Smile: Loyalty Program Rewards

Nov. 8, 2018

So far, so good!! I love being able to reward customers without a ton of work on my end! Smile has done everything I need it to! I also love that I get to name my rewards points (or, in my shop, glitter bombs!!)!!

Nov. 7, 2018

We've been using Smile for several months now at PNW Journey and we love it! We're seeing decent engagement and getting good feedback on our program. Smile is easy to setup and allows for lots of customization. The people that we've interacted with at Smile have all been great to work with. We highly recommend this rewards platform.

Oct. 25, 2018

We love this program! It's very powerful and effective in actually getting people to sign up and use their rewards points. We've tried other reward programs, but are definitely happiest with Smile!

Oct. 25, 2018

Smile has been such an important app for us to enhance our customer experience and to increase our engagement with our customers. And far above any of the features is the support you get from the Smile team. Here is a case study we did with them >> https://blog.smile.io/how-run-gum-empowered-brand-advocates-with-referrals

Oct. 22, 2018

Hell Yeahhhh ... This rewards program is awesome .. Generating LOTS of customer interest and interactions .. Even with just using the full features of the free plan we have generated a handful of sales and its only been live on our site for 3 days .. Cant wait to tinker with this and can not see any reason not to go for the paid option soon to utalise even more great features ..

Oct. 21, 2018

We are running an online cake store and just started using Smile weeks ago. Our customers are happy about it and they are encouraged to follow our social media (facebook and instagram) on top of purchasing. They love the loyalty program.

Oct. 17, 2018

We created our loyalty program with Smile. Our customers love it and the design is very easy for them to understand and navigate. I was experiencing trouble “spending” points through the POS but Maggie found the issue and fixed it for me within minutes! Very helpful customer service, definitely recommend. Thanks again, Maggie!

Oct. 12, 2018

Writing this review based on the setup process. . . we are just implementing, and we'll see how it goes. Maggie was a great help in walking me through final setup tweaks via Chat. Great to have someone there live to check to make sure you're good to go live! So far so great!

Oct. 4, 2018

I spent 2-3 hours looking for and testing all other options for mainly a rewards app for our store. After testing all of them I found Smile.io to be the best. The UX and features available for the free plan were by far the best from all other options. We are very happy so far after using this app for close to a week now. Also, the added benefit of the referral program make this a game changer. I've been looking for something like this for a long time now and happy that smile.io has created this. Thank you!

Oct. 3, 2018

This is a great program. The interface is very intuitive and well designed. We have used a few different apps but this one stands out!

Sept. 10, 2018

We started this app to hone in on some repeat customer business and really give back to the customers that have been with us from the start... Could not be happier...seriously...The ability to reward has enhanced our customer relationships like nothing else. Maggie helped us out with our migration from Big Commerce and settling into Shopify. She also got us right where we need to be with our plan. Thank YOu Maggie

Sept. 12, 2024

Fantastic app - good customer service and it currently does everything we need to keep our customers coming back to us! Angie has been a massive help to use when we needed support.

Sept. 7, 2018

This is the first app that I have not encountered any problems, extremely quick with set up, easy to customise. 5 star rating. Well deserved.

Sept. 6, 2018

Super helpful team. Always available to answer questions and Maggie was wonderful at helping with setup.

Aug. 25, 2018

I enjoy the features of this app. As a family business, it is helpful to have a free option for a loyalty program as our business grows.

Aug. 25, 2018

awesome app, one of our favorites.

Aug. 17, 2018

love this app and so do my customers! it makes ur site not look like its a shopify store [if u kno what i mean] ask for maggie for any customer service, shes the best! brett is helpful, too

Aug. 7, 2018

This app works great! Maggie was super responsive and especially helpful when asked to tweak something on our emails. Thanks so much Maggie!

Aug. 7, 2018

Still figuring everything out in regards to the API but the basic setup is great and our customers are already loving it. Support has been very active with us, a big thanks to Shaun, Roel, and Lauren for their quick responses and excellent demeanour.

Aug. 3, 2018

Still exploring everything the app can do for us, but so far so good! The support team (especially Maggie and dev Roel) are super supportive - ha! Very attentive and helpful.