Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,617
Reviews
Chart
#30
Shopify

All reviews

5 / 5 Share
March 2, 2023

Maria was awesome and quick helping me figure out my issue. Not only did she show me how to fix it, she explained why and how each works......with screenshots and all.

Store Using app Total reviews Average rating
A Creative Life 30 days 2 5.0
Developer Reply

Maria is awesome! Thanks for leaving a review and for taking the the time to leave your feedback! - The Smile Team (:

5 / 5 Share
March 2, 2023

I installed this app to reward my loyal customers and the same time use it as a way of marketing my website. It works perfectly and makes happy the customers with the rewards they get. Had an issue with the launcher because it wasn't showing on our website. After contacting the customer service via chat, they solved the issue and now everything works fine.

Store Using app Total reviews Average rating
Saloos About 23 hours 4 5.0
Developer Reply

Thanks for leaving a review and for taking the the time to leave your feedback! - Joana from the Smile Tech Team ⭐️

5 / 5 Share
Feb. 28, 2023

Thank you Jade from Smile was really helpful and answered all my questions. Thank you very much. xx

Store Using app Total reviews Average rating
Lacrème Beauté 1 day 1 5.0
Developer Reply

Thanks so much for your kinds words and taking the time to leave a review! It was lovely assisting you today <3 -Jade

5 / 5 Share
Feb. 28, 2023

Prise en main rapide et intuitive, avec pas mal de contenu pour apprendre. Service client très réactif. Je recommande Smile !

Store Using app Total reviews Average rating
DROMFIT 17 days 4 5.0
Developer Reply

Thanks so much for your kinds words! It was lovely assisting you today <3 -Jade

5 / 5 Share
Feb. 25, 2023

Lisa was amazing! She helped my understand several features of the app! I feel much more likely to continue using the app and educating my customers on the app.

Store Using app Total reviews Average rating
pretty little things 3 months 4 5.0
Developer Reply

Lisa is amazing! Thank you for this review 💛 We are glad we were able to help!

5 / 5 Share
Feb. 24, 2023

Outstanding customer service from Jade. Much better than the program that I was on. Highly recommend.

Store Using app Total reviews Average rating
Atlas Bar 25 minutes 10 5.0
Developer Reply

Thanks so much for your kinds words! It was lovely assisting you today <3 -Jade

5 / 5 Share
Feb. 23, 2023

This one of the best apps to grow and take your business to the next level. It's very easy to install and great customer service as well.

Store Using app Total reviews Average rating
DesignedBy The Boss 9 days 5 5.0
Developer Reply

Our whole Team is delighted to know Smile has supported and elevated your business! Thank you for this review 💛

5 / 5 Share
Feb. 23, 2023

really quick and nice customer support! answered my question quickly even with only one person working !

Store Using app Total reviews Average rating
Come What Nay About 1 hour 3 5.0
Developer Reply

It makes us extremely glad to see you were assured of the superpowers of our customer support! 🦸‍♀️ We're here anytime 📩

5 / 5 Share
Feb. 22, 2023

Amazing customer service! They responded veery quickly and were extremely helpful answering all of my questions!

Store Using app Total reviews Average rating
TBJ 6 days 3 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate it. It was great chatting with you today & don't hesitate to reach out if there is anything else we can help you with in the future💪✨ - Lisa & the Smile Team💛

5 / 5 Share
June 2, 2025

Cole from CS is amazing! He was so helpful in working with me on the new feature to remove certain low margin items from earning points. This is a great app that has helped us increase our business!!

Store Using app Total reviews Average rating
TCO Fly Shop About 5 years 6 5.0
Developer Reply

WOW~! 🤩 Thank you for taking the time to leave this most lovely review 😊 We agree: David IS amazing 💪✨ - Lisa & the Smile Team💛

5 / 5 Share
Feb. 21, 2023

easy to configure, I had some questions that the customer service staff answered me in an excellent way, Lisa even made me a video to explain a configuration to me. Let us now await the results of the campaign. good job guys. www.octante.mx

Store Using app Total reviews Average rating
Octante 2 days 1 5.0
Developer Reply

Thank you so much for this lovely review! It was a pleasure chatting with you today and I'm so glad to hear you're loving Smile 💪✨ - Lisa & the Smile Team 💛

5 / 5 Share
Feb. 21, 2023

Absolutely LOVE the Smile app & team - Nicole was so helpful when we had a question and solved it immediately :) Such an amazing app for our customers!

Store Using app Total reviews Average rating
Claudia Dean World Almost 2 years 13 5.0
Developer Reply

Thanks so much for taking the time to leave a review. It was great chatting with you today. We are so glad you are loving Smile :) Don't hesitate to reach out if there is anything else we can help you with! - Nicole & the Smile team

5 / 5 Share
Feb. 21, 2023

The app is easy to use and integrates well with Shopify and Reviews.io. Whenever questions arise, the support team is quick to provide helpful thorough answers. Brandon with the Smile.io support team is great!

Store Using app Total reviews Average rating
Play It Koi Over 4 years 6 5.0
Developer Reply

We're so glad Brandon was able to help you out today. We think he's pretty great too! Thanks for taking the time to leave a review. We really appreciate it!

5 / 5 Share
Sept. 8, 2025

Very quick response from their support team, Joana, who was incredibly efficient and proactive with her responses and clarifications to our queries and issue on hand. Thank you!

Store Using app Total reviews Average rating
Wanderlust + Co Over 4 years 4 5.0
Developer Reply

We are so glad our team has been able to help you! Thanks for taking the time to leave a review. We really appreciate it :)

5 / 5 Share
Feb. 16, 2023

Very intuitive to use, looks great - easy to customize to our brand and design layout, very good functionality and the customer service has been excellent - thank you!

Store Using app Total reviews Average rating
Biodynamic Coffee About 22 hours 9 5.0
Developer Reply

Thank you so much for taking the time to leave a review! 😇 - Jade <3

5 / 5 Share
April 13, 2023

Excellent & helpful as always- quick and easy responses! Lisa has helped us a few times and is always super friendly and helpful!

Store Using app Total reviews Average rating
TOVAA 7 months 1 5.0
Developer Reply

Thank you so much for this lovely review! It was a pleasure chatting with you and I'm so glad that I was able to help with all your questions today 💪✨ - Lisa & the Smile Team 💛

5 / 5 Share
Feb. 16, 2023

Great Customer Service. Jade was super helpful, since I had just started using the App and really guided me through every process. A+

Store Using app Total reviews Average rating
hemproutine.fr About 1 hour 2 5.0
Developer Reply

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3

5 / 5 Share
Feb. 16, 2023

Excellent customer support. Very simple and easy to navigate. Would ideally be able to customise with our own fonts in the future.

Store Using app Total reviews Average rating
Aubin 9 days 8 5.0
Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
Feb. 14, 2023

Very perfect solution to my problem, quick response! Very professional, very nice and responsive, thanks again!

Store Using app Total reviews Average rating
FuGui Tide play 5 months 3 4.7
Developer Reply

You're welcome anytime, we're happy to know we quickly provided the best solution for you! Thank you for your time and the kind words 💛

5 / 5 Share
Feb. 14, 2023

The app has served its purpose for everything we as a company have need thus far. Their support responds quickly and efficiently. Jade was a great help!!

Store Using app Total reviews Average rating
ZLINERS Over 1 year 1 5.0
Developer Reply

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3

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