Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,128
chart
#23
All reviews
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Aug. 10, 2021
So far setup was easy. Looking forward to offering these features to our customers! Customer service is also very helpful and responsive.
Thank you so much for your review! We're so happy to hear about your easy setup experience :)
Nov. 14, 2023
Smile.io has been a vital tool in offering a rewards program to our customers and helping our business and customer loyalty grow! Customer service is always responsive and helpful for getting the most out of the program.
Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been able to help your business 💖
Aug. 6, 2021
I really love this app and their quick and helpful service, thanks!!! You are great! Our customers love the loyalty program as well!
Hey Annie! Thanks so much for the five-star rating! 🤗
Aug. 5, 2021
It's simple to use with Shopify and Okendo integration. Customer service is responsive and friendly.
Thank you so much for sharing! We're so happy to hear about your experience ✨
April 6, 2022
Great customer service! Wish there was a little bit more customization available, but it gets the job done for what we need. Customers love seeing their rewards rack up and it was easy to integrate with Shopify.
Thank you so much for your review and your feedback! This is truly valuable to us 🙏
Aug. 3, 2021
Was paying a lot of money while using another rewards app. The free version of Smile does exactly the same and more, while providing great value to my customers. Will definitely look into upgrading the app as my business grows. It was very easy to switch to Smile and transfer all my customers. Experienced lovely customer service from Lynn. Very quick and helpful.
Thank you so much for your review 💖 We're so happy to hear about your experience switching over from a different app! And we agree - Lynn is amazing :)
Aug. 2, 2021
Smile app is easy to setup and integration is super fast looks great and easy to personalize. Can't wait to see the results
Thank you so much for this review! We're so happy to hear that you had a smooth setup process. ✨
Aug. 1, 2021
Larry was very supportive of our situation and helped immensely! Great work. Great app. Thanks again for all your help
Thank you so much for your review! We're so happy to hear about your experience with Larry - he's the best! ✨
Aug. 1, 2021
We are working on transitioning POS systems and have lots of questions about loyalty/reward programs. Maria at SMILE did a fantastic job explaining processes and answering our questions!
We're love Maria! Thank you so much for your lovely review and shout out 💖
July 29, 2021
Use this app to gain more loyal customers and offer perks for our return customers. Set up is easy and customer service very nice.
Thank you so much for sharing! We're so happy to hear about your experience ✨
July 29, 2021
Super easy to set-up, great features, and branding options; all free! This is a must add to your store!
Thank you so much for your lovely review 💖 This made us Smile :)
July 27, 2021
Excellent app. You can use redeemable coupons to reward your most loyal customers and your most engaged advocates, you have a point balance system, whose exchange rate with actual currency could be modified at your will. It has been a good way to be close to our customers and to improve our proportional conversion rate.
Thank you for the lovely review! 💖 Feedback like this truly inspires us to provide more value with the app and quality services to our merchants.
July 26, 2021
So user-friendly and easy to navigate. It does everything I need it to at the free level and once I can, I intend to upgrade to say: Thanks!
Thank you so much! This review makes us so happy 😄
July 26, 2021
Why I preferred them to other apps is because this app is a lot less complicated to me and my customers.
Thank you so much for your kind words! 💖 We're so happy to hear that you find our app simple for you and your customers! :)
July 24, 2021
I needed help customizing the emails that are sent to my customers & between the 2 reps that I worked with they turned out GREAT!
Thank you for taking the time to leave us a review 💖 So glad to hear about your nice experience with our live chat team!
July 23, 2021
Im just starting to use this app but being recommended to use it so I have high hopes that it will help boost my sales and bring moe customers to my store.
We appreciate the recommendation and we're excited to work with you and help bring in those customers! 💯
July 22, 2021
I've been using this app for my rewards program, it's super easy to use and they have a great support!
Thanks for the fantastic feedback! We're happy to hear that Petrit was able to help you with your loyalty needs 😄
July 21, 2021
Very very good service!!! Thanks again!! I recommend this team, this is the best application. I'm very happy to switch !!
We're happy you switched too!! We'll let our team know that you appreciated their service. Thanks for using Smile 🤘
July 21, 2021
Integrates with many mobile app builders and my customers like Smile a lot more than my previous loyalty program.
It's awesome to hear that your customers are happy using Smile! We appreciate the feedback and wish you the best of luck with your store and mobile app 👾
July 21, 2021
Love the app. Look and feels very intuitive. Support is excellent. The steps in pricing feel a bit high for us at the moment but likely if the app starts generating revenue we hope to be able to get the extra functions. Also love how far you can go to customize it to your branding! Thanks guys.
That's great to hear that the process felt intuitive for you! We've sent you a message to chat about features and the potential to get something for your needs. Thanks for checking us out! 💯