All reviews

Rating Breakdown

  • 5
    91% (3,746 ratings)
  • 4
    6% (241 ratings)
  • 3
    1% (53 ratings)
  • 2
    1% (23 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 92% (3,787)
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5 / 5 Share

Oct. 28, 2020

This app is easy to set up. I can't wait for my customers to start earning points. I love how everything is easy and less work for the business owner to do.

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! We've worked really hard to make Smile as easy to use as possible. We appreciate the 5-star rating! πŸ˜„

5 / 5 Share

Oct. 28, 2020

We use this app here at Redpath Shoes it helped my store grow loyal customers and keep coming back for more rewards we use the free version I would recommend it to any online store give it a try

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! πŸ˜„ We really appreciate it!

5 / 5 Share

Oct. 21, 2020

We are launching our first ever rewards program and so far this app works just the way we wanted it to. Customer service was very helpful with any questions we had!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for using Smile! We're glad our team was able to help out! πŸ˜„

5 / 5 Share

Oct. 21, 2020

Great UI, simple and straightforward points based system. Been using it for about 9 months, Thanks!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the five-star rating, and for using Smile for 9 months! πŸ˜„

5 / 5 Share

May 17, 2022

Extremely excellent customer service. David is really help and even go extra miles to help us. Superb apps to use and this apps can increase your brand exposure and with this reward will make customer happy to continue shopping with us. well done Smile. thank you for your great apps.

Using app

Almost 4 years

Total reviews

13

Average rating

4.3

Developer Reply

Thank you for the kind words and five-star rating! We truly appreciate it! πŸ˜„

5 / 5 Share

Oct. 19, 2020

Fantastic rewards program that integrates seamlessly with Shopify. Their customer service is extraordinary.

Using app

Over 1 year

Total reviews

4

Average rating

4.3

Developer Reply

Thank you so much for the five-star rating! Our team really appreciates your support! πŸ˜„

5 / 5 Share

Feb. 6, 2025

Smile is a great way to reward your customers, we are new to the app but Smiles customer service is excellent!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for using our app, and the five-star rating! Our merchant facing team loves to hear this kind of feedback. 😍

5 / 5 Share

Sept. 4, 2025

Great app to boost band loyalty. Easy-to-manage app that will help customer retention.

Using app

Almost 5 years

Total reviews

12

Average rating

4.7

Developer Reply

Thank you so much for the five-star rating! We really appreciate the kind words! πŸ˜„

5 / 5 Share

Oct. 15, 2020

Great app for using rewards, easy to use and understand and amazing customer service! Recommending to all.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-stars! We're so glad to hear that you're enjoying it πŸ’–

5 / 5 Share

Oct. 15, 2020

I've only used this app for a couple months but I am very pleased with its functionality and everything it offers. Very impressed by the support team, they're always happy to help and find a solution that works for us. I can say that Smile works way better than other loyalty program apps. Very happy with Smile in general!

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for this lovely review πŸ’– We're so glad to hear that you're enjoying our app!

5 / 5 Share

Oct. 14, 2020

I have been very impressed by the support and customer service for this app. We plan to use it for our Point of Sale, and are moving our e-com over to shopify as well and will use it there as well to have a unified experience.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this review! ✨ We're so glad that our support team was able to help :)

5 / 5 Share

Oct. 8, 2020

We had a kind of a tricky situation about the placement of the Smile icon. The whole team at Smile.io was really responsive and attentive. Brady was particularly helpful and offered a solution that really worked for us. We'd recommend working with Smile.io and using this app for easy customer rewards and referrals.

Using app

3 months

Total reviews

6

Average rating

3.7

Developer Reply

Thank you so much for taking the time to share your experience here, and for the 5 stars! ✨ We're so glad to hear that Brady was so helpful!

5 / 5 Share

Oct. 7, 2020

Rachel was incredibly helpful with our setup and answering our questions. We look forward to using the rewards programming.

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We agree - Rachel is super helpful! πŸ’–

5 / 5 Share

Oct. 7, 2020

Amazing. It helped us grow our customer base and customer loyalty. It helps make our customers become our friends.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! We love that your customers are becoming your friends! That's awesome πŸ’–

5 / 5 Share

Oct. 2, 2020

Just downloaded the app and I'm still getting the swing of it, but the customer service is outstanding. Maggie in particular has been very helpful.

Using app

5 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for choosing our app and for taking the time to leave us a review ✨

5 / 5 Share

Oct. 1, 2020

Simple and powerful rewards and loyalty program. The support staff is responsive and helpful. Maggie quickly resolved my issue with connecting Smile in our custom theme.

Store

LactiGo

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the 5-stars! :) We're so glad that Maggie was able to help πŸ’–

5 / 5 Share

Oct. 1, 2020

Full disclosure, I am a technology nightmare. What should be intuitive sends me over the edge. That being said, today Jobie and Brady (for the save) got me set-up and ready to go, despite my protestations that THEIR app didn't make sense - ha! Of course, it does, and Brady got me through it at the end feeling confident and ready to go...THANK YOU!

Using app

4 months

Total reviews

11

Average rating

4.0

Developer Reply

Thank you so much for this lovely review! Brady and Jobie are quite awesome, we agree! :)

5 / 5 Share

Sept. 28, 2020

Easy setup looking forward to seeing clients rewarded through smile. The app will bring value to customer and encourage return clients.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! πŸ’– We're so happy to hear that you're enjoying it!

5 / 5 Share

Sept. 28, 2020

This app just made me SMILE! :) it's very easy to navigate, self explanatory, and the support is VERY quick and AHHMAAZIIING!! SMILING while LOVING IT! <3

Using app

31 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your lovely review πŸ’– That made us smile as well! πŸ˜„

5 / 5 Share

Sept. 25, 2020

I use this app and it was simple and easy to set up. Customer service is amazing, and I really feel it has helped me convert more customers.

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! πŸ’– We can't wait to watch as you grow your customer base!