Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,267
Reviews
Chart
#12
Shopify

All reviews

5 / 5 Share
Aug. 23, 2022

I'm just getting started with Smile , trying to get a good foundation. Lisa answered my question very quickly and directly. When I asked a follow up that wasn't her area of expertise she quickly referred me to the team that should be able to help.

Store Using app Total reviews Average rating
Drink Italian 1 day 3 4.0
Developer Reply

Thank you for leaving us a review! Lisa is a rockstar, so glad she was able to connect you with a solution! πŸ˜€ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
Aug. 22, 2022

Smile does a phenomenal job of making it seemless to award customers points/rewards for tasks, using integrations such as Jude.me allows for points to be awarded for reviews, which is exactly what we use the platform for. Big shout of to the wizard himself that is Joshua, what a great guy and brilliant customer service, he deserves a wand upgrade (pay rise) if it was up to me! Cheers Joshua, you took a boring ole' question and turned it into a fun response. Keep up the good work, keep doing you and don't stop! Godspeed brother

Store Using app Total reviews Average rating
Jarmabox 4 months 2 5.0
Developer Reply

Thanks so much for this magical review! ✨ It was a pleasure chatting, so stoked to hear such great feedback! Keep casting those spells and growing that rewards program my friend! 🌱>>🌳 Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
Aug. 20, 2022

We wanted to implement a rewards program and chose Smile: Loyalty& Rewards. So far so good and tech support is great too!

Store Using app Total reviews Average rating
Cosmic Bath and Beauty About 2 months 5 5.0
Developer Reply

Thank you so much for your kind review! Happy to help! 😊

5 / 5 Share
Aug. 20, 2022

This app is amazing and I am so excited to see the excitement my customers have over our new loyalty program. This app was easy to integrate with Shopify (literally took me 5 minutes).. I had a few questions and customer service went about and beyond!

Store Using app Total reviews Average rating
Alden+Rose LLC 39 minutes 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🀩

5 / 5 Share
Aug. 19, 2022

Very nice app, easy to use, and has fast customer service. I highly recommend it!!!!!! I can't wait to upgrade so I can use more.

Store Using app Total reviews Average rating
Mink Envy Lashes 24 days 15 5.0
Developer Reply

Hi! We really appreciate you taking the time out to share your experience with us...We count ourselves lucky for customers like you! πŸ’›πŸ’›πŸ’›

5 / 5 Share
Aug. 19, 2022

Amazing support and service even if I currently have the free plan. I definitely recommand this app for loyalty and rewards program.

Store Using app Total reviews Average rating
LICA Wear 2 days 13 4.7
Developer Reply

Hey! Thank you for the great review. We’re so happy that you are loving it 🀩 Come back and chat with us soon. Cheers! πŸ₯‚

5 / 5 Share
Aug. 18, 2022

PHENOMENAL customer service. Extremely easy setup, intuitive to use, and tons of features we're excited to explore and add on!

Store Using app Total reviews Average rating
Wear Gales 2 days 3 5.0
Developer Reply

Thank you so much for the kind words! We are really happy that you found Smile easy to set up and intuitive to use. And we're also really glad you found our team helpful! We hope you have fun with all of the features :)

5 / 5 Share
Jan. 13, 2025

My question was answered quickly and the gal I chatted with was very pleasant.

Store Using app Total reviews Average rating
The Pretty Posy Boutique Over 2 years 1 5.0
Developer Reply

We are so glad that you were able to get the help you needed quickly! Thank you for taking the time to leave a review. It is so appreciated :)

5 / 5 Share
Aug. 18, 2022

The customer service is excellent! Very helpful and very understanding of my needs. Thank you so much Joshua and the team.

Store Using app Total reviews Average rating
Personal Lee Yours 6 months 7 5.0
Developer Reply

Thank you very much for your kind words! 😍 It was a pleasure speaking with you today, I am rooting for your success! πŸ’Έ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
Aug. 18, 2022

Great customer support and easy-to-use interface. We are new users but we are impressed by the easy installation and great support.

