Smile: Loyalty Program Rewards

Sept. 25, 2022

I'd be lost without Shopify. Since the launch of my business two years ago I've been using and loving shopify. I found the website really easy to use and the functions are great. Happy customer, would recommend!

Sept. 23, 2022

The customer service in amazing! I was having a hard time setting up my rewards program, and every time I have reached out they have been so helpful! Hannah, Lisa, and David are awesome!

Sept. 21, 2022

The app functions perfectly and the support team are all rockstars, they always help and reply super quick!

Sept. 17, 2022

Andrea from the Implementation team gave us a fast reply and detailed step-by-step instructions. Thanks

Sept. 16, 2022

Smile's customer service is very patient, helpful, and excellent! They are always standby for any of your questions.

Sept. 15, 2022

I love this app and any time I have contacted support they are always very helpful! My customers are enjoying using their rewards both in store and online!

Jan. 29, 2024

I'm really pleased with David's service, he's smart and always get question right away! smooth and efficient & professional communication, high rec smile yay!

Sept. 14, 2022

The app is brilliant and becomes a whole new beast when added a plus store, the customer service provided is second to none, they answer in seconds and go the extra mile to provide support an help. A massive thanks to Joshua who really assisted us when we got stuck

Sept. 12, 2022

Great customer service! Jade was very helpful answering all the questions I had regarding the set up and features of the program. Would recommend 100%

Sept. 12, 2022

I love this app, superb for creating a good-looking and effective points system. I love the 24-hour live chat help, Joshua was a great help, thanks!

Sept. 12, 2022

After installation, I reached out to customer service regarding some questions around setup. Not only did I hear back within 5 minutes, but my representative, Joshua, created a video showing me how the program is integrated into my Shopify platform and how the rewards and Shopify accounts are linked. It was great talking to someone immediately and having a personalized explanation to put my mind at ease.

Aug. 1, 2025

I like that it just kinda does its thing, rewarding my collectors and buyers as they purchase paintings and prints, and allowing them to redeem rewards for gift certificates to spend in the shop. Once it is set up it doesn't need much from me! I appreciate the quick customer service help, too!

Nov. 19, 2025

I had a question about a setting and received a response quickly, with clear directions and I was able to make the adjustment with ease. Thanks so much for the help, Jade!

Sept. 9, 2022

I had issues with the redeeming of points and did not know how to setup the rules so he showed me articles that worked out.

Sept. 12, 2022

I am new still exploring hope it helps my ecommerce business. It is simple to install and the helpdesk is very helpful The help centre is very helpful

Sept. 8, 2022

I love this app! Easy to set up and maintain, and customer support is fast and efficient. Would highly suggest singing up.

Sept. 6, 2022

Has been great so far! And support has been fast an easy! Lisa was fast and exceptionally clear in my needed solution. Thank you SMILE!

Aug. 31, 2022

Love this app! Our customers actively use it and we have seen an increase in sales due to customers being able to use points on purchases.

Aug. 25, 2022

so far so good, and I really like their support Team. I talked to Nicole... Testing and all is awesoe

Aug. 24, 2022

We really love the Smile.io. The support is awesome! The UI of the Backend is clean and clear -> easy to set it up!