Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,155
Reviews
Chart
#10
Shopify

All reviews

5 / 5 Share
Feb. 9, 2026

Great app also customer service

Store Using app Total reviews Average rating
Nakablu 10 days 1 5.0
Developer Reply

Thank you so much for your review — we really appreciate it 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
Feb. 9, 2026

great customer service

Store Using app Total reviews Average rating
Natural Healing House Over 3 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Feb. 8, 2026

Store Using app Total reviews Average rating
Pets Villa Over 3 years 14 5.0
Developer Reply

Thank you so much for the 5-star rating! We truly appreciate your support 💛 — Smile.io Team ✨

5 / 5 Share
Feb. 6, 2026

Quick and helpful support!

Store Using app Total reviews Average rating
Baketivity 3 months 1 5.0
Developer Reply

Thank you so much for your review — we really appreciate it 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
Feb. 5, 2026

Store Using app Total reviews Average rating
osmodirect 2 months 1 5.0
Developer Reply

Thank you for your review — we really appreciate it 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
March 12, 2026

I had an unusual problem and Lisa worked with me until it was 100% resolved. Very knowledgeable and friendly!

Store Using app Total reviews Average rating
ColDesi 5 months 2 5.0
Developer Reply

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your feedback, and we’re thrilled to hear that you had an A+ experience with our customer service. It really means a lot to our team. If there’s ever anything else we can help with, we’re always here for you! - Smile.io Team ✨

5 / 5 Share
Feb. 4, 2026

Implementation has been smooth and the support for customising a rewards program via the API is excellent. Andrea and Ezra from the Smile team provided really fast and effective support during our set-up which was hugely helpful.

Store Using app Total reviews Average rating
Vitable 4 months 1 5.0
Developer Reply

Thank you so much for the kind words! We’re thrilled to hear that your implementation went smoothly and that the API support met your needs. It’s great to know our team was able to provide fast and effective support during your setup. We truly appreciate you taking the time to share your experience, and we’re always here if you need anything as you continue to grow your rewards program. ❤️ Smile.io Team

5 / 5 Share
Feb. 3, 2026

Lisa was very helpful in assisting us to integrate our subscription plugin to this platform. Real easy to understand and this service is delighting our customers!

Store Using app Total reviews Average rating
BULLET ESPRESSO Over 2 years 2 5.0
Developer Reply

Thank you so much for your kind words! We're glad to hear that Lisa was able to help with integrating your subscription plugin and make everything easy to understand. It’s wonderful to know the service is delighting your customers — we’ll be sure to share your feedback with her! 😊 - Smile.io Team ✨

5 / 5 Share
Feb. 3, 2026

Very helpful. Recommend

Store Using app Total reviews Average rating
Whimvoy About 2 years 1 5.0
Developer Reply

Thank you so much for your kind words and recommendation! We truly appreciate your support 😊 - Smile.io Team ✨

5 / 5 Share
Feb. 2, 2026

Great customer service by Lisa

Store Using app Total reviews Average rating
Canales Furniture About 1 month 5 5.0
Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Jan. 30, 2026

Service is excellent. They were very helpful and made it perfect to set up the app. It is very easy to customize and if you dont understand anything the live chat is very quick!

Store Using app Total reviews Average rating
The Rag Company Europe 3 days 4 5.0
Developer Reply

Thank you for your review and feedback — we really appreciate it 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
Jan. 29, 2026

Lynn was so helpful and thorough with helping me with questions to build really fun reward incentives!

Store Using app Total reviews Average rating
The Beachwaver Co. Over 6 years 9 4.3
Developer Reply

Thank you so much for the 5 stars! We truly appreciate your support. — Smile.io Team ✨

5 / 5 Share
Jan. 28, 2026

Shelby was very helpful and patient. The issue I was having was not Smile.io's, but a different conflict. They were able to help me trouble-shoot and eliminate Smile.io as the culprit. We have had a great experience with this reward program and customers also find it pretty easy to understand and use.

Store Using app Total reviews Average rating
Rustic Strength Over 1 year 7 5.0
Developer Reply

Thank you for taking the time to leave us this review! I am so glad that I could help you out and we appreciate your support. - Shelby with the Smile.io Team ✨

5 / 5 Share
Jan. 28, 2026

Awesome customer service. I spent hours trying to figure out where discount code that my customer used came from. In the end I gave up and contacted support. My issue was resolved withing minutes.

Store Using app Total reviews Average rating
YUNASENCE 10 months 3 5.0
Developer Reply

Thanks so much for the review with kind words, we're always happy to help! - Smile Team 🌟

5 / 5 Share
Jan. 27, 2026

Andrea was great! She was able to target what the issue was and provide me with step-by-step instructions! The issue was resolved via email in less than 10 minutes.

Store Using app Total reviews Average rating
Stitch Katonah 8 months 1 5.0
Developer Reply

Thank you for taking the time to write this review. Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
April 29, 2026

very quick to support and give clear instructions

Store Using app Total reviews Average rating
Zeena Bakery 12 months 1 5.0
Developer Reply

Thank you so much for taking the time to leave this 5-star rating, we really appreciate it! 💖 - Smile Team✨

5 / 5 Share
Jan. 24, 2026

Store Using app Total reviews Average rating
Popelini 2 months 3 5.0
Developer Reply

Thank you so much for the 5-star rating! We truly appreciate your support. — Smile.io Team ✨

5 / 5 Share
Jan. 23, 2026

Great app with wonderful customer service

Store Using app Total reviews Average rating
Abaci 8 days 2 5.0
Developer Reply

Thank you so much for the 5-star review! 💛 We truly appreciate your support and the time you took to rate us — it means a lot to our team! 😊 - Smile.io Team ✨

5 / 5 Share
Jan. 23, 2026

The Smile team is excellent to work with! They accommodated my small businesses needs which I really appreciate. The program is easy to set up and my customers absolutely love it! Works well between my online store and Shopify POS in store. Makes the process seamless and easy for customers to use. I highly recommend Smile!

Store Using app Total reviews Average rating
Confetti Boutique About 6 years 2 5.0
Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨

5 / 5 Share
Jan. 22, 2026

Cole was extremely helpful. Their customer service always is! The best, so responsive and kind.

Store Using app Total reviews Average rating
Pura About 2 months 16 5.0
Developer Reply

Thank you so much for your kind words! We’re glad to hear you’re enjoying the loyalty app and that our support team has been helpful. We truly appreciate you taking the time to share your feedback! 😊 — Smile.io Team ✨

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