Store Using app Total reviews Average rating
pata paw About 22 hours 2 3.0
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate it :) It was great chatting with you and am so glad we were able to help you today <3 - Jade

5 / 5 Share
Aug. 18, 2022

Timely reply! awesome customer service, it helps me great! the customer services is very nice, and he can explain the details to me very carefully

Store Using app Total reviews Average rating
SwitchBot US About 2 hours 4 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate it :) It was great chatting with you and am so glad we were able to help you today <3 - Jade

5 / 5 Share
Nov. 21, 2025

We got our answer quickly and the customer service team is so very helpful Thanks!

Store Using app Total reviews Average rating
Cowgirl Yarn Over 5 years 2 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate it :) It was great chatting with you and am so glad we were able to help you set up birthday rewards πŸ’› Nicole

5 / 5 Share
Oct. 17, 2022

This is truely the best loyalty app! I have tested tested several apps and Smile.io is the clear winner! World-class support and help for the whole team. Smile.io gets my warmest recommendations. Great for any size of businesses!

Store Using app Total reviews Average rating
Alfaflick 2 months 5 5.0
Developer Reply

Thank you so much for taking the time to leave a review and your kind works :) We are so happy that you recommend Smile!!! -Jade <3

5 / 5 Share
Aug. 16, 2022

Freaking amazing! So easy to use. Took me a day to get fully set up with custom icons and all my own rewards set up! I LOVE it! I even imported customers past order dollars and gave them points for past purchases!

Store Using app Total reviews Average rating
Project Home DIY About 19 hours 4 4.0
Developer Reply

Thank you so much for leaving us this awesome review! 🀩 We appreciate your feedback almost as much as we appreciate YOU! Looking forward to helping you rock that new rewards program, your custom icons are so cute! 😍 Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
Aug. 17, 2022

Such wonderful support in helping me set up the app - quick and easy and even had custom videos to help.

Store Using app Total reviews Average rating
Happily Zen 1 day 7 5.0
Developer Reply

Thank you so much for this wonderful feedback! 😍 We love helping small businesses just like yours, that is why we do what we do! It was great chatting, I appreciate you! β˜€οΈ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
Aug. 15, 2022

Good customer service. Always prompt and helpful in their replies. Install was straight forward and easy to understand.

Store Using app Total reviews Average rating
www.MPCSupply.com Over 3 years 1 5.0
Developer Reply

Thanks for taking the time to leave us feedback, we appreciate you! 🀩 Glad I was able to get you sorted and on your way to making millions! πŸ’Έ Thanks again my friend! Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
Aug. 15, 2022

I love SMILE because their customer service is great! Their agent helps me solve the problem of how to set up the join now button via the app. I found it very helpful.

Store Using app Total reviews Average rating
SUNDAY MORNING COFFEE COMPANY About 17 hours 2 5.0
Developer Reply

Thank you so much for taking the time to leave us a review! Glad I was able to get you all sorted asap! πŸ’ͺ Have a wonderful week, best of luck with everything! ☘️ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

5 / 5 Share
Aug. 11, 2022

Very supportive and responsive customer service!Very supportive and responsive customer service!Very supportive and responsive customer service!Very supportive and responsive customer service!Very supportive and responsive customer service!Very supportive and responsive customer service!Very supportive and responsive customer service!

Store Using app Total reviews Average rating
Rider Shop SG 9 months 3 4.7
Developer Reply

Thank you so much for your kind words 🀩 We really appreciate you taking the time out to share your experience with us πŸ™

5 / 5 Share
Aug. 11, 2022

Smile is a straight forward way for us to reward our returning customers, the program was easy and quick to setup.

Store Using app Total reviews Average rating
Tabletop Supply 10 months 2 5.0
Developer Reply

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community ✨

5 / 5 Share
Aug. 9, 2022

Lynn and Lisa were very responsive and helpful with my concern! Everything was explained properly. Thank you to these two :)

Store Using app Total reviews Average rating
Royal Essence (Australia) Over 5 years 1 5.0
Developer Reply

Thank you for leaving us a review! Lynn and Lisa are rockstars! 🀩 So glad they got you all sorted, we are always here if you need us! πŸ’ͺ Cheers, Joshua - Smile Team πŸ§™β€β™‚οΈ

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