Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,265
Reviews
Chart
#19
Shopify

All reviews

5 / 5 Share
Jan. 13, 2022

Really attentive and helpful customer service agents! They not only respond quickly, but they make sure that you understand what is going on and how to fix any issue you might be having!

Store Using app Total reviews Average rating
Mountains & Mermaids About 1 year 8 5.0
Developer Reply

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕

5 / 5 Share
Jan. 13, 2022

Great support especially Petrit helped us massively, app is easy and great to use, would recommend this to anyone!

Store Using app Total reviews Average rating
McKeever Sports UK 3 months 4 5.0
Developer Reply

Thanks for the positive review! We're happy the app has everything you need and that you'd recommend it. We like Petrit a lot too and we'll let him know he was able to help you out 🎉

5 / 5 Share
Jan. 12, 2022

I have searched many apps, Finally I found the Smile! This is so simple and easy. Also they provide a free version!

Store Using app Total reviews Average rating
Nature Republic UK 2 days 1 5.0
Developer Reply

We're so happy to hear that you're happy with Smile! Thank you so much for this beautiful review 💖

5 / 5 Share
Jan. 10, 2022

Starting with shopify free plan to shopify plus plan I use smile.io and I can only recommend it! Super nice and helpful employees who immediately take care of you and even with extra wishes you will be helped immediately. About the platform itself: Of course there are cheaper alternatives, but the question is whether they are as reliable and thought out. Smile works flawlessly and you notice that this is a "quality product".

Store Using app Total reviews Average rating
snuzone Over 1 year 3 5.0
Developer Reply

Thank you so much for this amazing review 🥺 We're so happy to hear that you're happy with the product and our team! 💖

5 / 5 Share
Jan. 7, 2022

I love this app! Their customer service is awesome...Maria did an amazing job explaining things and gave me great referrals for additional information. I am so glad I went with smile.io

Store Using app Total reviews Average rating
Vonetta Cosmetics About 1 year 7 5.0
Developer Reply

That is so kind 💖, thank you so much for leaving a review, We are always here if you need us.

5 / 5 Share
July 30, 2025

Works like it says it does, and support staff who go above and beyond to make sure everything is humming along like it should be.

Store Using app Total reviews Average rating
True Coffee Roasters Shop About 4 years 4 4.8
Developer Reply

Thank you so much for your review 🤩 Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

5 / 5 Share
Feb. 17, 2026

Great customer service! Prompt and very knowledgeable!!

Store Using app Total reviews Average rating
Clive Coffee Over 4 years 8 4.8
Developer Reply

Thank you so much for this amazing review 🤩 Glad to hear that you're loving the app so far!

5 / 5 Share
Jan. 4, 2022

Great app, Easy to use + very reactive and helpful support ! I recommand the feature, it has helped me getting more clients !

Store Using app Total reviews Average rating
La Cave Éclairée About 2 hours 21 4.7
Developer Reply

It's great to hear that enjoy the app and our support. I'll let them know! We are excited for you and all your future clients 🚀

5 / 5 Share
Jan. 3, 2022

We love using this app to attract new customers and retain our existing customers! Our website www.nailsmailed.com has seen huge profitability from this!

Store Using app Total reviews Average rating
NailsMailed Over 1 year 4 5.0
Developer Reply

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

5 / 5 Share
Jan. 2, 2022

App builds loyalty to your repeat customers and allows flexibility to offer double points or triple points (easy manual adjustment) to reward your customers. 90% of my business is repeat customers so this app really helps me continue with that loyalty & reward and offer discounts based on their continued purchases.

Store Using app Total reviews Average rating
Reventia Sterling Designs 7 months 1 5.0
Developer Reply

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

5 / 5 Share
Dec. 27, 2021

i use this app since yesteday and its so cool my god ! wow! and the agent i talk with before helped me very much to understand some details

Store Using app Total reviews Average rating
Altitude Life About 9 hours 4 5.0
Developer Reply

Thank you so much for your amazing review 🤩 So happy to hear that you're loving the app and the support! Happy new year! 🥂

5 / 5 Share
Dec. 24, 2021

Best app for loyalty points. Very easy to setup and great features. Great support from the smile team.

Store Using app Total reviews Average rating
The Face Shop 2 months 13 5.0
Developer Reply

Thank you so much for your review! 💖 Happy new year! 🥂

5 / 5 Share
Dec. 21, 2021

Excellent support team that are very quick to respond! Able to integrate with email marketing platform making it easier to promote its usage / run dedicated campaigns for loyalty points

Store Using app Total reviews Average rating
Nibble&Gnaw Over 1 year 1 5.0
Developer Reply

Hey, thank you for your review,😍 We love that we can integrate with so many apps and help you customize your program just the way you want.🌟

5 / 5 Share
Dec. 20, 2021

So far so good, customer service is amazing and helpful, they were able to answer my questions quickly and with a smile.

Store Using app Total reviews Average rating
NBI 12 days 5 5.0
Developer Reply

Aww thank you so much with awesome customers like you, it's hard not to Smile😃

5 / 5 Share
Dec. 20, 2021

Me gusta mucho el diseño. La aplicación fue fácil de instalar y configurar y la atención al cliente fue excelente y muy rápida.

Store Using app Total reviews Average rating
Tikafarma About 3 hours 3 3.7
Developer Reply

Gracias por las amables palabras😍. Estamos encantados de que te guste la aplicación y estaremos encantados de ayudarte siempre que podamos.🥰

5 / 5 Share
Dec. 18, 2021

The customer service is really nice, kindful and 24/7. They answer me very fast. Thank you so much!!!

Store Using app Total reviews Average rating
Olfabrand · El Arte del Aroma Over 1 year 2 5.0
Developer Reply

That is so kind💖, thank you so much for leaving a review, We are always here if you need us.

5 / 5 Share
Dec. 18, 2021

Having good app support is SO important, and this app does that! Also, the UI of the app is really good. I'm excited to see how my customers respond to rewards!

Store Using app Total reviews Average rating
The Uniform Shoppe About 1 hour 3 4.7
Developer Reply

We are excited too!! thank you so much for your review we really appreciate it.

5 / 5 Share
Dec. 17, 2021

No real persistent issues with the app. The support team, specifically Jade, is always super pleasant and quick to help!

Store Using app Total reviews Average rating
SARAH BRIGGS About 2 years 5 5.0
Developer Reply

Thanks so much for taking the time to leave us a review 🙌

5 / 5 Share
June 28, 2024

This app works well and has superior support. They answer quickly and are willing to work with you to address any issues you have so that the app works for your particular situation. They have been able to add features a la carte for us which is super helpful for a small business. Highly recommended. Lynn was very helpful in particular.

Store Using app Total reviews Average rating
Portland Running Company Over 5 years 5 4.8
Developer Reply

Thank you for your wonderful and kind review! Supporting small business is what we do best, thrilled to hear that we could help! 🙌

5 / 5 Share
Dec. 17, 2021

I reached out to Christian for some help as to how redeeming the points works on POS with customers. He did a fantastic job explaining all of the steps to me! Southern Athletica is very excited to be partnered with Smile!

Store Using app Total reviews Average rating
Southern Athletica 18 days 1 5.0
Developer Reply

Thank you K! Enjoyed chatting with you, excited about your growth with Smile! 💛

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