Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,129
chart
#54
All reviews
Review RSS Feed
June 5, 2020
Smile.io has been amazing. We had a small issue and Maggie was on it to help us out (unfortunately her response went to spam so we just found out now!) Thank you Maggie & Smile.io team <3
Thank you so much for your review! Our support team works hard to help our merchants out so we love hearing feedback like this 💖
June 1, 2020
Easy to configure, looks very professional and integrates with theme perfectly. Product works as advertised. Some of my clients have already signed up
Thank you so much for your review - so glad to hear that you are loving the display and integration! Don't hesitate to reach out if we can help with anything at all 💖
May 25, 2020
Absolutely my favourite app on Shopify. We were on the Smilie.io free plan for a few months, and it was fantastic for our business. Rewards (no matter how little) are a hugely successful way to incentivise purchases and increase AOV - and Smile does Rewards like magic. The functionality is brilliant - with the countless ways to Earn and Redeem Rewards and the Smile interface is beautifully simple. We are currently on the Started plan, and I hope to move to Growth once our business grows to allow it. Highly recommended.
That's so great to hear - thank you so much for your amazing review! ☺️
May 19, 2020
So far it's great. Very easy to set up and it integrates with all of my existing themes. A lot of apps would require additional technical support. Woohoo!
Thank you so much for your review! I'm so glad to hear that you found the setup process simple ✨
Dec. 18, 2023
Great support! Prompt to reply and walked me through the steps with screenshots. Thank you Lisa!
So glad to hear that Maggie did such a great job! Thank you for your review - please don't hesitate to reach out to support if we can help with anything else!
May 16, 2020
since installed so far works good, but its beginning, hopefully i will see some positive feedback,,
Happy to hear that our app is working well! Don't hesitate to reach out to support if we can help with anything! Thank you so much for your review 💖
May 14, 2020
We had a little snafu with a customer trying to take advantage of the referral link system and within 3 minutes of being on a chat with the Smile team we had discovered the loophole, blocked the cheating customer, and set ourselves up for success in the future. Every person we have contacted at Smile is professional, kind, and quick! This app is easy to use and to customize. We can't wait to grow with Smile!
Thank you so much for your amazing review 💖 We're so glad our support team was able to help. Take care & stay safe!
May 12, 2020
Customer services responded back in less than 24 hours and were able to answer and help with all my questions and concerns. Definitely the best app for the customer reward program.
Thanks so much for your amazing 5-star review! 🙌 We love hearing your feedback!
May 12, 2020
Awesome app. So easy to use and their support team is 5 star. I highly recommend this app. Fantastic.
Thank you so much for your review - we're so happy that you're loving the app and the support team was able to help! 💖
May 11, 2020
Easy to set up and use! Awesome way to reward our customers and promote brand loyalty. Customer service is top notch as well. Highly recommend!
Thanks so much for your lovely review 💖 We're so glad to hear that support was able to help!
May 10, 2020
So easy to instal and most of the set up is done for you, thank you so much for providing this, I hope it stays free until the day I’m doing 500 orders a day !!!
Thank you so much for your kind words. Our goal here is to help businesses grow - we're so excited to watch you succeed! 💖
May 7, 2020
This app is helpful with engaging current customers, and gaining new ones. Customer service is great. I'm usually against chats. I prefer the old fashion phone, but Tess was exceptionally helpful, very much appreciated on this end.
Thank you so much for your feedback and review! We're so glad to hear that our support team was able to help out 🙌
May 4, 2020
Recently downloaded the free version - really easy to set up and get started. Customers are loving it
Thank you so much for leaving us a 5-star review! So glad to hear that your customers are loving the app 😍
May 2, 2020
I use this app to reward my royal customers, it does well, it would nice for me to know you earlier.
Thank you so much for your lovely review 💖
April 29, 2020
love this app, very wasy to set up, and it automatically set up in store; so hopefully it send out to customers that its on the app.!
Thank you so much for your review! 😄 Please reach out to support anytime if we can help with anything!
April 27, 2020
We love Smile! It's been a great help in getting return business and setting up our brand. Thanks for the service!
Thank you for your review! So glad that we're able to help✨
April 20, 2020
This app is great. Very easy to use, looks nice on the website, and works will with multiple formats. Thanks
Thank you for your wonderful review! Glad we're able to help :) Take care and stay safe!
April 20, 2020
Fantastic app that looks seamless on the website and is a great addition to our business. We look forward to seeing how it performs over time.
Thank you so much for your 5 star review! Don't hesitate to reach out to support if we can help with anything. Stay safe! 💖
April 16, 2020
This app is a great resource to engage our customers & help spread the word about our brand. Our customers love it because they earn $ back towards our store, and new customers love it because they get $ off their order! Customer service is great & super helpful. Highly recommend
Thank you so much for your review ✨ I'm so glad we're able to help with customer engagement!
Oct. 24, 2023
Good Customer support and hopefully should help boost the store!
Thanks so much for your honest review & feedback! Definitely helps us improve 💪