Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,265
Reviews
Chart
#19
Shopify

All reviews

5 / 5 Share
June 12, 2025

We have been using it to start our Rewards program for our customers. It's worked out well so far. The team at Smile were prompt in response when we reached out regarding some concerns and offered solutions which worked in our favor. Thanks Andrea and Lynn for your support.

Store Using app Total reviews Average rating
The Floral Atelier About 4 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave us this review and for sharing your experience 😍

5 / 5 Share
Nov. 2, 2021

J'avais un problème avec un exclusion de client lié à un tag, j'ai écris ma question dans le chat et c'était modifié en 5 minutes! SERVICE TRÈS RAPIDE ET COURTOIS!!

Store Using app Total reviews Average rating
Keto Québec About 1 hour 2 5.0
Developer Reply

Merci beaucoup pour votre commentaire 🤩 Votre satisfaction est notre priorité! 🙌

5 / 5 Share
Feb. 9, 2024

We have installed the free version to test before upgrading, its fantastic! Its super easy to install and use. I had a query, got a live response really quickly and their staff are always willing to assist. Very fast response time too.

Store Using app Total reviews Average rating
Supernova Studio Over 2 years 6 4.7
Developer Reply

Thank you so much for sharing your experience! 💖 So happy to hear that we were able to help out :)

5 / 5 Share
Oct. 29, 2021

Very helpful support. Beginner friendly. Unfortunately doesn't work with the Theme Expanse, yet. Maybe they can fix it.

Store Using app Total reviews Average rating
Delias Whiskyshop GmbH 17 days 5 4.0
Developer Reply

Thanks so much for taking the time to leave us this review! 🙏 We have reached out and hopefully this issue has been since resolved! If not please reach out to us at [email protected] and we'll help out.

5 / 5 Share
Oct. 29, 2021

My customers love this app! They are doing the word of mouth marketing for me, and it makes me so happy to incentivize people to recommend our products without a lot of clicks & fuss!

Store Using app Total reviews Average rating
dip 2 months 8 4.5
Developer Reply

Thank you so much for taking the time to leave us this review 🦋

5 / 5 Share
Oct. 27, 2021

Smile.io is an easy app to navigate, and has provided a significant amount of extra benefit for our customers. On top of that, what makes it great is the live support chat. I don't stick with apps for long if the service isn't there, and Smile has been great in that regard.

Store Using app Total reviews Average rating
Croix Valley Foods Almost 2 years 4 5.0
Developer Reply

We're so glad to hear that!! Please don't hesitate to reach out through chat anytime ;) Thanks so much for taking the time to leave us this lovely review 💖

5 / 5 Share
Oct. 27, 2021

Had installed Smile a while back but never got around to completing the setup. I had some questions about the app so I replied to one of their emails and surprisingly they wrote back providing great recommendations for our setup. Shout out to Mackenzie for taking the time to answer in detail all my questions.

Store Using app Total reviews Average rating
Supplement City USA Over 2 years 9 4.6
Developer Reply

We appreciate you letting us know! I was happy to help out in any way I could to get your store optimized for your needs. I'm glad you responded and we were able to take a look at your program configuration. Thanks for being awesome 😄 - Mackenzie

5 / 5 Share
Oct. 24, 2021

Love the Smile app to manage our loyalty/rewards program. Also, their support is fantastic. I couldn't figure out how to enable rewards for POS and they helped me within minutes. Thank you!

Store Using app Total reviews Average rating
Danu About 1 year 3 3.3
Developer Reply

We're glad to hear that our support was able to get your POS set up! It's important to us you get the help you need. Thanks for being awesome 💪

5 / 5 Share
Oct. 22, 2021

Smile.io provides awesome help, when needed! The app works seemlessly for shopify, and is pretty reasonable in price.

Store Using app Total reviews Average rating
The Sistines 2 days 1 5.0
Developer Reply

Thank you so much for taking the time to write this review 🤩

5 / 5 Share
Oct. 22, 2021

J'ai eu un très bon service par rapport à un problème qu'une cliente avait avec son compte. Service rapide et efficace. Merci!

