Smile: Loyalty Program Rewards

April 19, 2019

Kellen is the man. He helped me clarify on some questions I had to better help my customers. Thanks!

April 11, 2019

Smile is an excellent rewards program! Our brand has a loyal fanbase, and we've definitely seen our customers sign-up and take advantage of the rewards we're able to offer through it. We've enjoyed working with the Smile team, who all want to help us present the best possible Rewards experience to our customer.

April 10, 2019

worth it!! I absolutely love this app for creating a cute, not annoying pop-up perks program! It's also fully customizable, even with free!

April 10, 2019

This has been a beautiful app to work with in comparison to our previous rewards app. The service is exceptional as well. There are a few intuitive pieces I would like to adjust but it's very user-friendly

April 10, 2019

This is a great App for those who look for their customer's happy face as for Rewards and Perks. I've been searching many similar apps and decide to use Smile.io and I Smile now ^^

March 26, 2019

This app does exactly what you expect, which is a sign of quality these days. Keep up the good work!

March 22, 2019

Very easy to use and my customers love it! Installation was fast. Customization is a breeze to match my branding.

March 18, 2019

I've been with this app for a couple of years now, and our rewards program is one of the best programs we could ever offer our customers. Our customers enjoy leaving reviews, doing referrals, and making purchases to get the points, and Smile.io automates just about everything so it just runs smoothly without me thinking about it. I hit a snag with a review app integration recently, and Maggie was amazing, helping me figure out the issue. This is definitely the company you should go with for a loyalty program!

March 16, 2019

Wow it was really easy to use, customize and implement according to your business needs. Thumbs up and will recommend.

March 11, 2019

I love this app so far. I just set up my rewards program and it was pretty easy. I wish there was a to create specialized categories for rewards but that may only be available on the paid one. Not completely sure, but hopefully I'll have great once my customers begin signing up!

Oct. 9, 2024

I think the jump from FREE to US$50 per month is too steep. I have 300 people on my program and the FREE version is very limited and causes confusion so I have to upgrade but its a huge price increase. If there was a US $30 pm option for up to 600 members it would be much easier to build slowly.

Feb. 25, 2019

I've recently launched my business and have done A LOT of research on the different rewards programs available. I'm loving the Smile app and all of the features that it has to offer. The Customer Service has been outstanding; I've received speedy responses and the issues that I've had were resolved extremely quickly. I also really like that they offer an educational component which has helped me to set the program up to integrate on my Shopify site and will help with growing my business. Thanks for making me Smile!

Feb. 17, 2019

This app is amazing! Our customers LOVE being rewarded for their loyalty. I would highly recommend getting this app.

Feb. 12, 2019

I am new at this, and needed help- Maggie M you are awesome! You fixed it faster than I expected and I really appreciate good customer service. You rock!

Feb. 11, 2019

Super easy implementation, considered using another app but this is so much better. Looks really great and easy to understand for both customers and storeowner. https://hitthehay.se/

Feb. 2, 2019

Loaded quick. launched in a few minutes. Very happy with the Shopify integration. The quick survey helped us identify the right tool to use. Would recommend

Jan. 30, 2019

**Upgraded to Growth so that I can provide more benefits to my shoppers as a Thank you! Easy to use, customize and enable. We are a newly launched business and we know happy customers are one of the keys to Growth and success overall. Adding ways for shoppers to earn rewards in return for helping our growth is important for us. Maggie @Smile has been invaluable to me! 01/24/2019** Original review>>Still early and only using the free plan to see how it works. Will return to update this review once I see more growth from it.

Jan. 29, 2019

Great app and fantastic customer service. Would definitely recommend to anybody wanting to increase revenue.

Nov. 18, 2021

My customers love the App but there are a few things that are not intuitive. I reached out to Tech Support because I had two customers in the last week who had problems with their rewards. The Tech Support through the Chat was quick and efficient. They had to check on something to answer one question but I got a full answer and a video on how to educate the customer on the problem. I was impressed with their thorough response and effort to really try to answer my questions. Thanks!

Jan. 24, 2019

It works great so far! Very simple to use, and it's practical for some sellers like me who has small budget but wants to get more functions.