Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,130
chart
#23
All reviews
Review RSS Feed
Aug. 28, 2024
Their customer service is incredible. Even use their free plan, they still offer you a patient and helpful support. I really love this app. [Update: 29AUG24] Quick response and fix your problem in a short time.
Hey, we are delighted you love the App thank you so much for taking the time to leave us a review. If you ever need us, feel free to get in touch [email protected]
Feb. 25, 2022
La aplicacion funciona excelente, tiene muy buenas funciones y me ha generado una muy buena base de clientes fieles y ademas el soporte es increible.
Gracias por las amables palabras, realmente apreciamos que se haya tomado el tiempo para darnos una reseña. No dude en comunicarse con nosotros si necesita ayuda [email protected] 🙌
Feb. 15, 2022
I actually had a question about the app and I got directed to a bot, but within 1-minute it actually put me to an actual person, Larry. He was extremely helpful not only answering my questions, but addressing them and resolving them!
Thank you for your review,😍 I'm so happy Larry was able to help you. Just between you and me, we think he is really awesome too! 🙌 Best of luck with your program!
Feb. 15, 2022
So far, this app is doing precisely what I want and expect, and more than that I am immensely grateful for how the support team helped us work though one issue that surfaced. FANTASTIC product and team!!
Thanks for sharing your kind & generous feedback! 😊
Feb. 15, 2022
We love this app! So easy to use and the customer support is always so helpful and quick to respond!
Thanks so much for taking the time to leave us this review 💖 We're so glad to hear that you're enjoying our app!
Feb. 14, 2022
Beautifully designed app with lots of functions to engage your clients. Keeps your Shopify website looking professional & tidy after installation. 10/10.
Thank you for the kind words about our application's professional appearance - we're so glad you feel that way 🥰 Yours in Service, Smile Support Team
Feb. 11, 2022
Jades a life saver! Considering we are just on the free plan the support has been amazing! Thank you.
Thank you for the kind words about Jade! ✨We will be sure she sees your feedback! 🙏
Feb. 10, 2022
Great app and customer service! We just started using them and had some issues but Joana helped me a lot
Thanks so much for taking the time to leave us this review ✨
Feb. 9, 2022
Smile has been working great for us as we use it to manage our customer reward program. Their chat support is quick and friendly when helping us deal with any technical issues or questions that we may have.
We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕
Feb. 9, 2022
Great app! We have been using if for a while now and it has been useful to our customers and our company!
Using app
Almost 5 years
Total reviews
2
Average rating
5.0
Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯
Feb. 9, 2022
Great App. I am using from last 3 month , so far no trouble at all. Smile customer care team also very supportive to solve all issues if it comes. Using for my online store and Instore Shopify POS . Easy to understand . Highly recommended
It's great to hear that enjoy the app and our support. I'll let them know! We are excited for you and all your future clients 🚀
Feb. 8, 2022
A little start-up company getting very good and quick help form the Smile support team. Appreciate even the little guys are important. Many thanks Larry
Thanks so much for the kind words about our team and app 🤩 We aim to make things as intuitive as possible, and our all-star support team is here for anything else you may need assistance with!
Feb. 7, 2022
I am just learning to use it after watching the demo. The demo is good and the rep I have been communicating with is helpful. I think my customers will love this once I explain how it works.
Thank you so much for your review 🤩 Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!
Nov. 25, 2024
Excellent Loyalty Platform with robust features and a wide range of integrations. Prompt response to queries and help from David, Lynn and Jade. All three have been fantastic with resolving any queries we have had.
Thanks so much for taking the time to leave us a review 🙌 and David is indeed the best! ✨✨✨
Feb. 3, 2022
The platform is very easy to use and the customer service represents and provided FAQs are extremely helpful when I'm looking to receive additional information or resolve any issues.
Thank you so much for taking the time to leave us this amazing review 💖
Feb. 3, 2022
Smile.io is a great app to turn shop customers into repeat purchasers. The loyalty program make returning customers increase and increase the repeat purchase rate higher.
Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯
Feb. 1, 2022
This app has been a great addition to our website as a loyalty program for our customers. The customer service is super fast and extremely helpful! I would highly recommend.
We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕
Jan. 28, 2022
Smile.io has helped our brand build loyalty and returning customers, which is extremely important in 2022. We had some issues optimizing our program but David and the Smile.io Experience Team were SO much help. 10/10 Love it.
Thank you SO much for this lovely review 💖 We agree - David is absolutely amazing! 🤩 Please don't hesitate to reach out if we can help with anything else 🙌
Jan. 26, 2022
Quick and easy to create a robust customer loyalty plan! Help chat also provided quick response to questions we had
Thank you for the five-star review! We are always committed to providing quality products and services to our merchants! 💖
Jan. 23, 2022
we are still researching but the support so far is great in answering questions about how it will work
Thanks for sharing your kind & generous feedback! 😊