Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,128
chart
#54
All reviews
Aug. 6, 2019
so far no problems , very easy to work with and install. we are looking foreward to seeing results .
Thanks for using our app, and for leaving us a five star review! π
Aug. 2, 2019
Super easy to use and love the way it looks! Had a question on how to move the widget and Maggie was super helpful.
Thank you for the five-star review! We're glad our support team was able to help out.π
Aug. 2, 2019
This app has been incredibly easy to navigate and set up. We launched on our site within 3 days of downloading the app. Customer service is impeccable! Tess has been so responsive and so gracious anytime I have a question about a feature. Definitely recommend this app! Now I know why they call it "Smile" ;)
π We're so happy you've had such a great experience using our app and chatting with our team. Thanks so much for the five-star review!
July 29, 2019
We take pride in customer experience and we wanted to give something back to our customers and show them how much it means to us both their trust and loyalty towards our company. Smile.io helped us express and implement this gratefulness and it didn't take long till our customers started using the app. More specifically, the app incentivised them to interact more with our company and in some cases, this interaction increased the order frequency as well. Now, I'm not sure if this will make you more money but to us, additional sales from such app, although highly welcome, they definitely come second in our priorities. It's of great importance to us to build a great relationship with our customers and the smile app assisted us in giving them the feeling that their trust is mutual, which was our goal ever since we installed it. A great app overall. On the plus side, customer service is awesome even when you have a lower tier plan. Props to Maggie for her excellent support.
Wow! Thank you for the amazing and thoughtful review. We really appreciate you taking the time to write it, and leaving us a five-star rating. π
July 28, 2019
Love this app. It does everything I needed. Thank you so much for having such a great app. There is a reason why this app has over 3000 reviews :).
Thank you so much for the 5 star review! π We really appreciate it.
Oct. 30, 2019
This is the cleanest design for a loyality app and integrated perfectly into shopify and linked to other important apps I use for my store. I considered loyalty lion but found their UI to be tacky and less user friendly, and also 5 times the price of Smile. Highly recommend. I had one issue with smile but after speaking with their support, they quickly helped me resolve it. Update: Smile Customer support is working directly with me to utilize their features most efficiently. Great support.
Thanks so much for the five-star review! π We're so happy you decided to use our app!
July 18, 2019
This app works great. Customers love a rewards system! I had a tiny issue figuring everything out but Maggie fixed it for me within 5mins- extremely helpful! Busy business owners appreciate quick & easy.
Thank you for the five-star review! It's awesome to hear that our Support team was able to help out! π
July 18, 2019
The app is very easy, the video tutorials are great. The launch video was the best.
Thanks for the five-star review! π We're happy you're liking our video content!
July 16, 2019
Enjoyed the several different modifications to make rewards unique to your store and the pop-up is a great feature. Easy to use and make any necessary modifications to customer accounts. Would highly recommend!
Thank you very much for the five-star review! We're happy to hear that you're loving our app. π
July 12, 2019
Works great. However, customers are still asking what are these Rewards and how do I use them. The icon must be too small.
Thank you for the five-star review! π We'll be in touch via email with some resources for you.
July 11, 2019
Good product even on the free option. its better than not having any rewards. Easy to set up as well!
Thanks for the five-star review! π
June 28, 2019
So far the platform has been excellent. We run a charcuterie business online and this a way to reward existing and past clients with points towards future purchases. I wish you could tag different people or send them an email to create an account within Smile but other than that, it's been great. I would recommend this app to anyone looking to grow their business.
Thank you for the five-star review and for the recommendation - we really appreciate it! π
June 26, 2019
I used this app too help with bringing customers back and this is the best free and easy to use loyalty program I have used. I run a retail store and it connects with your shopify pos customers and adds points depending on how you set it up too be redeemed after a certain amount is obtained Thanks SMILE
Thank *you* for the five-star review! We really appreciate it. We're happy to hear you're enjoying our integration with Shopify POS. π
Aug. 22, 2022
Thanks to Joshua for quick and helpful customer service! Had an issue with Referral Codes and he cleared it up for us with a personalized video. Great app 10/10!
Thank you so much for leaving us TWO 5-star reviews, we really appreciate the update! π€© We are so glad to have provided you consistent customer service over all these years! πͺ We look forward to being here when you need us for many years to come! π Cheers, Joshua - Smile Team π§ββοΈ
June 7, 2019
The app was very easy to install and get running. I'm very impressed for a free app and will consider upgrading once I see the sort of value it brings to our company - www.printyourmind3d.ca.
Thank you for the five-star review! We're happy you're loving the free version :)
June 7, 2019
Definitely has boosted customer engagement and sales. Phenomenal customer service, kudos Maggie!!!!
We're so happy to hear Smile is helping boost sales and customer engagement at your store. :) Thank you for the feedback and five-star review!
May 16, 2019
We love Smile! It's an easy way to provide our customers with a great rewards experience and looks nice too. Their support is awesome. Specifically, Janelle is great and super helpful.
Thank you for the five-star review :) We really appreciate it!
May 15, 2019
Wow! I just signed up - didnt take too long. I am stunned at what they offer for the FREE account!! Absolutely great for me who is starting off.
Thank you for the five-star review :) We're so happy you're enjoying the features of our app!
April 30, 2019
I'm amazed how easy this was to set up! It's beautiful and well designed, easy to use! I look forward to using this program!
Thank you for the five-star review :) Our Design team loves hearing this kind of feedback!
April 30, 2019
I like how the app connects to my online and pos system. It makes it easy for myself and the customers!
We're so happy to hear our app is easy for everyone at your store :) thanks so much for the five-star review!