Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,622
Reviews
Chart
#29
Shopify

All reviews

5 / 5 Share
Aug. 24, 2021

Very well engineered app, all what we were looking for in the loyalty program is available. Integration with our review app also working fine. Excellent support by Larry and the team!

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your amazing review! We're really glad that we could help you to set things up, and looking forward to seeing your business grow! ❤️

5 / 5 Share
July 19, 2023

We have been using smile.io for over a year now and it has been fantastic! Loyalty programs in general are a great implementation for most e-commerce businesses but smile have been extra great because of their support. The ability to message in at anytime, all their agents are friendly, very knowledgeable and quick to respond which makes everything with this integration a whole lot easier!

Store Using app Total reviews Average rating
Accio! Box About 2 years 2 5.0
Developer Reply

Thank you so much for your lovely review! Looking forward to seeing the app on your live site, and we'll be here if you need assistance at any time ❤️

5 / 5 Share
Aug. 23, 2021

We're just started to use the app and upgraded to the $49 per month plan in order to have a bit more control over the look of things. My favorite part yet is how responsive and helpful they are with the online chat.

Store Using app Total reviews Average rating
Sunday Forever 16 days 11 5.0
Developer Reply

Thank you for sharing your 5-stars review with us! We'll be around if you need any assistance from us ❤️

5 / 5 Share
Aug. 22, 2021

It is really easy to set up and to use, with great support as well. Exactly what I was looking for!!

Store Using app Total reviews Average rating
Olive Basket About 1 month 5 5.0
Developer Reply

Thank you so much for taking the time to share your experience here, and for the 5 stars! ✨ We're so glad to hear that you find the app easy to use and that it fits your needs!

5 / 5 Share
Aug. 21, 2021

I use Smile Rewards & Loyalty on my website and mobile app. Works great and the customer service is excellent.

Store Using app Total reviews Average rating
Plaza Online About 1 year 1 5.0
Developer Reply

Thank you so much for your 5-star review, and for sharing your feedback! We're so happy to hear that we are able to provide guidance in helping you get the app working as expected!

5 / 5 Share
Jan. 15, 2023

This is the best reviews app out there. I tested numerous ones to see what works best, and this nails it. Don't use anything else. Expensive, yes. Worth it? 100%. Good app, great support. Lots of integrations. Thanks!

Store Using app Total reviews Average rating
Oz Backcountry About 2 years 6 4.2
Developer Reply

Thank you so much for your lovely review 💖. We are continuously working to provide more quality product and services to keep customers such as you happy with our app!

5 / 5 Share
Aug. 19, 2021

Great app for rewards with easy use for both ourselves and customers as well. Nothing to suggest for changes

Store Using app Total reviews Average rating
Vision Saddlery About 1 year 10 5.0
Developer Reply

Thank you so much for choosing our app and for leaving us this wonderful review ✨ We are glad that you find the app easy to use!

5 / 5 Share
Aug. 19, 2021

A really insightful and easy to navigate app, when onboarding a reward strategy. The support team where exceptionally helpful and always happy to lend a hand. Super impressed.

Store Using app Total reviews Average rating
The Indytute About 1 month 3 5.0
Developer Reply

Thank you so much for this lovely review 💖 We're so glad to hear that you're loving our app!

5 / 5 Share
Aug. 19, 2021

Very easy to use and gives your customers many ways to be rewarded. Is a fun and easy way to get subscribers.

Store Using app Total reviews Average rating
Stylezzle 9 days 4 5.0
Developer Reply

Thank you so much for the 5-star review ✨Excellent to hear that you find the app useful and user-friendly!

5 / 5 Share
Aug. 19, 2021

Trying the free plan to earn and redeem rewards. Works well. Good customer service. Not yet tried the paid plan.

Store Using app Total reviews Average rating
Käse About 2 months 1 5.0
Developer Reply

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

5 / 5 Share
Aug. 19, 2021

This apps is simple yet useful! It includes a lot of features that enable customer to constantly get rewarded

Store Using app Total reviews Average rating
TNTCO Store 8 days 1 5.0
Developer Reply

Thank you so much for sharing! We're so happy to hear about your experience ✨

5 / 5 Share
Aug. 16, 2021

The help chat is knowledgeable and helpful- awesome! The free plan is a great help for me to give back to my faithful in-store and online customers. Thanks.

