Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,617
Reviews
Chart
#30
Shopify

All reviews

5 / 5 Share
Oct. 19, 2022

We spoke with Nicole and she was extremely kind and helpful with helping us to change a few things in the settings. Bee’s Canna Farm definitely recommends her!!

Store Using app Total reviews Average rating
Bee's Canna Farm About 1 year 2 5.0
Developer Reply

Hi again! It was great chatting with you. Thank you so much for leaving a review, we really appreciate it. If you ever need anything else, don't hesitate to reach out. We are happy to help :) Nicole

5 / 5 Share
Oct. 19, 2022

App was simple to install and works well, I use both referrals and rewards programmes which add to my sales. Very few cases of cheating and support was been quick and efficient anytime I had to ask questions.

Store Using app Total reviews Average rating
TAPP Water (Malta) Ltd 10 months 11 5.0
Developer Reply

We are so glad that you found Smile easy to set up and use! Thanks so much for taking the time to leave a review. We really appreciate it. Let us know if there is anything else we can help you with :)

5 / 5 Share
Oct. 18, 2022

Nicole was super helpful answering questions! And she sent me a cute meme when we were done chatting :)

Store Using app Total reviews Average rating
Maggie M Boutique About 2 hours 1 5.0
Developer Reply

It was great chatting with you today! We appreciate you taking the time to leave a review. And, I'm glad you enjoyed the meme! Don't hesitate to reach out if you need anything else in the future 💛 Nicole

5 / 5 Share
June 7, 2023

SMILE.io customer service actually has solid customer service that goes above and beyond, even as they grow their company in size, they have been thoughtful about their current base considering changes to their business. I will say we have had bumps along the road but they deserve 5 stars for actually resolving issues. Shout out to David for making things right.

Store Using app Total reviews Average rating
Coldest 8 months 13 4.2
Developer Reply

Thanks so much for taking the time to leave a review! It means a lot to us. We are so glad that you are enjoying Smile and that our team was able to help you through onboarding. We think Andreandana is awesome too 💛

5 / 5 Share
June 26, 2023

The support team is always ready to help you and it is an easy app to use. Very happy with the app!

Store Using app Total reviews Average rating
Watoto 11 months 3 4.7
Developer Reply

Thanks so much for leaving us a review! Very happy I was able to help! 🥰 Joshua - Smile Team 🧙‍♂️

5 / 5 Share
Oct. 12, 2022

This is a great APP! And the customer service is fantastic. Hannah helped me get the answers I needed and pretty quickly.

Store Using app Total reviews Average rating
Phoebe Peacock About 2 years 2 5.0
Developer Reply

Thanks so much for leaving us a review! Hannah is pretty amazing!😍 Joshua - Smile Team 🧙‍♂️

5 / 5 Share
Oct. 12, 2022

Love the app! Easy to use. Set it and forget it. Any issue that did pop up, customer service was on it.

Store Using app Total reviews Average rating
Wetplants Over 3 years 4 5.0
Developer Reply

Thank you for your review! Glad we could help, great chatting! 🥰 Joshua - Smile Team 🧙‍♂️

5 / 5 Share
Oct. 6, 2022

We installed the app today and were able to get the help we needed to get it started and we hope to see it performing amazingly.

Store Using app Total reviews Average rating
Developer Reply

It was great chatting with you today. I am so glad that you were able to get set up so soon after installing! We appreciate you taking the time to leave a review and can't wait to see how your business grows with Smile! 💛 Nicole

5 / 5 Share
Oct. 6, 2022

Great helped Joshua, never expected that much efficiency with someone thank you again . hope you can help me next time I have a problem.

Store Using app Total reviews Average rating
DSE Equestrian Outfitters 38 minutes 1 5.0
Developer Reply

Thank you so much for taking the time to leave a review, I appreciate you! We are always here in app if you ever have any questions at all. Best of luck my friend! 🌈 Joshua - Smile Team 🧙‍♂️

5 / 5 Share
Oct. 6, 2022

Amazing app easy to navigate. The customer support is very knowledgeable, quick in responding and very nice to work with.

Store Using app Total reviews Average rating
Kavee C&C cages 17 days 1 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We are so glad that you are finding the app easy to use, and got the help you needed from our team. 💛 Nicole

5 / 5 Share
Oct. 4, 2022

Jade is awesome at responding and getting me the info I need quickly! Super fast response time and always has the answer.

