Smile: Loyalty Program Rewards

March 2, 2023

Maria was awesome and quick helping me figure out my issue. Not only did she show me how to fix it, she explained why and how each works......with screenshots and all.

March 2, 2023

I installed this app to reward my loyal customers and the same time use it as a way of marketing my website. It works perfectly and makes happy the customers with the rewards they get. Had an issue with the launcher because it wasn't showing on our website. After contacting the customer service via chat, they solved the issue and now everything works fine.

Feb. 28, 2023

Thank you Jade from Smile was really helpful and answered all my questions. Thank you very much. xx

Feb. 28, 2023

Prise en main rapide et intuitive, avec pas mal de contenu pour apprendre. Service client très réactif. Je recommande Smile !

Feb. 25, 2023

Lisa was amazing! She helped my understand several features of the app! I feel much more likely to continue using the app and educating my customers on the app.

Feb. 24, 2023

So far we've been happy with it and have had it installed 3.5 years! It just works, we don't have to fumble around with it, and our customers use it (we know because we get emails about it all the time if something isn't working right, they're worried they didn't get their points, etc.)

Feb. 24, 2023

Outstanding customer service from Jade. Much better than the program that I was on. Highly recommend.

Feb. 23, 2023

This one of the best apps to grow and take your business to the next level. It's very easy to install and great customer service as well.

Feb. 22, 2023

Amazing customer service! They responded veery quickly and were extremely helpful answering all of my questions!

June 2, 2025

Cole from CS is amazing! He was so helpful in working with me on the new feature to remove certain low margin items from earning points. This is a great app that has helped us increase our business!!

Feb. 21, 2023

easy to configure, I had some questions that the customer service staff answered me in an excellent way, Lisa even made me a video to explain a configuration to me. Let us now await the results of the campaign. good job guys. www.octante.mx

Feb. 21, 2023

Absolutely LOVE the Smile app & team - Nicole was so helpful when we had a question and solved it immediately :) Such an amazing app for our customers!

Feb. 21, 2023

The app is easy to use and integrates well with Shopify and Reviews.io. Whenever questions arise, the support team is quick to provide helpful thorough answers. Brandon with the Smile.io support team is great!

Sept. 8, 2025

Very quick response from their support team, Joana, who was incredibly efficient and proactive with her responses and clarifications to our queries and issue on hand. Thank you!

Feb. 16, 2023

Very intuitive to use, looks great - easy to customize to our brand and design layout, very good functionality and the customer service has been excellent - thank you!

April 13, 2023

Excellent & helpful as always- quick and easy responses! Lisa has helped us a few times and is always super friendly and helpful!

Feb. 16, 2023

Great Customer Service. Jade was super helpful, since I had just started using the App and really guided me through every process. A+

Feb. 16, 2023

Excellent customer support. Very simple and easy to navigate. Would ideally be able to customise with our own fonts in the future.

Feb. 14, 2023

Very perfect solution to my problem, quick response! Very professional, very nice and responsive, thanks again!

Feb. 14, 2023

The app has served its purpose for everything we as a company have need thus far. Their support responds quickly and efficiently. Jade was a great help!!