Smile: Loyalty Program Rewards
All reviews
The application is very good and works just as my online store needs it to. They also have excellent customer service.
Thank you so much for your review π€© Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!
I am new to the Smile reward program and had many questions. I was helped via chat support with Nicole and she was super knowledgeable on all that Smile has to offer. All of my questions were answered and now I feel like an expert!
Thank you for the kind words about Nicole β¨We will be sure our team sees your feedback! π
Simple to use and fast and friendly help team too! Josh was helpful, even when I didn't quite get it, and proactive with a really great suggestion too!
Thank you so much for your lovely review! π
Erin was super knowledgable, efficient and helpful!
Thank you so much for the review! We really appreciate it! π
Great App. Great support via live-chat. Analytics are not great but we only have the base version. Should still have cxv/xlsx export with base without fancy dashboards. Overall pretty happy with it.
Thank you so much for your review and your feedback! This is truly valuable to us π
Nicole at Smile gave me quick and correct direction is solving a problem and direction on how to fix the issue in the future. Awesome Support Above Expectations!
Thank you so much for taking the time to leave us this review π¦
I am amazed at how easy it was to import my customers points from another Reward app. Smile's app is intuitive, a breeze to add branding and customize. Even with the POS app - my current customer's points came through. The POS interface is simple for my employees - just a single click to add the rewards to a customer's order. Truly - I am as excited as them!
Thank you so much for your lovely review β¨ We're so glad to hear that you're finding the app easy to use! Please don't hesitate to reach out if we can help with anything else :)
Great app! The rewards system has definitely helped us build our business and gain repeat customers.
Thank you! π We're excited to work with you and help bring in those customers! π―
The support is excellent and our customers love it! I would recommend Smile rewards to other Shopify stores that want to engage with their clients.
Thanks for sharing your kind & generous feedback! π
Customer service is very helpful. They are always available and have great tips on how to improve performance!
Thank you SO much for your lovely review π Please don't hesitate to reach out to us whenever if we can help with anything at all!
Jade was quick and upfront with resolving our issue. He's subject-matter-expertise helped us to quickly identify the issue and find a solution together. Thx you!
Thank you so much for this amazing review π We agree - Jade is amazing!
Helpful support, keen on their users not only making revenue. Recommending them for starting a loyalty program easily.
Thank you so much for your review and your feedback! This is truly valuable to us π
Great support from Joshua. If a picture tells a thousand words - the video Joshua sent me smashed it out the park. Thanks buddy - Jeremy
Thank you for your review,π I'm so happy Joshua was able to help you. Just between you and me, we think he is really awesome too! π Best of luck with your program!
The customer service from Smile is awesome! Each time I reach out they're always kind and respond quickly. Even on the free plan my rewards and referral programs look and function amazingly.
We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time π
We love using Smile for our loyalty program. The features are great and the app is super intuitive and easy to use. Support is also great and I got instant answers when I had questions.
We're so happy to hear you've had a great experience with the app! We'll let our support team know you appreciated them. We appreciate them too πͺ
I have recently added smile to my store but needed some help. It was great to know that I could get on a chat and speak to a real person at 8.30pm to help with a problem. It was sorted in 5 mins, amazing.
Thanks for letting us know! We know business happens at all hours and we want to make sure you'll feel supported whenever you reach out π―
The support is trully fast and warm, I hadn't even asked my question and Jade was already chatting with me asking for my request.
Thank you so much for taking the time to share your experience! We're so happy to hear that it was a good one β¨
Shelby was awesome, as is the app! help is super fast and knowledgable
Thanks so much for taking the time to leave this review! We appreciate it so much and we are so glad that you had a great experience with the team π€© Please don't hesitate to let us know if there is anything else we can help you with π β¨ The Smile Team
Love this app and Nicole in support was very helpful! makes it easy to use for me and my customers!
Thank you so much for taking the time to leave us this lovely review! π
We have had a great experience with Smile and their customer service when needed. It's very user friendly, easy to customize or use right from the start!
Thank you so much for taking the time to leave us this review! So glad to hear that the setup was easy and that you had a good experience with our support team π
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