Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,622
Reviews
Chart
#30
Shopify

All reviews

5 / 5 Share
April 23, 2022

App is easy to install, manage and navigate , problems were promptly solved by Joana. Thankyou Joana. Recommend it as one of the best rewards app

Store Using app Total reviews Average rating
Kavra Fashion® About 1 year 1 5.0
Developer Reply

Thanks so much for taking the time to leave us a review we really appreciate it, and are delighted Joana was able to help you. She rocks and so do you. :grin:

5 / 5 Share
April 21, 2022

This app is very easy to use, my customers love it because they get tons of points, and get to use them towards free products!

Store Using app Total reviews Average rating
Developer Reply

We are so glad that you and your customers are loving Smile! Thanks so much for your kind words and taking the time to leave a review 💛

5 / 5 Share
April 21, 2022

I did not know how to do something so I reached out to the support chat and Nicole was very helpful and insightful! Quick to respond and clearly helped me resolve my issue and learn better how to use this app. Thank you!

Store Using app Total reviews Average rating
Gabriella Plants About 2 months 4 5.0
Developer Reply

We appreciate you taking the time to leave a review! It was a pleasure chatting with you today, and I am so happy I could help 💛 -Nicole

5 / 5 Share
April 21, 2022

really good loyalty and reward app up there. their free version have many useful features. Joshua is really helpful and gets answer all inquiry promptly and well.

Store Using app Total reviews Average rating
Mou Gou Almost 2 years 1 5.0
Developer Reply

We are so glad that you are enjoying the app and finding it useful 💛 We think Joshua is pretty great too and will let him know you appreciate his service!

5 / 5 Share
April 20, 2022

Only new but so far am enjoying it! Customer service was great when I had questions and replied almost instantly.

Store Using app Total reviews Average rating
The Backdrop Shop 1 day 1 5.0
Developer Reply

It was a pleasure speaking with you :) I am so glad that you are enjoying Smile so far and appreciate you taking the time to leave a review - Nicole

5 / 5 Share
April 20, 2022

Customer service team are the best I have encountered ever! I got the help I needed and was able to immediately make the changes I wanted to make.

Store Using app Total reviews Average rating
TeraGanix 12 months 2 5.0
Developer Reply

Thanks so much for taking the time to leave a review! It was so nice chatting with you today and I am so glad you are enjoying our service :) - Nicole

5 / 5 Share
Aug. 8, 2024

We've been using the app for a while, and as shopify updates this and that, we've run into some issues. The technical support team—Brandon, Lynn, and Angie—helped me understand and fix the issues. I was impressed! The app is awesome—very straightforward and easy to use. Thank you!

Store Using app Total reviews Average rating
Cupidrop Over 7 years 7 5.0
Developer Reply

Thanks so much for taking the time to leave a review! It was a pleasure speaking with you. We are all so glad that you are enjoying Smile 💛 -Nicole

5 / 5 Share
April 20, 2022

I was so happy with the customer service! They answered all my questions and made it so easy to continue my set up! Such a breeze! Thank you!

Store Using app Total reviews Average rating
Ferpie and Fray About 11 hours 1 5.0
Developer Reply

It was absolutely wonderful assisting you today, thank you so much for taking the time to leave a review :) -Jade <3

5 / 5 Share
Sept. 20, 2024

My shop runs Smile rewards and I love how easy it is to use. They also have an excellent customer service team on stand-by to answer all my questions. Amazing response time and friendly service.

Store Using app Total reviews Average rating
greenbeautycurator Over 2 years 2 5.0
Developer Reply

It was a pleasure helping you today, thanks so much for taking the time to leave a review :) -Jade <3

5 / 5 Share
May 12, 2022

Jade and Joshua have been great. We had an issue and he has helped sort out a plan for us to make this work better for our customers

Store Using app Total reviews Average rating
Poppy's Picnic About 3 years 8 4.0
Developer Reply

It was a pleasure helping today! Thanks so much for taking the time to leave a review :) -Jade <3

5 / 5 Share
April 20, 2022

I really love this app. Makes creating rewards easy and encourages customers to continue supporting. I love that you can import your own discount codes. Jade was awesome helping me with that!

Store Using app Total reviews Average rating
Hebrew Care Over 2 years 3 5.0
Developer Reply

Thanks for leaving a review and for the kind words! Super happy I could help today :) -Jade <3

5 / 5 Share
April 20, 2022

Great customer service! Got a bit stuck setting up, but I went to the online chat section and the issue was resolved within 5 minutes.

