Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,617
Reviews
Chart
#30
Shopify

All reviews

5 / 5 Share
March 30, 2023

I needed assistance updating an offer for our store and Jade was incredibly fast and helpful in doing so!

Store Using app Total reviews Average rating
Simply Organic Beauty Almost 5 years 6 4.8
Developer Reply

Thanks so much for taking the time to leave a review! It was a pleasure helping today. ❤️ - Jade & The Smile Team <3

5 / 5 Share
March 30, 2023

This is very helpful in customers spending more within my store. I love that there's a free version of the app. This helps small businesses like mine to survive in today's economy!

Store Using app Total reviews Average rating
Lilly & Jace Kids Boutique About 24 hours 1 5.0
Developer Reply

Thanks so much for taking the time to leave a review! It was a pleasure helping today. I am glad Smile is able to help your business ❤️ - Jade & The Smile Team <3

5 / 5 Share
March 30, 2023

Thank you very much Jade for your top-level support. You really helped me understand this plugin and went all the way out to explain.

Store Using app Total reviews Average rating
CanScience 8 months 2 5.0
Developer Reply

Thanks so much for taking the time to leave a review! It was a pleasure helping today. I am glad I was able to offer assistance ❤️ - Jade & The Smile Team <3

5 / 5 Share
March 30, 2023

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Store Using app Total reviews Average rating
Borg El Arab Press 25 minutes 1 5.0
Developer Reply

Thanks so much for taking the time to leave a review! :) - The Smile Team <3

5 / 5 Share
March 29, 2023

Love Smile! Such an awesome app that rewards my customers without me having to do a thing. Great for customer retention! Had an issue recently with my launcher not showing points and continuously needing my customers to log in. I got in touch with the Smile team and the issue was fixed within minutes. Even got a compliment on my products which was nice! Would highly recommend this app to anyone looking for a rewards system for their website!

Store Using app Total reviews Average rating
Holly & Co Over 4 years 4 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 It was a pleasure chatting with you today (still laughing at your amazing tees, by the way 👕🐕🖕🤣) 💛💖💛 Lisa - Smile Team✨

5 / 5 Share
March 28, 2023

Just launched Smile today and needed help to change something. Customer service was excellent and cleared up my problem instantly! Thanks!

Store Using app Total reviews Average rating
The Blue Butterfly Boutique About 3 years 1 5.0
Developer Reply

Thanks so much for taking the time to leave a review! It was a pleasure helping today :) -Jade & The Smile Team

5 / 5 Share
March 28, 2023

Quick responses from customer service always! The answers are always helpful, clear and to the point.

Store Using app Total reviews Average rating
Developer Reply

Thanks so much for taking the time to leave this review ✨ — Smile Team 💛

5 / 5 Share
March 28, 2023

Awesome help from the Help Center people. A little limited on the Starter Plan (paid), but ok for basic needs.

Store Using app Total reviews Average rating
ADAMUS 4 days 7 4.6
Developer Reply

Thanks so much for taking the time to leave a review! It was a pleasure helping today :) -Jade & The Smile Team

5 / 5 Share
March 25, 2023

Great initial experience, very helpful customer service team. Would recommend and can see the value in the platform already

Store Using app Total reviews Average rating
POWERCUT® About 1 hour 4 5.0
Developer Reply

What a lovely review 😍 Thank you so much for taking the time to give us your feedback—we appreciate it so much & we look forward to continuing to impress 🤩 Lisa & the Smile Team ✨

5 / 5 Share
March 24, 2023

Wonderful support from Maria! She helped us to fix our problem very quickly. By the way, great app to deal with your loyalty program.

Store Using app Total reviews Average rating
Clémence & Vivien 5 months 4 5.0
Developer Reply

We are glad Maria was able to offer help today! Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
March 23, 2023

Great fast assistance by Nicole. She answered all of my questions right away and went above and beyond to help me. Love this app!

Store Using app Total reviews Average rating
WaveBlock™ 1 day 2 5.0
Developer Reply

Nicole is the best! Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
March 23, 2023

Great service from Hannah & Nicole. I'm not 100% thrilled with the platform but the customer service is top notch :)

Store Using app Total reviews Average rating
The Smell of Fear About 1 year 8 5.0
Developer Reply

Thanks so much for taking the time to leave this review - We are glad that you Hannah and Nicole were able to help today and your feedback ! 😊 Smile Team ✨

5 / 5 Share
March 23, 2023

Hannah was wonderful. So super friendly and very efficient. She solved my problem and helped me to get set up for success. Very happy with Smile.

Store Using app Total reviews Average rating
Danaski Jewellery About 1 year 1 5.0
Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
March 18, 2023

Smile works great and is easy to use for both customers on the front end and for staff managing it in the back end. Set up is pretty much set and forget but support are fast and helpful when needed.

Store Using app Total reviews Average rating
HockeyStation Almost 2 years 9 5.0
Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
March 17, 2023

It was phenomenal, love how fast and friendly Lisa was. It was very refreshing and I am grateful for her quick help.

Store Using app Total reviews Average rating
Seek Discomfort 7 months 10 5.0
Developer Reply

Wow! What a lovely review 😍 Thank you so so much for your super kind words—it was an absolute pleasure chatting with you today 😊 Lisa - Smile Team ✨

5 / 5 Share
March 16, 2023

Great customer service and great articles to help with set up! Lisa was super fab and very friendly and easy to chat with!

Store Using app Total reviews Average rating
Holt x Palm 28 minutes 1 5.0
Developer Reply

Thank you so much for taking the time to leave this kind review! It was a pleasure helping you today — please don't hesitate to reach out if you need anything else 😊💕 Lisa - Smile Team ✨

5 / 5 Share
March 15, 2023

Super easy to use, Lisa in customer service is great. Highly recommend for businesses of any size! Smile is Awesome

Store Using app Total reviews Average rating
Iris & Indie Boutique About 3 hours 1 5.0
Developer Reply

Aww, shucks 😊 You're also great!! 🙌 Thank you so much for taking the time to write this sweet review — it was a pleasure assisting you today! Lisa - Smile Team ✨

5 / 5 Share
March 15, 2023

great customer service. Quick response, and a very helpful tool. Thank you Smile for all your help. -S

Store Using app Total reviews Average rating
Oro Monaco About 1 hour 10 5.0
Developer Reply

Thank you so much for taking the time to leave this kind review! It was a pleasure helping you today — please don't hesitate to reach out if you need anything else 😊💕 Lisa - Smile Team ✨

5 / 5 Share
March 15, 2023

This is a Great app and customer support! We use it for our POS transactions. My questions were answered and we're ready to go.

Store Using app Total reviews Average rating
Vapor Villa About 8 years 2 5.0
Developer Reply

Awesome that you are all set up now :) Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
July 14, 2023

Great app for a loyalty program and fantastic customer support and service! They go above and beyond to help find solutions, especially David who was very helpful with upgrading me to the growth package!

Store Using app Total reviews Average rating
USA Kavee 10 months 1 5.0
Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

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