Smile: Loyalty Program Rewards
All reviews
I had a fantastic customer support experience with Smile! They were incredibly responsive and promptly addressed my questions. We've used Smile for a few years now and it's been a valuable platform to help build and reward customer loyalty. Highly recommend.
Thank you for this kind review. We are delighted you found our support helpful and the onboarding process easy. Please reach out if there is anything else we can help with. Cheers The Smile Team
Great customer service from Andrea. Very timely in responses which we value, and went above and beyond to address the questions asked. The app itself is user friendly and we are looking forward to extending the integrations we currently use to provide more value for our end customers. Good job guys..
Thank you for your review. We are delighted you find our app user-friendly. Please reach out if you need any help with your integrations. Cheers The Smile team
Great program and easy to use. Integrations are working well and support is super quick and helpful! Lovely to finally have a proper loyalty program in our shop.
Wow, thank you so much for taking the time to leave such a lovely review. We really appreciate it. Please get in touch if you need anything we are always happy to help. Cheers The Smile Team
I have been looking into a loyalty app for some time, and after fair bit of research, have settled on Smile. It ticks every box we need, and whilst not cheap, it seems to offer better value than much of the competition. On top of that it seems pretty straightforward to use, and the staff I have dealt with have been super helpful and patient.
Thank you so much for taking the time to leave us a review and for your feedback. We really appreciate it and take it on board. We look forward to helping you in the future. Cheers The Smile team
This app is so great and have a very friendly user-interface which separates this app from their competitors. Customer Support is also very good.
Thank you so much for taking the time to leave us a review. We really appreciate it. We are delighted you find our UI clear and easy to use. This is definitely one of our main goals. Please reach out if we can help with anything.
Hannah was really helpful and quick with her responses! It really helped me to understand more about the app and its functions.
Thank you so much for your kind words. Hannah is one of the best and we will pass on your appreciation. Please feel free to reach out if you need any help.
The lovely people from Smile are awesome, super helpful when something is needed and a solution is never far away. Always a pleasure to deal with them and we've been doing so for years. <3 Jimmy Joy
We're all extra delighted by this wonderful review! π€© Pleasure is ours, and we look forward to supporting you in many more achievements to come π Smile Team π
Très bonne communication, et excellent service.... AAAAAAAAAAAAAAA+++++++++++++++++
Thanks so much for taking the time to leave this kind review π Smile Team β¨
Nice app and fast customer service... Hope you will get help from sunshine Jade. Thank you for your service!
Thank you for taking the time to leave a review, it was a pleasure assisting today β€οΈ - Jade & The Smile Team <3
Thank you, Nicole, for your quick help! Loving the simplicity of this app as well as the customer service.
Thanks so much for taking the time to leave this kind review β we really appreciate it! π Smile Team
Had a negative experience first , then Nicole from customer service helped us sort everything out and get the best out of our App. Smile.io have allowed our retail location to collect and retain more customers and allow for an enjoyable experience for our customers.
I am just setting this app up at the end of a very long week, and Jade has been over the top patient and helpful. I would give her ten stars if I could
Thank you for taking the time to leave a review, it was a pleasure assisting today β€οΈ - Jade & The Smile Team <3
Support was great, was able to help resolve our issues quickly. Wonderful service. Very helpful to us.
Thank you for taking the time to leave a review, it was a pleasure assisting today β€οΈ - Jade & The Smile Team <3
Nicole has been super helpful, answering my questions and helping me the same day with issues I was having which are now totally resolved
Thanks so much for taking the time to leave this kind review β we really appreciate it! π Smile Team
Guys, i use your app for my spanish eshop...it is amazing.. BUT... i need to have Italy language available ... UPDATE: Please any schedule time when i can expect italy language? is it possible??
Thanks so much for taking the time to leave this review β we really appreciate it! π Currently, Smile is available in English, Spanish, German, Brazilian Portuguese, and French. But I totally understand the use case and desire to translate Smile into multiple languages (other customers have also expressed their interest in multi-language support, and we can see why) and we really love this idea. π€© we'd be happy to +1 this with our product team for you β Thanks! -the Smile team π
Quick response to all the questions! I just wish the starter pack were a bit less expensive. But overall, the customer support and launching the app into my platform was easy and simple. Highly recommend
Thanks for the kind words, and for taking the time to leave a review. It means a lot to us! Don't hesitate to reach out if there is anything else we can help you with :)
They have the best customer service! Answered so quickly and made it easy to make updates! Highly recommend.
Thanks so much for taking the time to leave a review. We are so glad that our team was able to help you quickly today :) Let us know if there is anything else we can help you with!
Nicole was wonderful. She got to the root of my problem within 3 messages and was very friendly. She even provided some videos for further assistance.
It was so great chatting with you today. Thanks for your kind words and for taking the time to leave a review. Let us know if you ever need anything else! -Nicole
Great customer service. We needed an app to unify our online and in-store locations and has worked seamlessly for us to offer rewards both online and in-store.
Thank you for taking the time to leave a review, it was a pleasure assisting today β€οΈ - Jade & The Smile Team <3
Amazing program ! fast help ! very happy I picked this for my website, i will keep using this. thank you
Thanks for the kind words, and for taking the time to leave a review. It means a lot to us! Don't hesitate to reach out if there is anything else we can help you with :)
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.