Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,617
Reviews
Chart
#30
Shopify

All reviews

5 / 5 Share
March 15, 2023

This is a Great app and customer support! We use it for our POS transactions. My questions were answered and we're ready to go.

Store Using app Total reviews Average rating
Vapor Villa About 8 years 2 5.0
Developer Reply

Awesome that you are all set up now :) Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
July 14, 2023

Great app for a loyalty program and fantastic customer support and service! They go above and beyond to help find solutions, especially David who was very helpful with upgrading me to the growth package!

Store Using app Total reviews Average rating
USA Kavee 10 months 1 5.0
Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
March 14, 2023

Smile is very user friendly and is great for an affordable and easy to use Refer A Friend program. The customer service reps are amazing too! The live chat works great, and they let you know if anyone is online to help. Lisa specifically helped me solve a major issue in the matter of two responses. Thanks Lisa!!

Store Using app Total reviews Average rating
Ocean and San 5 days 7 5.0
Developer Reply

We are happy Lisa could help :) Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
July 14, 2025

Customer service is always quick to respond and help.

Store Using app Total reviews Average rating
Monica's Gourmet Cookies Over 4 years 2 5.0
Developer Reply

Joana is the best! Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
March 14, 2023

Smile is easy to set up and their customer support is very efficient and helpful. The app would be the best app for Shopify beginners who are looking for an owner-friendly program to engage customers.

Store Using app Total reviews Average rating
Keiko Uchida 27 days 3 5.0
Developer Reply

Thank you so much for taking the time to leave a review, it was a pleasure assisting. Super glad we were able to help! <3- Jade

5 / 5 Share
March 13, 2023

I had a hard time installing smile and the lady was very helpful, she even helped me removed my previous app.

Store Using app Total reviews Average rating
LE SUPPLI-HER 3 days 9 4.1
Developer Reply

Thank you for your lovely review! It was a pleasure assisting you earlier. Stay assured that we'll stay committed to providing you with quality support and services. Lynn💖

5 / 5 Share
March 11, 2023

Nutze die App seit ein paar Tagen und kann sie uneingeschränkt empfehlen. Bei Fragen ist der Kundensupport sehr gut.

Store Using app Total reviews Average rating
ooohne 31 minutes 6 5.0
Developer Reply

Wir freuen uns sehr, dass Sie von Anfang an hervorragende Erfahrungen mit Smile gemacht haben und wir unterstützen Sie weiter auf dem Weg! 🤩

5 / 5 Share
March 11, 2023

Thanks to Lisa for helping to resolve my issue and give advise on different topics. I believe there are some improvement for Smile required or needs to be done but for now I'm happy with the service as free plan use.

Store Using app Total reviews Average rating
Getaddis 14 days 2 5.0
Developer Reply

Lisa is doubtlessly a superstar and very happy to see your review 💛 Please do keep sharing your suggestions and feedback with us, it's what helps us grow and become even better! 🚀

5 / 5 Share
March 9, 2023

Have only recently implemented this into our business and it has been great! We wish we found Smile sooner. The team at Smile are super helpful and quick to help which has been great as well

Store Using app Total reviews Average rating
Jennifer Lay Pty Ltd About 2 months 1 5.0
Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
Jan. 9, 2024

Very friendly and helpful. Online chat is always nice and quick. It's refreshing to actually have assistance and support :)

Store Using app Total reviews Average rating
My PVC Over 1 year 5 5.0
Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
March 9, 2023

Very helpful when I needed assistance to exclude customers from redeeming rewards on items that are already marked down in my shop. I love the ease and flow of this app. Hopefully it will be the same experience for my customers.

Store Using app Total reviews Average rating
Loki Doki Dog 3 days 1 5.0
Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
March 8, 2023

I was able to get it up and running with zero issues and that says a lot since I am horrible with technology! Everything has been running smoothly since with no effort from me! AND, my customers love it!

Store Using app Total reviews Average rating
SassyBelleWares 2 months 3 5.0
Developer Reply

Thanks for taking the time to leave a review, we are glad that everything is running smoothly and that your customers are loving Smile as well :)

5 / 5 Share
March 8, 2023

Easy to use and great customer service! The free plan is awesome, and they are good on customer privacy too, which is super important for us

Store Using app Total reviews Average rating
Developer Reply

Thanks so much for taking the time to leave a review! It was lovely assisting you today <3 -Jade

5 / 5 Share
March 6, 2023

We love having this app as part of the buying experience for our customers. Great way to reward customers and drive/push sales for repeat purchases. Easily see what customers are earning and referring. The sales support staff was excellent in solving some back-end issues we had initially with setup.

Store Using app Total reviews Average rating
Insan K Healing Over 3 years 2 5.0
Developer Reply

Thank you so much for your kind words. We are so glad that our team has been able to help you out :) - The Smile Team 🙂

5 / 5 Share
March 5, 2023

Smile makes it easy to create a reward program on several different levels. Team is always available to help when you have questions too.

Store Using app Total reviews Average rating
Brynn Capella Over 5 years 2 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We are so glad that you've found Smile easy to use, and out team helpful. Don't hesitate to reach out if there is anything else we can help you with :)

5 / 5 Share
March 5, 2023

great app great support by the team. I have been using it for the last 1 year and ive seen already results

Store Using app Total reviews Average rating
Red Raven 8 months 10 5.0
Developer Reply

We are so glad that you are seeing results, and that our team was able to help you out :) Let us know if there is anything else we can help you with. And, thank you so much for leaving a review. We really appreciate it!

5 / 5 Share
March 4, 2023

Have needed a hand with a few things and the Team have always helped out super quick on the chat area. As an e-commerce store owner who integrates numerous apps customer service and more importantly the support aspect is vitally important to me when deciding who to trust and use. The Smile crew definitely tick this box for me!

Store Using app Total reviews Average rating
PerthCoffeeExchange 11 days 6 5.0
Developer Reply

Thank you so much for your kind words. We are so glad that our team has been able to help you out and that you put your trust in us 💛 We appreciate you taking the time to leave a review!

5 / 5 Share
April 1, 2025

Perfect after sell service, always had an answer for my questions very quickly.

Store Using app Total reviews Average rating
Biotanie About 2 years 3 3.3
Developer Reply

Thanks so much for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
March 3, 2023

Great program and service! Customers love using it too! If you are looking to add a rewards program to your site, this is a great one!

Store Using app Total reviews Average rating
White Elm About 1 year 7 4.4
Developer Reply

Thanks so much for taking the time to leave a review! It was lovely assisting you today <3 -Jade

5 / 5 Share
March 2, 2023

Lisa was very responsive and helpful. What wasn't understood, she made it very simple and insightful. very good customer service.

Store Using app Total reviews Average rating
Precious Hollows 4 days 15 4.8
Developer Reply

Thanks for leaving a review and for taking the the time to leave your feedback! - The Smile Team ⭐️

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