreciate your kind words! Thanks so much for leaving a review. :)

5 / 5 Share
June 16, 2023

Excellent, and the support is excellent. Everyone should have a review app if you have a shopify store, and I highly recommend this one!

Store Using app Total reviews Average rating
CORREXIKO About 2 years 6 5.0
Developer Reply

We appreciate your kind words and are so glad you enjoyed our service. Thanks so much for leaving a review. :)

5 / 5 Share
June 15, 2023

Super easy to use and very user-friendly. Was able to import customer data from previous app and setup notification emails within a day of use. Would recommend to all businesses.

Store Using app Total reviews Average rating
The Art of Shaving Canada About 6 hours 2 5.0
Developer Reply

Thank you for your review, we really appreciate it. We are so glad to hear you found the import process easy! - Hannah & The Smile Team :)

5 / 5 Share
June 15, 2023

The customer service is excellent! Nicole and Andrea were super helpful in guiding me through the set up. They patiently answered all my questions!

Store Using app Total reviews Average rating
Rock 'N Karma 3 days 3 5.0
Developer Reply

We appreciate your kind words and are so glad you enjoyed our service. Thanks so much for leaving a review. Don't hesitate to reach back out if there is anything else we can do for you :)

5 / 5 Share
June 15, 2023

Nice app, quick results, easy to navigate, works, helpful team! Even the no-costs option is enough to start with.

Store Using app Total reviews Average rating
RETREAT 8 months 5 5.0
Developer Reply

We are super glad you've had such an all-round positive experience using Smile! Thank you for the kind words, we're here to support you achieve the best results 🙂 - Maria and the Smile Team 💛

5 / 5 Share
June 14, 2023

Intuitive dashboard, easy integration with our Shopify store and fabulous support from the Smile team!

Store Using app Total reviews Average rating
Supplement Solutions 9 days 5 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 It was a pleasure chatting with you today 💛 - Lisa & the Smile Team✨

5 / 5 Share
June 14, 2023

Amazing customer support and easy to use admin. Lisa was a big help in guiding me through how to roll-out Referrals prior to Rewards. Panel options are there to do this gracefully!

Store Using app Total reviews Average rating
Gratsi 7 months 11 5.0
Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
June 12, 2023

I downloaded Smile some time ago and have found it a very user friendly tool. It also has really helpful customer service.

Store Using app Total reviews Average rating
The Cornrow About 2 years 9 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate it and are so glad that its been user friendly for you :)

5 / 5 Share
June 9, 2023

Its user friendly and our customers seem to love it. The support is also really great. Jade helped me today and it was a quick lesson for me, easy to do :)

Store Using app Total reviews Average rating
eteeca 9 months 1 5.0
Developer Reply

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team

5 / 5 Share
June 8, 2023

I am still very new to the app, but the service I have received from the entire Smile team (specifically Lisa, David, and Nicole) has been beyond great. They have been very responsive and linked me to very informative docs and resources to help me build a strategy and configure my program. Loyalty program coming soon!

Store Using app Total reviews Average rating
LIGHT Helmets 27 days 7 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We appreciate it so much & we look forward to continuing helping you get all set up 🤩 The Smile Team💛

5 / 5 Share
Oct. 8, 2024

www.promoviniles.com - Panama We love Smile. We start using the Free Plan, them the Starter Plan and now the Growth. Now we have the VIP Program included. I love that they have adapted to a more accessible pricing structure. My customer love receive points and I love to have loyal customer. This type of program sets me apart from my competitors.

Store Using app Total reviews Average rating
Promo Viniles Panamá Almost 4 years 11 5.0
Developer Reply

We love to see you growing with Smile! Thanks so much for taking the time to leave a review. It means so much to us, and we can't wait to see how Smile helps you grow even more. - The Smile Team 💛

5 / 5 Share
Dec. 16, 2024

Lisa was awesome! Got back to me so quick with exactly the information I was looking for.

Store Using app Total reviews Average rating
Piper & Scoot Almost 2 years 3 3.7
Developer Reply

Thank you for taking the time to leave your kind review. It was wonderful assisting you today and wish you much success with Smile! ❤️ - Jade & The Smile Team

5 / 5 Share
June 7, 2023

This app has been working well for us. Today we discovered an unintended consequence of dealers that already purchase from us online with a discount code being able to accumulate and redeem points. I reached out for guidance on this and was met with an almost instantaneous solution. Great support!

Store Using app Total reviews Average rating
Blue Grouse Wine Cellars About 2 years 4 5.0
Developer Reply

Thank you so much for sharing! We appreciate you taking the time to leave a review and wish you much success! ✨ - the Smile Team 💛

5 / 5 Share
June 7, 2023

Easy setup and very helpful staff. Always quick and accurate responses to any questions that come up.

Store Using app Total reviews Average rating
Blue Chip Wrestling About 2 years 2 5.0
Developer Reply

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team

5 / 5 Share
June 6, 2023

Great and fast support. Helpful with the customization and other technical requests. The only thing that I would like to see is more types of translation options.

Store Using app Total reviews Average rating
Zoen voor Gust 8 months 1 5.0
Developer Reply

Thank you for taking the time to leave your kind review and sharing your feedback. It was a pleasure chatting with you today ❤️ - Jade & The Smile Team <3

5 / 5 Share
Feb. 4, 2026

The customer service with Smile is excellent! I had a concern about a discount code working on items that I didn't want discounted, and despite the late hour, Lynn was able to help me quickly. It was very much appreciated!

Store Using app Total reviews Average rating
Comic Kingdom Creative Over 5 years 3 4.7
Developer Reply

Thank you for taking the time to leave your kind review. It was a pleasure chatting with you today ❤️ - Jade & The Smile Team <3

5 / 5 Share
June 5, 2023

I just finished chatting with Nicole and I cannot begin to tell you how easy this set up was. Her instructions were seamless. She sent me video’s to show me where to navigate to what I needed to fix. I learn visually way better so this was huge for me. I cannot believe it was this simple! Thank you again Nicole!

Store Using app Total reviews Average rating
40 Oak Boutique About 1 hour 1 5.0
Developer Reply

It was so great chatting with you today. I'm so glad that we could help and that starting up Smile has been seamless. Thanks so much for leaving a review! We really appreciate it :) - Nicole

5 / 5 Share
June 5, 2023

Great app, it has everything one needs to reward customers and generate more sales. Exceptional customer service. I was having difficulty understanding something and I got a response within minutes! I was able to ask all the questions I had to make the best of the App. Highly recommend :)

Store Using app Total reviews Average rating
Roll Up 4 days 4 5.0
Developer Reply

Thank you for taking the time to leave a review. It was a pleasure assisting you today❤️ - Jade & The Smile Team <3

5 / 5 Share
June 2, 2023

Knew the answers quickly. Would appreciate the feature of being able to allow customers to apply points to shipping without buying a coupon.

Store Using app Total reviews Average rating
Humper Bumper 29 days 3 5.0
Developer Reply

Thank you for taking the time to leave a review and your feedback that I will share with the team. It was a pleasure assisting you today❤️ - Jade & The Smile Team <3

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