Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,128
chart
#54
All reviews
Review RSS Feed
April 1, 2020
We have been with them for three years, always supportive and during this time of crisis they have stepped up to the plate once again. Thanks for the support
Thank you so much for your lovely review, and your continued support of us 💖
March 31, 2020
Awesome app and support. It will increase the customer retention and repeat purchases. Thanks for this wonderful app.
Thank you so much for your wonderful review ✨ So glad to hear!
March 20, 2020
Has been perfect for us as a loyalty program app! We have mostly used the free program but it still gets the job done. Couldn't be happier
Hey there! Thank you so much for your review! So glad you're liking it! 🙌
March 20, 2020
So far it was very easy to set up! Will have to see how it actually works but I do appreciate the ease of use and the nice look of it!
Thank you for your 5 star review! 😊 Don't hesitate to reach out if we can help with anything!
March 12, 2020
www.modandsoul.com Really nice app! Does exactly what you need from a loyalty program! I like the design, and the panel is very user friendly. The customer service is excellent too. Had some questions regarding using the app, and making the most out of it, and received responses very quickly, as well as a follow up phone call. Even the free version is plenty to get started on. The only reason for us to upgrade in the future is to connect it to Mailchimp. Will definitely keep using and very much recommend!
Thank you so much for your detailed review! Don't hesitate to reach out if we can help with anything else! 😄
March 10, 2020
This is only my first day using it, but I'm giving it 5 starts because it was so EASY to do and set up. Like so easy. I hope the codes and discounts work!
So glad to hear that the setup process was easy! Thanks so much for your review, and don't hesitate to reach out if we can help with anything! 💪
March 8, 2020
Indeed great stuff, indeed free, ideal for starter business like mine, thanks for making this available.
Thank you for the 5-star review! We're so glad to be able to help! ✨
July 15, 2020
I am super happy! The high-level of responsiveness and support that smile.io provides is EXEMPLARY. I particularly have to call out Andrea Lozzi, who provided the best sales through implementation support I have ever experienced with any app developer on Shopify. I highly recommend this company and also appreciate their support team!
Thank you for your 5-star rating and recommendation! Glad to hear that Andrea was such a great help! ✨
Feb. 25, 2020
Simple, easy to use and set-up. We would recommend this ap to other users looking for a customer loyalty tool.
Thank you so much for your review and recommendation! So glad to hear the setup process was smooth ✨
Oct. 13, 2021
Love the app. Have had the Starter Plan for almost 2 years now and customers absolutely love it. It looks super sharp & runs really smooth. Excited to keep current customers plus gaining new members. It's an added bonus for you and your customers 110%. www.b-clutch.com
Thank you so much for the wonderful review! We're excited to see your business grow! 💖
Feb. 18, 2020
Really awesome app , it provide reward to loyal customers hence will built great relationship and help retain customer loyalty for increasing sale.
Thank you so much for the five-star rating! 😄 We really appreciate it!
March 30, 2022
We've used this rewards program for a couple years now. It's so easy to use and our customers find it is easy to use as well! We would recommend it.
Thank you so much for your lovely review 💖 Glad you are enjoying the app!
Jan. 15, 2020
Good app / Good people. Smile customer service is excellent and they deeply care about resolving issues and making this app as user friendly as possible. I recommend them.
Thank you so much for sharing your experience with support and for the wonderful review ✨
Jan. 8, 2020
App help for returning visitor and loyal customers. I highly recommend. It's also really easy to use!
Thanks so much for your 5-star review! We're so glad to hear that it's helping your business! 🎉
Jan. 6, 2020
I already loved this app but I just had my first customer experience with Sam R via chat and it was AWESOME. Friendly, informative and enthusiastic. I could not ask for better. I'm thrilled!!
Thanks so much for your review! We're so glad to hear that Sam was able to help 💖
Jan. 6, 2020
Its a really Great App! If only they could integrate it so that a customers points/rewards will show directly on their account when logging in on the site.
Thanks for your review! We will send you an email to assist with this! 😊
Dec. 26, 2019
we have used smile.io for about 3 months now. it provides a stable and independent platform for rewarding customers. we are happy with it. but the ease of use and stability of this app don't come cheap! the really good and useful features are at least 199+ p.m.
Thank you for the five-star review, and candid feedback! 🙂
Dec. 19, 2019
I'd like to see an "impersonate user" function and would like to be able to edit a customer's info.
Thank you for your feedback and review! What a good idea - we'll pass it along to our product team 😊
Feb. 18, 2025
Ezra went the extra miles to fix our theme issue which affecting the whole loyalty user experience. Truly a charm including the team members who coordinating it which is Lynn, my all-time salute Smile.io individual. Smile.io Loyalty Rewards is your go to that fits all sizes of business!
Thank you for the thoughtful feedback, and the five-star rating! 😄
Nov. 16, 2019
Easy to use and set up, my customers love this program! Support options are great and it's easy to set up special campaigns and track sign ups.
Thanks so much for the 5-star review! 🙌 So glad that you and your customers are loving it! 😊