Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,130
chart
#23
All reviews
Review RSS Feed
Dec. 6, 2021
Smile has made it dead-simple to get rolling with a fully-automated loyalty program. Service through the in-app chat function has been stellar as well! (thanks Maria and Christian)
We're SO happy to hear that! Thanks so much for taking the time to leave us your thoughts. Glad to hear that you had a great experience :)
Dec. 6, 2021
easy to use, straight forward and customer service is quick. would recommend, great app for loyalty program.
Thank you so much for taking the time to leave us this amazing review 💖
Dec. 3, 2021
Great rewards and loyalty app, the amount of integrations is great and they have a 5 star support team
Thank you for those kind words. we think you are a 5-star customer 🌟!!
Dec. 3, 2021
We've only just started using this app but before jumping on board, we had tons of questions for the Smile team regarding what the app can do for our business and we can say for certain that the team went the extra mile to get us the answers we were looking for. Top support!
Thank you so much for your kind review we really appreciate it💖. I'm so glad we could answer your questions and if you have any more we are always here to help. 🥰
Dec. 2, 2021
There are some rare occasions where you get to interact with true greatness. Smile is one of those companies where I got that feeling. They've kept it simple and understandable, but as you dive in you understand that they also are insanely powerful. What adds to the experience is the feeling that they really got your back through the support content and a knowledgeable and empowered customer support team. We're growing our customer loyalty like crazy with Smile. Only thing on our wishlist is better multilingual support.
Thank you for your incredibly kind words. you are making us blush 😌 Our goal is to make an app that is simple but empowering for merchants and rewarding for customers. We are delighted you think we are on the right track. Multilingual support is on our wish list too and is something we are hoping we can add soon. -Smile Support
Dec. 2, 2021
Extremely nice App, great UX and super fast support. App functions perfectly and can be integrated with our upcoming mobile app.
Thank you so much for the kind words about our application and the support you've received! We love hearing from merchants like yourself, and this sort of thing absolutely makes our day 🥰 Until next time, take care! - Smile Support Team
Dec. 1, 2021
Great service, easy setup, just about to launch our program. We definitely recommend Smile. Thank you
Thank you so much for taking the time to write this review 🤩
Nov. 29, 2021
Great product, have been using since the launch of our store and haven't had any issues with the program. Works as expected and customer service is great!
Thank you so much for leaving us this amazing review 💖 We're happy to hear that you're enjoying the app!
Nov. 29, 2021
Great app, fast respond and good service. Would like to recommend this app. Easy to use and attract customer coming back to shop again.
Thanks for your kind and generous review! 💛
Nov. 29, 2021
great review app, would recommend! Customer service always responds within a minute or two and is very easy to work with
Thanks for your kind words and generous review, glad we were able to help so quickly! 🙌
Nov. 26, 2021
The customer service is great! As soon as I finish the tests and activate in the store, I'll be back to complete the review
Thanks for your kind words! I enjoyed learning more about your store, can't wait for you to launch with us! 💛 - Christian
Nov. 26, 2021
Love it - these guys are awesome. App has been a game changer and the CS is on it, they are very responsive
Thank you so much for leaving us this review! So glad to hear that you're liking our app! 💖
Aug. 18, 2022
Agent Joshua was really nice, can't say enough good things about the customer service! I'm glad we can rely on it!
Thanks so much for your 5-star review! 🤩 We're glad to hear about your experience with our customer service team! 🙌
Nov. 24, 2021
Very useful app for our word-of-mouth marketing and the support was awesome. I liked the embed screen recording app, I was able to explain the issue efficiently with confidence. Thank you so much!
Thank you so much for taking the time to write this review 🤩
Nov. 23, 2021
So far i'm loving the setup can't wait for my customers to try it out. Who doesn't love a discount on orders!
We feel the love too 💕 thanks for letting us know! We know your customers are going to enjoy those discounts as well. Good luck with your program launch!
Nov. 22, 2021
Christian was very helpful, patient and professional. He went out of his way to help with an issue that was not directly in his scope of work.
Thank you for the kind words about Christian! We will be sure he sees your feedback and gets his well-earned praises for his above and beyond support 🤩 - Smile Support Team
May 5, 2022
The Smile agent was really fast at replying to my query and just as quick to find me a solution. Really good customer service and my issue was fixed in no time.
Thanks so much for the kind words about Christian and Petrit 🤩 They are both superstars on our support team, and we're so glad to hear that you agree! Looking forward to continuing this support in the future ✨ - Smile Support Team
Nov. 22, 2021
Really easy to set up this rewards and referral program. Looking forward to seeing my customers keep coming back for more!
Welcome to Smile! Look forward to your store growing with us! 💛
Nov. 22, 2021
Amazing APP with Great Customer Service Support. All store owners need to get a quick response as soon as they install any APP. This is the amazing team to support every question that you need to ask. They are always ready to help and App is working fine online and POS. 100% recommend for those who want to use Royal Reward program for your store.
Thanks so much for your lovely review! We're so glad to hear that you had a great experience with our support team 💖 Always happy to help! ⭐️
Nov. 20, 2021
I'm excited to use this app for my store. So far so good! I recommend it for stores to keep loyal customers. And its Free!
Thank you so much for this amazing review 🤩 Glad to hear that you're loving the app so far!