Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,130
chart
#23
All reviews
Sept. 21, 2021
I enjoy the rewards and referral abilities. This is a perfect addition to the Shopify site! The incentives will hopefully incentive potential customers.
Thank you so much for your review - we're so glad to hear this! ๐
Sept. 20, 2021
Excellent customer service! Petrit was amazing and assisted with our issues in a friendly and helpful manner. Thank you, Petrit!
Thank you so much for your review ๐ค And we agree - Petrit is amazing :)
Sept. 19, 2021
This app is well thought out. Available anytime I have had customers sign up a while ago, I'm hoping to obtain more.
Thank you! ๐ We're excited to work with you and help bring in those customers! ๐ฏ
Sept. 16, 2021
Been using this app since 2016. Our loyalty program has become a major part of our company. I highly recommend this app for your loyalty and referral program.
Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been able to help your business ๐
Sept. 16, 2021
awesome app. tried a few other reward program app before, this is the easiest to use. question is be answer quickly
Thank you so much for taking the time to share your experience here, and for the 5 stars! โจ We're so glad to hear that you find the app easy to use and that it fits your needs!
Sept. 16, 2021
As a new shop owner, I wanted to start a rewards program. When searching for a reliable one, I came across Smile and the set up made it so easy to start a program. As my business grows, I plan to upgrade some features soon.
Thank you so much for your 5-star review๐ Setting up a rewards program is a great tool to drive more traffic to your store! We can't wait to see you grow! ๐
Sept. 15, 2021
Amazing app. Way better than the other rewards apps out there that I have used or interacted with. Customer service is A+++ and, if you're looking to transition from another Rewards platform, they're super helpful in making the transition super smooth.
We're so glad to hear that your experiencing with setting up was so smoothโจ Thanks so much for leaving us this review!
Sept. 15, 2021
Great app for loyalty program. Very easy to use and setup. Amazing support from the app development team.
Thank you so much for your review and your feedback! This is truly valuable to us ๐
Sept. 14, 2021
Amazing customer service. I had an issue with the button position. It took me 30 seconds to fix it. Thanks a lot!
Thank you so much for sharing your experience! ๐ So happy to hear that we were able to help out :)
Sept. 13, 2021
This app is amazing. Easy to navigate and does everything i need. Best loyalty programmed out there. No faults! Highly recommend!
Thank you so much for your kind words ๐ This is so great to hear! Please don't hesitate to reach out if we can help with anything :)
Sept. 13, 2021
Helpful and responsive team! I didnt have to wait long to get a response and the customer service team is great.
Thank you so much for taking the time to leave us this review and for sharing your experience ๐
Sept. 11, 2021
I enjoy everything about this app. It is user friendly, offers tons of education, and the customer service is absolutely stellar. I mean who gets a live person at 11:30pm on a saturday night?! Fanfriggintastic ! I recommend this app to all of the merchants and business owners I come into contact with.
Thank you so much for leaving us this lovely review ๐ป We'll continue to work hard to provide you with the best experience possible ๐
Sept. 10, 2021
I have been using the Smile Rewards app in my shop for several years now and it is worth every penny. My customers LOVE the program and have mentioned repeatedly that it is one of the reasons they keep coming back to my shop. The app is easy to set up and use and any time I have had a minor issue support has always been super helpful (and quick to fix the problem).
Thank you SO much for this amazing review ๐ You've made our day!! We'll continue to work hard to provide you & your customers with the best experience possible๐
Sept. 10, 2021
I just downloaded Smile for the Shopify POS and I was greeted by Maria from their support team! She was so so helpful and spent an hour going over everything I needed to know! I am excited to use the app! Thank you so much for all the help getting me set up!
Thank you so much for taking the time to share your experience here! ๐ Please don't hesitate to reach out to us if you need anything :)
Sept. 10, 2021
I just started using Smile but so far I like it. A rewards program is perfect for my business and I can't wait for my customers to get rewarded for shopping with us. This is a great addition to my store!
Thank you so much for your lovely review! ๐ We're so glad to hear that you're loving our app :)
May 18, 2022
We did a ton of research before choosing an app to enable a rewards/loyalty program, and I can confidently say 2+ years in that we chose the right one! Smile offers a great mix of value and features, and the team is always super responsive and helpful - going above and beyond to help you build your brand. The UI/design is unmatched by any other app at this price point (especially "out of the box") which is really important when establishing trust and strengthening brand recognition. I would definitely recommend trying them out (especially if you have a small team)!
Thanks for sharing your kind words! We're so happy that you chose us, and are seeing value already! ๐ฅฐ
Sept. 8, 2021
I have just started using this app but the support i have received from the Smile team to set up has been brilliant so far
Thank you so much for your review ๐ We're so glad to hear that you're loving our app and customer service!
Sept. 7, 2021
This is truly an AWESOME Review App. I've been using it for over a year. It is terrific for helping us incentivize our customers to be stay onboard with our company using Customer Reward Points. I couldn't imagine running our store without it. But recently I had a problem when I accidentally deleted the app form our store. I reinstalled the app, but in the process we had lost all of our customer points data. I reached out to their support and they were able to send us a CSV backup of our customer file with the points. I simply uploaded the data back into our account and we were back in business. The Smile team were rock-stars helping us sort out the problem. And they sure put a "Smile" back on my face in the process. Highly recommended app for the service it provides and for the excellent support they provide if it's ever needed.
Thank you so much for your lovely review - we're so glad to hear that you were able to get the help you needed from our customer service team ๐คฉ
Feb. 4, 2022
A truly great platform for setting up a rewards program. The program is easy to use for us behind the scenes and also for the customer accessing their rewards. Support team is also fantastic!
Thank you so much! We were happy to help you migrate over and take care of anything you needed in that process. It's great to know that can give you what you are looking for in a loyalty program ๐ฏ
Sept. 6, 2021
Hands down, best referral app. Great customer support. Very flexible and customizable. The integrations are very useful too.
Thanks for letting us know! We are super happy that you have been able to enjoy the Referral Program as well as the integrations. It's also great to hear that our customer support was able to help you. If you ever need anything from them again, we are always here for you ๐