Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,270
Reviews
Chart
#18
Shopify

All reviews

5 / 5 Share
Oct. 31, 2020

I really appreciate my customers. Bea's Bayou Skincare wants to give back to its customers and this is SO cool! Love it!

Store Using app Total reviews Average rating
Bea's Bayou Skincare 4 days 29 5.0
Developer Reply

Thanks so much for using Smile, and for the 5-star rating! πŸ˜„

5 / 5 Share
Jan. 30, 2024

01/30/2024 do not know exactly how it all went. I started with David and ended up with Maggie. Between the both of them, the issue I had with importing coupons were successfully corrected by the IT team! There's not been a time that an issue that I have had in the past was not corrected. 12/16/2023 Update: As in the past, the team (David) at Smile professionally handled the question promptly. 03/14/2022 Update: One year, one month since last update, 2 years using Smile. My opinion of Smile has positioned sales to a level I know I would not be in, if not for Smile.io. Customer service is excellent! I haven't found an obstacle a workaround did not produce the same results. Smile.io is smooth, "non-clunky". Every "perk" provided by Smile.io is carefully thought out to produce the greatest returns for their customers. I haven't found another app with a "shiner object" that would cause me to pack my bags and leave. I am not going to point out anyone in particular at Smile.io. Everyone has treated me with the utmost respect and general care of our online presence. Thanks, everyone...let's make this year even better! Mike 2/14/2021 Update: I reached out again to the team at Smile.io. I was seeking information regarding next-level promotional information. Christian answered all of my redundant questions in detail and provided examples to review. I am constantly amazed by Smile.io's level of professionalism! ------------------------------------------------------------------------------------------------ I have been using Smile now for over a year. To be honest I do not know if there are better programs other than Smile to host our rewards program. The reason that I do not know, I never had the reason to look. This app does what I need for it to do. In the past when I had a question, it was professionally answered in a timely manner. Hopefully, one-day gift cards will become available through Smile for non-Shopify Plus stores. One other thing I would like to see is the ability to integrate more with other Apps without having to move up to a higher tier. For now, I am extremely satisfied.

Store Using app Total reviews Average rating
One Great Coffee Over 4 years 9 5.0
Developer Reply

Thanks so much for the kind words, and for using Smile for over a year! We're so happy to hear about your positive experience. Your 5-star review is so appreciated! πŸ˜„

5 / 5 Share
Oct. 28, 2020

This app is easy to set up. I can't wait for my customers to start earning points. I love how everything is easy and less work for the business owner to do.

Store Using app Total reviews Average rating
Soulful Drip 12 minutes 1 5.0
Developer Reply

Thank you for the review! We've worked really hard to make Smile as easy to use as possible. We appreciate the 5-star rating! πŸ˜„

5 / 5 Share
Oct. 28, 2020

We use this app here at Redpath Shoes it helped my store grow loyal customers and keep coming back for more rewards we use the free version I would recommend it to any online store give it a try

Store Using app Total reviews Average rating
Redpath Shoes Canberra About 2 months 1 5.0
Developer Reply

Thank you so much for the 5-star rating! πŸ˜„ We really appreciate it!

5 / 5 Share
Oct. 21, 2020

We are launching our first ever rewards program and so far this app works just the way we wanted it to. Customer service was very helpful with any questions we had!

Store Using app Total reviews Average rating
Mariana USA 2 days 1 5.0
Developer Reply

Thank you so much for using Smile! We're glad our team was able to help out! πŸ˜„

5 / 5 Share
Oct. 21, 2020

Great UI, simple and straightforward points based system. Been using it for about 9 months, Thanks!

Store Using app Total reviews Average rating
HojichaYa 8 months 2 5.0
Developer Reply

Thank you so much for the five-star rating, and for using Smile for 9 months! πŸ˜„

5 / 5 Share
May 17, 2022

Extremely excellent customer service. David is really help and even go extra miles to help us. Superb apps to use and this apps can increase your brand exposure and with this reward will make customer happy to continue shopping with us. well done Smile. thank you for your great apps.

Store Using app Total reviews Average rating
iElder.Asia Almost 4 years 13 4.3
Developer Reply

Thank you for the kind words and five-star rating! We truly appreciate it! πŸ˜„

5 / 5 Share
Oct. 19, 2020

Fantastic rewards program that integrates seamlessly with Shopify. Their customer service is extraordinary.

Store Using app Total reviews Average rating
Goodmylk Over 1 year 4 4.3
Developer Reply

Thank you so much for the five-star rating! Our team really appreciates your support! πŸ˜„

5 / 5 Share
Feb. 6, 2025

Smile is a great way to reward your customers, we are new to the app but Smiles customer service is excellent!

