All reviews

Rating Breakdown

  • 5
    91% (3,746 ratings)
  • 4
    6% (241 ratings)
  • 3
    1% (53 ratings)
  • 2
    1% (23 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 92% (3,787)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 3, 2018

This is a great program. The interface is very intuitive and well designed. We have used a few different apps but this one stands out!

Using app

27 days

Total reviews

3

Average rating

3.3

5 / 5 Share

Sept. 10, 2018

We started this app to hone in on some repeat customer business and really give back to the customers that have been with us from the start... Could not be happier...seriously...The ability to reward has enhanced our customer relationships like nothing else. Maggie helped us out with our migration from Big Commerce and settling into Shopify. She also got us right where we need to be with our plan. Thank YOu Maggie

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Fantastic app - good customer service and it currently does everything we need to keep our customers coming back to us! Angie has been a massive help to use when we needed support.

Using app

About 6 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 7, 2018

This is the first app that I have not encountered any problems, extremely quick with set up, easy to customise. 5 star rating. Well deserved.

Using app

14 minutes

Total reviews

53

Average rating

4.8

5 / 5 Share

Sept. 6, 2018

Super helpful team. Always available to answer questions and Maggie was wonderful at helping with setup.

Using app

4 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Aug. 25, 2018

I enjoy the features of this app. As a family business, it is helpful to have a free option for a loyalty program as our business grows.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2018

awesome app, one of our favorites.

Using app

Over 1 year

Total reviews

12

Average rating

4.5

5 / 5 Share

Aug. 17, 2018

love this app and so do my customers! it makes ur site not look like its a shopify store [if u kno what i mean] ask for maggie for any customer service, shes the best! brett is helpful, too

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 7, 2018

This app works great! Maggie was super responsive and especially helpful when asked to tweak something on our emails. Thanks so much Maggie!

Store

Toynk 2

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2018

Still figuring everything out in regards to the API but the basic setup is great and our customers are already loving it. Support has been very active with us, a big thanks to Shaun, Roel, and Lauren for their quick responses and excellent demeanour.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 3, 2018

Still exploring everything the app can do for us, but so far so good! The support team (especially Maggie and dev Roel) are super supportive - ha! Very attentive and helpful.

Using app

5 months

Total reviews

14

Average rating

4.5

5 / 5 Share

April 24, 2023

We have been using Smile for several years now, we needed to make some tweaks to the program and the customer service support we received was 1st class (thanks Jade). Very happy with this app.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2023

We have been using the Smile app for a few years now. A big shout out to Hannah who is always there for us whenever we need some support. Thanks Smile and thanks Hannah!

Using app

Almost 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

July 13, 2018

Easy to use and runs in the background seamlessly. No complaints from customers.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2018

good app for beginners to start store

Using app

2 minutes

Total reviews

4

Average rating

4.5

5 / 5 Share

July 10, 2018

I had troubble linking the client account to the smile.io app. Roel helped me and everything was setup within a few hours only! Thank you :)

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2018

This app is great! What's even better though is their customer service. I would like to thank Maggie for all her help, rest assure she will find a solution for you. They say that they respond within a day, Maggie responded within 10 minutes... Keep up the great work

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2018

Had an issue and Maggie was amazing at solving it. Great app, great support!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2018

I love this app! It's been so easy to use and set up. My customer's are loving how simple this is to sign up for and I love that you can adjust the points to what suits you + your business best. I've been very impressed with the amount of customization I can do (even without the paid plans!). I do plan to move to a paid plan as soon as I can up the traffic to my website because I love this app and their support team so much. If you want a way to reward your customers for helping you keep your business dreams a reality, install this app. You won't be sorry!

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2018

I would definitely recommend this app because it does exactly what they say it will. It's seamless, easy and sleek and our customers started using it immediately. I never thought rewards points would turn people on so much! No issue at all.

Using app

About 23 hours

Total reviews

2

Average rating

5.0