Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,130
chart
#23
All reviews
Aug. 7, 2025
quick to response, very good
Thank you so much for taking the time to leave us this lovely review 🎂 💝
Dec. 5, 2023
Very happy with the customer service from Smile. Great support from Angie and Brandon when we had a technical issue. Fixed quickly and easily. Thanks you two!
Thank you so much for your review and your feedback! This is truly valuable to us 🙏
Nov. 18, 2021
Awesome! Good customer service too! Awesome! Good customer service too! Awesome! Good customer service too! Awesome! Good customer service too! Awesome! Good customer service too! Awesome! Good customer service too! Awesome! Good customer service too!
Thank you so much for your lovely review 🥺
Nov. 18, 2021
So far so Great! We are very happy so far with Smile and how straight forward and well integrated it is with out site. We have not enabled the app yet so we are unsure of results but the customer support team has been awesome, the app is super slick and is very well designed, and we feel that we have gone with the right app. More to come soon.
Thank you so much for taking the time to leave us this lovely review! We're so excited for you to launch your rewards program 💖 🍵
Nov. 17, 2021
it's a great little app, it was quick to set up and budget friendly, can not fault the customer service, happy overall
We're so glad to hear that!! Please don't hesitate to reach out through chat anytime ;) Thanks so much for taking the time to leave us this lovely review 💖
Nov. 16, 2021
The app is great, customer service is also great!! Our customers are really enjoying earning and redeeming rewards, a great online and in store tool!
Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯
Nov. 10, 2021
The team at Smile were very attentive and helpful in assisting us to get the best out of the app, and enable more benefits for our customers.
Thank you so much for the review! We hope you have a great experience using the app. If you have any questions at all don't hesitate to reach out to our team. 😄
Nov. 10, 2021
Although I just started using the Free Plan the setup was super easy and no coding is required, great!
Thank you so much for your lovely review 💖So glad to hear that the setup process was simple!
Nov. 10, 2021
Very good app and service. A lot of our costumer use this. Our Team is really happy with it and also the costumer.
Thanks so much for taking the time to leave us this review ✨
Nov. 9, 2021
I have been using them for about 2 years now. Everything has been amazing with them so far. I just wish they had a built in SMS system as I have also been using Fivestars.com. Currently have over 10,000 customers phone numbers with points accumulated but no way of truly integrating all this into one single system.
Thank you so much for taking the time to leave us this review & your thoughts! We really appreciate feedback like this! 🙌
May 15, 2025
Great support for any issues that come up. Really great platform to test out and grow a rewards program in your store.
We're so glad to hear that the setup process was easy! Thanks so much for taking the time to leave us this lovely review ✨
Nov. 9, 2021
This app is so user friendly and easy to integrate on your website. So many different features and custom options. The customer service is great and they have a lot of ressources available to help you achieve your goals. The possibilities are endless! Very happy with our choice :)
Thank you so much for leaving us this amazing review 💖 We're happy to hear that you're enjoying the app!
Nov. 9, 2021
Eine wirklich sehr gute und umfangreiche App, covert all unsere Ansprüche. Einziger kleiner Punkt, aber da habe ich auch keine Lösung bei den Mitbewerbern gefunden, man kann nur eine Sprache auswählen. Mit einem Mehrsprachigen Shop ist man also nicht so gut bedient. super support, sehr nett und hilfreich.
Thank you so much for your lovely review 🥺 We're so glad that you're enjoying the app - Danke schön 💖
Nov. 8, 2021
Awesome that this app is free. High quality and looks not cheap. Easy to set up and everything is shown. It is exactly what we needed, a good loyalty reward system.
Thank you so much for your review! Glad to hear that you're loving our app 💖
Nov. 7, 2021
always a perfect costumer service! i have a question, they answer quickly and find a way to help me.
Thank you so much for the 5 star rating and kind words! We're so happy our team were able to help! 😄
Nov. 4, 2021
I appreciate the immediate assistance that the chat provides. The Smile Rep, Maria, was incredibly helpful and kind! Thanks guys!:)
Thank you SO much for this lovely review 💖 We agree - Maria is absolutely amazing! 🤩 Please don't hesitate to reach out if we can help with anything else 🙌
June 12, 2025
We have been using it to start our Rewards program for our customers. It's worked out well so far. The team at Smile were prompt in response when we reached out regarding some concerns and offered solutions which worked in our favor. Thanks Andrea and Lynn for your support.
Thank you so much for taking the time to leave us this review and for sharing your experience 😍
Nov. 2, 2021
J'avais un problème avec un exclusion de client lié à un tag, j'ai écris ma question dans le chat et c'était modifié en 5 minutes! SERVICE TRÈS RAPIDE ET COURTOIS!!
Merci beaucoup pour votre commentaire 🤩 Votre satisfaction est notre priorité! 🙌
Feb. 9, 2024
We have installed the free version to test before upgrading, its fantastic! Its super easy to install and use. I had a query, got a live response really quickly and their staff are always willing to assist. Very fast response time too.
Thank you so much for sharing your experience! 💖 So happy to hear that we were able to help out :)
Oct. 31, 2021
This is a very cute app for your customers to earn rewards, it always works great, and customer service is available immediately through instant messaging and they are very knowledgeable. I highly recommend this app.
Thank you for the super kind words! We're so happy that you think the app is cute (shout out to the design team at Smile!) and works great for your store. The 5 star rating is also so so appreciated! 🎃