Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,617
Reviews
Chart
#30
Shopify

All reviews

5 / 5 Share
July 25, 2023

Jade was very helpful :) Smile is an easy and useful tool for our customers that allows them to incentivised for their purchases.

Store Using app Total reviews Average rating
Hasbean Over 2 years 2 5.0
Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
July 24, 2023

Amazing customer service from Jade! The app is pretty user friendly and mostly easy to integrate with select POS systems. The customer service has always been prompt and helpful!

Store Using app Total reviews Average rating
el be goods About 3 years 1 5.0
Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
July 22, 2023

Great app very very easy to install and use. Great customer support (thanx to David). I'm using Smile on 3 websites.

Store Using app Total reviews Average rating
Browlab 7 days 2 5.0
Developer Reply

Thank you so much for your review we really appreciate your kind words. Please reach out if there is anything else we can help you with. Cheers The Smile team

5 / 5 Share
July 21, 2023

Patient thank you so much lisa1111111111111111111111111111111111111111111111111111111111111111111111111111111111

Store Using app Total reviews Average rating
Showstoppers 365 4 months 1 5.0
Developer Reply

Thanks for taking the time to write this review ☺️ It was a pleasure helping you! Lisa - Smile Team✨

5 / 5 Share
July 21, 2023

Lisa was fast and helpful! Even helped with simple math...can't stand math! It's difficult to find kind people to help with your online business, but Lisa was really great. Would love to defer to her for her excellent service from here on out, but I know that would be asking a lot.

Store Using app Total reviews Average rating
blue cottage lane Over 1 year 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words 🤩 It was a pleasure chatting with you and I'm so glad I was able to bust out my sweet math skills for you 😂 Please don't hesitate to reach out if we can help with anything else! Lisa - Smile Team✨

5 / 5 Share
July 20, 2023

Very easy to set up! I decided on the smallest upgrade so we can use our logo. I had a couple of questions about setting up the customer emails. Nicole was fantastic in getting back to me quickly, only to learn that the program pretty well does all the filling in for you. Great customer service with a smile! (pun intended). We're excited about this Loyalty Program. Thank you!

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your review we really appreciate your kind words We agree Nicole is Fantastic!!! Please reach out if there is anything else we can help you with. Cheers The Smile team

5 / 5 Share
July 20, 2023

Very straight forward instructions. So easy to set up and launch. I had to ask for assistance and the support was great.

Store Using app Total reviews Average rating
Bio DoUgh 6 days 4 5.0
Developer Reply

Thanks so much for leaving a review! We are glad you've had such any easy time setting up and launching your program. Don't hesitate to reach out if we can help you with anything else :)

5 / 5 Share
Nov. 29, 2023

It was great chatting experience with Nicole. She was amazing, prompt and very helpful. 5 stars , thank you again, Nicole!

Store Using app Total reviews Average rating
Dear Petite About 4 years 2 5.0
Developer Reply

We appreciate your kind words! We also think Nicole is super awesome. Let us know if there is anything else we can help you with :)

5 / 5 Share
July 19, 2023

Hannah was very helpful. She managed to show me all the steps to getting my customer emails correct.

Store Using app Total reviews Average rating
Lambchopssocks 5 days 5 5.0
Developer Reply

We appreciate your kind words! We also think Hannah is super awesome. Let us know if there is anything else we can help you with :)

5 / 5 Share
July 18, 2023

Loved how quickly and wonderfully I got the support! Still have to use the app for a long time review, until then- Peace!

Store Using app Total reviews Average rating
Zoe India 3 days 1 5.0
Developer Reply

Thank you for taking the time to leave your kind review ❤️ - Jade & The Smile Team

5 / 5 Share
July 17, 2023

Customer service and support are great. The app is slick and very easy to use. Jade specifically was awesome when I had a question about how something worked. Quick and to the point! This app is worth every penny!

Store Using app Total reviews Average rating
circleandsquaredecor 12 months 8 4.4
Developer Reply

We appreciate your kind words! Thank you. We are so glad you find Smile easy to use. We also think Jade is super awesome. Let us know if there is anything else we can help you with :)

5 / 5 Share
July 17, 2023

The app is easy to use and the customer support team is super helpful and fast to response to. The integration with other third party apps like Klaviyo also add value to our customer experience. :)

Store Using app Total reviews Average rating
Wanderlust + Co Singapore 5 months 1 5.0
Developer Reply

We appreciate you taking the time to leave a review! We're so glad that our Klaviyo integration is helping add to your customer experience and that our support was quick and helpful. Don't hesitate to reach back out if there is anything else we can do for you :)

5 / 5 Share
July 15, 2023

Just been fantastic from the beginning... we have used Smile for over two years and they have always been there to help. Great product. Nothing better!

Store Using app Total reviews Average rating
Out Of The Grey Coffee Over 3 years 5 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words! 💛

5 / 5 Share
July 14, 2023

Excellent support, I would recommend this app for every Shopify store. Thank you Jade you were awesome.

Store Using app Total reviews Average rating
Bricks Q8 27 days 6 5.0
Developer Reply

Thank you for taking the time to leave your kind review ❤️ - Jade & The Smile Team

5 / 5 Share
July 14, 2023

The team is very helpful and quick to respond, thanks to Jade for helping answer all of our questions.

Store Using app Total reviews Average rating
Mary Wyatt London Over 2 years 9 4.8
Developer Reply

Thank you for taking the time to leave your kind review. It was wonderful assisting ❤️ - Jade & The Smile Team

5 / 5 Share
July 13, 2023

Lisa was so helpful and attended to my questions perfectly about Smile plans and integrations. I am very grateful for all the solutions she provided. Thank you so much Smile Team!

Store Using app Total reviews Average rating
The Lavendaire Shop Almost 2 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words! 🤩 It was a pleasure chatting with you 💛 Lisa - Smile Team ✨

5 / 5 Share
July 13, 2023

Amazing. Super useful app. No major complaints. User friendly and most of the features are free. Thank you.

Store Using app Total reviews Average rating
1ne Performance About 2 hours 6 5.0
Developer Reply

Thanks so much for leaving a review. We really appreciate it! Don't hesitate to reach out if we can help you with anything else :)

5 / 5 Share
July 12, 2023

The features are great and the support is awesome, they make sure that you dont stuck at any point as a end user

Store Using app Total reviews Average rating
Baby Fitaihi Over 1 year 2 5.0
Developer Reply

Thanks so much for leaving a review. We really appreciate it! We are glad you enjoyed our support. Don't hesitate to reach out if we can help you with anything else :)

5 / 5 Share
July 12, 2023

Let me commend Hannah for her remarkable professionalism and expertise. From the moment I reached out for help, she displayed genuine care and made me feel heard. Her attentiveness to my concerns and willingness to go above and beyond truly made a difference. I was met with a level of support that exceeded my expectations.

Store Using app Total reviews Average rating
flowerknows_development 4 months 3 5.0
Developer Reply

Thanks so much for leaving a review. We really appreciate it! We think Hannah is awesome too. Don't hesitate to reach out if we can help you with anything else :)

5 / 5 Share
July 11, 2023

Lisa helped me quickly and answered my questions! Plus she messaged cute gif pictures in our conversation to say hey!

Store Using app Total reviews Average rating
Lucky Catch Boutique About 2 years 3 3.7
Developer Reply

Thanks so much for taking the time to leave this kind review! It was a pleasure chatting with you 😊 Lisa - Smile Team ✨

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