Store Using app Total reviews Average rating
La Maillerie 8 months 3 5.0
Developer Reply

This is awesome to hear! Please don't hesitate to reach out to support if we can help with anything :) Thanks so much for taking the time to leave us this review! 🙏

5 / 5 Share
Oct. 22, 2021

Thumbs up for the excellent support rendered, especially coming from Brandon. Resolved our issue so promptly!

Store Using app Total reviews Average rating
Babynatureco.com Over 2 years 3 4.7
Developer Reply

Thank you so much for leaving us this lovely review ✨ So glad to hear that Brandon was so helpful!

5 / 5 Share
Oct. 21, 2021

super easy to install. I love that they have a free option to try and start somewhere. I wish they had a text message option.

Store Using app Total reviews Average rating
SOCKERBIT 9 minutes 3 5.0
Developer Reply

Thank you so much for your amazing review - and for the suggestion! 📲 We'll be sure to share with our product team :)

5 / 5 Share
Oct. 21, 2021

thank you sooo much, super helpful and quick! sent me all the resources I need to get my page up and running

Store Using app Total reviews Average rating
Sage Marie's Coffee & Tea 9 months 3 4.7
Developer Reply

Thank YOU so much for your review! We're so glad to hear that we were able to help out 💖☕️

5 / 5 Share
Oct. 21, 2021

Smile rewards service, usability and what it does for our customers and brand message is absolutely spot on!

Store Using app Total reviews Average rating
Castle Arts UK 5 months 1 5.0
Developer Reply

Thanks so much for your kind words! Great to hear that you're loving Smile! 🙌

5 / 5 Share
Oct. 20, 2021

Literally free and I love it omg get it!! I feel like this will allow for more customers to come back!

Store Using app Total reviews Average rating
CALBABESBOUTIQUE 6 minutes 1 5.0
Developer Reply

Thanks so much for taking the time to leave us this review ✨

5 / 5 Share
Oct. 20, 2021

We received very helpful and clear answers on all questions asked. Great customer service. Thank you!

Store Using app Total reviews Average rating
Famous Footwear 4 months 5 5.0
Developer Reply

We're glad to hear you were able to get all the info you needed! Thanks for giving our customer support team a shout-out 🤘

5 / 5 Share
Oct. 19, 2021

love this app! and my clients love it too! They are able to refer their team and get FREE items with their points!

Store Using app Total reviews Average rating
KZ Swag Shop About 5 years 1 5.0
Developer Reply

We love our merchants and their clients too 💕 Thanks for reaching out and letting us know you are enjoying the app!

5 / 5 Share
Oct. 19, 2021

I cannot overstate how incredible the support is. There are a lot of programs that will accomplish the technical side of what we're trying to do, but Smile.io's support team is AMAZING. Shout out to Jade who spent half an hour with me, talking through every single question I had!! She was INCREDIBLE.

Store Using app Total reviews Average rating
m cacao chocolates 2 months 1 5.0
Developer Reply

Thanks for letting us know how you feel about our support team! It's important to us that you are able to get the info you need in a way that is helpful. We've let Jade know she's doing an awesome job 😁

5 / 5 Share
Oct. 15, 2021

Fast customer service with a very knowledgeable support team. The app is easy to use and understand.

Store Using app Total reviews Average rating
CAcafe About 3 years 2 5.0
Developer Reply

Thank you for the review and five-star rating! It's so appreciated. We're so happy to hear that our team were able to help out. 😄

5 / 5 Share
Oct. 15, 2021

Perfect! Great app, great funcionatilies and one of the best supports I've ever had in shopify apps!

Store Using app Total reviews Average rating
Shoppr Almost 3 years 2 5.0
Developer Reply

Thank you for the kind review! We're so happy to hear that you've had a great experience with our Support team. We think they're pretty awesome too. 😇

Previous Page 145 of 195 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.