Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,136
chart
#27
All reviews
Review RSS Feed
Sept. 10, 2025
Very helpful and kind
Thank you for taking the time to share your review! We're always happy to help 😍 - Smile Team
Sept. 10, 2025
Erin was quick and helpful!
Thank you for taking the time to leave us this 5-star review! We're so glad that Erin could help ☺️ - Smile Team ✨
Sept. 9, 2025
Lynn was nice and very helpful. Thanks!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Lynn 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Sept. 9, 2025
Lisa was great and super helpful. All questions and concerns were answered!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Nov. 3, 2025
Jade helped me navigate several questions regarding the Loyalty VIP Tier system in Smile. She was very patient and gave me the information I needed without just handing me off to blogs/tutorials. Thank you!
Thank you for taking the time to leave us this 5-star review! We also think Shelby is exceptional 😍🤩 Don't hesitate to reach out if you have further questions. - Smile Team ✨
Sept. 24, 2025
amazing customer support, Erin was very helpful :)
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Joana 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Sept. 8, 2025
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🙂
Oct. 22, 2025
Great App! Great Customer Service!
Thanks so much for taking the time to rate us 5 stars! 🤩
Sept. 8, 2025
Great customer service
Thank you for taking the time to leave us this 5-star review! We're so glad that we could help ☺️ - Smile Team ✨
Sept. 8, 2025
Very good experience with customer care , amazing team! very quick responses and very helpful!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with our Support Team 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Sept. 8, 2025
Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨
Sept. 8, 2025
Excellent chat support, Erin was really helpful and knowledgeable. Thanks.
Thank you so much for sharing your review! We also think Erin is excellent 😍 - Smile Team
Sept. 6, 2025
I've previously used Smile.io in other stores and it is always a great experience! I love the ease of use and its functionality with my Shopify store. It is so easy to embed into my store and edit to how I would like for it to be.
Sept. 5, 2025
Helpful and understanding support team. Thanks Jade, for resolving my setup issue with the web platform changes.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Sept. 4, 2025
I want to give special recognition to my rep - Cole for going above and beyond in helping me customize my loyalty program. It took many conversations and quite a bit of pivoting, but he never lost patience and consistently delivered solutions tailored to my needs. His dedication, professionalism, and outstanding customer service made the process successful. Truly 5-star support—I couldn’t be more grateful!
Thank you so much for the review, we really appreciate it 💖 Don't hesitate to reach out if you have any questions! - Smile Team ✨
Sept. 4, 2025
Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨
Sept. 4, 2025
efficient and fast after-sales service, thank you Erin for your responsiveness.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Sept. 4, 2025
Ezra's responses were quick and accurate.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Ezra 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