All reviews

Rating Breakdown

  • 5
    91% (3,747 ratings)
  • 4
    6% (242 ratings)
  • 3
    1% (53 ratings)
  • 2
    1% (22 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 92% (3,788)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 27, 2023

I have noticed that Smile application management/support is professional and works really hard to offer good customer service. The application is reliable, relatively easy to use and not very expensive. And, using it can make your brand stand out.

Using app

About 2 years

Total reviews

36

Average rating

4.7

Developer Reply

Thank you so much for your review, and for sharing your nice experience with the setup! We're so glad to hear that ✨

5 / 5 Share

May 25, 2021

App is easy to use! Their customer service team is very quick and helpful in answering concerns as well

Using app

8 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your review! We're so glad to hear that the support team was able to help out 💖

5 / 5 Share

Sept. 7, 2021

Christian has been so helpful. I’ve talked to him twice since I downloaded this app. I asked tons of questions and he was so patient and friendly, it was shocking. Not something I’m used to and that’s a great thing! I would greatly recommend this for any store.

Using app

4 months

Total reviews

11

Average rating

4.8

Developer Reply

Thanks so much for the lovely review 🌟 I am glad that you find the team patient and friendly. Stay assured that we will continue to serve you to the best of our ability.

5 / 5 Share

May 23, 2021

Great way to get clients to stay with the business as they collect points. Easy to use and integration was easy.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review 🌟So glad to hear that Smile was easy to use, and we're also looking forward to engaging your customers!

5 / 5 Share

July 26, 2022

Joshua provided prompt, professional and clear guidance on updating a long-time customer's rewards account.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star rating, truly appreciated! Glad to hear that Rachel was such a great help! ✨

5 / 5 Share

May 20, 2021

I use this app for referral and the customer service is great and always helping. Very simple to use. Thank you !

Using app

Over 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review ✨- merci beaucoup! - Joana

5 / 5 Share

May 18, 2021

I have installed the app today and it is so easy to set up and use. Will review after it has been in use for a couple of months.

Using app

About 1 hour

Total reviews

9

Average rating

4.9

Developer Reply

Thank you so much for your review 💖

5 / 5 Share

May 16, 2021

I am just trying this app from today, loving it has "spanish" option for costumers, let's see how it goes. I like how simple and user friendly it is

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review 🌟 So happy to hear how simple and user-friendly you've found Smile to be, and estoy muy feliz that you're loving our Spanish translations!

5 / 5 Share

May 10, 2021

Their Customer service is amazing, today Larry was super helpful and sent me a lot of resources to check.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review 🌟We'll give Larry some kudos for his excellent support!

5 / 5 Share

May 8, 2021

Smile customer service is AMAZING! They stand by your side and help give you the tool set to ensure your program is a great success. Very easy, user friendly set up! Watch the help videos they provide when creating your program. This helped us tremendously! :)

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review ✨Excellent to hear that Smile was super easy to setup, and you've gotten all the help you need from our support team 😁

5 / 5 Share

May 7, 2021

Love how easy this app was to set up and the style of it doesn't look tacky which is a huge win for up selling.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! 🌟 We're so glad to hear that you're loving the app! :)

5 / 5 Share

May 5, 2021

Smile is such an integral part of our business. We are thrilled to offer such a robust loyalty system to our customers and they love it too! Thank you!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review ✨

5 / 5 Share

May 3, 2021

Love the look and feel of this app. I'm excited to test the loyalty program out on my customers. Thanks Smile :)

Store

Lalviv

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your kind feedback! 🙌 We're so excited to see your store grow with Smile :)

5 / 5 Share

May 3, 2021

customer service is amazing, highly recommend! the reward system is easy to use. we love this app very much!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write this review 🤩

5 / 5 Share

May 1, 2021

the best loyalty App you can use with Shopify, the expertize available 24/7 for client, thank you Smile io Team :)

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! Glad to hear you've found Smile to be amazing 🤩

5 / 5 Share

April 30, 2021

Our customers LOVE smile. And SMILE has been great to work with to help us with our needs as a company. Keep up the great work, and thank you!

Using app

Almost 2 years

Total reviews

7

Average rating

4.7

Developer Reply

Thank you so much for the 5-star rating and that your customers are loving Smile! 😄

5 / 5 Share

April 28, 2021

This app is super easy to setup. It is easy for my customers to navigate. And I LOVE how it connects with Shopify POS!!!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the review! We're so excited to have you here as a Smile merchant!

5 / 5 Share

April 26, 2021

Excellent app! very customer-friendly. I must say as good as the app is, the customer service is actually even better!

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review! I'm so glad to hear we were able to help you!

5 / 5 Share

April 26, 2021

Very very good app. My reccomend. Easy for implement and use. Increase sale in first month of use. Thx

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

This is amazing! SO excited to hear that you have seen an increase in sale from your first month of using Smile. We can't wait to grow with you!

5 / 5 Share

April 24, 2021

Very easy to set up and does not affect the speed of the website. Currently using the FREE plan, and have no complaints of the same.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

This brightens up our day in the support team! Thank you so much for the kind review and we are so happy to have you here!