Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,129
chart
#20
All reviews
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April 24, 2023
We have been using Smile for several years now, we needed to make some tweaks to the program and the customer service support we received was 1st class (thanks Jade). Very happy with this app.
April 11, 2023
We have been using the Smile app for a few years now. A big shout out to Hannah who is always there for us whenever we need some support. Thanks Smile and thanks Hannah!
July 13, 2018
Easy to use and runs in the background seamlessly. No complaints from customers.
July 10, 2018
I had troubble linking the client account to the smile.io app. Roel helped me and everything was setup within a few hours only! Thank you :)
July 10, 2018
This app is great! What's even better though is their customer service. I would like to thank Maggie for all her help, rest assure she will find a solution for you. They say that they respond within a day, Maggie responded within 10 minutes... Keep up the great work
July 9, 2018
Had an issue and Maggie was amazing at solving it. Great app, great support!
July 4, 2018
I love this app! It's been so easy to use and set up. My customer's are loving how simple this is to sign up for and I love that you can adjust the points to what suits you + your business best. I've been very impressed with the amount of customization I can do (even without the paid plans!). I do plan to move to a paid plan as soon as I can up the traffic to my website because I love this app and their support team so much. If you want a way to reward your customers for helping you keep your business dreams a reality, install this app. You won't be sorry!
June 27, 2018
I would definitely recommend this app because it does exactly what they say it will. It's seamless, easy and sleek and our customers started using it immediately. I never thought rewards points would turn people on so much! No issue at all.
June 26, 2018
This is a very cool app and our customers seem to really enjoy using it. It also intergrates well and looks very professional. More importantly, its made the reward system pretty fun to use and feel like a game. Definitely a good way to build customer loyalty and further interaction.
June 19, 2018
We are not live with our store yet, but support has been great! Maggie was super knowledgable and helpful, and fixed our problem right away!
June 6, 2018
Roel is great and the support is unmatched. He is very quick to respond and has even created customizations for me on the fly. Much appreciated. Beyond that the app itself it visually and functionally pleasing to use and really helps incentivize our customers to remain engaged and active. Bonus feature is the referral option!
May 30, 2018
Great Customer support! Had a glitch on how our "Sweet Rewards" button was showing on mobile and Maggie took care of it very fast! I also had questions about the plans and where to customize and was provided with the details I needed to make our program more branded.
May 29, 2018
Fantastic App, A+++. The support I received was unprecedented and I am completely satisfied! I would highly recommend them!
May 23, 2018
Smile.io is fantastic. It works extremely well and the customer support is second to none. Maggie has been extremely helpful!
May 14, 2018
I am normally very lazy to write reviews but after starting to use this amazing app, I felt I really had to. It's simply a Great app! It's a very powerful marketing tool. Super easy to use and amazing customer service. Overall, I'm really impressed! Highly recommended!
May 7, 2018
This is an edit of a previous review I left a few days back. I was unhappy about some aspects of the platform, and felt the lack of certain functionality was stopping me from gaining traction with my program. Instantly Smile's head of technical support contacted me to address these issues and present solutions to all the concerns. A few days later we've implemented a number of changes, and credit where it's due, Smile have been superb in their response. Thanks!