All reviews

Rating Breakdown

  • 5
    91% (3,749 ratings)
  • 4
    6% (243 ratings)
  • 3
    1% (53 ratings)
  • 2
    1% (22 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 92% (3,790)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 17, 2022

Such wonderful support in helping me set up the app - quick and easy and even had custom videos to help.

Using app

1 day

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for this wonderful feedback! 😍 We love helping small businesses just like yours, that is why we do what we do! It was great chatting, I appreciate you! β˜€οΈ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share

Aug. 15, 2022

Good customer service. Always prompt and helpful in their replies. Install was straight forward and easy to understand.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us feedback, we appreciate you! 🀩 Glad I was able to get you sorted and on your way to making millions! πŸ’Έ Thanks again my friend! Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share

Aug. 15, 2022

I love SMILE because their customer service is great! Their agent helps me solve the problem of how to set up the join now button via the app. I found it very helpful.

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! Glad I was able to get you all sorted asap! πŸ’ͺ Have a wonderful week, best of luck with everything! ☘️ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share

Aug. 11, 2022

Very supportive and responsive customer service!Very supportive and responsive customer service!Very supportive and responsive customer service!Very supportive and responsive customer service!Very supportive and responsive customer service!Very supportive and responsive customer service!Very supportive and responsive customer service!

Using app

9 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your kind words 🀩 We really appreciate you taking the time out to share your experience with us πŸ™

5 / 5 Share

Aug. 11, 2022

Smile is a straight forward way for us to reward our returning customers, the program was easy and quick to setup.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community ✨

5 / 5 Share

Aug. 9, 2022

Lynn and Lisa were very responsive and helpful with my concern! Everything was explained properly. Thank you to these two :)

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving us a review! Lynn and Lisa are rockstars! 🀩 So glad they got you all sorted, we are always here if you need us! πŸ’ͺ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share

Aug. 9, 2022

Great app with great support. We're on the free version still and very happy with that! Hopefully we can soon upgrade and start using all the advantages of Smile!

Store

Zo Zero

Using app

11 months

Total reviews

10

Average rating

5.0

Developer Reply

We are so glad that you are enjoying Smile and our support. We appreciate you taking the time to leave a review! It means a lot to us! Keep in touch if there is anything else we can help you with 😊

5 / 5 Share

Aug. 9, 2022

Great costumer service from Nicole! The app was easy to set up, we are curious to see how smooth it is once we launch.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

It was great chatting with you today! I am so glad that Smile has been easy for you to set up 😊 Thanks so much for taking the time to leave a review! We really appreciate it πŸ’› Nicole

5 / 5 Share

Aug. 3, 2022

awesome app, very good and cost effective. just wish it had an option for the rewards redemption to be accessed via a standard webpage instead of an app or floating button

Using app

Over 2 years

Total reviews

5

Average rating

4.2

Developer Reply

Thanks for taking the time to leave a review! It was amazing helping you today :) -Jade <3

5 / 5 Share

Aug. 1, 2022

Tech supporter Nicole was amazing and thorough. I have no doubt if I have a problem on my side, they will walk me through what to do. !!!!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

It was great chatting with you today! Thanks so much for taking the time to leave a review πŸ˜„ Don't hesitate to reach out if you need anything, we are here! - Nicole

5 / 5 Share

Aug. 1, 2022

The customer support team is great! They've been very prompt & supportive throughout the onboarding process. The set-up process is simple & intuitive. Hoping to make the best out the app !

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave a review. We are so happy that t our support team has been helpful through onboarding, and the set up was easy! πŸ’›

5 / 5 Share

July 27, 2022

Very simple to use the app and with great support to get us off the ground when we had some unexpected issues.

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave us a review! Glad to hear you are enjoying the app! Just let us know if you need anything at all, always glad to help! πŸ’ͺ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share

July 26, 2022

I had an amazing experience with Nicole! Her personality was very pleasant and she took the time to review my site/program. She gave me great feedback on the rewards I had set up. She also answered all my questions which removed some anxiety I was having. She was the absolute best!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

It was a pleasure chatting with you today! I am so glad that we were able to help you get your program set up. Thanks so much for taking the time to leave a review! We really appreciate it πŸ’› Nicole

5 / 5 Share

July 26, 2022

The Smile.io team was super patient and willing to help every step of the way. Great customer service!

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! I am so glad that we were able to help you set up your program. Don't hesitate to reach out if you ever need anything else πŸ’› Nicole

5 / 5 Share

July 25, 2022

I am using this app to incentive my customers to make a purchase. I really love how it is performing so far!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate it and are so glad that you are loving Smile so far :)

5 / 5 Share

July 25, 2022

Joshua was responsive and very helpful. He put a little video together after visiting my site to help me help my customers learn how to use their reward points. Thank you.

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for these kind words! I am glad I was able to help! Have a wonderful week!β˜€οΈ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share

July 25, 2022

A great out-of-the-box loyalty solution that we could setup in a matter of minutes. Appreciated the instant support and personalised Loom's to save setup time.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your feedback! Stoked to hear we are hitting the mark, this is what we strive for! πŸ’ͺ😎 It was a pleasure speaking with you! 🌈 Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share

July 25, 2022

We have just launched this app in one of our stores and Smile.io have been a great help during the setup.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving us a review my friend! It was a pleasure chatting today, good luck with your launch! πŸš€ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share

July 23, 2022

I love using the Smile.io app! It's such a great way to give back to loyal customers. With lots of advantages and a clear design, this is my favorite app to spoil my customers with awesome rewards.

Using app

About 1 year

Total reviews

26

Average rating

5.0

Developer Reply

Thanks so much for your lovely review! 🀩 We're so stoked to hear that you're loving Smile and that it's helping you build loyalty with your customers πŸ’ͺ✨

5 / 5 Share

July 22, 2022

Great Customer Service & Quick responses when troubleshooting issues. So far so good with Smile loyalty points.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for leaving us a review! You were a joy to chat with, I appreciate you! Best of luck with everything my friend! ☘️ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