Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,268
Reviews
Chart
#29
Shopify

All reviews

5 / 5 Share
April 7, 2023

Smile has been pretty seamless to set up and when I experienced a little issue, the customer service was outstanding. Joana went out of her way to step me through a solution and then fixed another problem on my site without me needing to log a separate case with Shopify or my Theme developer. I'm early into my journey using Smile but, so far, I'm really impressed by its service. Happy to recommend Smile!

Store Using app Total reviews Average rating
Little Change Creators 5 months 5 5.0
Developer Reply

Thank you so much for taking the time to leave us a review - it's much appreciated! 🤩 -Joana & Smile

5 / 5 Share
April 7, 2023

app's crazy. We are soon gonna implement the 600€/month plan in our marketing ecosystem, definitely and investment, but surely with postive roi at the end of the month.

Store Using app Total reviews Average rating
AlexTheory 23 days 7 5.0
Developer Reply

Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖

5 / 5 Share
April 4, 2023

Great app, looks like i can apply rewards for my customers and works really well, customer support for this app was really helpful as well. highly recommend

Store Using app Total reviews Average rating
Hollow Tree Candle Co 23 days 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 Smile Team ✨

5 / 5 Share
April 4, 2023

Nous recommandons cette application car elle est facilement paramétrable et à mettre en place. Nous espérons que nos clients seront tout autant satisfaits.

Store Using app Total reviews Average rating
Deco Cuir About 2 months 5 5.0
Developer Reply

Nous sommes très heureux que vous soyez satisfait, et espérons que vos clients le seront aussi! Merci beaucoup pour vos aimables paroles 💛 - L’équipe Smile 🙂

5 / 5 Share
March 31, 2023

We needed help with accessing rewards and understanding how the program works, and Lisa was so helpful and quick with her answers!

Store Using app Total reviews Average rating
Entry Envy 3 months 8 4.9
Developer Reply

Thanks so much for taking the time to leave this lovely review! It was great chatting with you yesterday✨ - Lisa & the Smile Team💛

5 / 5 Share
March 30, 2023

I needed assistance updating an offer for our store and Jade was incredibly fast and helpful in doing so!

Store Using app Total reviews Average rating
Simply Organic Beauty Almost 5 years 6 4.8
Developer Reply

Thanks so much for taking the time to leave a review! It was a pleasure helping today. ❤️ - Jade & The Smile Team <3

5 / 5 Share
March 30, 2023

This is very helpful in customers spending more within my store. I love that there's a free version of the app. This helps small businesses like mine to survive in today's economy!

Store Using app Total reviews Average rating
Lilly & Jace Kids Boutique About 24 hours 1 5.0
Developer Reply

Thanks so much for taking the time to leave a review! It was a pleasure helping today. I am glad Smile is able to help your business ❤️ - Jade & The Smile Team <3

5 / 5 Share
March 30, 2023

Thank you very much Jade for your top-level support. You really helped me understand this plugin and went all the way out to explain.

Store Using app Total reviews Average rating
CanScience 8 months 2 5.0
Developer Reply

Thanks so much for taking the time to leave a review! It was a pleasure helping today. I am glad I was able to offer assistance ❤️ - Jade & The Smile Team <3

5 / 5 Share
March 30, 2023

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Store Using app Total reviews Average rating
Borg El Arab Press 25 minutes 1 5.0
Developer Reply

Thanks so much for taking the time to leave a review! :) - The Smile Team <3

5 / 5 Share
March 29, 2023

Love Smile! Such an awesome app that rewards my customers without me having to do a thing. Great for customer retention! Had an issue recently with my launcher not showing points and continuously needing my customers to log in. I got in touch with the Smile team and the issue was fixed within minutes. Even got a compliment on my products which was nice! Would highly recommend this app to anyone looking for a rewards system for their website!

Store Using app Total reviews Average rating
Holly & Co Over 4 years 4 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 It was a pleasure chatting with you today (still laughing at your amazing tees, by the way 👕🐕🖕🤣) 💛💖💛 Lisa - Smile Team✨

5 / 5 Share
March 28, 2023

Just launched Smile today and needed help to change something. Customer service was excellent and cleared up my problem instantly! Thanks!

Store Using app Total reviews Average rating
The Blue Butterfly Boutique About 3 years 1 5.0
Developer Reply

Thanks so much for taking the time to leave a review! It was a pleasure helping today :) -Jade & The Smile Team

5 / 5 Share
March 28, 2023

Awesome help from the Help Center people. A little limited on the Starter Plan (paid), but ok for basic needs.

Store Using app Total reviews Average rating
ADAMUS 4 days 7 4.6
Developer Reply

Thanks so much for taking the time to leave a review! It was a pleasure helping today :) -Jade & The Smile Team

5 / 5 Share
March 25, 2023

Great initial experience, very helpful customer service team. Would recommend and can see the value in the platform already

Store Using app Total reviews Average rating
POWERCUT® About 1 hour 4 5.0
Developer Reply

What a lovely review 😍 Thank you so much for taking the time to give us your feedback—we appreciate it so much & we look forward to continuing to impress 🤩 Lisa & the Smile Team ✨

5 / 5 Share
March 24, 2023

Wonderful support from Maria! She helped us to fix our problem very quickly. By the way, great app to deal with your loyalty program.

Store Using app Total reviews Average rating
Clémence & Vivien 5 months 4 5.0
Developer Reply

We are glad Maria was able to offer help today! Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
March 23, 2023

Great fast assistance by Nicole. She answered all of my questions right away and went above and beyond to help me. Love this app!

Store Using app Total reviews Average rating
WaveBlock™ 1 day 2 5.0
Developer Reply

Nicole is the best! Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
March 23, 2023

Great service from Hannah & Nicole. I'm not 100% thrilled with the platform but the customer service is top notch :)

Store Using app Total reviews Average rating
The Smell of Fear About 1 year 7 5.0
Developer Reply

Thanks so much for taking the time to leave this review - We are glad that you Hannah and Nicole were able to help today and your feedback ! 😊 Smile Team ✨

5 / 5 Share
March 23, 2023

Hannah was wonderful. So super friendly and very efficient. She solved my problem and helped me to get set up for success. Very happy with Smile.

Store Using app Total reviews Average rating
Danaski Jewellery About 1 year 1 5.0
Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
March 18, 2023

Smile works great and is easy to use for both customers on the front end and for staff managing it in the back end. Set up is pretty much set and forget but support are fast and helpful when needed.

Store Using app Total reviews Average rating
HockeyStation Almost 2 years 8 5.0
Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
March 17, 2023

It was phenomenal, love how fast and friendly Lisa was. It was very refreshing and I am grateful for her quick help.

Store Using app Total reviews Average rating
Seek Discomfort 7 months 10 5.0
Developer Reply

Wow! What a lovely review 😍 Thank you so so much for your super kind words—it was an absolute pleasure chatting with you today 😊 Lisa - Smile Team ✨

5 / 5 Share
March 17, 2023

Great app, and good customer service. Our customers love the reward system and smile makes it easy. I was disappointed that they don't have a free plan anymore and find the app still pricey but Smile is good at what they do and it does provide a good value for our customers. The Smile team was helpful too with our concerns! Thank you :)

Store Using app Total reviews Average rating
Scoria World Over 5 years 7 4.6
Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

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