Store Using app Total reviews Average rating
Ava Grace Fashions 11 months 2 5.0
Developer Reply

Thank you so much for your lovely review 💖 This made us Smile :)

5 / 5 Share
Aug. 14, 2021

It was really easy to set up and I love the free feature to test out before making a commitment. I hope my clients will enjoy this new feature and it bring more business

Store Using app Total reviews Average rating
STITCHEDSTYLES 9 minutes 1 5.0
Developer Reply

We're so glad to hear that your experiencing with setting up was so smooth✨ Thanks so much for leaving us this review!

5 / 5 Share
Aug. 12, 2021

For my business, the free version of the app works for me since I cannot offer discounts on my products. I can easily update customer rewards through the admin panel along with managing redemptions and referral rewards! It is easy to use, and works great for what I need! In addition, what makes this program even better is the amazing customer service! Even though I am on their free version, they were able to quickly identify an issue in my theme.liquid file that was preventing the dashboard from displaying on my website! The customer service and support to get me back up and running was by far superior and I am now recommending this platform to my team to incorporate for their customer rewards! Thank you so much for making this product affordable for those of us that don't need fancy programs and for the amazing customer support!

Store Using app Total reviews Average rating
Bling Me Baby 9 months 1 5.0
Developer Reply

Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been able to help your business 💖

5 / 5 Share
Aug. 11, 2021

This is the easiest app I've found that really makes my customers thrilled, and makes them shop with me more! If you want to increase your customer loyalty, this is the perfect loyalty app program for that!

Store Using app Total reviews Average rating
True Betty Boutique Over 2 years 4 5.0
Developer Reply

Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been well received by your customers and that we've been able to help your business by incentivizing your customers to shop more 💖

5 / 5 Share
Aug. 10, 2021

Love this app...really easy to use, and the customer support is by far one of the best you will ever experience. They are on point. www.TheBestWineStore.com

Store Using app Total reviews Average rating
The Best Wine Store 3 months 3 5.0
Developer Reply

We are so happy to hear that you love our app and find it easy to use. We are also thrilled to have such a glowing endorsement from you about our team - you've made our day!

5 / 5 Share
Jan. 31, 2025

Our small company had an issue with the fees associated with our Smile program, and even though it was almost 5 pm on a Friday afternoon, their customer service folks jumped right on the case and resolved it quickly, to our great satisfaction. Our customers have been happy with the Smile program and its benefits, so we look forward to continuing our relationship with this service. Thank you!

Store Using app Total reviews Average rating
Cards By Anne Over 3 years 1 5.0
Developer Reply

So glad that you found the setup easy. We know that you've got a lot to juggle as a small business owner, so we always strive to make things easy for you.

5 / 5 Share
Aug. 10, 2021

We use Smile to help reward our most loyal customers! The Smile team (thanks, Larry!) is incredibly responsive and super helpful. They took the time to answer a bunch of questions we had, and it’s a pleasure to be working with them!

Store Using app Total reviews Average rating
Antsy Labs Over 5 years 10 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us. We are so glad that your experience working with our team (and Larry!) has been fabulous!

5 / 5 Share
Jan. 12, 2026

As always Smile is amazing to work with. Joshua was kind, helpful, professional, and extremely personable. Felt like I was hitting up a buddy for some help and he was more than happy to do all he could. Our customers love our rewards system but I love working with companies who take care of their customers and Smile is definitely that. 2023 Update: Smile is still out here killin' it. Angie helped pull manual reports for us on a weekly basis over a 9-week program we ran. The team truly goes above and beyond - thank you Angie! 2026 Update: Literally still out here with the most helpful support in the biz. Shelby is a stellar agent who immediately helped us clear up what we thought was a potential scam of our program.

Store Using app Total reviews Average rating
Death Wish Coffee Company Almost 10 years 5 5.0
Developer Reply

Oh my goodness, thank you SO much! 😭 I always enjoy chatting with you, Kelly! You've made my year 💖 As always, reach out anytime! Happy to help! - Tess

5 / 5 Share
Nov. 14, 2023

Smile.io has been a vital tool in offering a rewards program to our customers and helping our business and customer loyalty grow! Customer service is always responsive and helpful for getting the most out of the program.

Store Using app Total reviews Average rating
RubberStamps.com Almost 5 years 3 4.7
Developer Reply

Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been able to help your business 💖

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