Smile: Loyalty Program Rewards
All reviews
Love Smile's easy interface and plugin to Klaviyo email integration. Plus prompt support when needed so thank you!
Thanks so much for your lovely review! We're so glad to hear that you had a great experience with our support team π Always happy to help! βοΈ
My customers loveeee their rewards and loyalty points. It really has helped me grow my business. No issues with functionality and customer service is fantastic.
Thanks Orange Umbrella! π We love rewards and loyalty points too :D We passed your wonderful feedback over to the experience team :)
My company has been using Smile for a while and it has been a great investment in retaining customers and their customer service for an issue I had today was excellent! Would recommend this app to other stores for a rewards program
Thank you for the kind feedback! π
Christian was super helpful explaining the referral side of the program. Very much appreciated his professionalism and help!
Thank you for the kind words about Christian! I know Christian takes great pride in his professionalism and ability to help merchants like yourself - we will make sure he sees this and gets a well-deserved 'pat on the back' π€© Until next time, take care! Kind Regards, Brandon - Merchant Experience Manager
Great app! Does exactly what it advertises. Easy to install and use. I don't even have to think about it. I did the set up and the app does the work I needed it to do. My customers love the rewards program.
Thank you for sharing your kind words, we're thrilled to have you on board π
I have just migrated to Shopify from WooCommerce. Setting up all the little things to make my site work well and offer the best experience for my customers has been a journey. Part of that was finding Smile.IO. It has given me a way to give back to my customers for their loyalty. I am a small business and truly appreciate the Free Plan. Not a lot of app developers understand that. It has integrated well into my platform. Recently I wanted to add a way to have customers leave Product reviews and be rewarded for their review. I found Stamp.IO. I really cannot afford the paid plan, but Larry from Smile understood this and gave me access to add to my loyalty program. With all the apps out there, it can be confusing and daunting to pick the right one. I chose wisely - in that the support and functionality is just the best from this suite of applications. Kudos to you and your team, and my heartfelt thank you.
This was such a lovely review to read through :') Thank you so much for taking the time to let us know about your experience! Please don't hesitate to reach out to us whenever if you need anything else - always happy to help π
Smile has made it dead-simple to get rolling with a fully-automated loyalty program. Service through the in-app chat function has been stellar as well! (thanks Maria and Christian)
We're SO happy to hear that! Thanks so much for taking the time to leave us your thoughts. Glad to hear that you had a great experience :)
easy to use, straight forward and customer service is quick. would recommend, great app for loyalty program.
Thank you so much for taking the time to leave us this amazing review π
Great rewards and loyalty app, the amount of integrations is great and they have a 5 star support team
Thank you for those kind words. we think you are a 5-star customer π!!
We've only just started using this app but before jumping on board, we had tons of questions for the Smile team regarding what the app can do for our business and we can say for certain that the team went the extra mile to get us the answers we were looking for. Top support!
Thank you so much for your kind review we really appreciate itπ. I'm so glad we could answer your questions and if you have any more we are always here to help. π₯°
There are some rare occasions where you get to interact with true greatness. Smile is one of those companies where I got that feeling. They've kept it simple and understandable, but as you dive in you understand that they also are insanely powerful. What adds to the experience is the feeling that they really got your back through the support content and a knowledgeable and empowered customer support team. We're growing our customer loyalty like crazy with Smile. Only thing on our wishlist is better multilingual support.
Thank you for your incredibly kind words. you are making us blush π Our goal is to make an app that is simple but empowering for merchants and rewarding for customers. We are delighted you think we are on the right track. Multilingual support is on our wish list too and is something we are hoping we can add soon. -Smile Support
Extremely nice App, great UX and super fast support. App functions perfectly and can be integrated with our upcoming mobile app.
Thank you so much for the kind words about our application and the support you've received! We love hearing from merchants like yourself, and this sort of thing absolutely makes our day π₯° Until next time, take care! - Smile Support Team
Great service, easy setup, just about to launch our program. We definitely recommend Smile. Thank you
Thank you so much for taking the time to write this review π€©
Great product, have been using since the launch of our store and haven't had any issues with the program. Works as expected and customer service is great!
Thank you so much for leaving us this amazing review π We're happy to hear that you're enjoying the app!
Great app, fast respond and good service. Would like to recommend this app. Easy to use and attract customer coming back to shop again.
Thanks for your kind and generous review! π
great review app, would recommend! Customer service always responds within a minute or two and is very easy to work with
Thanks for your kind words and generous review, glad we were able to help so quickly! π
The customer service is great! As soon as I finish the tests and activate in the store, I'll be back to complete the review
Thanks for your kind words! I enjoyed learning more about your store, can't wait for you to launch with us! π - Christian
Love it - these guys are awesome. App has been a game changer and the CS is on it, they are very responsive
Thank you so much for leaving us this review! So glad to hear that you're liking our app! π
Agent Joshua was really nice, can't say enough good things about the customer service! I'm glad we can rely on it!
Thanks so much for your 5-star review! π€© We're glad to hear about your experience with our customer service team! π
Christian was very helpful, patient and professional. He went out of his way to help with an issue that was not directly in his scope of work.
Thank you for the kind words about Christian! We will be sure he sees your feedback and gets his well-earned praises for his above and beyond support π€© - Smile Support Team
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