Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,617
Reviews
Chart
#30
Shopify

All reviews

5 / 5 Share
Nov. 24, 2022

It's the perfect app! Easily add it to your menu too! I would definitely upgrade if only the monthly subscription weren't so hefty. <3 Thanks Smile Team!

Store Using app Total reviews Average rating
Honestea & Co. 9 months 8 5.0
Developer Reply

Thank you so much for your review and your feedback! This is truly valuable to us! Should you still have any questions, please reach out to [email protected] πŸ™

5 / 5 Share
Nov. 22, 2022

Easy to set up and support is amazing! It also integrates with a lot of other apps which was my deciding factor in choosing this app.

Store Using app Total reviews Average rating
NaturoBest 36 minutes 12 5.0
Developer Reply

Thank you so much for taking the time to leave this lovely review πŸ™Œ It was great chatting with you today 🀩 Lisa - Smile Team ✨

5 / 5 Share
Nov. 18, 2022

A GREAT addition to our store being able to reward our loyal customers, and amazing service from the Smile team! What more could you want, first class and reliable - thank you!

Store Using app Total reviews Average rating
Dorset Wax & Wicks 2 months 4 5.0
Developer Reply

Thanks so much for taking the time to leave us this fantastic review! We appreciate it πŸ’› Lisa - Smile Team ✨

5 / 5 Share
Sept. 24, 2025

It's really quite a breeze to setup. The support is super quick, I had an issue with rewards stacking and Lynn was able to provide the exact solution needed. Thank you!

Store Using app Total reviews Average rating
Furry Planet Almost 3 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave a review ⭐️ It was a pleasure helping you today! <3 -Jade

5 / 5 Share
July 28, 2026

We've used Smile for a fair few years now and can only say good things the app itself and the support provided. Many new features coming which look great. Fantastic that they are not resting on their laurels. The support I have received for any of my queries has been second to none. Particularly the support I have received from Joana (27/09) - she answered all of my questions in a polite manner, and offered workarounds for our unique needs. Thank you. Update - 18/09 I've recently add dealings with Ezra, who was extremely helpful and efficient in sorting my request. Once again, the Smile team have delivered. Update 28/07 Smile continue to provide excellent customer support. Thank you very much Shelby.

Store Using app Total reviews Average rating
Vape Superstore Almost 8 years 6 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate it and are happy to hear that you enjoying Smile. Don't hesitate to reach out if you need anything else!

5 / 5 Share
Nov. 13, 2022

I love being able to provide a loyalty rewards program for my clients. They love redeeming their points as well. The app is easy to use and easy to set up.

Store Using app Total reviews Average rating
Daisy Farmhouse Soaps About 1 year 2 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We are so glad that your customers are loving your loyalty program and that you find Smile easy to use. We appreciate your feedback. Don't hesitate to reach out if you need anything :)

5 / 5 Share
Nov. 13, 2022

Great experience with Customer Support! I could feel that everyone from Smile is keen to help. Awesome!

Store Using app Total reviews Average rating
hanpoom-dev-test 9 days 1 5.0
Developer Reply

We appreciate your review and are so glad you had a great experience with our support team! We are happy to help you. Don't hesitate to reach out if you need anything else :)

5 / 5 Share
Nov. 11, 2022

I love this app. It has really increased my customer engagement and has tons of great features to encourage engagement. I'm very happy with it.

Store Using app Total reviews Average rating
Penny & Rose Over 3 years 6 5.0
Developer Reply

Thank you so much for taking the time to leave us this lovely review! It's very appreciated πŸ’– Lisa - Smile Team ✨

5 / 5 Share
Nov. 10, 2022

This is a great app for customer engagement. I was able to trial the Pro Plan and access all the features for 28 days. It has a lot of handy features.

Store Using app Total reviews Average rating
Laceometry 12 months 2 5.0
Developer Reply

Thank you so much for taking the time to leave us a review - it's much appreciated! πŸ’›

5 / 5 Share
Nov. 10, 2022

I love this app for gaining customer retention! Customer service is quick and responsive too! Been using it for years and highly recommend it.

