Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,130
chart
#20
All reviews
Aug. 22, 2022
Thanks to Joshua for quick and helpful customer service! Had an issue with Referral Codes and he cleared it up for us with a personalized video. Great app 10/10!
Thank you so much for leaving us TWO 5-star reviews, we really appreciate the update! 🤩 We are so glad to have provided you consistent customer service over all these years! 💪 We look forward to being here when you need us for many years to come! 🚀 Cheers, Joshua - Smile Team 🧙♂️
June 7, 2019
The app was very easy to install and get running. I'm very impressed for a free app and will consider upgrading once I see the sort of value it brings to our company - www.printyourmind3d.ca.
Thank you for the five-star review! We're happy you're loving the free version :)
June 7, 2019
Definitely has boosted customer engagement and sales. Phenomenal customer service, kudos Maggie!!!!
We're so happy to hear Smile is helping boost sales and customer engagement at your store. :) Thank you for the feedback and five-star review!
May 16, 2019
We love Smile! It's an easy way to provide our customers with a great rewards experience and looks nice too. Their support is awesome. Specifically, Janelle is great and super helpful.
Thank you for the five-star review :) We really appreciate it!
May 15, 2019
Wow! I just signed up - didnt take too long. I am stunned at what they offer for the FREE account!! Absolutely great for me who is starting off.
Thank you for the five-star review :) We're so happy you're enjoying the features of our app!
April 30, 2019
I'm amazed how easy this was to set up! It's beautiful and well designed, easy to use! I look forward to using this program!
Thank you for the five-star review :) Our Design team loves hearing this kind of feedback!
April 30, 2019
I like how the app connects to my online and pos system. It makes it easy for myself and the customers!
We're so happy to hear our app is easy for everyone at your store :) thanks so much for the five-star review!
April 19, 2019
Kellen is the man. He helped me clarify on some questions I had to better help my customers. Thanks!
Thanks so much for the five-star review :) We really appreciate it!
April 11, 2019
Smile is an excellent rewards program! Our brand has a loyal fanbase, and we've definitely seen our customers sign-up and take advantage of the rewards we're able to offer through it. We've enjoyed working with the Smile team, who all want to help us present the best possible Rewards experience to our customer.
Thank you so much for the five-star review! We really appreciate it! 😊
April 10, 2019
worth it!! I absolutely love this app for creating a cute, not annoying pop-up perks program! It's also fully customizable, even with free!
Thanks so much for the five-star review! Our design team works hard to make our app beautiful :)
April 10, 2019
This has been a beautiful app to work with in comparison to our previous rewards app. The service is exceptional as well. There are a few intuitive pieces I would like to adjust but it's very user-friendly
Thank you for the kind words, and the five-star review! :)
April 10, 2019
This is a great App for those who look for their customer's happy face as for Rewards and Perks. I've been searching many similar apps and decide to use Smile.io and I Smile now ^^
We're so happy to have made you Smile :) Thanks for the five-star review!
March 31, 2019
Great app. A lot of great features to help build loyal customer base including referral program, social sharing and integration with other apps. www.misthub.com
Thank you for the 5-star review and for your feedback! We're so happy you've had so much success using our app. :)
March 26, 2019
This app does exactly what you expect, which is a sign of quality these days. Keep up the good work!
Thank you for the 5-star review and for your feedback! We're always trying to improve our product to make it the best it can be for merchants like you. :)
March 22, 2019
Very easy to use and my customers love it! Installation was fast. Customization is a breeze to match my branding.
Thank you for the five-star review! We're happy to hear that your customers are loving our app!
March 18, 2019
I've been with this app for a couple of years now, and our rewards program is one of the best programs we could ever offer our customers. Our customers enjoy leaving reviews, doing referrals, and making purchases to get the points, and Smile.io automates just about everything so it just runs smoothly without me thinking about it. I hit a snag with a review app integration recently, and Maggie was amazing, helping me figure out the issue. This is definitely the company you should go with for a loyalty program!
Thank you for the five-star review! We're so happy you and your customers are loving Smile, and glad to hear our Support team were able to solve your issue quickly. :) we love this kind of feedback!
March 16, 2019
Wow it was really easy to use, customize and implement according to your business needs. Thumbs up and will recommend.
Thank you for the five-star review, and for recommending us to your friends! :)
March 11, 2019
I love this app so far. I just set up my rewards program and it was pretty easy. I wish there was a to create specialized categories for rewards but that may only be available on the paid one. Not completely sure, but hopefully I'll have great once my customers begin signing up!
Thank you for the five-star review! We'll be in touch soon via email for some guidance relating to your question.
Oct. 9, 2024
I think the jump from FREE to US$50 per month is too steep. I have 300 people on my program and the FREE version is very limited and causes confusion so I have to upgrade but its a huge price increase. If there was a US $30 pm option for up to 600 members it would be much easier to build slowly.
Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants.
Feb. 25, 2019
I've recently launched my business and have done A LOT of research on the different rewards programs available. I'm loving the Smile app and all of the features that it has to offer. The Customer Service has been outstanding; I've received speedy responses and the issues that I've had were resolved extremely quickly. I also really like that they offer an educational component which has helped me to set the program up to integrate on my Shopify site and will help with growing my business. Thanks for making me Smile!
Thank you for the kind words and the five-star review! We're happy to have made you smile and hope to continue doing so! :)