Smile: Loyalty Program Rewards
All reviews
So far we are really loving this app and its user-friendly interface. Plus it's a huge bonus to have amazing customer support. The staff was super quick and efficient in answering some of our questions when we were first starting to get set up. :)
Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team
Je n'ai pas encore eu le temps de bien utiliser l'app mais je peux d'ores et déjà dire que le service client est plutôt opérationnel et ça on apprécie beaucoup !
Merci pour votre avis! nous sommes si heureux que vous ayez trouvé le service client favorable! - Hannah and the Smile Team :)
Smile Loyalty Rewards has wonderful customer service and we love partnering with them. We are very pleased with the app and support we receive. Thank you!
We were happy to help! Thanks so much for taking the time to leave a review. Don't hesitate to reach back out if there is anything else we can help you with!
I am excited to offer my loyal customers something nice! Setting up the app was easy and Angie from the support team answered all of my questions and concerns! Thank you so much for a seamless experience!
Thanks for taking the time to share! I'm so glad to hear you've had a good experience so far! - Angie and The Smile Team
We are still on the FREE version and not only is the app itself quality, but the support is fantastic! We are looking forward to joining as paid members as we grow, but even FREE this is great! Strongly recommend this app! A+
Thank you for taking the time to leave your kind review. I am so happy to hear that you are loving Smile ❤️ - Jade & The Smile Team
Rarely met a support so professional, welcoming and helping. A thousand thanks to Joana who showed exemplar professionalism and knowledge of the tools. She helped me resolve my issues, constantly asking about the problem resolution even when I did not answer. Great support. Put Joana head of Technical Support !
Thanks so much for taking the time to leave this kind review 😊 Joana - Smile Team ✨
I can’t believe all of the free features you get with this program! Like I feel like I’m robbing them. My customers love it and I love how prompt their support is. In a world where everyone has and needs a reward program im glad to have found this easy to use one
Thank you for taking the time to leave your kind review. It was wonderful assisting you today and I am so happy to hear that you are loving Smile ❤️ - Jade & The Smile Team
High quality set up. Fast and helpful support. Good resources available and smooth onboarding process.
Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team
The app itself is intuitive, user-friendly, and has played a pivotal role in enhancing our customer loyalty and engagement strategies. A special mention to Mackenzie, our main point of contact. She has been instrumental in ensuring that our integration went smoothly and our experience has been top-notch. Her knowledge, patience, and dedication have made all the difference. It's evident that she genuinely cares about our success, and her insights have been invaluable to our team.
We appreciate your kind words! Thanks so much for leaving a review. :)
Excellent, and the support is excellent. Everyone should have a review app if you have a shopify store, and I highly recommend this one!
We appreciate your kind words and are so glad you enjoyed our service. Thanks so much for leaving a review. :)
Super easy to use and very user-friendly. Was able to import customer data from previous app and setup notification emails within a day of use. Would recommend to all businesses.
Thank you for your review, we really appreciate it. We are so glad to hear you found the import process easy! - Hannah & The Smile Team :)
The customer service is excellent! Nicole and Andrea were super helpful in guiding me through the set up. They patiently answered all my questions!
We appreciate your kind words and are so glad you enjoyed our service. Thanks so much for leaving a review. Don't hesitate to reach back out if there is anything else we can do for you :)
Nice app, quick results, easy to navigate, works, helpful team! Even the no-costs option is enough to start with.
We are super glad you've had such an all-round positive experience using Smile! Thank you for the kind words, we're here to support you achieve the best results 🙂 - Maria and the Smile Team 💛
I have a problem with transferring plan from Global to Local stores, the service is so smooth and I just need to follow the instruction, she so patient eventhough it's a long and confusing process. Thank you to Hannah the one who assist me :)
Thank you so much for your review Amy, glad to hear the service was smooth! It was a pleasure assisting you - Hannah & The Smile Team :)
Intuitive dashboard, easy integration with our Shopify store and fabulous support from the Smile team!
Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 It was a pleasure chatting with you today 💛 - Lisa & the Smile Team✨
Amazing customer support and easy to use admin. Lisa was a big help in guiding me through how to roll-out Referrals prior to Rewards. Panel options are there to do this gracefully!
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨
Extremely user friendly and customer service was friendly and helpful with my questions! My shop doesn’t require the paid plan at the moment, but the free plan has enough features for me to play around. Highly recommend!
Thanks so much for taking the time to leave a review! We really appreciate it and are so glad that we could help :)
I downloaded Smile some time ago and have found it a very user friendly tool. It also has really helpful customer service.
Thanks so much for taking the time to leave a review! We really appreciate it and are so glad that its been user friendly for you :)
Its user friendly and our customers seem to love it. The support is also really great. Jade helped me today and it was a quick lesson for me, easy to do :)
Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team
I am still very new to the app, but the service I have received from the entire Smile team (specifically Lisa, David, and Nicole) has been beyond great. They have been very responsive and linked me to very informative docs and resources to help me build a strategy and configure my program. Loyalty program coming soon!
Thank you so much for taking the time to leave this review! We appreciate it so much & we look forward to continuing helping you get all set up 🤩 The Smile Team💛
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.