Store Using app Total reviews Average rating
Pink Pig International Over 4 years 1 5.0
Developer Reply

Thank you so much for using our app, and the five-star rating! Our merchant facing team loves to hear this kind of feedback. 😍

5 / 5 Share
Sept. 4, 2025

Great app to boost band loyalty. Easy-to-manage app that will help customer retention.

Store Using app Total reviews Average rating
Mask Co. Almost 5 years 12 4.7
Developer Reply

Thank you so much for the five-star rating! We really appreciate the kind words! πŸ˜„

5 / 5 Share
Oct. 15, 2020

Great app for using rewards, easy to use and understand and amazing customer service! Recommending to all.

Store Using app Total reviews Average rating
Moel Official 18 days 1 5.0
Developer Reply

Thank you so much for the 5-stars! We're so glad to hear that you're enjoying it πŸ’–

5 / 5 Share
Oct. 15, 2020

I've only used this app for a couple months but I am very pleased with its functionality and everything it offers. Very impressed by the support team, they're always happy to help and find a solution that works for us. I can say that Smile works way better than other loyalty program apps. Very happy with Smile in general!

Store Using app Total reviews Average rating
Alima Pure 10 months 5 5.0
Developer Reply

Thank you so much for this lovely review πŸ’– We're so glad to hear that you're enjoying our app!

5 / 5 Share
Oct. 14, 2020

I have been very impressed by the support and customer service for this app. We plan to use it for our Point of Sale, and are moving our e-com over to shopify as well and will use it there as well to have a unified experience.

Store Using app Total reviews Average rating
BabyCubby 6 days 2 5.0
Developer Reply

Thank you so much for taking the time to leave us this review! ✨ We're so glad that our support team was able to help :)

5 / 5 Share
Oct. 8, 2020

We had a kind of a tricky situation about the placement of the Smile icon. The whole team at Smile.io was really responsive and attentive. Brady was particularly helpful and offered a solution that really worked for us. We'd recommend working with Smile.io and using this app for easy customer rewards and referrals.

Store Using app Total reviews Average rating
GYMREAPERS 3 months 7 3.9
Developer Reply

Thank you so much for taking the time to share your experience here, and for the 5 stars! ✨ We're so glad to hear that Brady was so helpful!

5 / 5 Share
Oct. 7, 2020

Rachel was incredibly helpful with our setup and answering our questions. We look forward to using the rewards programming.

Store Using app Total reviews Average rating
My TickTalk About 1 month 7 5.0
Developer Reply

Thank you so much for your 5-star review! We agree - Rachel is super helpful! πŸ’–

5 / 5 Share
Oct. 7, 2020

Amazing. It helped us grow our customer base and customer loyalty. It helps make our customers become our friends.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your lovely review! We love that your customers are becoming your friends! That's awesome πŸ’–

5 / 5 Share
Oct. 2, 2020

Just downloaded the app and I'm still getting the swing of it, but the customer service is outstanding. Maggie in particular has been very helpful.

Store Using app Total reviews Average rating
LolaHemp 5 months 11 5.0
Developer Reply

Thank you so much for choosing our app and for taking the time to leave us a review ✨

5 / 5 Share
Oct. 1, 2020

Simple and powerful rewards and loyalty program. The support staff is responsive and helpful. Maggie quickly resolved my issue with connecting Smile in our custom theme.

Store Using app Total reviews Average rating
LactiGo About 2 months 4 5.0
Developer Reply

Thank you so much for the 5-stars! :) We're so glad that Maggie was able to help πŸ’–

5 / 5 Share
Oct. 1, 2020

Full disclosure, I am a technology nightmare. What should be intuitive sends me over the edge. That being said, today Jobie and Brady (for the save) got me set-up and ready to go, despite my protestations that THEIR app didn't make sense - ha! Of course, it does, and Brady got me through it at the end feeling confident and ready to go...THANK YOU!

Store Using app Total reviews Average rating
BRETT LAUREN 4 months 11 4.0
Developer Reply

Thank you so much for this lovely review! Brady and Jobie are quite awesome, we agree! :)

5 / 5 Share
Sept. 28, 2020

Easy setup looking forward to seeing clients rewarded through smile. The app will bring value to customer and encourage return clients.

Store Using app Total reviews Average rating
CafΓ© du Monde CrΓͺperie About 8 hours 1 5.0
Developer Reply

Thank you so much for your amazing review! πŸ’– We're so happy to hear that you're enjoying it!

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