Store Using app Total reviews Average rating
snuggkids 40 minutes 1 5.0
Developer Reply

So happy that I could help today! Thanks for taking the time to leave a review -Jade <3

5 / 5 Share
April 20, 2022

Great app. rewards and referrals setiings, emails everything working nicely. Great customer support.

Store Using app Total reviews Average rating
NiceG Factory_Sale About 23 hours 2 4.5
Developer Reply

Thank you so much for your lovely review, we are so happy to hear your kind words <3

5 / 5 Share
April 20, 2022

Lynn was my POC & was amazing in coming up with a solution to my needs. Such great service is a dime a dozen and I'm looking forward to implementing Smile in our business

Store Using app Total reviews Average rating
Áo Broth 11 months 1 5.0
Developer Reply

Thank you for the lovely review! 💗 We appreciate your business and truly want to see your business grow with us. It was a pleasure chatting with you today! - Lynn 😊

5 / 5 Share
Aug. 1, 2023

Having had the chance to use Smile.io, I've found it to be an incredibly user-friendly platform for implementing loyalty programs for small businesses. The customization options it provides are commendable, making it seamless to integrate the brand's look and feel into the rewards program. Operating the admin dashboard is a breeze, requiring zero coding skills. It's empowering to be able to make tweaks and changes anytime, offering full manual control over the rewards program. The ability to integrate the program with other loved tools is definitely a substantial enhancement. Smile.io stands true to its purpose by upping the ante on customer retention and conversion. By incentivizing repeat purchases, it transforms first-time customers into loyal ones. Brimming with handy features like a points system and VIP exclusive perks, it is adept at keeping best customers engaged and rewarded. As for Hannah, she deserves special mention. Dedicated, customer-oriented, and always ready to assist, she added a lot to my positive experience with Smile.io. In conclusion, Smile.io aided by Hannah's unmatched support, stands as a leading go-to solution for magnifying customer loyalty and enhancing the overall customer experience. Five stars without a doubt!

Store Using app Total reviews Average rating
dbakers Miami Over 1 year 6 5.0
Developer Reply

Thank you so much for taking the time to leave a review! We are so glad that you are finding Smile easy to use, and that it has helped you increase your repeat purchases. Also, we appreciate your kind words about our support. We also think that Hannah is pretty amazing! If there is anything else we can do to help your business grow, don't hesitate to reach out :)

5 / 5 Share
April 19, 2022

Amazing customer support from Nicole to help us unlock an additional feature that we needed for our Shopify Plus stores. Thank you Nicole!

Store Using app Total reviews Average rating
UpCircle Beauty Almost 4 years 12 5.0
Developer Reply

Thank you for taking the time to leave a review! I am so glad that we were able to help you today. It was a pleasure chatting with you :) -Nicole

5 / 5 Share
April 19, 2022

Amazing support. thank you Joshua for taking the time to make me a personalize loom to show me how to get the most from the app

Store Using app Total reviews Average rating
Natural Foundation Supplements About 2 months 3 5.0
Developer Reply

Thank you so much for your 5-star review! We're so glad that you had a great experience with Joshua ✨ :)

5 / 5 Share
April 19, 2022

Attentive and helpful support. Joshua was assisted with every inquiry & concern. Thank you Smile team!

Store Using app Total reviews Average rating
CLOSET Singapore 1 day 4 5.0
Developer Reply

Thank you so much for taking the time to leave this review and share your experience 💖

5 / 5 Share
Sept. 29, 2022

Customer service is speedy and very helpful. My customers seem to like having these rewards. It all happens without me having to do a thing!

Store Using app Total reviews Average rating
Pet-Tags.co.uk 7 months 3 5.0
Developer Reply

We're so glad to hear that! Thank you for choosing us and for leaving us this lovely review 💖

5 / 5 Share
May 27, 2025

Smile rewards are a great way for us to continually engage with our customers and encourage them to continue to shop with us. The customer service is BEYOND excellent!! If you're not sure how to do something,the staff there will walk you through things easily and quickly with videos and hand holding. Kudos guys for the excellent service!!

Store Using app Total reviews Average rating
Cottage Quilting Ltd. Over 5 years 10 5.0
Developer Reply

Thank you so much for your lovely review 💖 We're so happy to hear about your excellent experience with Joshua! ✨ Please don't hesitate to reach out whenever - always happy to help! :)

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