Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,130
chart
#23
All reviews
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Oct. 29, 2021
Very helpful support. Beginner friendly. Unfortunately doesn't work with the Theme Expanse, yet. Maybe they can fix it.
Thanks so much for taking the time to leave us this review! 🙏 We have reached out and hopefully this issue has been since resolved! If not please reach out to us at [email protected] and we'll help out.
Oct. 29, 2021
My customers love this app! They are doing the word of mouth marketing for me, and it makes me so happy to incentivize people to recommend our products without a lot of clicks & fuss!
Thank you so much for taking the time to leave us this review 🦋
Oct. 27, 2021
Smile.io is an easy app to navigate, and has provided a significant amount of extra benefit for our customers. On top of that, what makes it great is the live support chat. I don't stick with apps for long if the service isn't there, and Smile has been great in that regard.
We're so glad to hear that!! Please don't hesitate to reach out through chat anytime ;) Thanks so much for taking the time to leave us this lovely review 💖
Oct. 27, 2021
Had installed Smile a while back but never got around to completing the setup. I had some questions about the app so I replied to one of their emails and surprisingly they wrote back providing great recommendations for our setup. Shout out to Mackenzie for taking the time to answer in detail all my questions.
We appreciate you letting us know! I was happy to help out in any way I could to get your store optimized for your needs. I'm glad you responded and we were able to take a look at your program configuration. Thanks for being awesome 😄 - Mackenzie
Oct. 24, 2021
Love the Smile app to manage our loyalty/rewards program. Also, their support is fantastic. I couldn't figure out how to enable rewards for POS and they helped me within minutes. Thank you!
We're glad to hear that our support was able to get your POS set up! It's important to us you get the help you need. Thanks for being awesome 💪
Oct. 22, 2021
Smile.io provides awesome help, when needed! The app works seemlessly for shopify, and is pretty reasonable in price.
Thank you so much for taking the time to write this review 🤩
Oct. 22, 2021
J'ai eu un très bon service par rapport à un problème qu'une cliente avait avec son compte. Service rapide et efficace. Merci!
This is awesome to hear! Please don't hesitate to reach out to support if we can help with anything :) Thanks so much for taking the time to leave us this review! 🙏
Oct. 22, 2021
Thumbs up for the excellent support rendered, especially coming from Brandon. Resolved our issue so promptly!
Thank you so much for leaving us this lovely review ✨ So glad to hear that Brandon was so helpful!
Oct. 21, 2021
super easy to install. I love that they have a free option to try and start somewhere. I wish they had a text message option.
Thank you so much for your amazing review - and for the suggestion! 📲 We'll be sure to share with our product team :)
Oct. 21, 2021
thank you sooo much, super helpful and quick! sent me all the resources I need to get my page up and running
Thank YOU so much for your review! We're so glad to hear that we were able to help out 💖☕️
Oct. 21, 2021
Smile rewards service, usability and what it does for our customers and brand message is absolutely spot on!
Thanks so much for your kind words! Great to hear that you're loving Smile! 🙌
Oct. 20, 2021
Literally free and I love it omg get it!! I feel like this will allow for more customers to come back!
Thanks so much for taking the time to leave us this review ✨
Oct. 20, 2021
We received very helpful and clear answers on all questions asked. Great customer service. Thank you!
We're glad to hear you were able to get all the info you needed! Thanks for giving our customer support team a shout-out 🤘
Oct. 19, 2021
love this app! and my clients love it too! They are able to refer their team and get FREE items with their points!
We love our merchants and their clients too 💕 Thanks for reaching out and letting us know you are enjoying the app!
Oct. 19, 2021
I cannot overstate how incredible the support is. There are a lot of programs that will accomplish the technical side of what we're trying to do, but Smile.io's support team is AMAZING. Shout out to Jade who spent half an hour with me, talking through every single question I had!! She was INCREDIBLE.
Thanks for letting us know how you feel about our support team! It's important to us that you are able to get the info you need in a way that is helpful. We've let Jade know she's doing an awesome job 😁
Oct. 15, 2021
Fast customer service with a very knowledgeable support team. The app is easy to use and understand.
Thank you for the review and five-star rating! It's so appreciated. We're so happy to hear that our team were able to help out. 😄
Oct. 15, 2021
Perfect! Great app, great funcionatilies and one of the best supports I've ever had in shopify apps!
Thank you for the kind review! We're so happy to hear that you've had a great experience with our Support team. We think they're pretty awesome too. 😇
Nov. 29, 2021
Overall their rewards system is working great for us. It's convenient and easy for our customers to understand. Whenever we encountered issues like points not reflecting, or customers not being able to log in, their customer support team is very responsive and helpful. They'll figure out what's wrong, will let you know what happened, and will fix it. Happy with our subscription!
Thank you so much for your kind words! We'll always be around if you need our assistance ❤️
Oct. 13, 2021
Easy to use, simple to setup, and does what it's supposed to do with no issues. Support is responsive and resolves questions rapidly.
This is awesome to hear! Please don't hesitate to reach out to support if we can help with anything :) Thanks so much for taking the time to leave us this review! 🙏
Feb. 16, 2023
Over a year using the Smile app, and we couldn't be happier! The customer service is fantastic. Quick, friendly, and they fetch info for you without being asked. The interface is good for customers, we've had very limited tech issues with people signing up. Excellent asset to your Shopify Store!
Thank you so much for your review! 🙏Currently, Instagram isn't one of the referral sharing features - Facebook, Twitter, and Email are the only options. That being said, I know our product team is aware that merchants are requesting this and are working to add this in the future. Please keep an 👁️ out for future product updates!