Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,265
Reviews
Chart
#19
Shopify

All reviews

5 / 5 Share
March 23, 2022

Great assistance from the team at Smile! Today was no different - thank you Joshua! I appreciate your quick answers to our questions.

Store Using app Total reviews Average rating
Chelsea King Inc. Over 2 years 7 5.0
Developer Reply

That is so kind πŸ’–, thank you so much for leaving a review, We are always here if you need us.

5 / 5 Share
March 23, 2022

Fast response from Joshua! First time using this app so I really appreciate his prompt assistance :D Can't wait to try out this app and see how it helps to grow our Loyalty program.

Store Using app Total reviews Average rating
G to G Enterprise 35 minutes 3 5.0
Developer Reply

Thank you! πŸ™ We're excited to work with you and help bring in those customers! πŸ’―

5 / 5 Share
March 22, 2022

I was assisted by Nicole on chat and she was awesome helping me set up my Loyalty points redemption settings. I appreciated her patience, clarity and encouragement. So far so GREAT w/ SMILE. Thanks again Nicole!

Store Using app Total reviews Average rating
Working Wardrobes SE 21 days 2 5.0
Developer Reply

Thank you so much for taking the time to leave us this awesome review! We agree - Nicole is amazing 🀩

5 / 5 Share
March 22, 2022

Pretty Good! We just started using the Growth account. The Customer service was very helpful and responded super quick.

Store Using app Total reviews Average rating
WaistTrainer 2 months 1 5.0
Developer Reply

Thank you so much for taking the time to leave us a review πŸ’– Please don't hesitate to reach out if we can help with anything at all!

5 / 5 Share
March 22, 2022

like the product, both convenient and fairly ok to set up support is also very very good if needed and very reactive

Store Using app Total reviews Average rating
OMA & ME 2 days 4 5.0
Developer Reply

Thank you so much for taking the time to leave us this review! So glad to hear that the setup was easy and that you had a good experience with our support team πŸ’–

5 / 5 Share
April 27, 2022

Excellent customer service. Nicole researched my issue and solved my problem! She even sent me a copy of our chat transcript via email so I could refer to it in the future. Thank you!

Store Using app Total reviews Average rating
MotoArt PlaneTags 11 months 2 5.0
Developer Reply

That's so great to hear! Thank you so much for taking the time to leave us your thoughts. We agree - Jade is amazing! ✨

5 / 5 Share
March 22, 2022

I love this app!! and the rep who helped me! super helpful and patient!! they deserve a raise !!!!!!!

Store Using app Total reviews Average rating
LengthByperla 2 months 1 5.0
Developer Reply

That's so amazing to hear - thank you so much for sharing! Please don't hesitate to reach out whenever if we can help with anything else πŸ’–

5 / 5 Share
March 22, 2022

This review is only based on the support that I've received thus far in building out our loyalty program. Responses are always quick and thorough with clear directions on how best to proceed. Look forward to building out our program.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for taking the time to review our support! We're super glad to hear that it's been a great experience so far. Please don't hesitate to reach out if you ever need anything else! All the best with building out the program :)

5 / 5 Share
March 22, 2022

Good so far! We just started using the Growth account. Everything was fairly intuitive and we were able to setup in a few hours.

Store Using app Total reviews Average rating
Realize 11 months 6 4.8
Developer Reply

Thank you so much for taking the time to leave us this lovely review πŸ’– Glad to hear that the setup process was smooth! :)

5 / 5 Share
March 21, 2022

Great communication. Whenever I have a question the team is always available and responds within a reasonable time. I also really just love the app. It is really clean, seamless and easy enough for me and my customers to use. I look forward to adding on my features within the app.

Store Using app Total reviews Average rating
Gwen Beloti Collection Over 6 years 13 4.9
Developer Reply

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time πŸ’•

5 / 5 Share
March 21, 2022

Such a great experience with this app. The customer support is great and very responsive. They helped up migrate from another Loyalty app and answered all our questions fast and effectively. Thank you guys!

Store Using app Total reviews Average rating
Candelinas 5 days 23 4.8
Developer Reply

Thanks for sharing your kind & generous feedback! 😊

5 / 5 Share
March 21, 2022

Smile is an amazing Referral App. Customer Support is outstanding. They helped us figure out a tricky program we wanted to implement. I highly recommend them.

Store Using app Total reviews Average rating
Sunology 3 months 2 5.0
Developer Reply

Thank you so much for your review 🀩 Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

5 / 5 Share
March 18, 2022

Great customer service! Definitely makes it easier to navigate your rewards program. Would recommend!

Store Using app Total reviews Average rating
Maud's Coffee & Tea Over 5 years 3 5.0
Developer Reply

Thank you! 😊 Best of luck with your program, we are always here if you need us!πŸ₯³

5 / 5 Share
March 18, 2022

Awesome customer service, brilliant company to deal with and ready to use! Would highly recommend to anybody… Joshua is fantastic...

Store Using app Total reviews Average rating
Harrogate Organics Company About 2 hours 5 5.0
Developer Reply

Thank you so much for your kind and lovely review ❀️ We're glad that you're having a good time with our app and I'll make sure to relay your message to Joshua!

5 / 5 Share
March 17, 2022

Joshua from the Customer Service team has been extremely helpful and we look forward to using the app to its full power!

Store Using app Total reviews Average rating
MADEBYSUNDAY.COM Over 2 years 3 4.7
Developer Reply

Thank you! πŸ™ We're excited to work with you and help bring in those customers! πŸ’―

5 / 5 Share
March 16, 2022

I'm still getting used to how to best use smile for my store, but so far it's been a good experience and customer support has been very engaged and helpful. Really appreciate the time and attention to questions - looking forward to rewarding more clients!

Store Using app Total reviews Average rating
NIXIN 30 days 3 5.0
Developer Reply

Hey, Thank you so much for your kind words.:heart_eyes: We are so happy you've had a good experience so far with Smile. If you need any help please feel free to reach out any time.

5 / 5 Share
March 16, 2022

Amazing software. Amazing support. Very impressed. Joshua was professional and still super personable. All support have been great. Integrates very well.

Store Using app Total reviews Average rating
Quick Clouds Vape Shop About 23 hours 1 5.0
Developer Reply

Thank you for your review,😍 I'm so happy JOSHUA was able to help you. Just between you and me, we think he is really awesome ! πŸ™Œ Best of luck with your program!

5 / 5 Share
March 15, 2022

Love this app. It's really helped increase customer loyalty and it is super easy to set-up. Customer support is also fab and on-hand to respond quickly.

Store Using app Total reviews Average rating
We Might Be Tiny Over 1 year 3 5.0
Developer Reply

The only thing we want is for your business to succeed! So we're glad to hear that you were able to receive the help you needed ✨

5 / 5 Share
March 15, 2022

This app helps me reward my amazing loyal customers for their repeat business. The app is easy to use for someone not so tech-savvy. Customers also find it easy to use which is a must.

Store Using app Total reviews Average rating
Byers Boutique Almost 2 years 4 4.0
Developer Reply

Thank you for leaving such a kind review! It's wonderful to hear you & your customers find it easy to set up and use πŸ‘Œ

5 / 5 Share
March 14, 2022

Just started using this app, looks quite promising! It has a lot of interesting features that will surely be of help in customer retention.

Store Using app Total reviews Average rating
Skinbae India About 6 hours 1 5.0
Developer Reply

Hello there! Thank you so much for taking the time to leave us this review πŸ’– We can't wait to grow alongside with you!

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