Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,617
Reviews
Chart
#25
Shopify

All reviews

5 / 5 Share
May 7, 2026

App and service is great! We transitioned from Marsello and have very much enjoyed Smile.

Store Using app Total reviews Average rating
Brandini Toffee Almost 2 years 2 5.0
Developer Reply

We're glad you've found a home with us and are enjoying things so far! We appreciate you taking the time to share your experience here. Alex & Smile.Io Team

5 / 5 Share
May 7, 2026

Store Using app Total reviews Average rating
Sybaritic Boutique 12 months 8 3.5
Developer Reply

Thank you for the 5 star rating! This kind of thing makes our day to see and means a lot to our team. Please don't hesitate to reach out if you need anything else. :) Alex & Smile.Io Team

5 / 5 Share
May 7, 2026

Store Using app Total reviews Average rating
Shop Robs- Powersports Gear Outlet Almost 5 years 2 5.0
Developer Reply

Just wanted to say a huge thank you for the 5-star rating. It's always such a nice surprise to see one pop up, and it really does mean a lot to our small team. We're rooting for your store's success, and we're here whenever you need us. Take care, Alex & the Smile.io Team

5 / 5 Share
May 6, 2026

Alex and the Smile team are always quick to answer, helpful, and knowledgeable about my questions or concerns. I have used Smile for years on my website and I love how easy it is for my customers to redeem their rewards.

Store Using app Total reviews Average rating
Ellie and Mac Over 5 years 7 5.0
Developer Reply

Thank you for the kind feedback - and for being loyal to Smile for FIVE years! It's been amazing following Eillie & Mac's journey on Shopify.

5 / 5 Share
May 6, 2026

Store Using app Total reviews Average rating
Suttles & Seawinds About 4 years 1 5.0
Developer Reply

Thank you for the 5-star rating! Short and sweet, but it absolutely made our day over here. Reviews like yours remind us why we love doing what we do. Wishing you tons of success with your store, and please reach out anytime. We're always happy to help. Alex & the Smile.io Team

5 / 5 Share
May 6, 2026

Store Using app Total reviews Average rating
Nekta Online About 1 month 5 5.0
Developer Reply

Thanks a bunch for those 5 stars! No words needed. The rating itself is a lovely little gift, and we genuinely appreciate you taking the time. If there's ever anything we can do to support you or your store, you know where to find us. Thanks again, Alex & the Smile.io Team

5 / 5 Share
May 5, 2026

Store Using app Total reviews Average rating
Tamil Arasu 3 days 1 5.0
Developer Reply

Thanks so much for the 5-star rating! Even without words, those five stars speak volumes and we really appreciate you taking a moment to share them. It's the kind of thing that puts a smile on the whole team's face first thing in the morning. If you ever want to chat, share feedback, or need a hand with anything, we're just a message away. Cheers, Alex & the Smile.io Team

5 / 5 Share
May 5, 2026

Store Using app Total reviews Average rating
Sassy & Chic Boutique About 4 years 1 5.0
Developer Reply

Thank you so much for the rating. We know how busy running a store can be, so the fact that you took a second to leave one means a lot to us. We're always around if you need anything at all. Don't be a stranger! All the best, Alex & the Smile.io Team

5 / 5 Share
May 7, 2026

Very helpful support, thank you Ezra. Thank you

Store Using app Total reviews Average rating
TF Tools Ltd About 3 years 14 5.0
Developer Reply

Thank you for sharing here. We're glad to hear Ezra was able to help get you everything you needed! Don't hesitate to reach out if you need additional support. Alex & Smile.Io Team

5 / 5 Share
July 15, 2026

Smile.io has been a great addition to our store! Setup was straightforward, and the support team — especially Lynn — has been incredibly responsive and helpful, going above and beyond to make sure our loyalty program is set up for success. Highly recommend it for any store looking to boost customer loyalty through points and rewards.

Store Using app Total reviews Average rating
LUCINE 3 months 2 5.0
Developer Reply

Thank you so much for the 5-star review! It truly means the world to our team to hear that our app is making a difference for your store. If you ever need anything or have ideas for us, we're always just a message away. Wishing you continued success!

5 / 5 Share
May 4, 2026

Store Using app Total reviews Average rating
Life Personified About 1 hour 2 5.0
Developer Reply

Thanks a million for the 5-star review! We're thrilled the app is working well for you. We'll be here if you need help or support with anything else. Alex & Smile.Io Team

5 / 5 Share
May 4, 2026

I came into this support chat stressed about a data incident that had broken loyalty links for dozens of our members. Erin was incredible — she pulled up individual transaction histories in real time, helped me realize what I thought were lost points were actually legitimate redemptions, and escalated a technical ticket for the issues she couldn't solve on the spot. She clearly knows this platform inside and out. One of the best support experiences I've had.

Store Using app Total reviews Average rating
Anchored Soul 6 months 1 5.0
Developer Reply

Erin is absolutely fantastic, so no surprise here - but we deeply appreciate you taking the time and effort to share your experience here. Excited to see what Anchored Soul will do with Loyalty from here out. Alex & Smile Team

5 / 5 Share
May 1, 2026

Store Using app Total reviews Average rating
HavenTheBrand About 1 year 1 5.0
Developer Reply

Thank you for the kind review! We're excited to partner with you on your loyalty and retention journey.

5 / 5 Share
May 1, 2026

Excellent customer service.

Store Using app Total reviews Average rating
Essence and Solomon Over 1 year 1 5.0
Developer Reply

Dare we say.. reviews like this are the 'essence' of everything we try to do here at Smile. Thank you for sharing your feedback with our team. It made our day. :) Alex & Smile.Io

5 / 5 Share
April 30, 2026

tres bonne application

Store Using app Total reviews Average rating
Silly Goose About 1 hour 3 5.0
5 / 5 Share
April 30, 2026

Dayna is a home run partner - ask for her when you sign up! She is wonderful :)

Store Using app Total reviews Average rating
Ministry of Supply 7 minutes 17 4.9
Developer Reply

Shhhh - Don't let the word out about Dayna! Thank you for the review and we're excited to see where loyalty goes with Smile and Ministry of Supply.

5 / 5 Share
April 29, 2026

Store Using app Total reviews Average rating
Riddys® About 1 month 9 5.0
5 / 5 Share
July 22, 2026

I've been really happy with this app so far. It's easy to use, and the customer support has been fantastic. Every time I've had a question, the team responded quickly and provided clear, easy-to-follow instructions. It's made the whole experience smooth and hassle-free. Highly recommend!

Store Using app Total reviews Average rating
Developer Reply

A review as sweet as... honey! Thank you for sharing your kind words with our team, this kind of thing means the world to us and we're so glad we get to play a small role in your e-commerce journey.

5 / 5 Share
April 27, 2026

Lisa is super helpful! Quick and concise!

Store Using app Total reviews Average rating
Kinkan Gifts Almost 2 years 4 5.0
Developer Reply

Thank you for the review - we're lucky to have Lisa on the team and are happy to help support your loyalty journey!

5 / 5 Share
April 26, 2026

We've been using smile for a few years and it's been helpful in building out a loyalty program for our customers.

Store Using app Total reviews Average rating
Pepper + Vetiver About 4 years 9 2.3
Developer Reply

Thank you so much for your continued support! 💛 We're so glad to hear that Smile has been helpful in building your loyalty program over the years. We truly appreciate you taking the time to share your experience! 😊 - Smile.io Team ✨

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