Store Using app Total reviews Average rating
Salacia Salts Over 3 years 2 5.0
Developer Reply

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! πŸ’›

5 / 5 Share
Nov. 9, 2022

We have used Smile for over 2 years now. They have been most supportive and have helped answered all our questions throughout the years. From onboarding us to the odd issues we experienced, Smile was always there to solve them quickly and effectively. Great product that has helped us grown our business and nurture our customers.

Store Using app Total reviews Average rating
Urban Cachet About 3 years 4 5.0
Developer Reply

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!πŸ™

5 / 5 Share
Nov. 9, 2022

I've reached out to customer support a few times today with the smallest of questions and got treated like royalty. So impressed.

Store Using app Total reviews Average rating
The Comfort Company 3 months 6 5.0
Developer Reply

The only way royalty like yourself should be treated! πŸ‘‘πŸ‘‘πŸ‘‘ Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🀩 Lisa - Smile Team ✨

5 / 5 Share
May 15, 2024

Lynn helped me update my business information. I also asked questions about points and rewards and some new ideas on ways to redeem. Lisa was super helpful, has an amazing attitude and made my experience the best.

Store Using app Total reviews Average rating
Apothic Lash Bar Over 3 years 3 5.0
Developer Reply

Thank you so much for your kind review! It was lovely chatting with you today 😊 Lisa - Smile Team ✨

5 / 5 Share
Nov. 9, 2022

muy interesante una aplicaciΓ³n que funciona bien y hace lo que dice esta muy completa y es estupenda

Store Using app Total reviews Average rating
MTX STORE 6 days 3 5.0
Developer Reply

Thank you so much for leaving a review! It means the world to us :)

5 / 5 Share
Nov. 8, 2022

Just downloaded this app, needed some help and Nicole was so extremely helpful. They also have lots of explanatory videos as well which is great ;) 10/10 from me!

Store Using app Total reviews Average rating
The Neutral Dog Company About 1 hour 5 5.0
Developer Reply

It was so great chatting with you today! I am so glad the videos were helpful. Thanks so much for taking the time to leave a review. We really appreciate it. Don't hesitate to reach out with any more questions πŸ’› Nicole

5 / 5 Share
Nov. 7, 2022

I had an issue with a customer accessing her points. Nicole was really helpful in explaining what happened and instructing me on how to fix going fwd - thanks!

Store Using app Total reviews Average rating
StrengthxBeauty.com Over 2 years 2 5.0
Developer Reply

We appreciate you taking the time to leave a review. It was great chatting with you today. Don't hesitate to reach out if you need anything else πŸ’› Nicole

5 / 5 Share
Nov. 3, 2022

Excellent app for our shopify store, customer service has been top class, quick and easy to use, and the support team answered all my questions, I can highly recommend.

Store Using app Total reviews Average rating
Nessa Over 3 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave a review. It was a pleasure assisting you today :) - Jade <3

5 / 5 Share
Oct. 25, 2022

Great service from Jade today - quick technical question about running a points promotion was met with a prompt, friendly and efficient answer. Job done. Continue to be very happy with the app. Thanks Smile. :-)

Store Using app Total reviews Average rating
SevenYays 5 months 10 5.0
Developer Reply

Thank you so much for taking the time to leave a review. It was a pleasure assisting you today :) - Jade <3

5 / 5 Share
Oct. 23, 2022

so far it's pretty good. A bit pricey for further customization but even with the free option you can have a very functional rewards program.

Store Using app Total reviews Average rating
LADY K HOUSE 27 days 1 5.0
Developer Reply

Thanks for taking the time to leave a review. We are glad you are enjoying Smile so far, and that you find the Free Plan valuable! Don't hesitate to reach out if you ever need anything :)

5 / 5 Share
Oct. 19, 2022

The support team is great. I had an issue. They helped me resolve it in less than 24 hours. I am happy with the service.

Store Using app Total reviews Average rating
Ignians Inc. 7 days 6 4.8
Developer Reply

We are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!

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