Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,176
chart
#22
All reviews
Review RSS Feed
Oct. 23, 2022
so far it's pretty good. A bit pricey for further customization but even with the free option you can have a very functional rewards program.
Thanks for taking the time to leave a review. We are glad you are enjoying Smile so far, and that you find the Free Plan valuable! Don't hesitate to reach out if you ever need anything :)
Oct. 19, 2022
The support team is great. I had an issue. They helped me resolve it in less than 24 hours. I am happy with the service.
We are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!
Oct. 19, 2022
We spoke with Nicole and she was extremely kind and helpful with helping us to change a few things in the settings. Bee’s Canna Farm definitely recommends her!!
Hi again! It was great chatting with you. Thank you so much for leaving a review, we really appreciate it. If you ever need anything else, don't hesitate to reach out. We are happy to help :) Nicole
Oct. 19, 2022
App was simple to install and works well, I use both referrals and rewards programmes which add to my sales. Very few cases of cheating and support was been quick and efficient anytime I had to ask questions.
We are so glad that you found Smile easy to set up and use! Thanks so much for taking the time to leave a review. We really appreciate it. Let us know if there is anything else we can help you with :)
June 7, 2023
SMILE.io customer service actually has solid customer service that goes above and beyond, even as they grow their company in size, they have been thoughtful about their current base considering changes to their business. I will say we have had bumps along the road but they deserve 5 stars for actually resolving issues. Shout out to David for making things right.
Thanks so much for taking the time to leave a review! It means a lot to us. We are so glad that you are enjoying Smile and that our team was able to help you through onboarding. We think Andreandana is awesome too 💛
June 26, 2023
The support team is always ready to help you and it is an easy app to use. Very happy with the app!
Thanks so much for leaving us a review! Very happy I was able to help! 🥰 Joshua - Smile Team 🧙♂️
Oct. 12, 2022
This is a great APP! And the customer service is fantastic. Hannah helped me get the answers I needed and pretty quickly.
Thanks so much for leaving us a review! Hannah is pretty amazing!😍 Joshua - Smile Team 🧙♂️
Oct. 12, 2022
Love the app! Easy to use. Set it and forget it. Any issue that did pop up, customer service was on it.
Thank you for your review! Glad we could help, great chatting! 🥰 Joshua - Smile Team 🧙♂️
Oct. 6, 2022
We installed the app today and were able to get the help we needed to get it started and we hope to see it performing amazingly.
Using app
About 4 hours
Total reviews
2
Average rating
5.0
It was great chatting with you today. I am so glad that you were able to get set up so soon after installing! We appreciate you taking the time to leave a review and can't wait to see how your business grows with Smile! 💛 Nicole
Oct. 6, 2022
Great helped Joshua, never expected that much efficiency with someone thank you again . hope you can help me next time I have a problem.
Thank you so much for taking the time to leave a review, I appreciate you! We are always here in app if you ever have any questions at all. Best of luck my friend! 🌈 Joshua - Smile Team 🧙♂️
Oct. 6, 2022
Amazing app easy to navigate. The customer support is very knowledgeable, quick in responding and very nice to work with.
Thanks so much for taking the time to leave a review! We are so glad that you are finding the app easy to use, and got the help you needed from our team. 💛 Nicole
Oct. 4, 2022
Jade is awesome at responding and getting me the info I need quickly! Super fast response time and always has the answer.
Jade is the best! Thanks so much for taking the time to leave us a review! 😍 Cheers, Joshua - Smile Team 🧙♂️
July 17, 2025
This is undoubtedly the best app among all the Shopify options available. Reasonably priced and provides fast and fantastic support. Without a doubt, smile.io has been an amazing asset for our business... and we highly recommend :)
Thank you so much for your kind review! It was lovely chatting with you today 😊 Lisa - Smile Team ✨
Oct. 3, 2022
Andreandana was great! She sent me the resource I was looking for within minutes of me reaching out.
Thank you so much for your kind review. We really appreciate it! 💖
Oct. 3, 2022
This app allows us to easily set up a customer loyalty reward system. Setup was straight forward and everything just works well.
Thanks so much for leaving us a review! 😀 We really appreciate your feedback and wish you the best of luck! 💸 Cheers, Joshua - Smile Team 🧙♂️
Oct. 1, 2022
Just launched our program and had some minor hitches, but Lisa from Smile support was able to give us a bunch of information to help us!
Thank you so much for your kind review. We really appreciate it! 💖
Sept. 28, 2022
merci bcp très gentil j'ai adoré le service à la clientèle merci bcp bcp bcp encore une fois :) merci
Thanks for your kind words! We appreciate you and are overjoyed to hear of your positive experience with our customer service team! 😍 Merci pour vos mots gentils! Nous vous apprécions et sommes ravis d'apprendre votre expérience positive avec notre équipe de service à la clientèle ! 😍 Cheers, Joshua - Smile Team 🧙♂️
Sept. 28, 2022
Very helpful support team, super easy to setup, we launched the programs in minutes. Thank you for your loyalty to your customers!
What amazing feedback! 😍 We are very thankful for testimonies like this one, these are literally our core values. ✨ Thanks so much for taking the time to leave a review, we look forward to being a part of your continued success! Cheers, Joshua - Smile Team 🧙♂️
Sept. 28, 2022
Awesome customer service regarding the setup for VIP. It was very helpful for me to explore the platform.
Thanks so much for taking the time to leave a review, we appreciate you! Best of luck with your launch! 🚀 Cheers, Joshua - Smile Team 🧙♂️
Sept. 27, 2022
Absolutely fantastic. We moved over to Smile after our previous loyalty app didn't offer the features we wanted without having to pay a lot more for an upgrade. So far we've found the transition seamless, set up very comprehensive, and overall a much better app (and saving us money) - just wish we'd used it from the beginning! Customer service also brilliant - Joshua was a pleasure to speak to and resolved our query very quickly. Overall very impressed and highly recommend.
Thanks for this amazing feedback! We are so glad to hear that your search is over! We look forward to helping you continue to build loyalty (and save money), best of luck! ☘️ Cheers, Joshua - Smile Team 🧙♂️