All reviews

Rating Breakdown

  • 5
    90% (3,741 ratings)
  • 4
    6% (246 ratings)
  • 3
    1% (53 ratings)
  • 2
    1% (24 ratings)
  • 1
    2% (68 ratings)

Reviews with Text

  • 92% (3,797)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 18, 2025

Lynn and Ezra were super helpful and quick to respond. They really helped us through the whole process of resolving our customer’s points issue. Thanks so much!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! We're so glad to hear that you had a great experience with Lynn and Ezra 🤩 Don't hesitate to reach out if you ever need anything! - Smile Team ✨

5 / 5 Share

July 17, 2025

Smile has been a fantastic addition to our store! Setting up our loyalty and referral program was easy, and the user-friendly interface makes managing it a breeze. It integrates seamlessly with our other apps, and the support team (shoutout to Lisa!) is always helpful and knowledgeable. Thanks again :)

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Lisa 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share

July 17, 2025

Ezra ha sido muy atento y ha respondido muy rápido a mi solicitud.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

¡Gracias por tomarte el tiempo de dejar esta reseña! Nos alegra mucho saber que tuviste una excelente experiencia con Ezra 🤩 ¡No dudes en contactarnos si necesitas algo! - Smile Team ✨

5 / 5 Share

July 17, 2025

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨

5 / 5 Share

Sept. 21, 2025

Love the Smile team. 100% recommend.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! We're so glad to hear that you had a great experience with our team and our app 🤩 - Smile Team ✨

5 / 5 Share

July 16, 2025

Using app

5 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨

5 / 5 Share

July 16, 2025

amazing customer service

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you! We're so glad to hear that you had a great experience with our team 🤩 - Smile Team ✨

5 / 5 Share

July 16, 2025

This is my first loyalty app to try out, trying to increase the LTV of our customers. Integration was a breeze and their customer service is top notch. Really excited to see how our customers engage with the loyalty app. Highly recommended.

Using app

23 days

Total reviews

8

Average rating

5.0

Developer Reply

We really appreciate your kind review 💖 Don't hesitate to reach out in the future if you need anything else! - Smile Team ✨

5 / 5 Share

July 15, 2025

Shelby was great and such a big help!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Shelby 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share

July 15, 2025

Very helpful, quick to respond, and friendly!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We really appreciate it 💛 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share

Aug. 27, 2025

Thankyou to Ezra for assiting with the unique referral codes through mailchimp. Even though this was an external app, He was more than happy to help to find a solution for us.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out in the future if you need anything else! - Smile Team ✨

5 / 5 Share

July 15, 2025

Very helpful team. Quick and responsive to my question. Highly recommend.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with our Support team 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share

July 14, 2025

Lisa was amazing. Quick to help out. Gave me trail to test out features so I know if it meets my business needs.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2025

Using app

Almost 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

July 11, 2025

Great so far

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review, we sincerely appreciate it! - Smile Team 🌟

5 / 5 Share

July 11, 2025

Great customer service!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review, we really appreciate it 💖 Don't hesitate to reach out if you have any questions! Smile Team ✨

5 / 5 Share

July 10, 2025

Cole was very helpful and was able to bespoke our plan to our current needs. We have seen our customer's love this app and we look forward to growing alongside this app. Thanks again Cole!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Cole 🤩 - Smile Team ✨

5 / 5 Share

July 9, 2025

Andrea is so Amazing , very knowledgeable . she is really making me LOVE Smile io , i appreciate all the support , i cant wait to see what this app is going to do for my store . thank you for making it so easy to use

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind review! Happy to help! Smile Team✨

5 / 5 Share

July 9, 2025

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We greatly appreciate you for taking the time to leave the rating! 💖

5 / 5 Share

July 9, 2025

Using app

About 4 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 It was a pleasure assisting you! Lisa - Smile Team✨