Smile: Loyalty Program Rewards

Jan. 21, 2021

Great app that's very easy to use and has helped us with customer retention greatly. Would highly recommend and their customer service is always willing to help, whether it's a regular problem or something unique.

Jan. 21, 2021

Super helpful customer service and a great rewards app. I have been testing the features and chatting to the support team all week, and have not even committed to their app yet.. just on this front its been and excellent experience!

Jan. 20, 2021

The support team is really nice, they enabled the API feature for me so I wouldn't have to pay $599. These guys are the best, and they understand my problem. They did not try to rip me off like other apps, indeed. Now I will always use smile for my other brands too!!!!

Jan. 19, 2021

Super easy to use! Enjoyed it and it works great with customers to build brand loyalty. I would try it out.

Jan. 19, 2021

I really like the ease and app friendly setup for helping with customer loyalty and brand awareness.

Aug. 1, 2023

Great app. Highly recommended. The customer support team is also very good at responding at the appropriate time.

Nov. 17, 2023

We're going on several years of Smile.io use and we've loved the platform. It integrates nicely with our tech stack and has a really clean interface. We've had very few issues but when anything pops up the customer service is so quick to help and resolve. We love it, and our customers love the loyalty program - definitely recommend!

Jan. 15, 2021

Best user experience and even better customer support. totally recommend it, even with the free plan :)

Jan. 14, 2021

So easy to use and great customer service. Has all the great features for most paid apps on their free plan so really good for starting out.

Jan. 11, 2021

excellent, so easy to use, its got so many features for free & the support is brilliant. tried a couple of others but this is the best one.

Jan. 6, 2021

I haven't been using the app for a very long time, so I can't say much about it, but the customer service was very quick and helpful. Thank you, Andrea! :-)

Jan. 6, 2021

I'm still setting up this app, and got some help on the chat from Larry who did a great job solving some issues. Can't wait to see how it helps with our customer engagement!

Jan. 4, 2021

This app was very easy and quick to set up. Hopefully now i can reward customers for there kind returning and loyalty.

Dec. 29, 2020

Great features and get functionality. 5/5 for customer service as well! The POS features are also great!

Dec. 28, 2020

We faced some issues signing in to the Smile app and was taken back to our homepage. There are helpful troubleshoot articles provided by Smile but in the end was able to solve the issue by re-applying the app. The Smile team was quick to get back provide back end support. Overall, it's an easy to use app and you can most certainly feel the warm smiles from the team behind Smile. :)

Dec. 28, 2020

I use this app to offer my customers points which they can did convert into rewards. It is really easy to use. I love it!

Dec. 25, 2020

Awesome customer service! They go the extra length to explain to my inquiries. The backend interface is built by professionals. Very easy to setup, like 10mins then you are set to go. Unless you want more features. The user interface, hmm simple, but can be confusing for first time user though, hope there's a tutorial button at the side to explain the feature. And i prefer a page instead of side bubble.

Dec. 24, 2020

Easy to set up and navigate. Impressed with how simple and powerful the points and referrals were to use on our site.

Dec. 23, 2020

I found that many websites have been using it; therefore, have a try, good impression, need more time to familiarize with it!

Dec. 22, 2020

This app is great! It allows you to build a better relationship between you and your customers. The developers are listening to requests for improvement and this is very much appreciated.