Smile: Loyalty Program Rewards

This app is great! It seamlessly integrates with our Shopify store, mobile app and our POS locations. Plus our customers love the benefit of earning rewards. Their tech support is great as well! They are always available to answer questions and help with any issues.

Nicole assisted me today and was a huge help! I appreciate her professionalism and her swift response. I'm looking forward to implementing the information she provided and continuing to serve our customers well. Thank you, Nicole!

Great app so far. All seems to be working well for my customers and it's very easy to use. Customer support is amazing. I've had to reach out a couple of times and they really do go above and beyond to help as much as they can. Highly recommend!

Smile makes me :) David and Hannah at customer success have been amazing and have helped me each step of the way!

Great app - really easy to get my Rewards program live and running. Excited to see some great results.

I am using the free plan because we are just getting started in our ecommerce journey. Already the app is super easy to navigate, very intuitive and user friendly. I had some questions about where the nudge feature would show up and Nicole was very kind, and answered all of my questions. When I expressed how I was already interested in upgrading to use all the fun features she offered us a free trial for the upgraded version! Now that is some customer service. Made me smile ;-)

I have been very happy with the rewards app, and the customer service is very good too. My customers give me good feedback about it and they enjoy spending their rewards and have started to use the referral scheme too.

APP很好使用，客服人員也很有耐心幫忙解答，整體使用起來體驗不錯，該有的功能也都有，滿足基本的會員後台設置功能，很推薦給其他有此需要的人!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I've used the customer support team a few times and they have been so helpful at answering my questions. They are quick to respond and very pleasant. I love this rewards system. It's easy to understand and set up. It's also easy to have customers redeem the points within the Shopify POS. I definitely recommend this rewards system.

I have been using smile for approximately six years for my business. While there have been a few hiccups, they have always helped me take care of those immediately and without incident. I love that they are expanding their program to make things run better for small businesses.

Works just as advertised. It is easy to use, customize and navigate. Customers do not seem to have any issues with it either.

The to-go app for Loyalty & Rewards. Beautiful interface! Easy to use and intuitive back end. all you want your Loyalty program to be. And now the grow plan has the VIP tiers! ‍

Super easy to use. Pretty much a set it and forget it app. When needed, support is quick and helpful. My customers love the rewards. When I had a question about the program (I have a legacy plan so I wanted to check to make sure everything was working.) Lisa took my question and forwarded it to Lynn. I was told it could take 24 hours to respond. Totally cool. Instead it was like 34 minutes. Lynn clarified all of my questions. Not only that, instead of upselling me, she assured me that I have all the features that I want and need in my legacy program. Amazing customer service all around.

We have been using Smile on multiple stores that we run and they have been amazing. Customer support has also been spot on. When it comes to "apps" it is VERY hit and miss. Dealing with Smile is completely "hit". Have no worries, they will treat you well and the software will function exactly as expected.

Easy setup, easy to use, functional and with excellent customer service. Highly recommend Smile to any online business with a rewards programme.

Awesome customer service! Big thanks to Jade for patience in my attempt to transfer my customer rewards from Wix to Shopify, I couldn't understand what I was doing but I was pointed in the right direction. Great app too, looks fab on my new shopify store!

Easy to implement and very flexible. Support team is very responsive and helpful. I would highly recommend this app

Fantastic app, Have it used for a while. Will continue to use it in the future. Highly recommended..

There is a free option which was a great place for us to start. Once we got a hang of it, it was super easy to use & works great for a small e-commerce

Decent features on the basic plan, but the main selling point is the customer service which is very helpful and responsive.