Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,616
Reviews
Chart
#52
Shopify

All reviews

5 / 5 Share
Sept. 25, 2023

We've been happy with the app so far. Customer service is responsive via chat, which is very helpful. Would recommend.

Store Using app Total reviews Average rating
High Plains Prospectors Almost 3 years 5 4.8
Developer Reply

Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛

5 / 5 Share
Sept. 23, 2023

Store Using app Total reviews Average rating
BobaMate 8 days 4 5.0
Developer Reply

Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛

5 / 5 Share
Sept. 22, 2023

Stellar Customer Service - could not have asked for more. Hannah went above and beyond when helping us with issues regarding our account. And the rest of the team - David, Maggie etc. were just super helpful in getting us the data we needed in a timely manner. You guys rock!

Store Using app Total reviews Average rating
Canna Style About 2 years 9 5.0
Developer Reply

Thank you so much for leaving such a lovely review we were delighted you could speak to so many of us and even more delighted we could help you. It was our pleasure to assist 🤓 Cheers The Smile Team

5 / 5 Share
Sept. 21, 2023

We just activated our account a few days ago but have had exceptional customer service while in the beginning stages of setting up our account! I've spoken with both Jade and Lisa over the last few days and they have walked me through all of my questions/concerns. Looking forward to implementing the loyalty program with our customers!!

Store Using app Total reviews Average rating
Amor Lafayette 3 days 6 5.0
Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
Sept. 21, 2023

Great, reliable app with excellent customer service. Thanks for all your help!

Store Using app Total reviews Average rating
Stolen Stitches Almost 3 years 4 5.0
Developer Reply

Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛

5 / 5 Share
Sept. 21, 2023

Très bon échange avec Jade, réactive et une réponse ok.

Store Using app Total reviews Average rating
You&Milk 6 months 3 5.0
Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
Aug. 4, 2026

Ullas from Smile was absolutely amazing! Managed to help me very quickly. Happy with Smile! Highly recommend!

Store Using app Total reviews Average rating
Eclat by Oui About 6 years 2 5.0
Developer Reply

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Hannah — we think she's pretty great, too! 😊 Please let us know if there is anything else we can do to support you! Cheers, Smile Team✨

5 / 5 Share
Sept. 20, 2023

Quick responses

Store Using app Total reviews Average rating
MedShift About 1 month 4 5.0
Developer Reply

Thanks so much for taking the time to leave this review! We really appreciate it 🤩 Smile Team ✨

5 / 5 Share
Sept. 20, 2023

Great interface and great customer service. Smile has definitely been a game changer for our company and our customers.

Store Using app Total reviews Average rating
MasterPieces Puzzle Company INC About 1 month 2 5.0
Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
Sept. 19, 2023

Easy to use, excellent customer service.

Store Using app Total reviews Average rating
Industrial Athletic 1 day 4 4.0
Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨

5 / 5 Share
Sept. 19, 2023

Great app, with a user-friendly interface and they have amazing customer service!

Store Using app Total reviews Average rating
Bliss Energetics Over 1 year 3 3.7
Developer Reply

Thank you so much for taking the time to leave this lovely review 🤩 It was a pleasure assisting you! Lisa - Smile Team ✨

5 / 5 Share
Sept. 18, 2023

Nicole was super helpful and friendly with helping us get our Smile Program set up and even helped make some web changes so it was more user friendly. Impressed with the fast and timely communication I received along with Nicole's suggestions on points to redeem based on our margins. Thank you!

Store Using app Total reviews Average rating
Juliana's Boutique SF 12 months 2 5.0
Developer Reply

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Nicole — we think she's pretty great, too! 😊 Please do not hesitate to reach out again if you have more questions. Cheers! Smile Team✨

5 / 5 Share
Sept. 18, 2023

Hannah was very helpful with a resolution!

Store Using app Total reviews Average rating
barndoorboutiquetn Almost 5 years 3 5.0
Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🤩 We think Hannah is great, too! Smile Team ✨

5 / 5 Share
Sept. 16, 2023

Customer service is always quick to respond and give a very clear answer. Very very helpful!

Store Using app Total reviews Average rating
Sara Patino Jewelry About 1 month 2 5.0
Developer Reply

Thanks so much for leaving a review! Let us know if there is anything else we can do for you! The Smile Team :)

5 / 5 Share
Sept. 15, 2023

The customer service is outstanding, I talked to a woman named Hannah and she fixed all my problems and questions and walked me through everything.

Store Using app Total reviews Average rating
Clean-eez Almost 4 years 6 5.0
Developer Reply

Thanks so much for leaving a review! Don't hesitate to inform us if there is any question and we'd be happy to help! The Smile Team :)

5 / 5 Share
Sept. 15, 2023

We have used Smile for the last few years and have found it an intuitive rewards platform - some of the features are a little basic in comparison to other rewards platforms however overall is great value for money. I had a meeting with Hannah on optimising our program and was happy with her attentiveness and suggestions. Thank you Hannah.

Store Using app Total reviews Average rating
ESTHER & CO. Over 6 years 7 5.0
Developer Reply

Thanks so much for leaving a review! Don't hesitate to inform us if there is any question and we'd be happy to help! The Smile Team :)

5 / 5 Share
Sept. 14, 2023

Very helpful customer service. Jade made all the difference and answered all of my questions and helped me find solutions to my issues. Great Job

Store Using app Total reviews Average rating
Colortrak About 4 years 3 5.0
Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
Sept. 14, 2023

I'm new but everything has been great so far. I did my research for about a week before i signed up. Compared to the competition Smile was the better choice. The customer service is great. Fast and helpful.

Store Using app Total reviews Average rating
Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
Sept. 13, 2023

Great rewards program to be apart of & an even better support team! Nicole has helped us understand so much about the app in such a short amount of time! Thank you Nicole & Smile team!

Store Using app Total reviews Average rating
Miss Match Group Inc. Over 2 years 4 4.3
Developer Reply

Thanks so much for taking the time to leave a review! We are happy to help you and are so glad you are enjoying Smile so far. Don't hesitate to reach back out if there is anything else we can help you with :) -Nicole

5 / 5 Share
Sept. 13, 2023

Nicole is amazing!!! So easy to work with and super knowledgable!

Store Using app Total reviews Average rating
Harper Greer Over 1 year 6 5.0
Developer Reply

We appreciate you taking the time to leave a review, and are happy to help you anytime. Don't hesitate to reach back out if there is anything else we can help you with! -Nicole :)

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