Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,617
Reviews
Chart
#30
Shopify

All reviews

5 / 5 Share
May 20, 2026

Shelby is GREAT! Thank you for the amazing support and for always taking care of us over the years! We truly appreciate all the help, responsiveness, and effort you put into making things happen for our team.

Store Using app Total reviews Average rating
Shop Rongrong Over 7 years 8 5.0
Developer Reply

Thank you for taking the time to leave a review and share your kind words, super happy I could assist today ❤️ - Jade & The Smile Team <3

5 / 5 Share
April 19, 2023

Jade was super helpful and friendly in helping us figure out some plan settings so that we can make sure our customers are best cared for. Thanks Jade!

Store Using app Total reviews Average rating
August Cloth Over 2 years 1 5.0
Developer Reply

Thank you for taking the time to leave a review, super happy I could assist today ❤️ - Jade & The Smile Team <3

5 / 5 Share
April 18, 2023

This is a great app with super customer service! My customers love it and I'm glad we added it! Easy to set up and use!

Store Using app Total reviews Average rating
The Village Tinker About 2 years 4 5.0
Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
April 18, 2023

Very easy and simple set up. I've been using Smile on other brands for awhile now and always appreciated the simplicity

Store Using app Total reviews Average rating
Coven Creations 8 minutes 1 5.0
Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
April 18, 2023

Jade was a massive help with a simple problem i had to get this launched and into action, thank you so much :)

Store Using app Total reviews Average rating
NI Supplements 6 months 2 5.0
Developer Reply

Thank you so much for your kind words , super glad I could help today ❤️ - Jade & The Smile Team <3

5 / 5 Share
April 16, 2023

All the bells and whistles I could want in a reward points app. Excellent, easy to use interface. A+

Store Using app Total reviews Average rating
Stitch Love Studio 10 days 7 5.0
Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
April 14, 2023

super helpful. lisa helped me trouble shoot and get a guest resolution going in just a couple of minutes.

Store Using app Total reviews Average rating
Savoy Tea Co Over 2 years 2 5.0
Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
April 14, 2023

Amazing app! Amazing help and support from Jade! Absolutely great. thank you. Cannot recommend these guys enough.

Store Using app Total reviews Average rating
Sellier 7 months 2 5.0
Developer Reply

Thank you so much for your kind words , we are happy to hear that you are enjoying Smile❤️ - Jade & The Smile Team <3

5 / 5 Share
April 14, 2023

Easy and user-friendly with a bunch of great options available on the free plan. The support team is super helpful and responds very quickly (thanks Jade!)

Store Using app Total reviews Average rating
The Pigeon Letters 8 days 6 5.0
Developer Reply

Thank you so much for your kind words, it was an absolute pleasure assisting you today. ❤️ - Jade & The Smile Team <3

5 / 5 Share
April 13, 2023

Great customer service! Great app for customer loyalty! And the free version gives you all you need!

Store Using app Total reviews Average rating
Weathered Wood Home About 1 year 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 - Lisa & the Smile Team💛

5 / 5 Share
April 13, 2023

Customer service received from Lisa was 10 out of 10! Super friendly, helpful and quick to respond. Thanks, Lisa!

Store Using app Total reviews Average rating
Little Stocking Company About 1 year 3 5.0
Developer Reply

Thanks so much for taking the time to leave this lovely review! It was great chatting with you today✨ - Lisa & the Smile Team💛

5 / 5 Share
April 13, 2023

This loyalty and rewards app is very user friendly. Customer service is great and fast! Nicole has helped me with questions to set up our website's loyalty and rewards for our website and POS.

Store Using app Total reviews Average rating
Jami Ray Vintage About 1 month 4 5.0
Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
April 11, 2023

So excited to get this loyalty program working for us! Jade was awesome and made the set up quick and easy to understand.

Store Using app Total reviews Average rating
My Happy Place Boutique 11 days 2 5.0
Developer Reply

Thank you so much for your kind words, it was an absolute pleasure assisting you today. ❤️ - Jade & The Smile Team <3

5 / 5 Share
April 11, 2023

So far so good. Easy to install (bear in mind there's a 15-minute delay before your changes appear on Shopify store), customer service was prompt and helpful.

Store Using app Total reviews Average rating
The School of UX About 2 hours 6 4.3
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate it. Don't hesitate to reach out if there is anything else we can help you with 💛 Joana

5 / 5 Share
April 7, 2023

Smile has been pretty seamless to set up and when I experienced a little issue, the customer service was outstanding. Joana went out of her way to step me through a solution and then fixed another problem on my site without me needing to log a separate case with Shopify or my Theme developer. I'm early into my journey using Smile but, so far, I'm really impressed by its service. Happy to recommend Smile!

Store Using app Total reviews Average rating
Little Change Creators 5 months 5 5.0
Developer Reply

Thank you so much for taking the time to leave us a review - it's much appreciated! 🤩 -Joana & Smile

5 / 5 Share
April 7, 2023

app's crazy. We are soon gonna implement the 600€/month plan in our marketing ecosystem, definitely and investment, but surely with postive roi at the end of the month.

Store Using app Total reviews Average rating
AlexTheory 23 days 7 5.0
Developer Reply

Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖

5 / 5 Share
April 6, 2023

Fast and professional help, got support in just a short while and they answered me even if i was AFK. Afterwards when i came back i got the support i needed. 5 Stars from Finland!

Store Using app Total reviews Average rating
Tjosken 24 days 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much 🤩 Smile Team ✨

5 / 5 Share
April 4, 2023

Great app, looks like i can apply rewards for my customers and works really well, customer support for this app was really helpful as well. highly recommend

Store Using app Total reviews Average rating
Hollow Tree Candle Co 23 days 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 Smile Team ✨

5 / 5 Share
April 4, 2023

Nous recommandons cette application car elle est facilement paramétrable et à mettre en place. Nous espérons que nos clients seront tout autant satisfaits.

Store Using app Total reviews Average rating
Deco Cuir About 2 months 5 5.0
Developer Reply

Nous sommes très heureux que vous soyez satisfait, et espérons que vos clients le seront aussi! Merci beaucoup pour vos aimables paroles 💛 - L’équipe Smile 🙂

5 / 5 Share
March 31, 2023

We needed help with accessing rewards and understanding how the program works, and Lisa was so helpful and quick with her answers!

Store Using app Total reviews Average rating
Entry Envy 3 months 8 4.9
Developer Reply

Thanks so much for taking the time to leave this lovely review! It was great chatting with you yesterday✨ - Lisa & the Smile Team💛

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