Store Using app Total reviews Average rating
Luxe Auto Concepts 12 days 7 4.9
Developer Reply

Jade is the best! Thanks so much for taking the time to leave us a review! 😍 Cheers, Joshua - Smile Team 🧙‍♂️

5 / 5 Share
July 17, 2025

This is undoubtedly the best app among all the Shopify options available. Reasonably priced and provides fast and fantastic support. Without a doubt, smile.io has been an amazing asset for our business... and we highly recommend :)

Store Using app Total reviews Average rating
Na'vi Organics Over 6 years 9 4.3
Developer Reply

Thank you so much for your kind review! It was lovely chatting with you today 😊 Lisa - Smile Team ✨

5 / 5 Share
Oct. 3, 2022

Andreandana was great! She sent me the resource I was looking for within minutes of me reaching out.

Store Using app Total reviews Average rating
Pulled Home About 6 hours 3 3.7
Developer Reply

Thank you so much for your kind review. We really appreciate it! 💖

5 / 5 Share
Oct. 3, 2022

This app allows us to easily set up a customer loyalty reward system. Setup was straight forward and everything just works well.

Store Using app Total reviews Average rating
Wiggly Wigglers 7 months 6 4.8
Developer Reply

Thanks so much for leaving us a review! 😀 We really appreciate your feedback and wish you the best of luck! 💸 Cheers, Joshua - Smile Team 🧙‍♂️

5 / 5 Share
Oct. 1, 2022

Just launched our program and had some minor hitches, but Lisa from Smile support was able to give us a bunch of information to help us!

Store Using app Total reviews Average rating
Bull City Fair Trade About 1 year 1 5.0
Developer Reply

Thank you so much for your kind review. We really appreciate it! 💖

5 / 5 Share
Sept. 28, 2022

merci bcp très gentil j'ai adoré le service à la clientèle merci bcp bcp bcp encore une fois :) merci

Store Using app Total reviews Average rating
Lestrouvaillesdejen About 6 hours 1 5.0
Developer Reply

Thanks for your kind words! We appreciate you and are overjoyed to hear of your positive experience with our customer service team! 😍 Merci pour vos mots gentils! Nous vous apprécions et sommes ravis d'apprendre votre expérience positive avec notre équipe de service à la clientèle ! 😍 Cheers, Joshua - Smile Team 🧙‍♂️

5 / 5 Share
Sept. 28, 2022

Very helpful support team, super easy to setup, we launched the programs in minutes. Thank you for your loyalty to your customers!

Store Using app Total reviews Average rating
Coffee & Cream About 2 hours 3 5.0
Developer Reply

What amazing feedback! 😍 We are very thankful for testimonies like this one, these are literally our core values. ✨ Thanks so much for taking the time to leave a review, we look forward to being a part of your continued success! Cheers, Joshua - Smile Team 🧙‍♂️

5 / 5 Share
Sept. 27, 2022

Absolutely fantastic. We moved over to Smile after our previous loyalty app didn't offer the features we wanted without having to pay a lot more for an upgrade. So far we've found the transition seamless, set up very comprehensive, and overall a much better app (and saving us money) - just wish we'd used it from the beginning! Customer service also brilliant - Joshua was a pleasure to speak to and resolved our query very quickly. Overall very impressed and highly recommend.

Store Using app Total reviews Average rating
The Bias Cut Over 1 year 6 5.0
Developer Reply

Thanks for this amazing feedback! We are so glad to hear that your search is over! We look forward to helping you continue to build loyalty (and save money), best of luck! ☘️ Cheers, Joshua - Smile Team 🧙‍♂️

5 / 5 Share
Sept. 25, 2022

I'd be lost without Shopify. Since the launch of my business two years ago I've been using and loving shopify. I found the website really easy to use and the functions are great. Happy customer, would recommend!

Store Using app Total reviews Average rating
That Coco Company 9 days 2 5.0
Developer Reply

Thanks so much for your review! We are glad to be a part of your success and wish you continued health, happiness, and prosperity! 🌈 Cheers, Joshua - Smile Team 🧙‍♂️

5 / 5 Share
Sept. 24, 2022

Great rewards app. My customers love it and the functionality is on point. Great customer support as well.

Store Using app Total reviews Average rating
It's the Curves for Me About 1 year 8 4.0
Developer Reply

Thank you for taking the time to leave this lovely review!! It was great chatting with you today 😃 💖 Lisa

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