All reviews

Rating Breakdown

  • 5
    91% (3,797 ratings)
  • 4
    6% (238 ratings)
  • 3
    1% (52 ratings)
  • 2
    1% (22 ratings)
  • 1
    2% (67 ratings)

Reviews with Text

  • 91% (3,814)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 14, 2023

Very perfect solution to my problem, quick response! Very professional, very nice and responsive, thanks again!

Using app

5 months

Total reviews

3

Average rating

4.7

Developer Reply

You're welcome anytime, we're happy to know we quickly provided the best solution for you! Thank you for your time and the kind words πŸ’›

5 / 5 Share

Feb. 14, 2023

The app has served its purpose for everything we as a company have need thus far. Their support responds quickly and efficiently. Jade was a great help!!

Store

ZLINERS

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today πŸ˜‡ - Jade <3

5 / 5 Share

Feb. 14, 2023

Great reward program! I really appreciate their customer service, the support team is always friendly and responsive!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today πŸ˜‡ - Jade <3

5 / 5 Share

Feb. 14, 2023

Easy to install, easy set-up and fantastic customer service! The onboarding process is smooth, and the helpful widgets get you started very easily.

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave this kind review β€” we really appreciate it and are super happy to hear the experience has been smooth! 😊 Smile Team ✨

5 / 5 Share

Feb. 13, 2023

very helpful! support wait time could be a little shorter ! otherwise it's a good experience, easy to use !!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today πŸ˜‡ - Jade <3

5 / 5 Share

Feb. 9, 2023

Nicole was very quick to respond about help setting up the Smile Rewards program app, I think this app will suit my client's needs perfectly!

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad Smile will fit your clients' needs. It was great chatting with you today. Thanks for taking the time to leave a review. We really appreciate it :) Let us know if there is anything else we can help you with! Nicole

5 / 5 Share

Feb. 8, 2023

Lisa was great made it super easy to understand! Loved the service performed from Smile. Helpful on starting up!

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🀩 Lisa - Smile Team ✨

5 / 5 Share

Feb. 8, 2023

Superb, Wonderful Support from Lisa! This App is amazing. Thank you! ...............................................

Using app

1 day

Total reviews

28

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave this kind review β€” we really appreciate it! 😊 Smile Team ✨

5 / 5 Share

Feb. 8, 2023

Jade was very helpful and answered my questions clearly and quickly. I look forward to utilising smile.io more for our loyalty programs

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today πŸ˜‡ - Jade <3

5 / 5 Share

Feb. 7, 2023

Experience has been great so far. Support has been very helpful. Lisa especially has been a great help. Set up is really easy.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

We're super glad to know you've had such a great experience using Smile! Thank you for taking the time to leave a review πŸ’›

5 / 5 Share

Feb. 3, 2023

Great Customer Service....Answered questions promptly! Very Much Recommended. Lynn answered all my questions.

Using app

Over 4 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for this lovely review🌟 It was a pleasure chatting with you and So happy to hear about the positive experience. More power to your business. πŸ’ͺ✨ - Lynn πŸ’–

5 / 5 Share

Feb. 2, 2023

So far so good! The customer service is very attentive and super helpful if you have any questions installing the app. Shout out to Lisa for helping me figure out the API codes! I'm excited to implement this loyalty program for my customers :)

Store

Jazeena

Using app

7 days

Total reviews

3

Average rating

3.7

Developer Reply

It was an absolute pleasure chatting with you today! Thank you so so much for taking the time to leave this review and for your super kind words πŸ’–πŸ’› - Lisa

5 / 5 Share

Feb. 1, 2023

Easy to use, and syncs our online store and POS. It gets the job done. Customer service is always excellent.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're super glad to know you've had such a well-rounded experience using Smile! Thank you for the kind words πŸ’›

5 / 5 Share

Feb. 7, 2024

Very user-friendly and great customer service with quick response to chat requests! I love this app! Lisa went above and beyond to help me figure out a solution to a problem! Very creative and provided screenshots (I am a visual learner)! Exceptional customer service! Thank you, Lisa!

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today πŸ˜‡ - Jade <3

5 / 5 Share

Feb. 1, 2023

Its not only about an App's features, but the service the Teams brings when help is needed and Smile's Team checks that box for me. Thank you so Much Lisa, you help me clear my doubts in no time, and super friendly!.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We agree Lisa is awesome, and will make sure she sees this thoughtful feedback! Thank you for your lovely review πŸ’›

5 / 5 Share

Feb. 1, 2023

Customer service was great, Jade was kind and helpful! I am still learning how this program works but I am excited to start using it knowing that their representatives are easy to reach and helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today πŸ˜‡ - Jade <3

5 / 5 Share

Jan. 30, 2023

So far this is the best app for rewards i have used. They have great customer service, its not overly complicated and you get great value out of the free version which in my opinion, is what seperates the good apps from the great.

Store

Nozey

Using app

3 days

Total reviews

3

Average rating

3.7

Developer Reply

We are so happy you are loving Smile! Thanks so much for taking the time to leave a review. We really appreciate it. Don't hesitate to reach out if there is anything else we can help you with :)

5 / 5 Share

Jan. 30, 2023

Great app, features and support. Very friendly to use and dynamic. I will use this app for my sports club

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review. It means a lot. We are so glad that you are enjoying Smile's features! Don't hesitate to reach out if there is anything else we can help you with :)

5 / 5 Share

Jan. 30, 2023

everyone is so helpful and quick chat response which is great so easy to use and set up i am looking forward to sharing with my clients thank you

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

We are so glad that you are enjoying Smile! Thanks so much for leaving a review. We appreciate it :)

5 / 5 Share

Jan. 30, 2023

This app works quite nice! We're happy to set up our loyalty program so easy. I would love to do more adjustments in the email notifications.

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

We're happy to hear that it was easy for you to set up. Thanks for the feedback! I'll pass it along to the team, as we are always looking to improve our product 🌟